They fucked me over I paid for my car rental and my bank shows proof that I paid and they sent my…read morefile as unpaid to collections and customer service is wack they lie and set you up

Thank you Kyra (I hope I remembered her name properly) and Enterprise Waipahu for my rental while…read moremy bumper was getting fixed. They came to the body shop so quickly I didn't wait long. They also provided me with a sweet 2024 Prius that made me want to ditch my own car. Loved it! Everything was quick and convenient.

great service and people to work with made renewing my rental very easy and it was at a great price…read morecompared to other rentals and the vehicle was very nice and amazing to drive I would recommend them to anyone looking for a rental car to injoy their trip!! mahalo

From the owner: Aloha, Peterson Enterprise is a rental Car Company approved by the state of Hawaii. Customer…read moreService is our best friend. We can help you to enjoy the beauty of the Island as quick as possible. Peterson Enterprise Rental Car is the best Cars in town. Call or email us today at thepetersonenterprise@gmail.com

I have rented cars from this location before, and they have been good experiences overall, but this…read morepast experience where I rented a car from Enterprise Waipahu for three days was not a good one. My car was at Les Brodie Waipahu for repairs and the manager at Lex Brodie promised to pay for the first day of car rental. There was however a mix up and poor communication, and this has happened before, so I was charged for one extra day. I tried calling today, Saturday and waited on the phone for someone to pick up, and finally after a long wait, someone did, the manager Jorge. I explained to Jorge the situation, but he was not friendly nor helpful, I kept trying to have to tell him to call Lex Brodie and talk to them and fix this overcharge. Should've he have thought of this himself? So, I am still waiting for the accounting department of Enterprise Waipahu to refund my money and I hope they do. Depending how this situation is handled will determine if I will continue to rent cars from Enterprise Waipahu.

Poor communication. When I picked up a rental due to accident repair, Enterprise verbally…read moreconfirmed with repair shop I was approved for upgraded vehicle. After having rental for over 1 week, Enterprise calls and tells me I'm responsible for upgrade as repair shop is not approving upgraded rental. I had to call repair shop instead of Enterprise doing what they should be doing since they (Enterprise) confirmed vehicle size when I picked up rental. Enterprise did have initial notes that I was approved for upgraded vehicle when I picked up rental. Some where from when I picked up my vehicle and having for a week or so, there was a communication gap. I was left trying to fix it instead of Enterprise reviewing what was told to them initially and acting on that.

Crooks. If I could give 0 stars I would. First off, our family rented a large van for a 5 day…read morevacation. They were very nice at first but when we returned the van he claimed that we destroyed the inside. First off, I had a gut feeling when we first got on to take pictures of the broken seatbelt hook which cut my sons leg (I have a picture) was going to let it slide & the ceiling fans didn't have the covers to guide the air and the seats were stained but never thought that they would actually attempt to pin it on us. He has now attempted to charge us and is extremely rude, definitely not okay that he is trying to take advantage. We wish we would've looked at the reviews sooner because it seems that we all have a similar story. Wouldn't doubt the good reviews being fake. Horrible experience. DO NOT GIVE YOUR CREDIT CARD INFORMATION, THEY ARE FRAUDS!

Don't recommend this place. Called over the course of a few days. Could not leave a message since…read moremessage box was full. I actually drove there to find no indication of a business besides their business sign. I assume they had a store front at one point but it is now a church. I've read the reviews and I guess they operate out of the airport but overall, sounds and looks sketchy! Pass!

4:38 Barry was great, easy…read more to work with and communicate via text. Car quality was beyond words...a definite head-turner and the best way to tour the island in a convertible. The icing on the cake was cruising in a BMW M4 Series in black with the light interior. The pick-up location was conveniently located steps from our hotel. Would definitely recommend. We'll be going through Barry on our next visit to the island. Mahalo for the sweet and priceless memories!

Rented a car from Barry, car was great but Barry was over an hour late and expected us to stay with…read morethe car. Got angry at us when we decided to drive around.

Wow, truly a breath of fresh air in the car rental business. Hands down one of the best I've…read moreexperienced. I have traveled a lot for work/pleasure and know how to navigate rental car agencies pretty well. Every once in a while they get one over me, especially recent with the electric vehicle push. I also almost always avoid off airport rentals as a rule. Given the price and the glowing reviews I thought I would give Lucky Owl a shot. I'm very glad I did. The pickup process was super easy, just walked across the street from the southwest baggage claim where the pickup spot #4 was designated. Made the call and they were there rather quick. At the counter there was no sales push or tactics, they just verified my ID and CC then handed me the keys. Their rules were clearly laid out next to the window. They took photos of the cars condition and encouraged me to do the same. I also received the exact car stated on my reservation. No issues with the car for the 2 weeks we were there. Someone mentioned you blend in with their cars as a local, I don't know how but it did feel that way, hahaha. I especially liked the rubber floor mats which made cleaning easy. My one recommendation would be a trunk/hatch rubber mat. I know they are much harder to come by, but it would help with sandy beach gear. Speaking of, they even offer to rent beach gear! My airbnb came with some, but its great to know for next time. Drop off was just as easy as pickup. Their rental terms mention excess sand has a fee and there is a Texaco close to their location with vacuums. I wasn't sure if we had reached the "excess" level but why not treat the car with respect and clean up after yourself since Lucky Owl treated us well. When I got back they took a couple photos of the condition just like the pickup and had the shuttle ready to take me to the airport. No question I will be renting from here again next time in Oahu! They also have some friendly cats to greet you.

We had a mishap with the key fob not working while we were at the beach on the east side of the…read moreisland. When we realized it wasn't working, we immediately opened up the fob and found old looking corrosion inside around the battery area. We put a new battery in it and left it open to dry out (if moisture had gotten in it). After troubleshooting to no avail, I called the company and they sent someone out charging a $75 "roadside assistance fee" where a representative brought out a spare key fob. Unfortunately, the replacement fob did not start the car (or even unlock/lock the car). The representative was friendly, but not knowledgeable on other troubleshooting steps to get us back on the road. With the replacement fob taken apart (to swap/replace the battery) the original fob eventually started the car. We even tested it further by turning off and on the car a few times to make sure the old fob was working again. We then drove the vehicle to our next destination, and when we went to leave the car wouldn't start again... we made the most of it and had dinner while further drying out the original fob to see if that would help. In the meantime the company sent a replacement vehicle (at no additional charge). When the rep went to start the original car, it stated right away. The following day, I received a voicemail to go over the additional replacement fob and roadside assistance charges. The voicemail said to reference the email and/or call back for questions. I never received the email after 10 minutes of checking, and then I got a large credit card notification; $350 for the damaged key and $75 for the roadside assistance. I didn't appreciate being charged without being talked to first. When I immediately called back to politely ask some clarifying questions, the person on the phone was very rude and raised his voice to me and my wife. Given that the original fob appeared to have prior water damage and the fact that it did start the car (after drying out, replacing the battery) it was disappointing to be charged $425 for something that may, or may not, have been our fault. And to then be yelled at for asking questions. At the end of the day, the whole ordeal cost us valuable vacation time, added stress, and drastically altered our plans. The car rental itself was affordable but the first car we ended up with was older and a little dingy.

Found Rich on short notice for a full inside detail job, he was prompt to respond and very…read morecourteous which was a big contrast from my inquiries at other detailing places and gave me a fair estimate on the spot without trying to extort me. Was very friendly on meeting and promptly got to work. He has five star reviews across the board for a reason guys, this man works hard, does it with a smile on his face and earns every penny without trying to upsell or overcharge you. MY CAR LOOKS BETTER THAN WHEN I BOUGHT IT NEW. If you've already got another detailer, please cheat on them just once to see what you're missing out on, TL;DR 1. This man deserves to be overbooked 2. Your car deserves his top-notch service 3. You won't feel robbed after paying the invoice

My mom was looking to have her car professionally cleaned. Looked around other car detailing shops…read moreand found Richard right here close to home in our neighborhood. Richard is very fast in responding, good communication and very friendly and professional. He worked on my mom's Nissan Rogue suv on a Saturday. She requested the top service available and by the next day, good as new. A few weeks later, the inside of her car still looks and smells clean. Richard did an outstanding job. Would definitely recommend him for future services. Mahalo Richard!!

We the Kama'aina gift package from Linda. She gave us the $200 Dave & Buster's card and lunch for…read more2 at Chibo's. We got everything she promised and there was no high pressure. We also got the $500 hotel card and saved us a huge amount on our travel to our daughters graduation. We highly recommend Linda. She is caring about her customers, it shows.

I recently had a family dinner and sat with some cousins who I hadn't seen in a while. They…read morestated they were thinking about a last minute trip to Hawaii. Oahu to be specific. I remembered a good friend from grade school lived there and in fact had a tour business. I called Linda and told her about my cousin. I forgot about the time change from the west coast so my 9am call was her alarm clock that morning. Whoops. They literally wanted to travel within a week. Linda gave her her personal contact info and asked me to pass to my cousin. Linda was able to book all there activities including a deep discount at a great beachfront hotel. She also saved them a ton on their activities. She even suggested several beaches and local eateries them. They had a great vacations and had activities every day. They inquired about an activity and she informed them it would be better from a different island. So they did not waste their time or money. They were so happy and now I am the favorite cousin.