Clean new cars without a bunch of red tape. My dealer provided me with a replacement when they…read morerealized they would have my vehicle for longer than planned. I was surprised when less than 5 minutes later the car was delivered by a friendly guy from Sixt Rent A Car. The paperwork included a sign here and the keys. Drop-off was just as easy; I just told them where I parked the car. I didn't pay anything for the use of the car that day, but I did check the rates since the experience was so pleasant. For the Indy area, the rates were comparable, if not a little lower, than the competition. I used the rental location on the North Side of Indianapolis, which seems to be their thing with other locations at the airport and Fishers as well. The bottom line here is that I will use Sixt again. .

Talk about Price Gouging!! Cars were sold out at the Indy airport with Hertz, Avis, etc. Sixt had…read morethem, BUT wanted $1,200.00 for 2.5 days. Shame on you!!

My car was going through long-term repairs so I rented a car here. The staff was off-the-charts…read morehelpful. They were friendly and accommodating in every possible way, and they worked quickly to not waste my time. They did a terrific job. This is a well-run office.

At the 96th & Randall location, I had an excellent return experience. After the 2023 holidays, I…read morehad a gift tucked away in the back pocket of the passenger seat. After I returned the car, Enterprise (while detailing the car) discovered the item and when I called they assured me they had it in safekeeping. It could have been a holiday problem. The Enterprise team's attention to detail (literally) and focus on customer service saved the holiday gift exchange!

This is the only car rental company I will go with. Love the ability to pick and choose what car I…read morewant to drive as part of the Emerald club. Service personnel are always awesome.

My first experience with National was a great one! This…read morecompany just wasn't on my radar, for whatever reason, but now that they are, I am happy to express my satisfaction. Allison was very personable and I would not hesitate to recommend her or this company for a seamless transaction from start to finish.

I made a reservation on April 6 for 5pm but they close at 5pm so I couldn't make on time. I tried…read moreto get my 285 dollars back and they said I couldn't receive a refund because I didn't cancel the reservation. Zero stars the company sucks I'll stick to enterprise

I usually do not write bad reviews because I understand that there is always someone hire up…read more However when the hire ups do not know what's going on that is where the problem is. This location system went down of course after a payment was made and I had to pay twice . I was told it would be refunded however it has not , but the 2nd reservation amount was within hours . Of course you try and call customer service and they have no idea what I am talking about they refer me to the local branch. And now the local branch is acting like they don't know , and I'm out almost $400. This is not right and would appreciate if SOMEONE can reach back out to me about THEIR error. Something simple as 2 phone calls and no one can seem to do it !

I live in Broad Ripple and feel fortunate to have this Enterprise in my neighborhood. My car due…read moreto various reason has needed repair and needed a rental. I cannot say enough about the excellent level of Customer Service I have received from their Superstar employee Dillon. Not knowing how long my repairs would take, he made it extremely easy to modify my reservations! He always ensured I had the best rental for my needs! Both personally and professionally he is what makes this location stand out!

horrible customer service. hasn't answered phone in two days. i'm stuck out of state and need…read moreapproval to have tire fixed. wont answer or approve request. answer your phone!!!!!

Half of there fleet has serious mechanical issues, if that's bodywork or if that's just mechanical…read morepowertrain work, and one of the agents Bowen, fails to pay the mechanics their wages

From the owner: Reliable. Affordable. Hassle-Free. That’s TEGRAT Auto…read more Looking for a dependable rental car without breaking the bank? At TEGRAT Auto, we specialize in economy car rentals that are clean, fuel-efficient, and budget-friendly. Whether you need a ride for Uber/Lyft, a weekend getaway, or just to get around town, we’ve got you covered with flexible terms and exceptional customer service. We’re proud to serve Indy with transparent pricing, fast booking, and no hidden fees. Experience stress-free rentals with a local business that cares. ✅ Affordable daily & weekly rates ✅ Perfect for Uber/Lyft drivers ✅ Locally owned, responsive, and flexible ✅ Easy pickup & return process Book with TEGRAT Auto today — and drive with confidence.

We frequently rent from the Pendelton Pike location and the staff are very consistent with offering…read moregood customer service. When we picked up our vehicle there were a couple of concerns that were pointed out. Although there were no other vehicles available at the time, we were given a special discount. It's the service and special accommodation on this rental that sets Enterprise apart that will keep us coming back.

Outstanding customer service...special shout out to Branch Manager Jay Justak at E.88th Place…read morelocation. He took a bad situation and a frustrated customer into a winning situation and a very satisfied customer. Thanks, Jay, for your concern and effort.

Rented a car through Expedia at this location. Location wasn't open. Had a sign to call the…read moreCastleton location, and they didn't have any cars available. Than they decided to charge me a no show fee.

Worst experience ever. I had my car in the shop and I was told it would take 5 days to get it fixed…read moreso I got a rental car. My car was fixed in 1 day so I went to return it and they said I would still be charged the full price. After I protested it they changed it to 1 day rental and they charged me $8 for gas after I took the gas plan with my reservation. I would never ever use them again and I would never recommend anyone using them.

I'd give them 0 stars or a negative rating if I could. Rented a car at the Indianapolis Airport…read more The rental was fine until I scraped a curb and damaged a tire which went flat overnight. With no spare tire or tire-changing equipment in the trunk, I had to request a tow to a nearby small town. Budget representatives decided the only way to have the tire changed was to have it towed 207 miles to Detroit! This despite there being several good-sized cities nearby. The tow company in the small town agreed that towing it that far was ridiculous and they were able to find a tire locally, changed the tire right there, and I was on my way. When I returned from my trip, I received a bill for $748.40 for towing services and other related fees. I have been trying to resolve it with my insurance and AAA ever since. Today I spent 2 - 3 hours on the phone being stonewalled by one Budget agent after another, until I finally found one who would send me the itemized bill which showed the breakdown of costs including the non-existent 207-mile tow. This was the first I'd heard that I was being charged for something which never happened. I am still in the midst of trying to resolve this situation, but Budget has been a nightmare to deal with. I've never had trouble with them at other rental locations, but then again I've never had an accident with a rental car, no matter how minor. Not sure if it's the Indianapolis airport location or their nation-wide "lack-of-customer service" department. Beware of these shysters!

AVOID BUDGET AT ALL COSTS!! This company is downright terrible in every possible way. Rented a…read moretruck for a move. The trucked ended up having a broken ramp. Budget didn't send someone out to fix it until almost midnight and then CHARGED ME for the day too. They are rife with junk fees and don't disclose anything in advance. DO NOT USE BUDGET. If I could leave a negative review I would.