Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

Living in Las Vegas, we've come to expect top-notch service, especially when it comes to audio and…read morehome technology. Finding reliable support seemed nearly impossible until we discovered SoundQual. Their expertise in Control4 smart home automation is exceptional, and when it comes to home theater and surround sound systems, their knowledge and attention to detail truly set them apart. The SoundQual team is punctual, professional, and conscientious in every aspect of their work. Their pricing is fair, their service is dependable, and their experience is second to none. It's refreshing to work with a company that consistently delivers exactly what they promise. We highly recommend SoundQual to anyone looking for expert smart home and audio solutions.

SOUNDQUAL installed our Control4 smart home automation system with multi-room audio, outdoor…read morespeakers, a video doorbell, and security cameras. Everything works great, and we can control the entire system with a single app, including music throughout the house and patio. The team was professional, honest, and provided excellent service. If you're looking for Control4 smart home automation, whole-home audio, or security cameras, I highly recommend SOUNDQUAL. Tom OD

James and Ron are top notch installers and did a great job on my Starlink RV install. came in time,…read moreprepared and were in and out quickly. these guys went above and beyond to make sure we were squared away and ready for the road. can't thank you fellas enough. I highly recommend to anybody looking for quality, affordability and a reliable team. I looked around, thought I found one with a good rep, but never got called back. These guys got back to me in mere moments and got me up and running faster than expected. I'll have them do my home next when we get back. No need to look anywhere else - and I'm not easily impressed.

I had a great experience with Mounting Vegas! They were able to schedule me the same day, arrived…read moreon time, and completed everything quickly and professionally. The entire process was convenient, reliable, and stress-free. If you're looking for quality work and excellent customer service, I highly recommend them. I'll definitely use them again!

I've had EZ TV Mounting come to mount my TVs and everytime the work was amazing and fast…read more First time it was to mount 3 TVs. Then i replaced a few more TVs and had him come a few years later and remove two of the TVs and mount two new TVs in those spots and it's always been quick and easy. If i ever upgrade my TVs again i will be using EZ TV Mounting.

Highly recommend EZ TV Mounting (Joseph)…read more Outstanding company - we have used EZ TV Mounting on 3 projects - they have done an excellent job every time. We have a tricky set up with an Italian stone fireplace and we needed to have a sound bar installed on a new tv bracket. Joseph handled everything delicately and with great care. He set everything up, answered all our questions and the installation went flawlessly. Joseph is professional, knowledgeable & honest. Thank You Joseph We highly recommend his company -*****

I was really pleased with their service. They are very knowledgeable, professional, and friendly…read more To give you an idea of the work that was done. They successfully mounted my home entertainment speakers on my ceiling by going through the attic. The final look was clean with no visible wires. I appreciated their candidness and ability to work with me on prices and equipment. I would recommend them to anybody!

I'm nearing the end of an extensive project to modify an upstairs room into a proper home theater…read more At every stage of this process--from initial brainstorming to projector screen hanging--I've felt VERY fortunate to be relying on the professionalism, expertise, and integrity of Don, Bill & Carolyn at Image, Sound & Control (IMSOCO). Although I had been using the room as a theater for several years, turning it into a proper theater required some serious effort including removing and relocating one wall; rerouting the A/C system; building a riser; remounting doors; installing and wiring computer-controlled lighting; and of course, permanently installing and organizing the previously tangled network of cabling. I was prepared to spend a few bucks on this because having a permanent, dedicated theater was a lifelong dream; but like most of us, I didn't have unlimited funds. Here was the first sign that IMSOCO was a superior choice. At every decision point, Don & Bill have had one eye on "doing it well and right" and another eye on respecting my budget. This extends from shopping for high quality but cost-effective products (chairs, screen, etc.) to integrating my current audio/video gear into the A/V design. And that respect for budget isn't just lip service. On the few occasions that part of the project took a little longer than expected or didn't go quite as efficiently as Don intended, my bill was voluntarily adjusted (without any request from me!) so that the inconvenience didn't come out of my pocket. That's extraordinary integrity at work. Before any actual construction began, Don meticulously discussed EVERY IMAGINABLE detail of the project and prepared CAD drawings to pin down measurements, features, wire runs, and the like. Further, throughout the project, Don (who is officially the most detail-oriented person I've ever met, and therefore, EXACTLY the guy you want supervising a project like this) thought, rethought, and consulted me on every choice and refinement, including proposing solutions I would NEVER have thought of (and I've been doing home theater as an amateur for nearly four decades, myself.) Key to all of those choices is Bill, a professional musician with decades of audio/video experience. Since I'm a musician myself (and an audiophile old-timer), I appreciate that Bill brings to the project an authority and comfort level that can only be realized with a true meeting of the minds. He knows how high-quality A/V should look and sound, and how to get there whether your budget is unlimited or down-to-earth. Every expense was precisely identified and approved in advance, and the billings from Carolyn were detailed and clear. No hidden charges, no surprises, all up front and in the open. Finally, Don, Bill & Carolyn--and their team of pros who have participated on the project (with their own contributions of expertise and creativity)--made this experience a helluva lot of fun. When the project comes to completion, I'll post a photo of the final results. At this point, I wanted to chime in with an endorsement of IMSOCO for anyone who is considering a new audio and/or video system, or adding automation to their home. You'll enter into a project with Image, Sound & Control with a superior professional relationship, and come out of the project in an authentically friendly relationship--and a MUCH IMPROVED home entertainment/automation setup.

Highly Recommended: Ryan's service is top notch!!! He got us scheduled in no time. G and Antoine…read morefrom Acoustic Design Systems came out today and expertly replaced our Lutron shade. They were professional, efficient, and incredibly thorough--explaining everything clearly and making sure it was perfect. If you need smart shade or acoustic work done, these guys are the real deal. Fast, friendly, and top-notch quality. Thank you Ryan, G and Antoine. Would definitely use them again and recommend them to anyone in the Henderson/Las Vegas area.

We needed to have our home audio system troubleshooted, as some of the rooms would not play music…read morethrough the ceiling speakers. First off, Derek, the Service Manager is very polite, responsive and thorough. Initially Derek ran some remote tests and tried to get the system up and running and was not successful. At that point, he set up an appointment to have a technician perform a service call. The technician assigned was Austin. Austin not only showed up at exactly the time he was supposed to, but immediately trouble shot the issue and was able to fix it. We could not be more pleased with both Derek and Austin, as both individuals do an exceptional job!

This purchase was for the latest SONY 85" TV along with the latest soundbar. The installers,…read moreCharlie & Valen did a great job installing a new telescoping mount, mounting the new TV with soundbar at the bottom. Charlie did a great job installing the soundbar software and calibrating it to our needs. He updated the latest SONY software and ensured it updated. We had also purchased a high end 4 camera CONTROL 4 security system that is integrated with the audiovisual system. The purchase included a one year Sony Warranty. The Premiere Audio Visual Integration also offers a 90 day free quick response for support. Their main office showroom features a full home theatre system.

After doing much research on Yelp and Google I decided to go with this company due to their…read moreimpressive customer service record, and what seemed to be like clear communication between this company and its customers. Through them I bought a 100 inch TV i with a new digital reciever to replace an old SD projector system in my theater room, and let me tell you.... I couldnt be happier with everything. Communication was quick, clear and friendly, Kim did an excellent job of helping me decide what equipment to purchase, and best advice on install. Day of scheduled install, Premiere Audio showed up on time, didnt mess around and did everything the right way, (NOT THE EASY WAY) and I thank them all for that effort. The TV was alligned and installed perfectly to my specs, and didnt have a problem. This wasnt a cheap transaction, but thats ok, Im always willing to pay to get the perfect results, and unfortuately for everyone, quality is expensive, and this company is nothing but quality... with employees, and equipment. I couldnt be more pleased. I plan on using this company early in 2025 for home security as well because they did such an amazing job with this. Thank you to everyone who was involved in my little project. I COULD NOT BE HAPPIER!!!

Great experience with Safe & Secure Alarm Systems! John V was professional, punctual, and very…read moreinformative throughout the entire process. He came to our home, assessed all vulnerable areas, and gave us great recommendations without being pushy. Within a week, the installation team had our home secured and the process was smooth from start to finish. Thank you John for giving our family peace of mind!

We switched our business to Safe and Secure from a competitor on the recommendation of a locksmith…read morewe used for our doors. The install went smoothly the install guys were professional and did a great job -they patiently showed us how to use our system in ways we didn't know we could with the old security company. The office and staff are very responsive and it's so affordable- We very much recommend this company to anyone