I brought in a Breitling watch that I could change day and date…read more After a few days in the shop it was like brand new. I highly recommend this shop. It's not a jewelry store but a watch repair. That's all they do! So, if you want your fine watch to be fixed right go there. The change batteries too!

I brought in three watches to Russ for repair/service. On one, I was looking for a band. We looked…read morethru the book Russ had and he turned to me and advised me to find a band on some site that would cost me less money than buying it from his sources. The other watch needed a battery change. They changed it, made the watch water resistant and polished/refreshed it at no charge. The other watch needed a band removed. Point being, I found Russ to be an honest, upfront individual, who is passionate about his profession and watch collecting in general. He appreciates these little things we put on our wrists and I believe he has the customer's best intentions at heart.

I was extremely impressed by the service Mike gave me for my Son's watch band today . He was fast ,…read morefriendly , and the price was great ! Thank you Mike and your staff ! I was amazed at how many Watch Specialists they had working all at once ! When I arrived there was a man picking up and 3 men waiting for their repairs to be completed ! There was a guy who drove an hour and a half just for his repairs !

The best. They fix things quickly and efficiently. The owner is a really nice guy. I brought a…read morewatch there and he was able to help me with it. My fiancé brings all her jewelry there and it always gets fixed perfectly.

This is the best clock and watch repair business I have found. Other so-called 5-star services…read moredon't return calls like Chicago Clock does. I smile when I read "unfriendly" in a review of CCC. They may not have the smiling style of the other places, they just have pure competent substance. They also may not be the "low price leader" in quoting a repair. But they guarantee any repair. I just brought in to them a 6 month old watch that had a hard-to-turn crown. I had taken it first to another place that told me they fixed it but that it was corroded and needed some winding to loosen it up. I discovered it was a quartz watch that needed no winding. The place unscrupulously had charged me $68 for the so-called repair. Chicago opened it up for me while I was there and found a gnarly rubber gasket that I had probably messed up myself trying to wind a battery powered watch. The technician should rightly have called me an idiot but instead just fixed it in 2 minutes, He did not want to charge me anything. I insisted on giving him at least a $20 tip which he reluctantly but appreciatively accepted. This is the kind of business I respect and will patronize again and again going forward.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Quick service and answered all of my questions. He was able to complete my request within 2 days.read more

Another great experience! Had a bracelet shortened. The gentleman had it fixed and looking like…read morebrand new. Thank you again. You have a life time customer. Very kind man as well.

The owner, Khurram,is so incredibly nice. And his work is incredibly good. Recommend him so much!read more

Very friendly and great, quality service every time I have been in. I would definitely recommend…read morethe Watch Doctor Inc.

The people that own the business are the best. Very friendly and do a great job. Thank you for the…read moreexcellent service.

After getting our appraisals and getting our jewelry back, the watch they appraised and cleaned was…read morerunning very slow. It was not that way when I dropped it off for appraisal. We paid $50 extra to have the watch cleaned, so assumed they were cleaning the entire watch. When I called to ask if they could take a look at and fix the watch, they told me to bring it in and they would quote me for the fix. I pushed back and they said this happens sometimes - a watch will be cleaned and coincidentally will develop an unrelated problem. That's when I asked if something could have happened when they cleaned the watch. I was told they only cleaned the band and not the watch itself. This was not what was explained when I agreed to the cleaning. Simply stated, they asked if I wanted the watched cleaned for another $50. I think they probably meant the band but that wasn't how it was proposed to me. The quote was $275 to fix it, I find it is very odd that you drop off a perfectly working watch for appraisal and the timing mechanism develops a problem while just sitting there. I don't understanding but will give Daniel's the benefit of the doubt and agree it must have just been bad timing. I'm still happy with Daniel's Jewelry overall but have to knock off one star for the confusion around the appraisal followed by the repair.

I had some small repairs (twice). Despite how minor, Valery and her crew treated me like family…read more They solved my problems at a very low price. They are now are permanent jewelry store. Rick Halpert

Family owned business, very knowledgeable and great customer service. They replaced a missing…read morerhinestone on my vintage brooch and while there replaced my old watchband.

Another ring brought in for repair - two diamonds replaced.Thanks, it looks wonderful!read more

This company did a great job of cleaning and repairing our grandfather clock. They recently helped…read moreme reattache my pendulum that became detached. They arrived promptly at reasonable rates. Ted & Donna Kaitchuck Evanston, IL

We were horrified to find that even though no work was done on our clocks we were still charged…read more$150 for a 10-minute house call! We would not recommend this service to anyone.

Love this wonderful store and the people working here!!! Claudia is very knowledgeable and she will…read moreguide you and let you know what works and what doesn't. The service here is very warm and personal, all they want is to make you happy. They also carry a variety of styles from contemporary to classic, every time I go in I end up getting something or adding it to my wish list. Overall very happy and so glad I chose this place for my engagement ring. I still catch myself staring at it and get lost in the sparkle.

I love Raphael Jewelers and here is why. The owners are great, so helpful…read more They always go out of their way to find exactly what you are looking for. They will remember you when you go the second time. If you need a gift for any occasion, you will find it with Claudine's help.