As a salesperson on the road I drive about 250 miles a day. I live in New Hampshire and while I was…read morein Webster Massachusetts my water pump belt broke and my car overheated. The bad news was I have AAA and my wife had used it four times in the last year getting locked out of her car so i was stuck that exceeded my towing ability, the good news I was close to an O'Reilly Auto parts. So I want to get this right, it was about 2 p.m. Jan 13th and the counter girl I think her name was skye that's what it says on the slip was the most exceptionally helpful customer service person that I have seen in ages. She had empathy for me being broken down a hundred miles from home she loaned me some tools from the back area with no hesitation and she sent one of the little white cars to pick up a new pulley at a different store to help me out of a jam. On main Street in Webster there is every brand of auto parts store within a mile of each other if you need anything check out O'Reilly's, other than my car breaking down it was refreshing that they take such good care of their customers. Paul

I went into O'Reilly's tonight 10-19-2022 a little after 6 pm to get a filter. I was waiting in…read moreline with one person at the counter in front of me. The guy behind the counter saw me standing there as he had to pass me to get behind the counter to finish helping the customer in front of me. Another customer walked in and noticed he knew the person in front of me and started talking with him. When the sales associate finished with the customer in front of me, he walked away to help the other associate real quick. Upon his return to the register, I took a step forward as I was the next customer in line, but the associate looked right at the guy that came in after me that was talking to the customer in front of me. And said " hey man! What can I do for you?" This associate completely ignored me! I could not believe that he did that. I walked out and decided to go one minute down the street to advanced auto. I'm so glad I did. I had the best service. So, I would not recommend going here, save the trouble and go straight to Advanced Auto in Webster!!!

I'm a girl, and I'll be the first to say that frankly I don't know much about cars…read more Fortunately for me, at Advance they seem to know a lot about cars. Whenever I need a part, or a little advice, or some Rain-X, or what have you... I stop by Advance. The guys inside are always very friendly and willing to help. They will even tell you what you have a check engine light on for, and clear your codes if you need it. Thanks, Advance. I'll continue to shop here for all my car stuff. :]

I can't tell you how happy I am with the fantastic customer service that I receive EVERY TIME at…read morethe Webster Advance Auto Parts! They are knowledgeable, super courteous and friendly. I recently had an issue regarding a refund that wasn't going through correctly. Britney spent the better part of 20 minutes with the proper department to get the problem resolved. I have had similar positive customer service experiences with every team-member that I've interacted with over the years. There are a lot of choices for auto parts stores. Do yourself a favor and try the Webster Advance Auto Parts location (508.671.0180). They will NOT disappoint! Matthew Dadah, LMT

definitely not impressed once you sign the paperwork dan won't even keep the appointment to pick…read morethe car up just set of keys he was already next commission

Happy to report the first class service from Long Subaru. We did not originally purchase our…read moreOutback here, but have been using the service department for several years. We have always been treated well, the work has been done right, and on schedule. When the time eventually comes to replace this car, I wouldn't hesitate to bring my business here for that as well.

I went there not long ago for an oil change and I dont know who did it but her car has been acting…read moreup lately and making noises and on the verge of stalling. We go and look at the oil and there was absolutely none in there. I have never had an issue before until the other day so I dont know what happened. There is no leak or anything.

Stay away!!!!! Was told one price one day which was agreed upon then charged a extra 600 the next…read moreday for the same part cost and labor, I complained and was given the original price we agreed upon, i now wonder if I really need the repair they said I did. I feel bad for how many customers they have probably screwed with this tactic, they claimed it was a mistake but that was not the case they clearly were trying to rip me off. They may be AAA certified but that means nothing to them it's just to help them lure in more people to rip off.

This is the second time I've taken my car to JK Auto. I can not speak highly enough of this…read morebusiness! They go out of their way to take care of everything. They have taken me right away and I could not be happier with their service! Do yourself a favor and go there if you need bodywork or any auto service needed.

I have been a customer of JK Auto for the last 10 years and I continue to be entirely impressed…read morewith their quality of work, efficiency, and customer service. Never once have I felt taken advantage of, and as a woman I can attest that too many shops will try and screw you over a dollar. The owners are fabulous people, and this shop does great work! Oil changes, trouble under the hood, body damage? - they will take care of you and at a fair price.

Drove 1 hour to hear that part is still on vehicle and they would not send a employee out to check…read morethe condition. Only said come back tomorrow. Lost a customer and will not recommend them to anyone looking for used parts.

From the owner: Recycled OE Auto Partsread more