my friends were visited this show room...here the mechanics are they do not know how to perform…read moretheir tasks and following youtube videos and doing repairs. please don't trust them...

Julio was great. Patient with my often changing mind on cars and finance options. Very thorough and…read moretaught me all the ins and outs of digital and safety features on car as I have not had a new car in a long g time so I left co fident worming g the car and enjoying it's features.

Just recently needed to rent a car since mine was hit and having repairs! The staff and service was…read moreexcellent and the car was great! I highly recommend Enterprise for all your car rental needs! Thank You Enterprise!

Do not go here!! they will steal from you and then try and gaslight you and say you never left…read moreanything. This place is run by liars and thieves!! I accidentally left my work table in the trunk after dropping off the car after a long day. I arrived right before they closed and ran inside to drop off keys.. I realized the next morning that i left my table. I called multiple times and they insisted that if i left it, the detailer would find it, but then claimed it wasn't there. The table was 100% was in the car trunk. I should have double checked instead of trying to get them out of work in time. These enterprise employees are liars! Danny, Cam, Bry, Mel, and Eli are liars and thieves. I've called corporate and filed a complaint, but don't want others to get swindled. Do not go here unless you want to work with liars and thrives! Either the detailers (Mel & Eli stole the table or they didn't correctly do thier job and check the car like they are supposed to when it gets returned) or it was stolen by Danny (manager on the next day and person trying to gaslight me every time i called in the morning and then multiple times during the day following up & also there when i showed up in person, really he is an all around horrible un empathic lying individual) or Cam and Bry stole it when I dropped off the car the night before. (however, they were both very nice when i picked up and dropped off the car the day before) However, one of these employees did STEAL . my nice folding table and then lied to me and repeatedly tried to gaslight me saying i never left it. Protect yourself and Don't go to this location that tries to gaslight you into thinking you didn't leave an item instead of admitting they stole the item, or does their job correctly. i could of picked up my table that next morning.(This is just a table i'm sure they stolen dozens of things left accidentally) if i could leave negative stars i would!!! Danny, mel, Eli, Cam and Bry need to be held accountable for thier deplorable and illegal behavior!

Place is trash. Rude rep yelling at an Asian person trying to rent a vehicle who was clearly…read moreconfused. Raising your voice doesn't help someone understand more. If I didn't need the vehicle so bad I would've walked out. It's like they couldn't hack it at enterprise so they dumped this guy at Hertz. You have other options, use the other options. Cars are scratched up so take pictures and video for yourself. The interior window on my vehicle looked like if Stevie Wonder cleaned it with a dirty wet rag and forgot to dry it off. Then watch your credit card statement as the deposit doesn't come off immediately and will lock you up for well over 24 hours. Just a crap hole of a rental place.

Very irresponsable. I made a reservation one week in advance to attend my son's college graduation…read more When I arrived to pick up the vehicle, a very rude staff just screamed, to me while I was entering the parking lot, that they did not had any vehicles available. I replied that I had a reservation. He said, I am closing in 30 minute closed the door. Will not recommend it. Very poor customer service.

This place when I rent cars, they are welcoming and helpful. The counter person always treats me…read morewith respect and kindness. The cars are sometimes not washed. It is very easy to pickup and drop off your rental.

The Avis at the train station New Haven are total thieves. I spoke to this gentleman after I was…read morerushing for a meeting, and he put double insurances on the vehicle and told me that he would change the price of my weekly contract if he had to remove one of the insurances. please read your contracts. They are total dishonest business owners.

the car was very nice no problem wonderful trip I had a 2023 Chrysler minivan thinking about…read moregetting one myself

Do not go here!! they will steal from you and then try and gaslight you and say you never left…read moreanything. This place is run by liars and thieves!! I accidentally left my work table in the trunk after dropping off the car after a long day. I arrived right before they closed and ran inside to drop off keys.. I realized the next morning that i left my table. I called multiple times and they insisted that if i left it, the detailer would find it, but then claimed it wasn't there. The table was 100% was in the car trunk. I should have double checked instead of trying to get them out of work in time. These enterprise employees are liars! Danny, Cam, Bry, Mel, and Eli are liars and thieves. I've called corporate and filed a complaint, but don't want others to get swindled. Do not go here unless you want to work with liars and thrives! Either the detailers (Mel & Eli stole the table or they didn't correctly do thier job and check the car like they are supposed to when it gets returned) or it was stolen by Danny (manager on the next day and person trying to gaslight me every time i called in the morning and then multiple times during the day following up & also there when i showed up in person, really he is an all around horrible un empathic lying individual) or Cam and Bry stole it when I dropped off the car the night before. (however, they were both very nice when i picked up and dropped off the car the day before) However, one of these employees did STEAL . my nice folding table and then lied to me and repeatedly tried to gaslight me saying i never left it. Protect yourself and Don't go to this location that tries to gaslight you into thinking you didn't leave an item instead of admitting they stole the item, or does their job correctly. i could of picked up my table that next morning.(This is just a table i'm sure they stolen dozens of things left accidentally) if i could leave negative stars i would!!! Danny, mel, Eli, Cam and Bry need to be held accountable for thier deplorable and illegal behavior!

Ture, I had a hard time finding the office. When I returned the car at closing time, I accidentally…read moreleft my black jacket in the back of the car (with a black interior). The next day I called Alex and he said the car was already checked out, but he'd check when it was returned. I kept calling Alex and when the car was returned, he had my jacket. I mailed him a self-addressed stamped large envelope and he mailed the jacket back to me. When I called the office, Alex was calm and helpful. He was more than happy to mail the jacket back. I received it right away. Thank you for helping me with my lost jacket!

They didn't have the car I reserved 2 months ago. I don't want a pickup truck! This keeps happening…read morea lot with Avis.

Shannon was amazing, the customer service was great. She answered all my questions. The car was…read morevery clean.

Very positive experience. Thank you Shannon!! Great car, upgraded me without a request and was…read morevery fair with my invoice. Ill be back!

...terrible. you stand there at the counter while they take numerous phone calls, very…read moredisrespectful. Attendees can not handle the simple job they have, poorly trained individuals who should not have contact with customers. Dirty vehicles too. Use Avis, Hertz... easy, quick, no nonsense.

Booked a one day rental and returned the car on time the next morning only for them to charge me…read morefor 8 DAYS! Attempts to get my money back have been useless so far. Avoid at all cost!

PATHETIC SERVICE BY BUDGET AVIS: THEY CHARGED 50% MORE THAN WHAT THE APP SHOWED…read more I chose Budget Car Rental over others (Enterprise offers better rates without discounts) only because it was recommended by a few people. However, they charged me $200 more on a $470 booking. The fun part is that the car they gave me wasn't cleaned. It had someone's hair on the back seat and food UNDER the seats. The car started showing 'Replace Oil' and other weird things mid-journey. The best part is that their website doesn't show any email. The phone numbers are only for roadside assistance. There's absolutely no way of getting to know why I was charged more. If you're reading this review, reconsider choosing AVIS/BUDGET. They're failing in the market for a reason. I am stuck with their stupid car for the weekend and it ruined the trip

The representative at Budget was extremely professional and listened to my concerns picking up a…read morecar in Boston and dropping it off in New Haven. He explained all the charges and gave me what I thought was a decent deal considering we'd have the car for 11 days. The car was actually a minivan which was perfect so that we had plenty of room. I would have given them five stars, but the cars exterior was really dirty. Overall, we have always had a great experience with Budget.