I have used Pete Smith for oil changes over the past several years. I recently had an experience…read morewhere fault could not be determined with an issue caused to my vehicle, between Pete Smith or the dealership. I reported my issue to Pete Smith and without hesitation, I was offered replacement parts and repairs at no cost to myself. I was also contacted by a member of the Smith family to discuss the issue and resolution. I have to give a huge thanks to Cheryl Ford for her determination to help and Brian Whichard for assisting, as well. Even though this happened, I have no reservations returning to Pete Smith for any services. (Also, I'm native to AZ but live in Henderson. That would be a far trip for an oil change, lol.)

Similar to Joseph T. who left a review on Jul 1, 2024 I had a bad experience with Cheryl. And it…read moreis not the first time. I suppose she is okay if you agree with everything she says. But if anything is questioned she quickly becomes unprofessional. My car has been safety inspected there (and passed) for years and years. Now it will not pass because of the window tint. Nothing changed-same window tint during all these years. When I questioned the inconsistency she basically told me to shut up by saying "we're not having this conversation". A few minutes later when she spoke to me I returned the favor and told her the same thing. You could have just said "Yes, you did not change and your car did not change. We changed and now we are stricter. Sorry about that". I will never go to Pete Smith Lube and Tire again as long as Cheryl is there.

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.

I had the unfortunate circumstance of breaking down and pulling into a gas station and then waiting…read moreall night for AAA to pick me and my car up. As a result, the owner of the gas station called to have my car towed off their property which is totally within their right. I ended up having to pay an impound fee to T and W who picked my car up to have it released over to AAA. Alot of people on here and in general are going to roast the tow company but in all honesty they couldnt have been nicer and they are just doing a job and towed my AWD car properly so I am super appreciative of their professionalism.

Do not do business with this towing company. They were asked to pick up s broke down vehicle from…read morea residence in Henderson. NC and tow it to another location in Henderson to be fixed. 3 days later they finally show to pick the vehicle up. At the time no one wsd home at the residence. A phone call was made and TW was told payment would be made in person the next day. Verbal agreement made. TW then decided to take the car to their impound lot. Not good business and a way to scam money. I would suggest using a towing company with much more integrity. The better business has been contacted and considering legal representation. I also feel the public needs to be aware of the scamming by this company

Always a good bet to get the job done right! The place is the definition of "don't judge a book by…read moreits cover". It looks kind of dirty on the inside but o have never had a problem with the work they do. Always good quality and great prices!

From the owner: Winstead's Radiator & A/C Service has been helping Henderson residents beat the heat since '68…read more With a specialy in radiators, antique radiators, and A/C systems, our world-class technicians will have you back on the road with proper heating and cooling in no time. Best of all, you'll find a lineup of additional convenient services all under one roof for a one stop auto shop.

I had an engine light on my car and carried it there. They said I needed a sensor and charged me…read more$258.00.. As soon as I got back home the engine light came back on. Don't waste your money.

I was trying to get my key from the person a nd he would not give it to me. He treated me like my…read morecar was being held hostage. I have been there several times and they give me the key and I pay at tge same time. Not today. You dont get the key til you pay. Hell I had anotger key in my pocket. If I was not going to pay i would not have went in. I will not be going there anymore and you shouldnot either.

The only place in town I go to have my car serviced. Always a clean and welcoming environment and…read moreI've never had any complaints with their work.

From the owner: Quality tires from Michelin, BFGoodrich, and Uniroyal and great auto service set Journigan's Tire &…read moreBattery apart. Our service department specializes in alignments, brake service, and oil changes for customers in the Henderson, NC area.

Sales people are rude to the black customera. They act like the blacks are not worthy of purchasing…read moretheir vehicles. Black people beware!

I don't normally leave reviews and I cannot remember the last time I left a negative one. However…read moremy experience here is questionably UNETHICAL, and definitely IMMORTAL. I finally found a car here at Charles Boyd Chevrolet, I asked a bunch of questions, got pictures, video, history, and decided to purchase, CAME TO A PRICE with their salesman Parker. I advised him I would be there the next morning. I live over 2 hours away from this dealership and you do not drive 4 hours total for a look see, the decision is made. I had to make arrangements for a car service in the morning as well as pet sitting and picking up a certified bank check for the amount discussed out of my bank account. Lives disrupted. Within a few hours I get a text so sorry the car's been sold, would I consider an alternate vehicle? As if I would continue to do business with them? why so they can do it again? I was supposed to be there in the morning!?! What kind of people does this dealership hire and how do they sleep at night? It's a shame underhandedness still surprises me, I hope they made a buck seems they made a sale but they certainly lost a customer and I will let anyone who cares about shopping with these people know. Hugely disappointed.