Great friendly staff, i've had to visit for rentals on a few different occasions and i have always…read morebeen pleased- Royalston, a mgr is very kind, energetic, knowledgeable & diligent! the entire team is helpful!

Enterprise Rent-A-Car Enterprise Car Rental reported record revenue of $38 Billion for its fiscal…read moreyear 2024. Surprisingly their branch handed me a key to a Nissan Versa year unknown with a missing hubcap, multiple cigarette burns, and a filthy interior. I asked was he joking and he said Why don't you like it, it's cute. Well I guess I'll be cute too! I switched my car insurance to Safeco Insurance a Liberty Mutual Insurance company and this is an insurance claim rental. If this is what I have to look forward to I don't want y'all or Enterprise ever again. How do you give a negative star???? Seriously like 10 negative stars!!!! #TheVirgoIsAboutToComeOut @highlight

Actually Avis - Great service. Tucked away in the recesses of a Dunwoody shopping center, this…read morelittle business was clean and very friendly. Usually, I find rental agencies to be grumpy, basically aspiring to the 'service with a snarl' model. No so here. The very kind lady i spoke with knew I was flying into Atlanta. The flight was delayed by 1.5 hours and finically called upon my arrival. She said that she was worried! She actually cared! They picked me up at the train 'MARTA', took me back the their store and got me on with my trip. Look, car rentals are car rentals but these guys were a step above.

Enterprise changed its policy to charge customers an extra day if they didn't bring the car back…read morebefore store hours ended (even though they have cameras that can verify when you bring the car back). I got into n tussle with the store manager when Camaya, the Assistant Manager who rented a car to me, failed to tell me they would be closed on Memorial Day and they tried to charge me for an extra day, on top of the extra day I knew I'd be charged for because they were closed on a Sunday. In the end, the manager did the right thing, but next time, I will either rent from the Peachtree Industrial location (who seem much more competent or willing to work with customers), or go to the Hertz on Holcomb Bridge Road.

Five stars for Prince at Avis!…read more Prince was absolutely wonderful! From the moment we arrived, he was kind, professional, courteous, and genuinely welcoming. Great customer service is hard to find these days, and Prince made the entire rental process smooth, easy, and stress-free. He took great care of us and even made sure we drove away in a really nice car, which made our trip even better. His positive attitude and friendly personality truly stood out. Thank you, Prince, for going above and beyond. Avis is lucky to have you, and I hope your outstanding service gets the recognition it deserves. If you have the opportunity to work with Prince, you're in great hands!

called 30 mins before reservation to say they wouldn't have a car for another 2 hours. Wasn't a big…read moredeal as I had a little flexibility in my schedule. But after 3 hours waiting and still no car... won't answer the phone either so there's no way to check in to know the status. Won't be renting from Avis again.

Great service in a clean and comfortable car. my driver was very accommodating and we arrived on…read moretime.

From the owner: Chauffeur Servicesread more

I wish I could leave 0 stars on this review - I made a reservation for a car rental and called…read moreahead to let them know I would be arriving a little late due to a flight cancellation. The guy working at the time (Andre) confirmed he would make a note, and I was good to go. I arrived at this location right before closing, and told there were no cars left and nothing they could do. I asked when they ran out of cars, and Andre communicated it happened at 1pm (before my modified arrival time). Out of consideration for Enterprise, I called AHEAD to confirm I was still coming, and they still failed to be prepared for my reservation. I was then told that making a reservation online is a "request" for a reservation, not an actual reservation - which makes no sense. I was left stranded in Atlanta with no options, no vehicle, and all of my luggage. I unfortunately was never able to get a car. I will NEVER give Enterprise my business again, the quality of this company has continued to decline and customer service is non-existent. If you need a rental car, go ANYWHERE ELSE!

Staff is so friendly! Last minute rental before they closed on Saturday, 2/21/26, they couldn't…read morehave been nicer. When we returned car they gave my wife a ride back to dealership

I know most major car rental companies don't have the greatest reputation, mainly because I think…read moreeach branch almost acts like an independent franchise. Thus, service and experience can vastly vary. Well, I need to shout out the team at the Buckhead Hertz location. They are fantastic! Friendly, personable, and always transparent about expected costs. I'm a Presidential Circle member, so I try to use Hertz as much as possible. The airport location frankly has waaaay more options when it comes to vehicles, but it's inconvenient for me to go and the fees are usually higher. Buckhead's fleet has always been consistently pretty good. I've never rented a dirty or old vehicle. They also try their best to give me the best car in the respected class. For now, this is the location I will continue renting from.

KT Money took great care of me. I've been to many hertz locations and they all suck…read more This one is a gem. The people genuinely enjoy working there and KT is next level amazing!! I'm happy to report that this is the BEST one by far.

Car had obviously been in a wreck. It was a burgundy kia, the stearing wheel had been replaced at…read moresome point due to airbag going off from a front end collision at some point. The passenger front blinker didn't work. The high beams didn't work, and the low beams were projecting 7 feet out in front of the car. The hub on the passenger rear was screaming most of the time. It was 100% a car that shouldn't be rented to people. Now here is the big kicker. I came to this company because enterprise has over booked and did not have a car for me. This seemed like an easy solution to me needing a car for the weekend. I originally rented the car from Friday to Monday and had to extend it to Tuesday. I had to cashapp them the money witch was no problem, this is a cash rental place anyway. The lady comes out to inspect the car and everything goes over smoothly. We walk back into the office to get my deposit and she takes a gasp and says well you took it out of state so that's another $107 and you were told that when you rented the car. I was not told this at all because I could have just went to the airport and got a car cheaper at that point and I wouldn't of rented from them. This total this POS car cost me 481.50 for 4 days. They are running a shady business here. I will be reaching out to the BBB about this, and I'll never recommend them to anyone. She gave me my $43 after she took $107 out of my deposit and locked the door when I walked out. If that doesn't sound like someone who knows they are screwing people over I don't know what does. Scam artists!

What a pleasure to rent from ATL Cash Rentals! I walked in with rather low expectations given my…read moretendency to go with big-name rental companies but I can happily say that I walked (drove out) out very pleased! The employees are so professional and courteous (and understanding). All of the questions we had were answered with ease and professionalism. Great selection of cars, too! No issues whatsoever. I can honestly recommend Atlanta Cash Rentals to anyone looking to rent a car in a pinch or really under any circumstances.

Always have a great experience renting cars from this place. They have a decent selection of cars,…read morethe employees are helpful, you can use a debit card with a credit card logo with no hassles, and I get rides back and forth to my house since I am not too far away. The rental prices are also reasonable. Triangle is in my top 3, along with Enterprise & Avis. Thrifty gets an honorable mention. There, now you have 4 good ones to chose from if you're looking to rent a car. UPDATE 3/5/15 - This business has been changed to Enterprise.

From reservation through drop off, a professional experience. When I picked up the front desk was…read moredealing with a unhappy client who was being quite unreasonable. The Triangle employee handled it excellently. The price/value was outstanding and the vehicle itself was excellent. Very happy all around.

Had a wonderful experience working with Skyler to get a rental while my van was being fixed at a…read morenearby dealership. He is awesome and wonderful at customer service. Worked to find a car that would accommodate three young kids who all need carseats. Then when I returned the rental, he insisted on driving me to the dealership (it was only a few blocks away, but streets are very busy). He made a stressful experience go as smoothly as possible.

**UPDATE: I called Hertz Corporate using two different customer assistance numbers. Based on their…read moreautomated menu options, including feedback on a rental, and they said to call the local Hertz and speak directly with a representative. That would be great - if there were anyone here! Where is the accountability for their employees? I have been to this Hertz for three rentals since February 2016. Each time I come here I've dropped off my car for service at Toyota. Each time I'm greeted by....no one. No one is ever at the desk. There is usually a customer or two waiting for service. They only have six cars! Where are they? I'm currently waiting in line to drop off the rental and get my car back. I've been waiting for at about 30 minutes. I've seen seven seven customers come and go, including a Toyota employee who had called, gotten no answer, and come over to see where they were. The phone was still ringing when he walked up. If I have to get my car serviced again, I'm NOT dealing with Hertz at this location. I'll pack my car seat and Uber it over to another rental place.