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    Hertz Car Sales Riverside

    3.7 (214 reviews)
    Open 9:00 am - 8:00 pm
    Updated over 3 months ago

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    Vanessa P.

    Amazing salesman! I truly appreciate the seamless experience, Khan was patient and informative. Not pushy at all! I am so excited that he was able to find me a car to meet all needs! The location is accessible and the inventory was pretty great also.

    Let me start by just saying this is my second car purchase from Hertz car sales in Riverside, on my own. I remember my first car purchase as a pretty easy going one, and fingers crossed this one would be too. I researched cars and dealerships for a few months and ended up right back here. They had quite a few choices of 2025 Hyundai Kona SEL's. I finally landed on an ultimate Red, with the help from my salesperson, Sean Kilfoyle, a person I could tell loved cars as much as I do! He spent a couple days with me making sure I was happy, even offering to come in on his day off! And finance manager, Evan, made sure I came in on the monthly car payment I was most comfortable with! Thanks Sean and Evan for making this a fun purchase for a car I am thoroughly having a blast in! Best Regards, Terri Cosgrove

    Breanna G.

    My husband an I decided to purchase a car and found a car that we liked on the Hertz website, I was able to complete most of the application process online, the salesman, Derrick, was sooo nice, friendly, helpful and engaging. He made us all feel comfortable while going through the car buying experience. Our car is beautiful, clean and works well. I would be happy to purchase another car from here in the future!

    Inside my new car
    Kimberly J.

    Thank you so much Edmund Martinez... We bought a car today. He is amazing. He went above and beyond for us. We were there yesterday and left a little unhappy but with his time and effort we came back today and left with the car we loved, if not for him we may not have gone back... Thank you again so much for everything Edmund.... 5 stars to him.. Also the gal who helped us sign papers was amazing too. Very friendly and caring. Spend 3 hours there yesterday and 2 hours there today. I appreciate Edmund helping me set up my blue tooth and sent us off with a smile. And a thank you to Darrick who helped us when we first came to look at cars on June 17, he was off when we went back yesterday.

    Yesツツツ
    Callisa Z.

    I want to give a special thank you to Brenda Saab. She help me and made me feel more than important. I'm thankful to have drove off in my amazing car! Thank you!!! God bless you and stay safe.

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    1 month ago

    Gladly and Sean both helped me with the purchase of my new 2025 Hyundai Elantra Limited. Thank you both for your help!

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    3 years ago

    I bought a car from Hertz it broke down and they gave me a rental til it got fixed. Thank you Jeremy! Much appreciated. They really do care!

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    Page 1 of 6

    Ask the Community - Hertz Car Sales Riverside

    Review Highlights - Hertz Car Sales Riverside

    I highly recommend asking for David Duarte when going here as he is very professional, down to earth and overall great guy!

    Mentioned in 23 reviews

    Read more highlights

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    Wow......what canI say about this dealership. Excellent? Fantastic? How about all of the above. So,…read moreI'll just be honest here. I went in with bad credit hoping that this dealership would finance me a p71 crown victoria. I didn't have high hopes because of my credit situation but, I still gave it a shit anyways. I didn't beat around the bush and neither did they. It took about 3 days in order to try to get a deal worked out for me and they went to every avenue and every corner to try to make this happen for me which let's be honest, a lot of places would have given up on me a long time ago. I get it, an old cop car through most banks would not qualify for financing BUT, it's the car that I wanted. Antonio brought me in sat me and my wife down and laid it all out on the table with nothing to hide and I not only appreciate that but, I respect that as well. That has to be the absolute fastest I've EVER gotten a car from any dealership ever! There were no hidden fees, no bs and no drama. I am beyond Appreciative for Antonio taking the time explain everything to me and my wife and for having the patience to deal with us. If you want not only a beautiful looking p71 BUT, an extremely dependable one and well that hasn't been beat to hell, this is definitely the place to go. I stand on that!

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    Smooth, No-Pressure Experience at CarMax Bakersfield…read more After months of visiting multiple dealerships in search of a very specific 2019 BMW 540i with the M Sport Package to replace my 21-year-old 525i, I found the right car at CarMax. From shipping the vehicle from Riverside to Bakersfield to driving off the lot, everything was straightforward and well organized. The Bakersfield team was consistently friendly and professional, and there was never any pressure--even when we declined the MaxCare extended warranty. The paperwork was handled quickly, and the entire pickup took less than two hours. Our sales associate, Keesh, was knowledgeable, attentive, and easy to work with, which made the experience even smoother. If you're looking for a transparent, low-stress way to purchase a quality used vehicle, I highly recommend CarMax Bakersfield.

    If you are bringing your vehicle to CarMax Riverside for service, please be aware. My experience…read morewith this location has been the most unprofessional, frustrating, and careless service I've ever dealt with in the automotive industry. I picked up my transfer vehicle and immediately noticed cosmetic imperfections. CarMax chose to treat them under warranty, but once I got home, I found pinholes in the paint, a broken left taillight, and the start/stop service light on. I sent photos, and they scheduled me for the following week, saying they needed to "verify" the damage because they didn't trust their own service department. After inspecting the vehicle, they told me the taillight was on backorder, even though another dealer had it in stock. They insisted they had to use their local vendor. I dropped the car off the following Thursday. By Tuesday, they called saying the part was defective and needed to be reordered. They also said they couldn't handle the cosmetic work and would have to sublet it out. When I picked up the vehicle, the service advisor, Steven, gave me an excuse--but I immediately noticed they had installed a broken, used taillight. They scheduled me again. When I returned, they said the sublet shop had taken care of everything. That was not true. Upon pickup, I found new scratches and a dent. Steven said he would notify a manager. I called back and spoke with Bryan, who claimed he had multiple vendors who could fix the scratches and PDR the dent. I told him the scratches were too deep, but he insisted someone could handle it. I trusted him. The next day, I picked up the car--nothing was fixed, more damage was added from poor workmanship, and now my check engine light was on. I contacted corporate. Ariel promised a call the next day. No one called. I escalated to her manager, Dani. I told them I wanted the vehicle repaired at a certified shop because CarMax clearly didn't know what they were doing. They kept insisting I bring it back to the same location that kept damaging it. I called again and spoke with another manager, Rick, who said he could take me in--but not for nine days--even though I had already been there three times. He also admitted Steven and Bryan only told him about the warranty issue, not the damage their shop caused. Corporate was no help. I eventually reached the LGM, Tony. I explained the situation, the poor communication, and the fraudulent behavior. He said he would speak with Rick. They called me back and asked me to bring the vehicle in so they could "see the damage"--a full month after I purchased it. When I arrived, there was a man standing with his arms crossed like loss prevention. It turned out to be Bryan, the same manager who ignored my calls for five days. During the walk‑around, Rick immediately took an arrogant tone and told me, "It's a used vehicle, it will have scratches." I explained the damage occurred while the vehicle was in their possession. He claimed they had signs saying they weren't responsible for damage--signs meant for customers browsing the lot, not for service vehicles. He then asked how I knew the damage happened there. I asked why they attempted to fix it if they didn't cause it. He said it was "a courtesy." Their "courtesy" caused even more damage. When I tried speaking to Tony, he stayed silent while Rick dominated the conversation. Bryan then inserted himself, accusing me of being aggressive. When I told him he needed to be demoted, he became hostile, breathing heavily, and had to be physically held back by the other managers while threatening me. In the end, they told me I could either drop the vehicle off again for the check engine light or pay my deductible and go elsewhere. It has now been a month, and no one has called me back regarding the damage they caused, despite promising they would. CarMax Riverside has shown zero accountability, poor workmanship, dishonest communication, and unprofessional behavior from multiple managers. Rick needs training or demotion, Tony needs to retire, and Bryan should not be in a management position at all. Bunch of clowns.

    Hertz Car Sales Riverside - usedcardealers - Updated June 2026

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