I wish I could leave 0 stars on this review - I made a reservation for a car rental and called…read moreahead to let them know I would be arriving a little late due to a flight cancellation. The guy working at the time (Andre) confirmed he would make a note, and I was good to go. I arrived at this location right before closing, and told there were no cars left and nothing they could do. I asked when they ran out of cars, and Andre communicated it happened at 1pm (before my modified arrival time). Out of consideration for Enterprise, I called AHEAD to confirm I was still coming, and they still failed to be prepared for my reservation. I was then told that making a reservation online is a "request" for a reservation, not an actual reservation - which makes no sense. I was left stranded in Atlanta with no options, no vehicle, and all of my luggage. I unfortunately was never able to get a car. I will NEVER give Enterprise my business again, the quality of this company has continued to decline and customer service is non-existent. If you need a rental car, go ANYWHERE ELSE!

Staff is so friendly! Last minute rental before they closed on Saturday, 2/21/26, they couldn't…read morehave been nicer. When we returned car they gave my wife a ride back to dealership

I had a very disappointing experience with SIXT during a reservation scheduled for this past…read moreSaturday at 9am. When I arrived, I was assisted by a manager in training whose badge did not show a name, only "manager in training." From the beginning, the interaction felt unprofessional and overly focused on upselling services I did not request. When I declined the upgrades, I was then told I needed a debit card along with additional documents such as utility bills matching my ID and address. I recently moved a few months ago and have not yet updated all of my documents, so I was unable to meet those requirements. While waiting for my Uber to return home to retrieve my debit card, I ultimately decided to cancel the reservation instead. During my time inside, I also observed the same employee using very aggressive and forceful sales tactics with another customer who was foreign. The man repeatedly stated he only wanted what he reserved and told him he didn't like this sales approach he was coming with, yet the employee continued pushing upgrades in a way that felt unnecessary and uncomfortable. He assumed because he was from another country he would say yes to his sales tactic. He came across as rude and dismissive when the customer refused. After leaving, I was able to go to Enterprise Car Rental instead, and they were able to get me into a car quickly at a great price with a much smoother and more professional experience. They were able to verify the utility bills and sent me on my way without a hassle. Overall, the experience at SIXT felt disorganized, overly aggressive with sales tactics, and not customer-focused. Because of this, I will not be renting from SIXT again.

A horrible experience with this Sixt store. The car was not cleaned in the trunk. A box was in it…read moreas well as trash. The car smelled like pot smoke, fresh. They sent me to a coffee shop elsewhere to use the restroom. None were available for customers. I had to take the car to a tire shop to put air in the tires as they were all about 8 lbs low during the 5th day of the rental. When I returned with the car, I couldn't find a manager... multiple phone calls went unanswered. I finally went back to the store and found the manager, Alvin, who said I should have brought the car back if I found problems. His attitude was that it was my fault...SOME GREAT LACK OF GOOD CUSTOMER SERVICE, as well as veracity, was very apparent. Alvin promised a voucher as a partial refund. I NEVER received it. After I called 3 days later, he said he sent the voucher to my email, but said he'd send one again. I never received it . STAY CLEAR of this office...If you must use Sixt (I wouldn't), use another branch!!!

Great customer service at this Enterprise location. The service agents are very accommodating and…read morehelpful.

They quote you a price at pick up and change it at drop off, I wouldn't rent from this location…read moreagain.

They have Zero flexibility in their renting process. I will never use them again. I needed to…read moreadjust my return location by 50 miles but instead of them allowing and charging me a small extra fee I had to turn in my car and then totally rent a different card to go 50 miles. Pathetic.

Great service from start to finish. My Avis pickup was quick and smooth, and Yonnas provided…read moreexcellent customer service. He was professional, friendly, and made the whole process easy. Really appreciated how efficient everything was. I'd definitely rent from this location again.

I know most major car rental companies don't have the greatest reputation, mainly because I think…read moreeach branch almost acts like an independent franchise. Thus, service and experience can vastly vary. Well, I need to shout out the team at the Buckhead Hertz location. They are fantastic! Friendly, personable, and always transparent about expected costs. I'm a Presidential Circle member, so I try to use Hertz as much as possible. The airport location frankly has waaaay more options when it comes to vehicles, but it's inconvenient for me to go and the fees are usually higher. Buckhead's fleet has always been consistently pretty good. I've never rented a dirty or old vehicle. They also try their best to give me the best car in the respected class. For now, this is the location I will continue renting from.

KT Money took great care of me. I've been to many hertz locations and they all suck…read more This one is a gem. The people genuinely enjoy working there and KT is next level amazing!! I'm happy to report that this is the BEST one by far.

Took a very long time to rent a car -over 45 mins to get a car plus another 30 minutes to pick me…read moreup. Then when receiving the car it wasn't clean. This is the longest process I've ever had to take. They are also located in a parking garage connected the JW Marriott. It's tricky to find this place, but I'd recommend renting from somewhere else.

This place was our worst experience renting a car, ever…read more First of, I don't know if this is a corporate decision but this location had two desks and 3 chairs and nothing else, in a big empty room. No music, no pictures or brochures, no TV; nothing. That in itself is depressing. On top of that, the young man who helped us was very short. Very little eye contact, and huffed and sighed if we asked him extra questions. WTF? Your in customer service, bro. The only reason why I gave it one star was that other, older gentlemen who was working was trying his best to help everyone as quickly and thoroughly as possible and even remembered people who came back. I wished he would have been our rep, cause young man hated his job and passed that hate onto the customer. I would pay more just to never have to deal with a Hertz rental again.

Absolute worst rental experience we've ever had was with this particular hertz. Specifically the…read moremanager Tori was the rudest most unprofessional person I've ever worded with. She left dozens of ppl stranded with no rentals after giving away all the reversed rentals. Causing dozens of people to be stranded at the Atlanta airport at 1am. Her entire staff was disrespectful to every single customer. She made my children cry and left elderly handicapped people and small children stranded in an airport and told them she didn't care. Spoke down to them and belittled them. I hope she is never allowed to treat people this way again and something is done about her and her employees callus attitude. after reading more reviews it seems this is an on going issue and hertz has allowed this disgusting behavior from their employees.

Stop all the extra fees and renting people a car but when they get to the rental station up sale…read morethem and charge more money. Rental cars in Atlanta is a scam!

Great to see that you can still get a good deal on a daily car rental with unlimited mileage.read more

Top-notch retail experience, the staff is highly experience in very professional, I believe their…read morenames were Roni and Ceci. They offer this rent to own program, which in my opinion is pure genius. In this bad economy with all these people with ruined credit scores, these guys have the perfect solution to get you back on the road in a nice reliable modern car. They are very meticulous about the type of vehicles they offer, they are all basically reliable, making models that would last forever so that's a smart move in my book. If I can give them more than five stars, I would. Check them out .

This Rent To Own pilgrim is pure genius, they came up with a solution to such a common issue…read more People need a car like yesterday, then they rent, spent all their money on the rental and guess what no money for a down payment to buy a car. Displace has found a way around it and I think it's a genius and I hope they continue to do this for years to come . They are really helping people here in the Metro line area

Unbelievable experience! Rental was a smooth and easy process. Luxury Exotic goes out of their way…read moreto make your experience the best! Strongly recommend them!

From the owner: At Luxury Exotic Rentals, we specialize in elevating your special occasions with our stunning fleet…read moreof high-end vehicles. Based in Metro Atlanta Georgia area, we offer an unparalleled selection of luxury and exotic cars, including Lamborghini, Ferrari, Rolls Royce, McLaren, Bentley, Porsche, Maybach, G Wagon, and more. Our mission is to provide an extraordinary driving experience that complements the elegance and excitement of your event, whether it’s a wedding, prom, corporate event, movie production, photoshoots, music videos or a memorable night out. Our commitment to exceptional service and attention to detail sets us apart. We understand every occasion is unique, and we work closely with clients to meet their transportation needs with style and sophistication. Our professional chauffeurs are carefully trained to ensure a seamless, luxurious ride, whether for a grand entrance or discreet transport. Our diverse fleet is maintained to the highest standards of safety, comfort, and performance. From sleek exotic cars to high end luxury, we offer the ideal vehicle for any style or event. We provide personalized rental packages for short-term and long-term needs, offering flexibility and convenience. At Luxury Exotic Rentals, we create unforgettable experiences, exceeding expectations with every ride. Whether for a wedding, corporate event, or a special drive, we’re here to make it memorable. Visit our website to discover how we can add a touch of luxury to your next event.