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    Hertz Rent A Car

    2.6 (77 reviews)
    Open 8:00 am - 5:00 pm

    Hertz Rent A Car Photos

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    Cleaning fee

    They always seem to now only having one customer service rep and there is always a line of customers!! There is a lady that works there but says she can't help anyone. All she does is just walk around doing nothing! The white guy rep was rude! Also he stated no pets allowed in the car. That's NOT Hertz policy. It is on the website Plus there was a sign in THAT location that they do allow pets, you just have to make sure you leave car clean so you don't get a cleaning fee.

    Chich R.

    I had the smoothest rental experience this past weekend! I rented a car last minute to get to Vegas for New Years. Southwest was cancelling flights left and right so my fiancée and I were set on driving to make sure we'd get there. We rented a Tesla Model S online and the process was very straightforward. I anticipated issues at pickup, but the car was fully charged and ready to go. We arrived for pickup around 2PM and made it out within 10 minutes to start our trip! The Tesla was great. We only spent around $140 on supercharging and we drove from Hayward to Vegas and back! Drop off was just as seamless as pickup. We brought the car back with a partial charge and they gave us no issues upon return. The staff was great from beginning to end and we look forward to making this location our permanent spot for any future rental needs.

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    2 years ago

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    25 days ago

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    28 days ago

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    6 months ago

    Bad service, dirty vehicle. I will never rent at this location again. I don't recommend this place.

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    1 year ago

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    1 year ago

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    3 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    2 years ago

    Totally rude employees had a 12 o'clock reservation 1205. I showed up was told I'm too late. Come back in an hour but very rudely your car.

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    3 years ago

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    3 years ago

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    6 years ago

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    4 years ago

    Extremely poor service. They are useless here. They don't even answer their phone. Their website is slow and not up to date.

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    Didn't take my credit card because they only take chip cards. Horrible service. Threw off my whole day and offered no way to resolve it.

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    7 years ago

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    5 years ago

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    12 years ago

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    6 years ago

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    13 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    7 years ago

    Customer service was great. I didn't know how to navigate the insurance part, but the staff worked with me, the staff was helpful.

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    7 years ago

    They doing have car choice and very expensive rent and wait too long to get a car also returns it is very bad and super slow

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    11 years ago

    Business owner information

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    Social Media

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    14 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Hertz Rent A Car

    Review Highlights - Hertz Rent A Car

    Kiana was the smoothest part of my entire experience she had EXCELLENT customer service and I just really want to thank her.

    Mentioned in 3 reviews

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    Reliance Auto Collision & Rental - Inside Reliance Auto Collision

    Reliance Auto Collision & Rental

    5.0(251 reviews)
    4.3 mi
    Available by appointment
    Mobile services

    10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

    I had an amazing experience with Reliance in handling my auto accident. They not only gave me a…read morevery accurate inspection and estimate but also made sure to help me handle all issues with the inquiry. They truly are amazing people. Working with Elias and his brother along with their team is top tier - definitely recommend going here.

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    Enterprise Car Sales

    Enterprise Car Sales

    4.6(127 reviews)
    3.6 mi

    On 8/30/2025 I purchased a 2022 Mercedes Benz GLB from Enterprise Car Sales in San Leandro, CA…read moreputting $5,000 down. Within the week I had to take the car in to the shop for rattling when the AC was on. Turns out something was installed backwards. Within the second week the Apple Car Play started failing. I took it to the dealership, one of the gentleman came out and did a quick troubleshooting (deleted devices and added back). Fast forward to March 2026, Car play has FAILED. I take the vehicle for an oil change and find that the engine is failing, including an engine oil leak, coolant system failing. While trying to establish the validity of the warranty and find a good shop for the repairs the car has shut off in traffic twice, continues to run hot and the breaks are going out already. I have spent $600 on a rental car. I have reached out to San Leandro several times and spoke with Boris. The last of which he offered a discount on the rental which still totaled $600 for how long I will need the rental. I asked explicitly to speak with a Regional Manager about surrendering the vehicle and submitted an online complaint more than three weeks ago and no one is responding. I have also filed a complaint with BBB. And by the list of other complaints I'm not the first person sold a vehicle that they claim has been through a rigorous "certification" and inspection and the ENGINE is failing months later.

    This enterprise office has always satisfied me when I need a . Rental , Ive been coming here for…read moreyears I never had any real serious issues. I always received affordable rates and Discounts , and very professional...

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    Hertz Rent A Car - carrental - Updated July 2026

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