My sincere thanks goes out to Thomas for accommodating me during the five months I was in Atlanta. After calling around for various rates from other companies, a co-worker referred Thomas to me. He gave me a great deal on the rental of a sedan even though I wanted an SUV. But Thomas promised to let me know when he had an available SUV and he did. So he swapped the sedan out for the SUV and gave me another great deal. He was always nice and professional with me at all times in addition to answering any of my concerns. I highly recommend XPress Car Rental as the most reasonable place for your car rental needs. read more

Got Nissan Versa 2018 car for regular price. They charged me $50 for cleaning fee without prior informing. If they informed, I may clean my self and save that. It was not communicated before the lease and its not make sense to me. read more

This is just a service review pre rental, but Thomas was super responsive and informative on their affordable prices, policies and vehicles. Very different than dealing with the rental giants. Appreciated the personal attention and helpfulness! read more

If you are interested in a car rental company that will jerk you around and accuse you, the customer, of attempting to defraud them, then this might just be the company for you! I attempted to rent a car from this establishment for my mother and was very disappointed with the way we were treated. I was attracted to the company because their website promises to provide monthly car rentals for significant savings that tradition car rental companies can't match. I emailed them and told them exactly what I was looking for and the next day received a quote that was higher than I had found at Hertz. I told them, "No thanks!" since they were not in fact cheaper, and then they quickly replied that a "cheaper version" of the car I requested had just been returned and they could now beat the price Hertz had given me. So I decided to go with them and told them the date and time when I'd bring my mother in to rent the car. I'm visiting my family from Alaska for a couple of months and my folks offered my family of 8 the use of their van so we could get around in town. I told my mother the least I could do was provide her with a rental car while we borrowed her van. I received yet another message from Xpress that they needed my mother's insurance. I wrote back to them and told them I'd get her to send the proof of insurance and told Xpress that she would be the ONLY driver. At this point, everything should be simple, but they again contacted me to say they needed to speak to my mother about something before renting the car. She called them and after having to leave a message (we have never called this company and not gotten voicemail!) they eventually called back to say that they suspected we were trying to rent a car for me (I guess because they suspected I wanted to rent the car without insurance?) and that they did not believe that my mother would be the only driver of the car. My mother of course said that was not the case, and that she simply needed a vehicle while she loaned her car to her own son. The employee said he'd need to talk to his boss about the matter. When I heard how my mother was treated, I called them and left a voicemail (surprise!) to express my unhappiness about the accusation and asked them to call and explain their behavior. When they returned my call, they then said that since my mother's insurance company was closed on Saturday afternoon, they were now unable to verify that she was "allowed to rent a car for a month or longer" under the terms of her policy. They have had proof of the insurance for 2 days, so I have no idea why they couldn't be bothered to address any insurance concerns they might have had during normal work days/hours. We were scheduled to pick up the car at 8 a.m. on Monday morning so my mother could drive the rental car to work on time, but they said they would not be able to verify our insurance until 9 a.m. on Monday (the time my mother must be at work 30 minutes away). I have assumed for the past 4 days that I have a car reserved at a good rate and have made no other attempts to rent a car. The price from Hertz that was comparable to what Xpress was offering has now evaporated, and now I'm forced to rent from another company and accept a "last-second" rate several hundred dollars higher than I would have gotten if I'd never have contacted this unprofessional company. Please do yourself a favor and pay a few extra dollars and rent from one of the major rental companies. The few bucks you'll save from these guys will never make up for the type of unprofessional behavior you'll likely be subjected to. read more

I can truly say the rental was nice since, I ended up getting an upgrade when the car I requested was not available. I do suggest that they make sure they have the appropriate cars for the reservations they do receive before hand. I have noticed that they are short on cars lately. Other than that the service is great and the employees are friendly. read more

We rented a car for 10 weeks while our daughter was doing an internship in Atlanta. Great service, very accommodating and affordable compared to renting from one of the national agencies. We can highly recommend this company, and would not hesitate to use their services again. Thomas was exceptional to work with! read more

I cannot thank Thomas enough for helping me out this past month with a great nice new rental car while my car was totaled and I was on the hunt for a replacement. Thomas at xpress car rental was always just a call away with answers to any of my concerns during the rental period. The rate I paid was phenomenal, literally unbeatable; my weekly rate was about the cost as some rental's daily rates from top companies that you see in the airport and stuff. This company would take over atlantas rental car game if they were in the city, do not rent a car from anyone else unless you want to pay ridiculous prices and daily fees. read more

XPress Car Rental has been a lifesaver during my short stay in Atlanta. I needed a vehicle for 5 months and after a lot of researching, I found this service to be quite reliable and great on my wallet. Thomas has been helpful and kind throughout this whole process. Would highly recommend XPress Car Rental for anyone looking for a vehicle long-term or short-term. read more