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    Hernandez Tires

    4.4 (7 reviews)
    Closed 8:00 am - 6:00 pm

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    2 years ago

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    2 years ago

    Extremely horrible service non-professional services very poor customer service prices change for no reason

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    4 years ago

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    4 years ago

    Was driving when my tired got pinched by something and came to this place and they changed it quick and professionally

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    Dr. Wheel Mobile Repair - Los Angeles

    Dr. Wheel Mobile Repair - Los Angeles

    (630 reviews)

    Florence-Firestone

    I can't even tell anything went wrong in the first place!…read more The guys were fast, efficient and professional.

    These guys lost any chance at my business right from the jump with their arrogant,…read morecustomer-unfriendly approach. I sent in my photos and details on Monday. It took them 3 full days to get back to me radio silence until Thursday afternoon around 4:45 PM. Then, out of nowhere, they demanded a deposit within 15 minutes (had to pay by 5:00 PM that same day) or I'd lose my appointment slot for Friday. I was stuck in rush-hour traffic in Los Angeles no way I could handle that on the spot without risking everything. You make a potential customer wait 3 full days for a response, then hit them with an impossible 15-minute ultimatum during peak traffic hours? That's not customer service; that's pure arrogance. They used the $50 deposit to lose a customer instead of giving time or more options to pay since I waited 3 full days to even be contacted. You don't build long-term value by treating people like this. You make your money from repeat business and referrals, not one rushed sale that alienates everyone. All this did was guarantee I'll never come back and actively pushed me straight to your competitor, which turned out to be a way better experience. He was responsive, professional, no pressure tactics. All anyone has to do is look on Yelp: the guy who is second with 718 five-star reviews is the one to go to. There's a reason you multiple accounts with reviews: the inconsistency shows. One bad interaction like this costs you a customer forever and now a negative review that future people will see. How you treat people matters just as much as (if not more than) the product or service. This experience screamed "we don't value you until you pay," and it backfired spectacularly. I wouldn't choose this brand even if the work was top-tier. Think hard about pushing rushed deposits on people you've barely spoken to, reviews matter, and this one is loud. 1/5 stars. Steer clear if you value basic respect, reasonable communication, and some flexibility after making customers wait days.

    Lopez Auto Service and Tires - Outside Look

    Lopez Auto Service and Tires

    (66 reviews)

    took my 2006 SUV to Lopez Auto Service & Tire. It was giving off strong exhaust fumes, running…read morerough and several other issues that I had ignored for a while. I was greeted by Ray who was very professional and patiently listened to all of my concerns. Ray said they would check it out thoroughly. What followed is what I believe makes this place an excellent choice. When we next spoke, not only was I shown what the problems were, (main issue was the exhaust manifold with a long crack (no wonder the fumes)) but I was provided with options without any pressure or fast-talk. We discussed in detail which were priorities and which could wait. The prices quoted were very reasonable, I made my choices and agreed to the work.. Kevin and Peter worked on my car. As the work progressed, I would receive texted explanations of the work being done, and pictures of parts removed and parts installed. I really appreciated that. They are very knowledgeable and did an excellent job, going beyond what I expected in terms of quality and efficiency. When I picked up my car, all the work done was reviewed with me, there were no surprises nor confusion. All upfront and honest work. When I drove away, I was extremely pleased with the performance, it actually drove like new! I am very happy with this experience and with everyone I communicated with. I truly value a place that I can trust. They exceeded my expectations with excellent and honest service. I recommend this business.

    My tire got cut by something during all this rain 3 days ago and I stopped by here like I have been…read morefor many years. They helped me find where my tire was torn and gave me some options to go forward at an affordable price! Quality of the tire I bought is great and they had me in and out of the building within 15 minutes. I'll always recommend this spot.

    Hernandez Tires - autorepair - Updated May 2026

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