I ordered food to-go. However, while I waited I got to hear a bit of the band that was playing reggae music. Very nice! It is dimly lit so please bring your flashlight I had the trio. It was ok. Not as flavorful as I would've like. But not bad either. read more

Heroes Island Cusine Lounge - Inside - Lounges Near Me - Dallas, Texas

I was really disappointed in this experience. I came in with a small group. The establishment itself was decent, it had that certain feel that I don't really know how to explain but I liked it. The waitress was sweet but service was very slow. They received their meals first. My meal which was more simple than theirs came 5-10 mins later. I was craving coconut shrimp and plantains so I ordered the coconut shrimp basket and a virgin piña colada. I received my drink first but pretty sure it was missing the coconut cream. It taste like it was just a really sweet coconut flavored drink with lime. Regarding my meal: my plantains were not even warm, neither was the shrimp and the fries were the hottest and best thing out of the whole meal. I ate the bit that I did because I was hungry. This was a planned outing for a birthday so I held off from eating so I had room for my meal. I'm not sure that I will return because I hear the oxtail is delicious and that is something I would like to try maybe next time but I'm not really sure after this experience. read more

Worst place, worst service. They advertise for an after party but was not sufficiently staffed for the crowd. We sat at an table and never received service, went to the bar and the waitress continually skipped over is. Avoid this sham. read more

came here for an open mic event and it was a fun vibe. ample seating, decent parking.. it's definitely a darker type of vibe like even reading the menu was a little difficult it took a while for our food to come but it was food when it came. chicken was seasoned well, a little dry but still good. i'd probably come back for something else like this read more

Heroes Island Cusine Lounge - Heroes Incredible Jamaican Jerk Chicken - Lounges Near Me - Dallas, Texas

We got there at 7, the service start a bit slow but the girlies were sweet. We ordered the curry goat and brown stew. The goat was very good and flavor. The brown stew chicken lacked in flavor and was a bit dry. The cabbage was seasoned really well. The vibe was cool, great live music the singer and DJ really did their thing. Parking wasn't difficult. Good vibe I enjoyed my experience. In a Friday come about 730-8 read more

Heroes Island Cusine Lounge - Lounges Near Me - Dallas, Texas

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Came here for Sunday night dinner! Didn't know what to expect, but definitely not the place to go for conversation haha-the music was very loud. The jerk chicken was good and flavorful, however the chicken wings had no flavor. I have a very small spice tolerance and the jerk chicken wasn't too spicy. Music was great, live music was supposed to come on, but we left prior. Service was a bit slow, but not terrible. read more

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Portions are huge here even the regular sized portion was more than enough for me. Drinks are delicious and the music is LOUD. They have a life band after 7pm. Parking does get full fast. We had a great time. read more

Heroes Island Cusine Lounge - The heros three hard way, enough to share for two - Lounges Near Me - Dallas, Texas

I enjoyed my meal here. The curry chicken was full of flavor and cooked properly. The rum punch definitely had a good punch to it. Service was good and friendly. The vibe was great with the Caribbean music playing and toned down lighting. My only issue was the lack of rum variety. Usually I expect there to be more than the typical Bacardi, Myers, Sailor Jerry at a Caribbean spot, but overall a great spot, and I look forward to returning when there's an actual event happening. read more

Heroes Island Cusine Lounge - Large Curry Chicken and Rum Punch - Lounges Near Me - Dallas, Texas

Yeah no... this place is a HOT MESS and I'm honestly still irritated thinking about it. We sat down, asked for water with lemon -- simple right? Tell me why she brings plain water, no lemon, and then disappears. By the time she finally brings the lemons, we already finished our drinks... and NEVER got a refill the entire time. Like are we invisible?? Then it gets nasty. We're eating and find a long piece of HAIR in the food AND a piece of plastic wrapping. Like be so serious right now... what is going on in that kitchen?? AND we're still sitting there waiting on another dish that we ordered. We had already been eating for a good 15 minutes and the food still wasn't out. The waiter? Nowhere to be found. Not checking on us, not updating us, nothing. Just gone. So when we finally say something about EVERYTHING -- the hair, the plastic, the missing food, the terrible service -- they start giving us the runaround for another 15 minutes. No solutions, just excuses and confusion. Then when we say we're about to leave (because at this point we're still hungry and over it), she's like "wait wait let me get the manager/owner." WHY are we waiting for someone who isn't even there?? This girl is calling them over and over while we're literally sitting there with half a meal, bad food, and horrible service. Like no... we're not about to sit here all night for y'all to figure it out. Whole experience was ghetto, unprofessional, and straight up disgusting. Save your money and your time because this place clearly does not have it together AT ALL. Crazy as part as the food is extremely good If they would just get it hell together! read more

Heroes tun up! Truly enjoyed the vibe of the staff and the customers. DJ and the band was my favorite part. Oxtail was exceptional! Authentic rum punch and the service was perfect. read more

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I came and I ordered food to take out. I tried to use the bathroom, I was directed to the bouncer... bouncer said no, hostess said no , server said no. "It's not our problem". As a patron who bought food I should be able to use the facilities for 3 secs smh read more

This place was a vibe! My friend brought me here, and from the moment we walked in, I felt like royalty. The service was top-notch, and the staff were genuinely welcoming. The DJ kept the energy high all night definitely the life of the party. And the oxtail plate? It sent me straight into a food coma. Easily one of the best Caribbean lounges in Dallas! read more

Place always smells like sewage but food is SO GOOD. You can order at 3pm or 3am and it will still be good, hot and fresh. My favorites? The cabbage, goat and curry chicken. The " 3 the Hard Way" is the best thing to order to sample the curry chicken, amazing jerk chicken and oxtails. You may be disappointed by the look of the place, the smell and the service, but you won't be disappointed by the food lol. read more

Heroes Island Cusine Lounge - Double cabbage and curry goat - Lounges Near Me - Dallas, Texas

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I drive down from the north suburbs at least once every other week for this food. If you are looking for great authentic Jamaican food, this is the place. I've been to many restaurants all over the world and this is true Jamaican food here. I always tell the staff to tell the top chef that he needs to teach the other Caribbean restaurant owners around DFW how to cook true Caribbean food. Lbvs..... so far I have not found any Jamaican restaurant in DFW that beats this place. read more

We picked up food for home. I can't speak to the lounge vibe or anything, but my wife said it was really great and everyone was chill and friendly. Apparently it had a really positive, fun atmosphere. Anyway... the food. I was expecting good food, but not THIS good. Just WOW! Even my son ate all his food. Between three of us, there were still plenty of leftovers. I JUST finished mine a little bit ago. I had no idea I loved Jamaican curry this much, but now i know! Heroes is on my short list of repeat eats. Dang good job, y'all. read more

This place was recommended to my husband and I so we decided to try it out after having dinner downtown. We were looking for a Caribbean spot where we could chill, have some good drinks, and listen to some nice music. Service was good - we were seated as soon as we arrived and had a great view of the band. The rum punch was good, but a little too sweet - I ended up with a headache when I got up in the morning and I made sure I was ready to have a good time before I went out (Liquid IV for the win!). We enjoyed the vibe, though, and there is plenty of seating if you want to make a reservation. The music was great and exactly what we were looking for. We'll be back to try the food another time. read more

Went on an early Saturday night and found a good Parking spot . $15/pp for cover and enjoyed some live music and adult company. First time going and would go again. Food was amazing. Bought the big 3 oxtail, jerk and brown stew chicken. Plantain was great rice and peas too. Cabbage was good but side order of it was lacking. Service took a while but it was a full house so that's understandable Try to sit away from the speaker read more

Hands down the best jerk chicken, beef patties, cabbage, coco bread, plantains and rice and beans you'll find in Dallas! The food is always cooked to order, portions well suit the price and service is superior! I would recommend this place to anyone seeking amazing Caribbean food. read more

Wanted something light for lunch and decided to grab a beef patty from here. I was highly upset because hoe can you mess up a party?! It tastes as though it had been microwaved. It wasn't even hot or crispy! It was lukewarm with some cold spots. If I didn't have to get bank to work, I would've taken it right back! read more

The atmosphere is intoxicating almost as much as the liquor. I have made this the biweekly spot for me and my friends! Every Saturday they host free admission before 8/9pm and $1 shots of house liquor and l am a tequila gal! Don't forget to ask for the limes! I also get 1-2 orders of the jerk chicken which has a smokey savory sauce with the kick if a donkey if you don't have a spice tolerance. But the singer casually walked around and engaged the crowd. If you come check it out you really feel the music beats to your bones read more

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Let's goooo! Customer service can be a hit or miss. I've only gone to a few events one I remember having a Groupon deal for entry for an event. It was not honored, and I was disappointed in that. The group ended up having to pay full price. As a vegetarian, I can only review veggies, and the veggie plates are pretty good & they accommodate vegans as well as for the desert that rum cake be hitting ok so whoever baking keep doing your thang. Drinks they normally have some great happy hour deals and brunch as well. Music, I can get my dutty wine on or chill out, sip my drank & have hookah. read more

The atmosphere of this place was amazing! The live band and DJ were great! The portion sizes of the food I received which was the oxtail platter. I received so much food for the price. I've eaten at other Jamaican restaurants in DFW area and Heroes prices and plate size has been the best bu far. read more

A VIBE! Great authentic Caribbean food, strong drinks and entertainment everyday of the week. Go on a Friday for the $10 buffet (so good)! read more

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My friend and her fiancée got a table for NYE and invited me and my fiancée! So this review may be a bit biased bc we received a lot of free items! Walking in security was a bit rude but the interaction lasted less than 2 min. We skipped paying to get in and was seated with my friends. The place was packed but service was good despite the crowd. We received free champagne, enjoyed hookah, and enjoyed the music. If you like Caribbean food and music, it's definitely the place to be. read more

This is my , at home, coronavirus sized plate! I ordered "three the hard way", which is oxtail, curry chicken and jerk chicken all on one plate, served with rice and peas,cabbage and plaintains.... but maybe I paid more for the cabbage.... I can't remember! Either way the food was good as f*~#, Per Asual! (Service was fast, which is very unlike their dine-in experience, where they take for-effing-ever to come back to your table after taking any initial order. ) So overall for me,ordering to go,(30 minute plus in advance, before your desired pickup time) seemed to be the way to go. The portion sizes aren't amazing but the food is exceptionally delicious and the customer service, that I have experienced over the years, has been adequate. Not exceptional, but they aren't rude, or incompetent, which to me, is fab enough. Overall I would recommend Heroes to anyone and everyone , would line to try enthniv food, experience good vibes and good service, spots that are open late, and an overall good vibe! I have been in Dallas for 2 solid years and anytime I think of cultural, carribean, african, ethnic, real ass food, only a select few locations come to mind, and heroes is definitely one of the Dallas power elite! Mad respect read more

Heroes Island Cusine Lounge - A plate of my take out from heroes! - Lounges Near Me - Dallas, Texas

This review is not based on food! I was in town and told my friend I wanted to hear reggae music so he suggested this place. Wow the place to be with a little bit of everything. We stopped by on a Saturday i believe it was about $20 each. This is like part restaurant part club but you can dance everywhere. It is a large venue. They have buffet style food and a menu. They also have hookah $30 for 2 hours the hookah was so smooth. I tried blueberry mint it was good. They have a pool table and also bars you can walk up to. They played all the good music for reggae, soca , african , r&b, rap and old school. Definitely worth the trip for the vybez. I would definitely be back I do want to try the food. The service is slow but for the feels you get worth it. read more

Heroes Island Cusine Lounge - Rum Punch - Lounges Near Me - Dallas, Texas

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I order from DoorDash here often! I'm a big fan of the jerk chicken and their rice and peas. The cabbage is not my favorite but still solid. I will continue to order from here when I have a craving! read more

This is a great spot as a night club but the atmosphere for a lunch or dinner date is not delightful. The lightening was poor, the restrooms were old. They were clean but falling apart they were so old and in desperate need of repair. The food was extremely spicy so much so I was unable to enjoy my tofu jerk and veggie meal. Customer service was ok, it could have been better but again this spot is really a club that services food during lunch and dinner hours. read more

Great vibes all around! Will definitely be coming back, jerk chicken was too good as well as the live band. They are NOT stingy when pouring shots lol! read more

Heroes Island Cusine Lounge - Lounges Near Me - Dallas, Texas

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Food was amazing, ambiance and vibes were 10/10! My partner loves Jamaican and tries to get some everywhere we go and this place definitely lived up to our expectations! Thank you to our girl over at The Sweet Tooth Hotel for recommending! We loved it here and can't wait to come back for more read more

Very good food & service! 10/10 Best Caribbean food in Dallas.. I love coming here to catch a good vibe. Good drinks & chill

Y'all there was so much flavor ! I was a little nervous because I ordered through door dash and figured the food wouldn't taste fresh. BOY WAS I WRONG. My food was HOT, fresh and so flavorful. The oxtails were juicy and tender. The rice and peas had flavor and so did the cabbage. I'll definitely be ordering again !! I didn't even have a yelp account but had to make one just to write this review **I only gave 4 stars because I ordered through door dash instead of going in and getting the whole vibe from the restaurant. But based off the food alone I'm sold. read more

First off, the food here is delicious. I haven't had good Jamaican food is a long time, so I would come back for that alone. Everything else wasn't really my cup of tea. I'm not sure if they always have a door fee, but having to pay to get into a restaurant was off putting. The music was way too loud. My friend and I had to scream at each other across our tiny table until we just gave up on trying to talk altogether. The drinks were pricey. The service was slow. The place looks a little run down. If I ate here again, I'd call it in for pick up read more

Heroes Island Cusine Lounge - Jamaican Oxtails - Lounges Near Me - Dallas, Texas

Met friends here on Sunday evening to watch the NBA playoff game. We didn't eat, had two drinks. Music and DJ were amazing! Crowd was hyped, game was excellent! I wanted to be excited to come back and eat and enjoy the great music, but then my boyfriend saw two roaches crawling near our table... one of which he had to step on so it wouldn't fly. So unfortunately, we left and not obliged to return. The couple we met there stayed. Said their food took over an hour and it wasn't hot... he sent it back. Oh well... guess that's it for that. One star because our waitress was pretty attentive... read more

Visited heroes for no other then the Ox tails and rice n peas... I got the super size I think they called it... the host Was great, I thought my ox tails wouldn't been over a bed of rice and peas for the price that I pay however, this is what I got, and I'm not upset, but I know next time to be very descriptive of my order... read more

Heroes Island Cusine Lounge - Jamaican Oxtails, rice n peas, cabbage and a side of Mac and cheese - Lounges Near Me - Dallas, Texas

Be careful w the drinks; I'm very sensitive about what I drink. I ordered a specific tequila and I don't think that was % what was in the bottle. I know exactly what I can drink and the taste. Not sure what's happening w the drinks here, it's questionable for me. Very disappointed... had an ok time otherwise... read more

Visiting Dallas and I Ubered to Heroes attempting to have lunch around 3:50. Online the restaurant was reported as open however the sign stated they open at 4:30. Several employees walked past me as I sat in the cold and rain. One even told me he would open the door and I could wait inside just for him to never return. Terrible hospitality would never return. read more

I have heard a lot of good things about this place from so many people talking about the music, poetry, and spoken word nights that happen. My husband and I came here on Saturday night. The atmosphere was great, there was a live band that did a great job when the band left it turned into a little club with 2 different DJs. My husband and I waited 30 min to be greeted by someone so we could order drinks and even then we were told that we should have ordered at the bar. After that, it took another 10 minutes to get our drinks. We finally ordered food, My husband got the coconut shrimp basket with herb fries, he said that it was okay. I order the Jerk chicken wings, what I got was not wings and it wasn't spicy like the menu stated. Overall, paying $30 to get in, $12 per drink, and $12 for the food would have been worth it if the service was better. We may be back on a different night. read more

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I had the worst experience of my life here yesterday. The DJ was playing the music so loud you couldn't hear anyone speak at the table. We asked for a volume adjustment and the management did very little to fix the situation. I also had to argue with management over my food order which took too long to complete. They were bringing out the main part of my meal after everyone in my party was done eating. When I expressed displeasure management just wanted to argue with me instead of fixing the situation. I do not recommend this establishment and will never return. read more

Placed an order on ubereats for super-sized oxtails and they forgot the extras. Told me I would have to drive back to get what THEY forgot. Didn't even compensate our 30 mins drive. Gave us lukewarm CHEWY, MICROWAVED, AND TOUGH OXTAILS. TRASH CUSTOMER SERVICE. Don't even bother. ... More read more