I don't usually do reviews of anything but restaurants or food but the service I received from…read moreExteriors West left me wanting to tell the world so here it goes. If you could describe Exteriors West with one word it would be "Outstanding" with a capital O. Dan, who is owner and installer, has got the installation down to a science. Dan arrived at my home around 8am to install a 16' X 20' aluminum patio cover which he flawlessly and meticulously installed by himself and completed around 6:00pm, Including cleanup. He has been doing this work for 25 years now and it shows! Do you remember the days of great customer service and honesty of business owners in the 50's? Well there are a few still out there and Dan is one of them. Maybe that is why the Better Business Bureau has given Exteriors West an A+. He completed the patio cover then proceeded to look over the cover with a fine tooth comb, wiping down the cover removing any finger prints or dirt he saw then he continued to look it over and painting any scratch or blemish with the factory touch up paint. Just this alone took about 45 minutes to an hour this is how meticulous Dan is and what kind of commitment he has to make everything perfect. When Dan started the job he put down sheets of cardboard and covered my deck with it to protect it. And at the end of the job he swept up his work debris and picked up the cardboard. He then blew off my deck with a leaf blower and picked up any stray garbage. My deck was left cleaner than when he got there. Then fit and finish of my cover is outstanding! From the planning, selection of materials and construction, Dan has been very patient and full of information and suggestions. If you need a patio cover, carport, RV cover, railings, window awnings, whether it be residential, commercial or industrial, Exteriors West is the company you want to go with. He said he does jobs all around Washington and told me he had just returned from a commercial job in Oregon. Sorry if this sound like a commercial but when I find a company that does an outstanding job all the way around, I have to tell someone. And today, you're that someone.

Ron was the best at communicating and very professional and knowledgeable about the work we wanted…read moredone for our outside patio. We absolutely love the roof over our pergola and the guys who came out to do the job were efficient and ensured it was exactly what I wanted. Thank you so much!

We did our due diligence and got four bids before deciding on a contractor to do a full remodel of…read moreboth the bathrooms in our home. One of the bids we threw out as unrealistic and so low that it was obvious there would be complications. The other three came in surprisingly within fifteen dollars of each other. Why did we choose Kelley Home Services? When the others told us they could not do a custom shower pan (longer that 6 feet), or said that they could not install cabinets that we had bought seperately, or use paint that we already had on hand, Kelley said "Sure, no problem, we have a master tiler who can do that custom pan, of course you want the cabinets to match the kitchen, we would be glad to install them for you." Time and again Kelley said yes when others wanted to steer us toword a better porfit margen for them. Lets talk about the people we got to work with: Pat Kelley, contractor, owner, and very competent leader. He never said no, and never failed to contact us back within 24 hours, even on Memorial Day and 4th of July. Randy, the supervisor and master tiler on our job was polite, respectful and funny. He made sure the crew was there everyday on time, and that all our expectations were met. Every single day, at the end of the day he told us what they had accomplished that day, exactly when they would return, and what they would be trying to accomplish the next day. We always knew what to be ready for, what to expect, and what we could do to help. So smooth! The sub contractors who work with Pat Kelley are outstanding. Both the pumber and electrician knew their stuff, made every change we had asked for without hesitation and replaced like with like; copper pipe with copper, high quality professional grade recepticals, etc. The entire project was completed on time, on budget and best of all, we all parted as friends. Outstanding job guys! And thank you sooo much.

After 58 years of living in the same house in Seattle, it was time for my Mother to downsize, sell…read morethe house and move to be with my husband and me in Port Orchard. Only problem was that my house is only 1275 square feet and just too small for another bedroom. We designed a separate mother-in-law apartment, had plans made, permits secured and started a search for a reliable, affordable contractor to do the work. After interviewing several others, we were very impressed with Pat Kelley's professionalism and knowledge, but what won us over was his warmth and concern about making this project a safe, practical, and cozy home for my Mom. The construction got underway. Kelleys handled everything with patience and transparency. They communicated openly about budget, modifications and materials, performing the work beautifully. Unfortunately, the COVID-19 pandemic happened as we were nearing completion. Kelleys handled our frustration with compassion, complied with all kinds of new regulations, and finally kicked our project through the goalpost, giving us a beautiful new living space. My Mom loves her new MIL apartment, and we love Kelley's Home Services. They walk their talk and can deliver what you're looking for with quality and integrity. Can't say enough good things about them!

For a very expensive design phase (over $9K) - you would expect the red carpet to be rolled out -…read morebut the communication was spotty at best, the design lacked key details (extra cost for landscaping, despite the $9K price tag), and in general the process was extremely slow (months on a design). Due to the lack of engagment, we opted to not do our backyard patio build with Timberline and found another contractor

The team at Timberline Patio Covers and Rock Electic helped us bring our dream outdoor living space…read moreto life! Initially it didn't look like the project would ever take off, but they worked extremely hard with the city to get my project design approved. We added a much larger composite deck with a cover, outdoor kitchen and fire pit area. Mario P. was a fantastic project manager, if you are lucky enough to work with him on your project you'll understand why. He is so thorough, detail oriented and was very patient and responsive to all of our questions/concerns along the way. He always took the time to hear us and resolve any issues we ran into along the way and continues to do so now. He's great at his profession and is even a better person! He had an amazing team around him, Steve and Edwin did an incredible job installing our custom Azenco cover (awesome louvered cover system) that butted up against our house. There were some tweaks that had to be made along the way, but they were able to problem solve to truly make it one of a kind! Teagan with Rock Electric also did an incredible job, he had a sizeable task of installing 4 large Bromic heaters as well as running power and lighting to our Azenco cover and outdoor kitchen. He masterfully hid all the control boxes in an existing stucco pillar, which are located a good 125ft from our electrical panel in the gargage! Highly recommend the team at Timberline Patio Covers, so do yourself a favor and at least have them come out and give you an estimate. They likely won't be the cheapest price wise, but their quailty and craftsmanship are worth it!!

AA Patio Covers was awesome. Recently had a cover installed to protect my new boat. Chad and Jake…read moredid a great job. They were on time and they were true professionals. I was very impressed by how quickly the structure went up. This is the second time we have used this company and we couldn't be any happier. You will not regret using AA Patio Covers!

Sent an email for an estimate and got a response right away. Was scheduled for an appointment and…read moregiven an estimate. The work was done within a few weeks as promised and it looks great. Great quality material and workmanship. Appreciate it was a local company! Excellent customer service!

These guys do awesome work from start to finish. Seriously, you guys are fantastic! Your team is so…read moredependable and trustworthy, it really makes a difference. I'm always impressed by the quality of your work. It's refreshing to find people who are so committed. Keep up the amazing job!

The project was extremely well done. They showed up on time and and answered any questions we had…read moreduring the course of the construction. I would recommend this company to anyone.

Great quality and service, professional, and competitive. 2nd time that I have used Lee'sread more

Lee's General Landscaping did an amazing job transforming our back yard! This included excavation,…read moreturf installation, and installing a pathway of pavers and river rock. We'd definitely recommend them and will use them for future projects.

We are very happy with the service and installation of our patio cover by American Patio Covers…read more Very easy to work with.

Fast job and looks beautiful. Would recommend. Ours is indoors out and we really enjoy.read more

Had front fencing, side fencing and patio cover installed. It all turned out great! Very…read morecommunicative and answered all my questions quickly. We did have one correction needed to be made but handled it quickly. The quote was in a e-document so I was able to clearly and easily read and review the agreed upon work. All communication was also written which I appreciate. I receive many compliments from my neighbors!

If this review was for the work completed by Luis and his team alone, it would be fine. The fence…read morewe wanted was completed, and in a timely manner. However, a mishap costing us an extra $5K and communication with Luis left me feeling uncomfortable. I would not recommend him to others. I asked for 3 sides of our large backyard fence to be torn down and reconstructed. I said I wanted it to wrap around from our previous newer fenced section to our home. I asked for a walk-in gate. This was all in the LMS quote/bid. I asked Luis if we should do a walk-through before work began, and he said no, that wouldn't be necessary. This will be important later... By end of day 2, I realized they were leaving out a large portion on 2 of the sides. NO gate planned. I double-checked with Luis and he said other than the gate, which I guess was forgotten, that the 2 sections weren't apart of the bid. WHY would someone want to leave two 8-foot panels of old, withered, falling down fence between sections of new 7-foot fence? WHY would someone not complete a fence to the home, and leave a huge gap? That doesn't make sense. But, he told me it would cost an extra $5K. Unfortunately, I felt stuck since I wanted this job done, and they had already begun construction. I agreed, and now my project was costing us 1/3 more. On the 4th day, Luis called me while I was at work. He said the fence & gate were completed, and 2 of his guys would be waiting in my driveway for the FULL payment. I don't get cell service at the school I teach at, and as I'm driving home, I find out I'm responsible for racing to the bank within 20 minutes and picking up my kids from school. Impossible. Not only this, I find it unprofessional that there was no *walk-through* offered after the work was completed. He didn't want to give my husband and I a chance to look it over first? Make sure the craftsmanship was okay? I just don't agree with paying $15K for without this step. The next day, he was working another job far away so he couldn't collect from me. I offered to pay him the following day. Immediately Luis' texts became short, rude and made me uncomfortable. He claimed he couldn't pay "his guys" because of me. I even offered to pay him on the weekend, but he said he was out of town. He said, quote, "You have my money, but it is what it is." I'm sorry, the way you conduct your business has absolutely nothing to do with one client... the work literally JUST GOT DONE!! Banks are only open certain hours, and I have a full time job myself. He was paid the exact week that the work was completed, but after several tense text conversations. He would not text for 2 days and then demand to come by the next morning. "I will come by in the morning." No friendly greeting or even a question if that's ok with me. What?? One of his guys broke one of our in-ground irrigation sprinkler pipes, and when I told him my husband noticed this, I got no response until days later. I asked again, and he said it was all fixed. If I hadn't have said anything.. would he have told me?? For the additional $5K, we agreed to pay the following month. Luis sent me multiple Venmo requests. I tried several times to pay him via Venmo, but Venmo flagged it as "unsafe" and would not let it go through. Somehow, again, this was my fault, and I had to receive several curt texts. I asked him where I could send a check, and his response was "The address is on the bid". Just not .. kind. I always tried to be friendly and open. After our check was sent and cashed, we got no receipt and no "thank you for your business" email or text. Check sent, nothing. Lastly, he avoided questions about their warranty. On their website it says 2 years; on the contract, it states that the warranty goes by the materials - which I have no idea about. I asked several times, no answer. To this day, I have no idea if they'll fix something within a year or even 6 months. All in all, I'm left feeling unsatisfied about our business exchange. While the work seems quality, Luis' demeanor and the fact that we had to pay such a large extra cost for something I asked for in the bidding process leaves much to be desired. I hope this review will help someone.