I have been going here for years for basic maintenance, but after my last visit, I won't be going back ever again. I had four snow tires on rims swapped out with four summer tires, also on rims, and they also topped up the tire pressure. The next day, I noticed a warning light for low tire pressure, but didn't think much of it b/c the tire pressure monitors sometimes get fluky after a tire change. A couple of days later, I got a dashboard warning "TIRE NEEDS AIR NOW." When I went to fill the tire in question though, the valve was bent and half broken. So after the holiday weekend, I was able to limp back to the shop with the nearly flat tire, told the supervisor guy what happened and got the valve replaced. Unfortunately, I did not have the receipt for the original work when the valve got broken, so I went back the next day with the receipt. I was stunned when they refused to take responsibility for the cracked valve, although I explained to the guy in charge that they had been the last folks to touch the valve before I discovered that it was broken. He was dismissive, told me I should have brought it back sooner, claimed the tire couldn't possibly have held any air for a week, and insinuated that I had somehow broken the valve, essentially calling me a liar. I'm pissed. As I said, I had been taking my car there for years, BUT THIS IS NO WAY TO RUN AN HONEST BUSINESS. It cost me $124 because they refused to admit their screwup and sought to blame me instead. Anyone want to be next? read more

The staff was very accommodating in provide a quality service at a reasonable Price. I pulled up without an appointment. They took my car right in fixed it quickly, and I was back on the road read more

First 30 miles of a 700 mile road trip and the tps lights up. Roofing nail in the right rear tire. Anyone notice the increase in road debris in Massachusetts...hmmm...budget cuts? Anyway a major local tire center told us they couldn't fix the hole but directed us to Main Street Auto. Like a nascar pit crew the mechanic had the nail out and plug in....fingers crossed. You could not ask for more responsive service. Cash is king. Extra Tip for speed!! read more

Main Street Auto Repair - Exterior - Auto Repair Near Me - Sturbridge, Massachusetts

I have been going here for a couple years and it's always the same. Fast, professional service at a fair price. Thank you. read more

I can't thank Main Street Auto Repair enough for saving me late Friday afternoon. I was facing a water pump issue just as I was preparing to leave the next day for the Pan-Mass Challenge. They were able to fix my water pump in just two hours and returned my car to me in perfect condition. They were an absolute savior. Highly recommend their prompt and efficient service! read more

Stopped in due to brake issues. They began work immediately. Overall price lower than previously stated. Very pleasant to deal with. Would highly recommend! read more

I had a flat tire on Saturday night, late. Pulled in to Daou's to use the air pump and noticed Main Street Auto right there. They were able to see the car first thing Monday morning and quickly patched the tire. They also discovered the battery was dead so replaced that. The bill was also very reasonable. I could not be happier with how fast they worked to fix both problems - I think my total time there was under an hour. Total lifesavers!!! read more

Went in for a brake job on my Rogue. Never cost me more than $300 at my usual mechanic but he was on vacation. Cost me almost $500. Never going back. read more

Our car was towed to Main Street Auto in Sturbridge when it broke down on the Mass Pike. $250 later, we drove it out of the parking lot when it sputtered and broke down again. We could not get our money back, and asked if we could at least keep it there for a week or so free of charge while we figured out what to do with it. We were assured that it was no problem. On Wednesday 8/5 we called to say that it would be towed on Monday 8/10. We were told that was okay, but we would be charged for storage after Monday. When we went on Monday to meet the tow, we were told we had to pay $210 in storage to get the keys back. We are reasonable people and would be willing to pay something, but explained that we were told there would be no charge and besides, we already payed $250 for a car that wasn't actually fixed. $210 was excessive. No go. So almost $500 later, we still have a dead car. I would rate them zero stars if I could!!!! read more

Main Street Auto Repair - Our car being towed away after paying $250 to "fix". - Auto Repair Near Me - Sturbridge, Massachusetts

Great guy Mat fixed my car that was towed in on a flat bed. The mechanics found the part I needed in a hurry and put me back on my 200 mile Journey Back Home to NJ. I couldn't have done it without these guys or for that matter been on a road without these guys they truly help me out in a jam. read more

Manager of Auto repair uncooperative and rude. Have brought all the family vehicles there in past..asked for a simple invoice after the fact...and met with an attitude...we won't be back...very disappointed. read more

This review is for the auto repair service, not the attached gas station. The services are, regrettably, not as reasonably priced as the gas. I should have learned my lesson several months ago, when I got a quote for replacing brake pads that was a full $100 higher than the one Davis Auto Repair in Leicester gave me. I was recently lured back to Sturbridge Auto by their website, which advertises a $24.95 oil change special. Beware! They actually charge $34.95, not a terrible price but much higher than promised. They need to fix this on their website or honor the advertised price. Adding insult to injury, the oil change, which I was told would be 20 minutes, took over an hour--now I have to work late to make up the time. Fortunately, a fellow customer was kind enough to entertain me with a 30-minute lecture on how global warming does not exist because there is snow on the ground. The only reason I am giving 2 stars instead of 1 is because the guys are so damn nice. read more

I went in for a routine oil change and the man who serviced me was super nice. Didn't charge for the extra quart of gas my car needed and was honest about which oil blend I needed. My boyfriend went at the same time to get an inspection sticker and they fixed his car door free of charge. Highly recommend this place. read more

We're on a road trip and our tire was low. The tire wouldn't fill. We stopped in here and they gave us air and explained the reason why the regular gas station pump wasn't working. We were safe, reassured, and on the road in three minutes! read more

A great experience ! Car trouble can be very stressful, especially when you don't know where to bring it in fear of getting ripped off and having a million other repairs surface. My power fluid steering fluid was leaking and after procrastinating, I decided to finally yelp a mechanic in the area. I recently moved to the area a few months ago, so had no idea where to bring my car. Main Street auto came up and all of the reviews mentioned how nice they were and they were right! Will couldn't have been any nicer. Will called me before he did anything making sure I knew the price and exactly what they needed to do and they fixed it in one day. I'm so happy I have found a reliable mechanic. I would recommend this place to anyone. Thanks Will! read more

My muffler had a hole in it, and Luis was able to replace the tail pipe and the resonator that also was kaput. He also was able to resolve a problem with my tire-pressure sensor that my Audi dealer said would cost $1,000+, and it seems to work perfectly -- and at a much more reasonable cost. Apparently the resonator that had been delivered to them was the wrong one, and they were able to get the correct replacement delivered and installed still the same day. Impressive! read more

Their service has always been great for us and they have dropped me off and picked me up at my home when I've had service done. Prices are reasonable. read more

Just picked up my car and the price was less than the quote. I find Ray to be very patient. A few months ago I ended up with a flat but was able to drive into the shop. They kept the car for the day and ordered and put on 4 new tires at a reasonable price. I will be back when I need more repairs. Thank you! read more

I had the same part changed 3 times in a year by other shops. Went to this place, who was quick to diagnose the problem and change it properly. No more noise! Great mechanic who knows his stuff, highly recommended read more

This is the best place to take your vehicle. They treat you fairly and give you great advice to make the best choice. I trust these Gentlemen and have no hesitation recommending them to anyone. The best by far. read more

If I could give zero stars I would. On 3 different occasions I have gotten inspection stickers. The first time I got an inspection was on a brand new truck they said I had a bad ball joint the truck had under 30k mikes. The next two times my wife went to get an inspection the first time they told her she needed to get an oil change to get an inspection. Not a part of ma inspection. The next time they told her that she needs new windshield whippers I had replaced them a week prior. They will take advantage of anyone that is not car savvy. My dad did inspections at jacks gas up the road in the late 70s and has taught me a lot. DO NOT GIVE THESE IDIOTS MONEY. read more

! It was Sunday and I had to travel back home to New Jersey. After having issues with my tires, I had to stop before making the trip back. I didn't think I would have any luck AT ALL on a Sunday but thankfully I pulled into the right place. Will took the time to help me out when I desperately needed it. Great service and I haven't had any problems with my tires since! read more

We were on our way to Maine from Maryland. We noticed when we pulled over for gas off of 84 that our car was smoking a bit. I called some nearby auto repair places all of which were either out of business or wouldn't fit us in. Main Street auto repair answered the phone and told us to come over so they could take a look. Turns out we had a small oil leak. Ray was very helpful and kind to two travelers. Thanks ray! Ps and they had a clean bathroom. read more

This is a great place. I had a punctured tire and they were so helpful in telling me where I could get one, and what type I needed, even though they didn't have one to sell me in stock. Super professional and caring!!! read more

These people were incredibly rude could barely speak English and told me that after my credit card was charged told me that the charge wouldn't be going to my credit card and I was in allowed to get a receipt and the girl working behind the counter kept asking her boyfriend is the money right is the is the numbers right is the numbers right so you tell me read more

I have found the guys at Main Street to be excellent, fair, and reasonable. Time and again, I have been impressed with Ray who manages the garage, the customers, and all those cars running through it. I am a regular and most of my family members are too! read more

Fast, cheap, and they didn't try to up-sell me on a million other things like jiffy lube or valvoline. I'm a fan.

Rip offs Thieves! Never go here! They will charge you for a new part clean your old one and put it back in like its new....unbelievable !

Have taken my car there for inspections and quick fixes (headlight, etc.). Recently had brakes repaired there. Very friendly and knowledgeable mechanics. They stand behind their work. read more