I was pleasantly surprised to discover that Hertz Car Sales Riverside has apparently skipped the outdated dealership playbook altogether. The entire process was easy, transparent, and genuinely stress-free. Their no-pressure, no-haggle approach was a breath of fresh air. No sales tactics, no awkward negotiations, and no feeling like you have to earn a black belt in bargaining just to buy a car. Edmund was fantastic from start to finish. Friendly, professional, knowledgeable, and incredibly easy to work with. He made us feel comfortable, answered every question, and never once made us feel pressured into anything. That's a rare find these days. Then we met with Paul in finance. Having grown up with family in the car business, I came in asking probably more questions than the average customer. Instead of getting frustrated, Paul was patient, understanding, and completely transparent every step of the way. He took the time to explain everything, never rushed us, and made sure we were comfortable before signing anything. That kind of honesty and professionalism goes a long way. This was hands down one of the easiest and most enjoyable car buying experiences I've had. If you're looking for a dealership that treats you like a person instead of a sales quota, Hertz Car Sales Riverside is it. 10/10. Five stars. I'd happily recommend them to friends and family. read more

Hertz Car Sales Riverside - Used Car Dealers Near Me - Riverside, California

So disappointed came to get my brakes fixed I was told it was my front brakes upon an hour passing, I walked outside and they told me they had to replace all my brakes & my rotors. However, the rotors wasn't there so I had to wait until they arrived, when they arrived, I was told I would have to come back another day because they were closing in 30 minutes after I set for three hours. Also no one was informing me on what was going on I found out all this information by walking outside to the service area and asking myself!! HORRIBLE SERVICE read more

Rating is a zero. Here is one current experience from summer 2026. Don't expect your used car salesperson to divulge damage to the car obviously, and insist Hertz clean and wash the dirty car on their lot before purchase -- lots of water damage from their grass sprinklers and baked on sun and etching will prevent you from knowing the real deal about the car. There will be no one available to detail the car, and I would recommend you wait however many days for this to be done first. Hertz management on site will not make right any damage you find after purchase and even during their 7 day cooling-off period. Customer service is very bad. read more

Was told to check out the Chevy Bolt LT EV's at this location. Better rated cars for sale at this location. Stopped bye to check them out and worked with Jahsaun (sales rep). If you go up make sure you ask for Jahsaun....super cool, honest guy will take good care of you. Buying from them is far less painful than the big lot dealers. In house financing and nice selection of vehicles. read more

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Gladly and Sean both helped me with the purchase of my new 2025 Hyundai Elantra Limited. Thank you both for your help!

This review is almost a year late. We went and test drove 3 cars. Picked the one we wanted and then we waited. They treated as if we were low life people who would have to bend to their financing. When we told them we had our own financing with the credit union again they made us wait. Then told us that they would not work with the credit union and we had to come with a check. We arrived there at 9am. At 12pm, they tell us we need a check and they will not hold the car. We rushed to the credit union and lucky they helped us even though they were closing. We arrived back at Hertz about 2pm and when we arrived with the check they were surprised. They then said, we have a meeting so you have to wait until our meeting is done. We did not leave until after 3pm. We had not eaten all day. Worse car buying experience. Will never return. You may ask why we didn't leave which we were going to however, if we left, we would've lost the financing at the credit union so we were basically stuck. I'm meant to give a bad survey. I'm meant to write the corporate I never did and now we're back in the market to buy a car and I refuse to give them business. I hope you think about that when you go there. read more

Amazing salesman! I truly appreciate the seamless experience, Khan was patient and informative. Not pushy at all! I am so excited that he was able to find me a car to meet all needs! The location is accessible and the inventory was pretty great also. read more

Hertz Car Sales Riverside - Used Car Dealers Near Me - Riverside, California

Let me start by just saying this is my second car purchase from Hertz car sales in Riverside, on my own. I remember my first car purchase as a pretty easy going one, and fingers crossed this one would be too. I researched cars and dealerships for a few months and ended up right back here. They had quite a few choices of 2025 Hyundai Kona SEL's. I finally landed on an ultimate Red, with the help from my salesperson, Sean Kilfoyle, a person I could tell loved cars as much as I do! He spent a couple days with me making sure I was happy, even offering to come in on his day off! And finance manager, Evan, made sure I came in on the monthly car payment I was most comfortable with! Thanks Sean and Evan for making this a fun purchase for a car I am thoroughly having a blast in! Best Regards, Terri Cosgrove read more

Hertz Car Sales Riverside - Used Car Dealers Near Me - Riverside, California

Never have had this bad of an experience buying a car as we did today. Adam purposely left out key information until the very end. When asked why they did not provide this key information earlier he blamed it on us, saying we rushed him. He would not take responsibility for his own actions. As a salesman it is your responsibility to make sure your customers understand your company's outrageous policies. I have NEVER had to provide my physical social security card, a phone bill, a utility bill, bank statements, paystubs, AND a drivers license when all I am doing is handing you a check for the price of the car. Don't bother with this place unless you want to waste your time with dishonest, sketchy salesmen. read more

I bought a car here in February and have no problem with the car or the sale. I also purchased an extended warranty, but the next day, on reflection, I decided it wasn't worth it and so I enquired about cancelling it. I was told there would be no problem and so I went along and filled out the cancellation form. I was told the refund may take some time as it could only be arranged by 'Corporate headquarters'. I am still waiting and every time I call to talk to a manager, they are always in a meeting or with a customer. I am promised they will call back. They never have. Nobody has ever returned my calls despite all the promises. My next action I think will be to consult a lawyer. Be careful buying here. read more

This place had a ton of nice cars on their lot... There was a car that i was there to buy that i wanted. I was there an hour before they opened as i wanted that specific car.. Staff were super friendly.. Then when it came to talk about the loan i had through my credit union (for school employees) they said they don't work with them. My only options were a cashiers check from my bank or to apply for their financing.. It was Sunday, so my bank was closed.. so then when I asked about, can we do the paperwork and hold the car and I would bring a cashiers check back on Monday which was the next day. She told me no, that they don't hold cars..Total bummer... I bought my last car at Avis car sales and they did everything online with my credit union.. So wonder why Hertz is different? read more

I had a good experience here buying a car for my son. The Schools credit union financing is an issue someone else spoke of. They were no pressure. Ask for the OTD price and they had no problem giving me that. Here is the price if you want a warranty, here is the price without. Pretty cut and dry. If I hadn't seen the odometer I would say the car was brand new. Smelled new. No floor mats, and only 1 key which is a bummer. That's it. If you have financing straight you could be in and out in an hour. The other thing is the max you can put down on credit or debit card is $3000.00 if you have more than that bring a cashier check. read more

GO TO ENTERPRISE INSTEAD YOU HAVE BEEN WARNED CHARGED ME 400$ cleaning fee And 70$ for gas Enterprise is way better Shorty wait times And better customer service You have been warned. Let this business fail like it already is. DO NOT BUY FROM THESE CROOKS. read more

Stay away.I purchased a Chevy Bolt from Hertz. The salesperson I previously spoke to as not available. They gave me a different salesman. After deciding which car I wanted, the salesman than offered a trade in. After spending an hour, the manager made an offer(based upon his direction from their "headquarters". It took him 45 minutes to get an offer. I countered with one that was $200 more. They had to go to headquarters again. Another half hour They then had to get it prepared. Another hour.They than had to get it charge another half hour. After coming back to he showroom, he disappeared again,. I found him and aid there was a problem with the car. Finally they told me what was wrong, demand a different and we agreed on it. They were going to expedite the paper work(there were no customers in the showroom). another hour wait. Then they had to charge the car. After everything, we finalized the deal which was 8+hours(from 11:30am tofte When I got the car,the charged car had less than 1/3 full. Lucky I got home with so little power. I have been buying cars for over 50 years and never had such treatment . I do not know if it was a standard case of discrimination or were they just inept. read more

My husband an I decided to purchase a car and found a car that we liked on the Hertz website, I was able to complete most of the application process online, the salesman, Derrick, was sooo nice, friendly, helpful and engaging. He made us all feel comfortable while going through the car buying experience. Our car is beautiful, clean and works well. I would be happy to purchase another car from here in the future! read more

Hertz Car Sales Riverside - Used Car Dealers Near Me - Riverside, California

Typical terrible car sales place, they just want to sell u the closest car to the exit and do the littlest work possible. If u get matched up with Shawn I suggest u instantly turn the other way, he strung us along for over a week saying he's waiting for his manager to approve our sale and then the car was sold to somebody else and we lost out. Go to enterprise instead. read more

Thank you so much Edmund Martinez... We bought a car today. He is amazing. He went above and beyond for us. We were there yesterday and left a little unhappy but with his time and effort we came back today and left with the car we loved, if not for him we may not have gone back... Thank you again so much for everything Edmund.... 5 stars to him.. Also the gal who helped us sign papers was amazing too. Very friendly and caring. Spend 3 hours there yesterday and 2 hours there today. I appreciate Edmund helping me set up my blue tooth and sent us off with a smile. And a thank you to Darrick who helped us when we first came to look at cars on June 17, he was off when we went back yesterday. read more

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I want to give a special thank you to Brenda Saab. She help me and made me feel more than important. I'm thankful to have drove off in my amazing car! Thank you!!! God bless you and stay safe. read more

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No complaints here and I had a lot of great help from an older Asian dude at the counter. He was very helpful and asked about what my needs were and my destinations. We had something in common as he has some friends in the San Francisco Bay area where I'm from. It made my experience a lot easier and, because we related on local fishing spots and friends nearby an Fremont an Union City. Anyway, I wanted the smallest and cheapest car just to drive home but there wasn't anything available so he gave me a mini SUV for the same price, thought that was pretty cool. Also, he was upfront about telling me that since it's a last minute swap, the car that I have is dirty on the outside but very clean in the inside. I said due to the rain and wind, it's pretty dusty. I really didn't care but I thought that was nice of him to give me the heads up. I was in and out in 20 minutes and on my way back to Norcal. Keep up the great work over there read more

Ask for Daniel! This has got to be one of the easiest going deals I've ever made in my life. He showed us the car we wanted to see and suggested many others that were similar!! I ended up buying a black Camry SE and haven't had any issues and the best part is that this company has 12 months and 12,000 miles of free drivetrain warranty! Will be back again for my next car purchase as a business purchase. I was told they may have teslas soon so I'm going to wait on that!! read more

So this is our families 4th purchase from Hertz (Riverside) and all have been with our favorite salesman Derrick Turner. Derrick has been top notch since the 1st purchase through yesterday. As a matter of fact we texted him and although it was his day off, he made it a point to according to him " to take care of his peeps" and came in to assist us. Each car we have purchased has been great and problem free. I have to admit its hard to go in and not haggle, but their prices are always great. Their selection often varies, but you can't go wrong with the late models and low miles on most. If you decide to go in and purchase a car, ask for Derrick because with him you won't get any BS and he will hard to get you the deal you are looking for. read more

Hertz Car Sales Riverside - Used Car Dealers Near Me - Riverside, California

I bought a car from Hertz it broke down and they gave me a rental til it got fixed. Thank you Jeremy! Much appreciated. They really do care!

Don't believe the Car Fax or the certified Hertz inspection. Check every aspect of the car especially the bumper and underneath the vehicle. Not worth the headache in the end. James (2018 Nissan Rouge) read more

I'm disappointed to have gone to Herz in riverside I purchased a Toyota I'm happy with the car but unfortunately people do not keep their promises the car was not cleaned inside after I was promised a detailed cleaning be ware of young and old used car salesman anything goes for a commission drive by Herz and go to the next maybe you will get lucky and find some honest one in this case I'm a customer that won't refer to family or friends read more

Worst customer service I have ever experienced. Every time you call they make up an excuse and say they will have someone call you back and then never do. Try to get the manager on the phone and he is never available. Had some work that needed to be done for the due bill and took three weeks and several phone calls just to be able to bring it in, then something they said would be a quick fix took over a day in a half to fix and had to call and complain several times for them to do anything for our family of six which their solution was to give us a small Honda civic for a family of six until they fix our car. Which we can't even fit our whole family Every step of the way when there was any issue they would always try and put the blame on someone else. I will not be back and strongly recommend anyone else considering going here to find somewhere else. read more

DEVON was ahhhhhmazing! The most professional and hardworking guy on the lot! He was attentive and on point with our car purchase today! He made everything easy and pain free! read more

Horrible place to do business with. Purchased a car in February 2023 and as of todays date I am still not sure when I will receive the necessary paperwork to license my purchase. They advised me all Motor Vehicle Services go thru their branch in Oklahoma City. The local branch in Riverside refused to give me any assistance and went as far to tell me not to call again. I am still waiting to receive anything and I have had to revise travel plans since the temporary tags that were given to me have since expired. Very frustrating. read more

I already hate going to dealerships and this place makes me hate dealerships even more. We are on a hunt to purchase a car for my youngest. I saw a Mazda3 on the website in good condition and I call. Adam Perlstein makes an appt for us to see it today 2/24 11:30. We get to our appt early. lol and behold, Adam is not in today. So a nice gentleman Lou (?) assisted us. He begins to tell us that they no longer have the car. Why not call us before we go to our appt then? Seriously, worst dealership whatsoever. Avoid this like the black plague. read more

We have purchased 3 cars from here over the past 4 years . I highly recommend them and salesman Derek . He is amazing. If I could give him 10 stars I would . read more

Hertz Car Sales Riverside - Just purchased a 2019 Kia Optima FE for a great price . - Used Car Dealers Near Me - Riverside, California

I haven't had the car long, but I can say that this was the most pleasant car buying experience in a long time. Derrick Turner covered every question and made my wife and I feel comfortable throughout the whole transaction. We connected with him immediately. He was in great spirits, professional and provided a high quality of service. The whole team was great. Go check them out and ask for Derrick Turner... He's a real professional at a first class car sales location. No hassles, no haggling, and no headaches. read more

This dealership was excellent. The car they advertised was the price advertised! The sales person was nice and friendly. He stayed with me during the entire process. I got a good price for my car and it is beautiful. It is under warranty and I bought extra coverage. Very professional and I highly recommend them. read more

Thanks Louie for going above to accommodate my needs. Hertz makes the process easy and the prices can't be beat. Louie inspected the car with me and if he didn't know the answer he researched the answer. Mahalo Louie read more

Hertz Car Sales Riverside - Thanks Louie for going over and above to accommodate my needs. Hertz makes the process easy and the prices can't be beat! - Used Car Dealers Near Me - Riverside, California

I've been corresponding with the Hertz Riverside Dealership regarding the purchase of a vehicle. They quoted me a price in writing for a specific vehicle on their lot. I communicated back and forth with them for over a month. It took them over 48 hours to return my calls or emails, until I finally escalated to the Sales Manager. Unfortunately, when it came down to the purchase order, suddenly the base price of the same exact vehicle increased by $1,100 (not including tax, etc), and they were unwilling to honor their written offer. I find this completely unethical. I would not do business with this dealership as not only are they unethical, their internet sales team is completely incompetent. read more

This is the place to by a car. Took my daughter there to buy a car last Saturday. Derrick was the sales person that helped us and he was great. We told him want we wanted and he pulled out his list to help us. Once we picked a car, the finance team quickly got my daughter financed. The interest rate was high but that was to be expected with her little credit history. Then we went to do final signatures and finance rep, Natalie, was able to to get my daughter a lower rate, SCORE! She too was very nice and professional. We were there just under three hours and my daughter rolled off the lot in her 2017 Ford Focus with low miles. I am planning to by an SUV later this year and I will be going back there. You should too! read more

Hertz Car Sales Riverside - Used Car Dealers Near Me - Riverside, California

I am extremely pleased with the customer care I received at Hertz of Riverside provided by Natalie.. Natalie was attentive, showed real care and concern with the recalled vehicle I purchased here ... Natalie didn't waste anytime replaced my car with proper working car with a smoothe like butter process.. I had been working on this issue for about 3mths with the warranty company and kia and got nowhere. At my wits end I called hertz and Natalie sweet and friendly voice calmed me I was having a panick attack Anyways it took Natalie 2 days to find a solution. I am amazed and pleased . If customer service is in the dictionary I'm sure Natalie"s picture is next to the meanimg.. 5 stars for Natalie and Hertz of Riverside... read more

AVOID THIS PLACE AT ALL COSTS. It's full of scammers and idiots who dont know what they're doing. I saw a bmw on their site which I made an appt to test drive about 3 days in advanced. A guy named Edmund reached out and said it'd be cleaned and rdy that day (7/25). I drive 1.5 hrs there to see Edmund come out and say "he's busy" with another client, which Id guess he wasnt and had another sales guy come out (I didnt get his name, but was an African American man) and said he'd help me. Then says the car i was supposed to test was not "physically on the lot" but that they still had it and in the meantime I can test drive another white version of the car I wanted--whats the pt? Then he says oh actually it was sold last night? The fuck? Why not alert me or not schedule a test drive at all. AVOID. They deserve 0 stars. Dishonest and stupid is how id sum it up. read more

I looked at their cars online but wanted to see the inside of the vehicle in person. Went to the lot and was told they do not allow anyone to look inside without them scanning your drivers license and you signing some forms. Why would you need my license in order for me to see the inside? Seemed sketchy so I left. I went to Carmax instead. read more

I arrived at this Hertz location and met up with my contact Hiroshi Torres. He provided me prompt service and was respectful. That's about the extent of the good part of the review. He took me outside to look over the car that i had found on the website. It was dirty but there was also something different about it. The first this i noticed was the pictures posted showed an in dash display which was not in the car that i saw in person. After going for the test drive Hiroshi asked me to wait while they do the paperwork. At that point i had already signed everything and presented Hiroshi with 2 checks since i got independently financed through a credit union. I was okay with waiting. After the first hour i started to get antsy as it was crowded. Im not a huge fan of the whole social distancing deal, but there was no observance of any kind of social distancing. The inside portion was also very dirty. Back to the wait i went outside and looked over the car again. Thats when i really noticed what was different. The car posted on the website was not a Nissan Versa at all. Although the VIN matched they posted pics of a Nissan Sentra. Im not very familiar with the Nissan family of vehicles. When i showed Hiroshi the different pictures, his response was well we dont take the pictures. In my profession, when someone points out an error or inconsistency i always try to offer a solution. That was not the case here at Hertz. It was basically dismissed. After waiting another hour and feeling pretty upset about the misinformation and the wait i approached Hiroshi to ask what i was waiting for and Hiroshi told me that there was 2 other people ahead of me. I asked him why it was taking so long considering I was not financing through them and he said that did not matter as they complete paperwork as received. By that time i was over it and definitely did not want to wait any longer so i asked Hiroshi for my checks back and left the location. I guess my expectation fell short due to me expecting a dealership atmosphere where they actually want to earn your business but when your selling rentals as well below retail and have a high volume of customers, ensuring the customer is happy is not the #1 priority. I will not be back to this location and possibly company in my search for a vehicle. read more

Hertz Car Sales Riverside - Car as advertised. - Used Car Dealers Near Me - Riverside, California

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I live in Nevada and tried to find a car for 3 weeks, used all kinds if new and used car apps and did tons of research, all the car dealerships would guarantee you the car you wanted is available and the prices as shown on the app. When I showed up, they all added thousands of dollars"dealership fee". My boyfriend got his car at Hertz a few years back so we decided to go on their website and found the one I wanted on riverside Hertz, went there, Antoine greeted us and shown us the car, while their finance department is working on the paperwork, Antoine kept us company. We drove home my dream car that night, the experience was amazing, no hassle, no mine game, only good conversations and laughs! I highly recommend Antoine and Hertz!! read more

I bought my car (2018 Nissan Sentra) from Hertz in Riverside Ca. Hertz is truthful when they say that they have no haggle pricing and my car also came with a one year power train warranty. I've had no problems with my car thus far. My salesman was wonderful, he was kind and was not pushy whatsoever, he definitely does not fit the stereotype of a car salesmen which is a good thing. So if you decide that you would like to buy a car I highly recommend Hertz, also do yourself a favor and ask for Adam Perlstein. This was my first car purchase and I totally felt comfortable. You can reach Adam at: (951)351-3400 or at (951)452-7028. or email him @ aperlstein@Hertz.com --Thoma Herting read more