Bought a "certified" car. It came with a leak. The manager ERIC gave me the runaround for MONTHS until I got the DISTRICT MANAGER involved. She then took care of everything in HOURS. ERIC is a rude, incompetent, condescending, arrogant, jerk- with 0 customer service skills. Britney ( in the loan dept) was AMAZING, she helped all she could. The district manager was spectacular! Handled it all and even covered the rental Eric said was "impossible to provide". Eric should be fired for the way he handled this. I do NOT recommend dealing with Him in any capacity. If you must go there ask for BRITNEY- she provided wonderful customer service. Edited: Lisa if YOU would like to contact me, feel free to reach out- Contact britney she has all of my information. And she knows exactly who I am so it won't be too difficult for you. read more

After a long day of visiting several dealerships trying to sell my vehicle, I'm very glad we decided to stop at Enterprise. From the moment we walked in, we were warmly greeted by Rick. We let him know we were only there for an appraisal, and he immediately got to work with no pressure to trade in the vehicle or purchase another one. He was efficient, professional, and respectful of our time. While some paperwork was being processed, we walked around the lot and noticed they had a great selection of vehicles; however, our main goal was simply to get rid of our car payment. We then had the pleasure of working with Ivory (I believe that was his name), who made the entire car-selling process incredibly smooth. He was professional, well-mannered, and polite throughout the experience. Enterprise ended up offering us more than what we owed on the vehicle, which made the decision an easy one. This experience also reinforced why we returned to Enterprise -- a few years ago, we purchased a different vehicle through them, and that process was just as easy, with no pressure or forced sales tactics. Every employee we interacted with was friendly and respectful, and at no point did anyone try to push us into buying a car. Overall, it was a stress-free and positive experience, and I would definitely recommend this Enterprise location. read more

Purchased a car from Enterprise in Riverside Calif. Sales rep was Kyle M. Kyle was very knowledgeable and handled the whole transcraction. I would recommend Kyle and Enterprise if you looking for a newer used car with low miles and a warranty at a fair price. read more

I never thought that I would purchase a past rental car but so thankful that I stopped in to check it out. Rick met me outside and was happy to hang out with me even at 105 I ended up finding the truck I wanted for the price and payment that I needed. The overall experience was very quick and easy and will no doubt go back when I need another vehicle, check it out and ask for Rick. read more

The sales team are great i had Melanie Gonzalez. There are lots of cars, suv there. They will help you. read more

Enterprise Car Sales - Toyota camry - Car Dealers Near Me - Riverside, California

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Worse experience ever! They sold me a Dodge Challenger with the radio not working. Called them the next day and they set me up with an appointment to fix it. Little did I know they were going to use my own extended warranty!! The car was like that when I bought it, and they knew!!! I've would of returned the car if I would of known this would of happened! Now I'm too late and still waiting for a new radio to be installed. Bummer how they will sell the cars like that. read more

Enterprise Car Sales - Car Dealers Near Me - Riverside, California

Kev was great, no BS transaction, honest about everything, no hidden fees or anything of the sort, very happy with my purchase. Definitely will be coming back If I need another used car. thanks again Kev! read more

Karl provided outstanding service. He was easy to get ahold of, and he did a great job reaching out to me as well. My intention was to buy a car for my boyfriend and just do some browsing for myself. However, Karl did such a great job finding the perfect car for me, before I knew it I had my new car. This is the 5th car my family has purchased through him. As long as he's still at this location, I will definitely be back for my 6th purchase soon enough. read more

Enterprise Car Sales - Enterprise Car Sales - Car Dealers Near Me - Riverside, California

Kevin worked with me for weeks and was so patient and courteous to my needs. Let me tell you I was not an easy customer either. But he found the perfect vehicle that suited my needs. It is a 2019 Toyota Camry and even got my BAD-HORRIBLE credit score approved and the cherry on top an affordable down payment. What more can I ask for, Nothing. Top notch customer service, patient, communicated and worked with me every step of the way. I highly recommend Kevin at Enterprise Car Sales In Riverside on Indian Ave. Tell him Xavier sent you! 10/10 HIGHLY RECOMMEND. read more

I must admit and I hate to say that I'm very upset with Enterprise Car Sales Since I purchased my 2017 Nissan altana It's been to the shop several times mainly for transmission issues and breaks the honey thing as this I went to Enterprise Car Sales to talk to them and they tell me that this $2000 extended warranty I paid for does not cover the transmission belt and I'm responsible for it after only 2 months of owning the vehicle I am pissed and I will never come back here ever again I will see them in court... read more

Enterprise Car Sales - My Altima after he got his wheels and tint - Car Dealers Near Me - Riverside, California

I just bought a red dodge challenger here and the service was excellent the trade-in value of my old car for a new car was way higher than the actual dealership and the interest rate much lower than the actual dealership I highly recommend this dealership over others if you're looking for a pleasant and smooth transaction! Pita was my sales rep she did a fine job! read more

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I HIGHLY recommend Riverside enterprise for your next vehicle purchase! Alex Adams was our dealer and let me tell you how hard he worked to make sure we were buying in confidence! He found multiple vehicles that we were interested in from near and far! He never gave up on us! He was quick to respond to all of my texts/questions! #bestcarpurchaseexperience read more

The most easiest car purchase I have ever done. No hassle, no forced sales. Ryan made us feel so comfortable in making my daughter first car purchase. I'm so looking forward in coming back next year for my son to buy his first car. Definitely recommend Enterprise Car sales to everyone. The quality of the cars is excellent and low mileage. Thank you! read more

Hands down the best. Me and my hubby went in and were looking for a bigger car after our accident and our car was totaled. Ryan Libby was so helpful and got us the best of the best worked with us and our situation overall we were SUPER EXCITED AND THANKFUL. Great customer service and very friendly listened to all our needs and found the best of the best for us. Thank you Ryan Libby. read more

Enterprise Car Sales - Our new family car - Car Dealers Near Me - Riverside, California

Joey Logan was a great rep AND had everything ready for me to sign and drive in a time crunch so i didn't miss an important appt, oh and he also got me the color of vehicle i really wanted.He was direct, honest and upfront and didn't wate my time or treat me like i wasn't knowledgeable because i was a female.Great service, great job awesome experience read more

Joey did a great job helping us with the purchase of our Nissan Rogue. Also, we accidentally left our garage door opener in our old car and one of the kind employees is dropping it off at our house tonight. We would highly recommend this place for your next car. read more

We recently purchased our vehicle at this location. The service was great and the car prices on the lot were quite reasonable. We highly recommend Enterprise Car Sales for your next vehicle purchase! read more

Went to check out some cars today and we WILL come back and buy a car from Ivory! He was very accommodating!! We test drove 4 cars and I really like the Chevy Equinox!! If anyone is looking for a nice car for a good price I highly recommend coming to this location and talk to Ivory!! read more

Enterprise Car Sales - Chevy Equinox 2018 - Car Dealers Near Me - Riverside, California

Today was quite an experience. I finance a car for the 1st time. I was a little nervous doing this at first but pita was awesome. Really down to earth and very helpful. If anyone is looking to buy a great used car I definitely recommend that you get pita to help you. read more

I recently purchased a F150 XLT from this location & I'm very pleased with how the whole experience went . I found a truck on line at a different location & asked for it to be delivered to the Riverside store , it was there 2 days later , I test drove the truck & within a couple hours I was driving it home . The salesmen Michael was awesome & professional. The finance department were very pleasant & professional , thank you Philip for your professional assistance in my purchase. I reccomend using Enterprise car sales . I will return here when it's time for a used / newer vehicle. read more

Enterprise Car Sales - Awesome buying experience - Car Dealers Near Me - Riverside, California

Great friendly staff and eager to help find a car that fits your needs. They took care of everything and I drove out with a car the same day! read more

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Very friendly staff at this location. I was new to the world of finance & my sales rep along with the manager & others were extremely helpful every step of the way. They also let you test drive the vehicles by yourself instead of breathing down your back like some dealerships do. read more

I want to thank Sales Consultant, Michael Morfeld, who is with Enterprise Car Sales, for his wonderful customer service, attention to detail, and securing a beautiful car for me. His approach was superior... no high pressure techniques, instead, presenting variables, options, and suggestions, in a polite and exceptionally professional manner If you are looking to purchase a vehicle, please ask for Michael Morfeld. The Enterprise Car Sales facility is located at 7745 Indiana Avenue, Riverside, CA 92504. Tel #: (951) 509-5800. Thank you Michael.... you are a valuable asset to your employer, and the epitomy of class!! read more

We had a good experience here last weekend! The whole experience was as pleasant as it could be, considering everyone wearing masks and social distancing. Pita was particularly awesome and helpful! She helped guide us through a "first-time buyer" situation and was able to make adjustments to our requests without a hassle.m The only "negative" was the lot had sort of a "small" selection. Luckily, they did happen to have an SUV that we totally loved! When we get our next car, we're coming back! read more

Enterprise Car Sales - Our new car from Enterprise. Thanks Pita! - Car Dealers Near Me - Riverside, California

If your looking for a car I recommend coming here and ask for RICK PINION he is amazing! He is extremely helpful, friendly, professionally and goes beyond in helping you with your needs. He wasn't like those pushy car sales men we come across in other dealerships. He stood in my price range didn't try to push me for more. I told him exactly what I wanted and he granted me all my wishes and kept looking until he found what I wanted. After the deal was finalized he was even nice enough to take my first picture with my car and send it to me. It was a pleasure doing business with him and I will be going back to him for my next car and recommending him to family/friends. Thank you Rick for all your help! read more

My credit union referred me to Enterprise as I was looking to purchase a used vehicle. Joey was the sales rep that helped me out. He was very friendly, professional and polite. He answered all my questions and addressed all concerns to my satisfaction. I have purchased vehicles from other dealerships and comparing Enterprise to them, it was a much more pleasant experience here. I am happy with my purchase and would recommend others to check them out. read more

Best car buying experience ever. We were pre approved through Arrowhead Credit Union and figured we would give Enterprise a shot. We got to the lot when they were closing but Carlos introduced himself took my husbands number and called the next day. We went back test drove the car (Dodge Avenger) and got numbers. Due to our pre approval the process was simple. They gave us the seven day buy back guarantee and we were in our way. Carlos was friendly and knew his job well. I appreciated that there was no pressure and everyone was easy going. The finance manager was super friendly. Shout out to Mr. Layne. Great experience, but I wouldn't expect less from my Credit Union. Thanks for helping my husband get a nice auto to help him get back and forth to work. You guys now have customers for LIFE!!!!!! read more

Enterprise Car Sales - New car for purchased from Enterprise Auto Sales, Riverside Ca. - Car Dealers Near Me - Riverside, California

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I would like to thank Joey for an incredible car buying experience. 1) NO HAGGLING. They have a great price to begin with. No need to walk in with your defenses up. 2) COVID Compliant. They have all safety precautions in place. 3) good selection. Many newer males and models to suit your needs. Prior rentals with low miles and certified. Not abused. 4) Joey is very friendly and patient. No high pressure. No tricks. No drawing out payment / interest / down payment on a paper and running to a manager. Simply a price and some options and you qualify for financing or not..... Then they get the vehicle ready for you...simple as that. I will recommend Joey to my friends and associates when they're in the market. Thanks!!!! Brian read more

Alex was very helpful and instrumental is choosing the perfect car for our teen son. He is patient and very informative about the selection of automobiles on his lot. We were short on time and Alex made the purchasing process painless and expedient. I don't think we have ever purchased a car this quickly. I highly recommend Enterprise Car Sales because their lot is full of immaculate cars with low miles. read more

Enterprise Car Sales - 2019 Sentra - Car Dealers Near Me - Riverside, California

Bought a 2014 Ford Fusion here at the end of June. The experience was great. Great salesman and finance manager. But, within 10 days, we noticed transmission fluid was clearly seeping out somewhere. We took it in to get serviced at a Ford Dealership, and it turns out there were 2 loose fittings in the transmission. The reason for the 1 star is that enterprise had to have known this because transmission fluid is everywhere under the hood. As it seeps out, it's being kicked around while we're driving it. But everything was sparkling when we bought it. So somebody had to have seen that, knew what was happening or at least knew something was wrong, and cleaned all that up really well before selling it to us. And our power-tran warranty doesn't cover it because it doesn't cover fittings. I really want to believe this wasn't intentional, but we have yet to hear back from them. You shouldn't buy a car for 15k and have problems with it within 2 weeks, in my opinion. read more

My Mother just bought a car from them yesterday and they were wonderful from start to finish without all the icky stuff that dealerships try to pull. Everything was straightforward with no pressure. A special shoutout to the salesman Rick. He was wonderful and made my Mom feel at ease. Really very impressed with the whole experience. read more

I want to start this review by saying, when I first learned of Enterprise Car Sales (that they did more than rentals) I was REALLY skeptical. The lots and the sales offices are not really much to look at (especially if you are used to a dealer), but after a really good experience at one where I didn't actually end up purchasing, I found a Ford Edge that fit my budget and had almost everything I wanted that was just about to go into certification. I asked for a test drive via the website, and although Bloomington was closer, it kept making me go to this location. It was no problem, of course, and I got matched with Korrissa. I have to tell you, if it wasn't for her, I probably wouldn't have finally took the dive and purchased. She was excellent. If she didn't know something about a car, she would find out the answer. Laid out my options and acted as an advocate for me when I felt like I was being pressured into purchasing their extended warranty by another associate (what actually ended up mostly just a misunderstanding and was handled professionally and brilliantly). What I also appreciated, was that they work like a well-oiled machine here. And once I expressed my concerns, the staff were nothing but kind and apologetic. Buying a car sucks in general. There are all the documents you have to sign, and interest rates and down payments. But I LOVE their no-haggle philosophy. I know before I walk into the dealership what I am going to be purchasing. Better yet, they gave me at least a grand (if not more) than a traditional dealership for my trade! I am telling you, when they say they will give you top dollar for your trade, they mean it. It is definitely jargon, but it is entirely the truth! As long as everything goes well in the coming months with this vehicle, I believe I will always do my car-buying through Enterprise. And I truly suggest anyone else who is considering them, but who are hesitant for whatever the reason, that you go and test drive a vehicle. Thanks, Korrissa! You made what is normally a CRAZY stressful experience, so much less so! You are a rockstar. read more

Joey was very helpful and was extremely patient throughout the whole process! This was my first time purchasing a car and dreaded the whole "let's make a deal" stigma behind it. He came off as personable and professional and wasn't pushy In the slightest. He explained the features and even let me use his lighting cable to showcase Apple Car play! I did take advantage of the bonus trade in value promotion they were advertising and I am extremely happy with the purchase I made! I was the last person at the office and he didn't make me feel rushed at all! I would highly recommend him if you're able to ask for him! Thanks for everything man I love the car way to kill it! read more

Purchasing a car was easy. Joey provided us with great customer services. I would completely recommend him as a sales person to family and friends. This is my second card purchased at this dealership. read more

I went to Enterprise to buy my first car and I'm so glad I did! Joey made the experience so easy; he was honest, helpful, and personable. He introduced me to what is now my very own dream car! The whole Enterprise team was a pleasure to work with. I liked that they have no haggle prices, but they were prices you couldn't beat! I highly recommend buying a car from this location. read more

Enterprise Car Sales - Car Dealers Near Me - Riverside, California

I would recommend the Team of Enterprise to everyone. We walked in at Friday and came out with a new Kia Forte. Thanks everybody at Enterprise. You guys did a great job. I love my new Car. I would definitely come back! Ronny the German Guy;) read more

I purchased a car here about a week ago w. the help of Joey & Karl -- super easy process & they were so helpful with everything. They found me exactly what I was looking for, and I couldn't be happier. Shout out to Zach too for making the financing process so simple. You guys are great here. If you're in the market GO SEE THEM! I love my car, thank you guys so much! read more

Joey was the best car salesman I've worked with. He was knowledgeable about my truck purchase plus he was prepared with all the paperwork for me to sign. My truck purchase was the simplest. read more

Enterprise truck sales is the way to go!! They were so helpful, had my truck delivered next day, the BEST PRICES around (I compared AAA, Costco, dealers, CarGurus, Enterprise, etc) and Enterprise won hands down!!! Eldon is the best, so patient, got me what I asked for, helped me out, even took crap from my mom and kept his cool- and she is no easy lady to deal with...so thank you Eldon and thank you Enterprise Truck Sales!!! I will represent and be glad to refer:) read more

Enterprise Car Sales - Car Dealers Near Me - Riverside, California

Thank you Riverside Enterprise for enstilling my trust back in your car sales sector. I am a huge supporter of enterprise rentals so this was never at jeopardy, but my faith in the corporation as a whole was. I recently inquired about a car in tucson. I know my fault but hear me out... I was going to visit my brother, check out this car i found online, and well.... i sold them my car and bought theirs.... But wait theres more... I live in OC and started communications with the enterprise sales man in Tucson AZ who had set the whole visit up for me and we were, "Going to make me happy". I truly believe that man meant it. Unfortunately that sales person had to leave right when I arrived, so the branch 'Manager' - Kerri - did everything else for me. (I SWEAR THIS WILL ALL COME BACK AROUND TO RIVERSIDE ENTERPRISE CAR SALES WHERE THE GOOD STUFF IS JUST BE PATIENT) So she takes my car away to check out, blah blah blah. comes back and we start the paper work. The most incompetent new employee could have figured out how to put this together 1.5 hours. But not Kerri she prolonged it to hours. But not for fact checking purposes because ever piece of paper has the wrong date and wrong millage than the actual date of purchase and millage on said day (which is my fault, i know i should have read what i was signing more carefully, but come-on i just drove 8 hours. But since this was my error you will see no bad post on the Tucson page) Moving on... I get the car, I hate it. My fault should have made her give me the keys and take it for a spin but i had never bought a car with enterprise didnt know exactly how they handled these situations. Riverside showed me the difference. Terri (Branch Manager) and David (branch manager at Riverside) are complete opposites. The difference in service was black and white, David treated me like a human who was bummed and looking for a better car. Other manager of Tucson treated me like a manequin. Because with one hand in my pocket she used the other to work my mouth. Telling stories about how I was happy about the sale and content yada yada. Not the case... This has dragged on way to long and for that I apologize. What is really important is that you know that the two people, good hearted enjoyable people from riverside showed me real customer service. SHY and DAVID thank you both again you are tremendous assets to your company and they are lucky to have you!!! I look forward to driving in a couple hours of traffic to do business with both you again. SHY you put me in an amazing Ford Fusion I couldnt be happier, I really think it was mispriced tho, because how could an incredible Fusion with so many ammenities be the same price as a Tucson bottom of the line focus with the same ammount of miles? Well go figure... But Really Shy you are an amazing sales person because you care. David - My most sincere graditude I cant believe how much time you spent cleaning up other enterprise employee's mess. Thank you again you have my number and email feel free to have anyone contact to verify this story. Thank you again RIVERSIDE ENTERPRISE CAR SALES!!!!! My name is Evan Shatzen and I have a Google Mailing account anyone feel free to contact me if you think this is a fake posting I kid you not this place is amazing .... read more