Very responsive and easy to deal with. We were looking for a car for our teenage daughter and they…read morecalled right away after I sent an online request. Kathy confirmed details of the car and availability. She's professional, courteous and did not pressure us at all. We ended buying a different car from a different dealership because of my daughter's preference in vehicle, but they were ready to go just in case that deal fell through.

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

They take social distancing and masks seriously here, it's what drove me to come browse for my next…read morevehicle. I was interested in a 2006 Hyundai Sonata and drove off with a deal I couldn't pass up. Barry was not pushy or pressured me into anything just very informative and fair when it comes to pricing. I took the car, paid cash and a smooth transaction all way through. I'll be back or recommend anybody I know looking for a used car!

DO NOT BUY FROM THIS GUY! He's a scam. I bought a car from him a year ago within less than a week I…read morehad a MASSIVE gas leak. That cost me over 2k to fix and I risked my life. This guy wouldn't even answer my calls took him MONTHS to get license plates. I had to nearly beg him. Fast forward to a year now HE PAID TO HAVE ALL CHECK ENGINE LIGHTS TO BE TURNED OFF. A car he sold me 4.5k I've now WASTED 9k on. He's probably going to deleted this review but DO NOT WASTE YOUR TIME ON HIM! WORST CAR DEALER EVER! He shouldn't even own a business he's a danger!

Very professional and painless to work with. I sold my car…read moreto Rose Motorcars with absolutely no glitches. They honored my price and transaction was extremely smooth. I highly recommend them and would definitely do business with them in the future.

I went to look at a car that I was interested in and was treated with the upmost respect and…read morefriendliness. Jackie had the car ready for viewing and a test drive. I am definitely referring everyone I know to this unique (no pressure, no sales tactics) dealership.

I was looking for a very specific car, and this place had it. I worked with Ahmed on a deal I…read morethink we both were happy with, and I now have a new used car! I took it to my mechanic, and he gave it two thumbs up as well. So - win, win, win. I'd buy here again. I traded in a 1990 Honda Accord, and I bought a used police car, Ford Taurus. Always wanted one.

I purchase an s u v flex from this place in the san leandro location…read more They are scammers They sold me a lemon car with many defects . They are not returning my calls or my messages. I will be taking them to small claims. They are not honest and they are scammers. The car broke down on me literally two weeks after purchase and all the lights came up. Red flag.They must have turned off the lights to trick buyers.y

My daughter just turned 18 and just got her license. So now we are in the market to find her a car…read more I found a perfect car for her at Empire's lot. Sam was patient with me with the process in order to get my daughter finance for the car. I admit I gave him a run for his money since I knew that I can make the process so much easier by just purchasing the car under my name. He got the job done after quite a few hours. He made sure that I was pleased with the deal and making sure that my daughter was the one being financed with me only as a co-signer. If you're in the market for a car with low mileages and a great price stop here first. Thank you again Sam.

Went to this dealership to see if I can find a good reliable car the manager Sam greeted me with…read morerespect and showed me all the cars that could fit in my budget and gave me so many options for financing. He is knowledgeable and experienced with best customer service and knows what he is talking about. I walked out happy with a great car that I always wanted to have. I recommend this dealership to all my family and friends. Thank you Sam!

Abu is the finest person I have ever done business with and I'm 72. So honest and forthcoming about…read morethe vehicle I purchased and beyond helpful with paperwork and taking the time registering the car also. 100% integrity! Thanks again Abu Larry Castle

This was the best experience i've had service wise in a while. first off, the seller seemed more…read morelike a friend and less like a car dealer, i got an amazing deal and the dmv process was flawless, i plan on having my brother buy from here and you should too. I'm not much of a reviewer and this is the first review i ever posted on yelp, and for good reason thanks Castro Valley Motors!

I just purchased a car from them that I found online. This was a pleasurable and relatively quick…read moreexperience and I am very happy with my purchase. They have a large amount of inventory and their prices are reasonable. I will certainly think of them first when I buy my next car.

I highly advise against using this dealership. The sales staff was highly unprofessional throughout…read morethe entire process. They lacked transparency, provided poor customer service, and made the experience completely miserable. I would never recommend them to anyone.

Ray was amazing and so helpful with me and my family and our bus. Thank you, Ray and crewread more

Purchased a 2003 GMC Safari with low miles. Seller tried to sell the van as a clean title when it…read morehad a salvage title. I caught that thankfully. Renegotiated asking price since the van was a rebuilt title. Van began having overheating issues immediately after purchase after some troubleshooting it was discovered that I have a cracked head and seller just put some head gasket sealant in the engine and tried to sell the van without disclosing the mechanical issues. This dealership is very dishonest in their dealings, I would not recommend.

We bought a awesome, sick, cool 1996 E-150 Ford camper van from this dealership. It is a smaller…read moredealership and all cars are sold as is so trust is SUPER important. I called about the van on Fathers Day and the owner met us to show us the van. I was super interested. Great Car Facts report. Only 1 previous owner and 78,000 original miles. I bought it to haul around supplies for a remodel home project I have. I was planning to just have a "beater" vehicle. Well, I LOVE THIS VAN! It is so cool. My kids prefer it over our much newer and nicer cars. I bought it without taking it first to a mechanic. I had a gut feeling it was a good vehicle and so I just bought it. I brought it to our family's mechanic and he said it was a nice van. There are a few things that need attention but that is to be expected in a 20 year old vehicle. I even posted pics of it on Facebook to ask my friends to come up with a cool name forgot because it deserved a cool-fun title/name. My friends have all complimented how cool this old school van is. Even at 46 years old, I'm getting some points for hip. I think we have the name =Mazel Mobile We are Jewish and Mazel is good or good luck. So, Mazel Mobile will spread happiness, love and luck everywhere we go. Thanks Would definitely recommend this business

Oh my where do I start, the owner Alam hooked me up with a 1 owner 2014 Toyota Camry with low miles…read moreand he hooked up my mom with a nice 1 owner 2013 Toyota Prius for a great deal I saved over $7k on both cars, I had good credit my down payment was $5k for both cars and the rest I financed with low APR. if you are looking for a good deal Alam will hook you up and he can get you any car you want....

Adil got me the best deal on my car! He was great besides all the interruptions but he is all by…read morehimself! I appreciate him! Thank you I'll recommend this place to friends & coworkers!

Bad experience dealing with Adil assuming he's the owner) bought a car and the warranty thru him…read more(secureone extended warranty. In less then 10 months a car with 71k miles on it blew a head gasket. Adil did not want to help resolve the issue and neither did the extended warranty he sold me. They're just kicking the can down the street. I asked Adil for mechanical records and he said it's all in the carfax which tells me StarOne didn't even service the car prior to sale. I've replaced the starter spark plugs, coils, and tires on this car. It's a shame that sales people care more about their money than selling a safe product to people. No honesty anymore.