I had a great experience with Hi-Tech Appliance Repair and highly recommend their services. Viktor visited our home twice--once to diagnose the issue with our SMEG (Model: FAB32UWHLN) and a second time to complete the repair after researching and ordering the specific control board we needed. While the initial diagnostic fee was a bit higher than some other companies, the value was clearly there. Viktor was truly invested in ensuring the appliance was actually fixed rather than just guessing at the problem. During the repair, he was incredibly thorough, rechecking all key components including the compressor and fan. He even took the time to show me exactly where the original control board had failed, which I really appreciated. Since Hi-Tech specializes in high-end appliances, they understand that repairing a quality machine is often much better than replacing it. If you want someone who is meticulous and knowledgeable about premium brands, Viktor is your guy. read more

Great professional service. They got here the next day and fixed everything quickly. Very reasonable prices too.

Viktor just finished repairing our high end LG Washing machine - drain pump and also "seeding" the interface unit, and it was absolutely stellar. Impeccable cleanliness, neat, orderly. Diagnosed the problem quickly, showed me the faulty (broken) old drain pump, he had new ones in his truck (at all times)! Complete the replacement repair quickly, tested and confirmed, and fixed the UI connector at the same time. If only every repair was this easy and successful and affordable! Viktor in particular is great. I have if any other appliances ever need attention, I have peace of mind now with Viktor and Hi-Tech appliance in my contacts. read more

Hi-Tech Appliance Repair - LG Washing Machine running perfectly, quietly, and properly after drain pump replacement. - Appliances & Repair Near Me - San Rafael, California

We had a leaky dishwasher and also wanted to have our 25 year old built fridge looked at because it's been acting up some. Viktor and the team responded super fast to my quote on Yelp. Viktor showed up on the early side of the 3-5pm window and shot me a call and text when he was about 20 minutes away. He is super friendly and knowledgeable, as soon as he saw it was KitchenAid he said he was 90% sure it was a common issue but not serious one that he sees often in KA units and sure enough it was! He gave me some great tips on how to maintain the dishwasher as well and also suggested a couple of dishwashers to consider in the future. He then took a look at our fridge and gave me a couple of pointers on maintaining it, but also shared because it's a built-in replacing it will be $10-$15 for a new unit and suggested a couple of refurbish services they can do for much less but also said it's not needed yet. Pricing was upfront and more than fair, highly recommend Hi-Tech and Viktor is great! read more

Viktor is not only a very skilled technician but friendly and efficient. The company responds to requests very promptly. Their quotes are reasonable, and Viktor's ability to diagnose and solve tricky issues is fantastic! I would definitely call Hi-Tech Appliance again, and ask for Viktor. read more

We've worked with Viktor a couple of times now for different washer issues and had a great experience both times. He arrived on time, quickly diagnosed the problem, and got everything resolved efficiently. He's knowledgeable, reliable, and easy to work with. Highly recommend! read more

Great experience with Viktor. He arrived on time, diagnosed the problem with our fridge in minutes, and completed with fix in less than an hour. read more

The technician was very knowledgable with Wolf stoves and showed me how to properly clean the burners.

On time, good service, fair value, completed as requested. 5 stars and would call them again

I could not have been more happy with the service and results I received from Viktor, who fixed my Thermidor Refrigerator's non-functioning ice machine. Viktor was knowledgeable, friendly, informative, and experienced, and clearly demonstrated his ability to repair complicated machines. I would recommend Hi-Tech Appliance Repair to anyone whose appliances are on the fritz. read more

Our old Viking fridge was not holding temp. Viktor showed up on time, diagnosed the problem quickly, and (when the parts came in) repaired the fridge without incident. Quick & efficient. Appreciate how easy it was to work with Hi-Tech and would recommend them to others in the future. read more

Terrific service, and overall good experience. The price was reasonable, quick, with a very courteous gentleman doing the work.

Our 19 year old fridge was dying and we called Hi-Tech. Alex came out the same day and said the fan needed to be replaced. He ordered the part and came back a couple days later but upon installation discovered the compressor was bad. We ended up having to buy a new fridge but we were so impressed with Alex, his knowledge of appliances and also his professionalism. We definitely recommend Hi-Tech and would call them again. read more

I called about my Bosch dishwasher which leaked soap suds. Viktor arrived the next day. He was professional, friendly, very knowledgeable, a real asset to the company. He arrived timely, even early. He was able to quickly figure out the issue. He provided me with an explanation of the situation, and educated me on how to avoid similar future issues. I was extremely impressed with the service and fair pricing. I highly recommend this company. read more

Highly recommend Hi-Tech. It was easy to get a quick appointment. Oleg arrived on time and had a super-honest opinion about my dying washer (more cost-effective to get a new one than pay to fix current problem on my elderly machine) and wouldn't even keep the full tip I tried to give him for his time. Great service and felt very trustworthy. read more

Viktor has come out to our house several times to repair appliances. He is polite, knowledgeable, honest and provides his services at a very fair price. Highly recommend Hi-Tech Appliance, and Viktor in particular! read more

Always professional, excellent repairs. Couldn't recommend Hi-Tech more! Honest advice when it's time to throw in towel and buy a new appliance. read more

Excellent service. Fixed the burner on the Viking stove quickly and professionally and at a good price.

Oleg repaired my microwave in Novato quickly for a fair price. He also gave me advice re: my microwave. So happy to give him the business (family business) instead of throwing my microwave into a landfill. Win, win! Thank you, Kate read more

Viktor was quick and fast, even drove to the store to get the missing parts for our dishwasher. Solid work!

Very professional, accomodating with my schedule and very good in keeping me updated with the process.

Had trouble with my dryer, and they were able to get a technician out within 48 hours. The tech called to let me know he would be arriving a few minutes early. Very friendly, got the work done in one visit, and only charged the diagnostic fee. read more

Truly exceptional service. Our fridge began intermittently failing and it was not easy to figure out what was wrong with it. Viktor and the office crew are incredibly professional. They are clear about scheduling times, call to remind, and show up exactly on schedule. It was a big job to replace all the main parts of our fridge. They were thorough, careful, and a delight to work with. Viktor even had a Santa hat which our daughter loved. Their price was very fair as well. I 100% recommended Hi-Tech Appliance Repair. They are awesome! read more

Oleg came by to see if he could fix my 10 year old GE washing machine. I told him the spin cycle wasn't working unless I reset the machine each time I used it. The spin cycle wasn't as strong either. Oleg lifted the machine and got underneath. He saw transmission fluid leaking immediately. He advised me not to spend the large amount of money it would cost to fix and gave some recommendations for a new machine. Thanks, Oleg! read more

We have a Thermador Professional 6-burner oven. The oven portion stopped working. Viktor identified the problem. The oven is 20 years old and the part needing to be changed is no longer made, but they tracked one down, somewhere. They were able to move the oven forward, which is very heavy, and do the work. Communication is timely and clear. They're on time and show up when they say they will with a heads up before arriving. They also fixed a Viking fridge for us a couple years ago, that nobody else could fix. They know their stuff! Very professional too. 5 Stars. read more

Just wanted to share a wonderful experience with an appliance repair person who came to work on my problem child Thermador Range. Viktor with Hi-Tech appliance. Sharp as a tack right to the problem. super respectful. They are throughout the Bay Area and worthwhile being on your list read more

Excellent. Viktor stopped by same day I called, replaced a valve in a 15 year old bosch dishwasher. No gimmicks, no scheduling 2 weeks out. Stellar experience. read more

Perfect service - very impressed. Communication in arranging the service was great - Viktor was fully briefed and prepared and was able to complete the job to a very high standard. A fair price for great service. Will definitely use them again for any appliance repair / service and would highly recommend. read more

Oleg was timely, courteous, knowledgeable and fast. Fixed our leaking fridge and cleaned out dishwasher hose for very reasonable cost. Will use again in future. read more

Scheduling was easy and polite. I was sent a confirmation text and email the day before the appointment. The technicians - Oleg and Sam were on time, courteous, tidy, and knowledgeable. Thankfully they had the needed part and fixed my washer promptly. I'd say the appointment from diagnostics to repair was under 30 minutes. I highly recommend Hi-Tech Appliance Repair. read more

Our Miele dishwasher had an intake/drain issue and stopped working. We tried unsuccessfully to fix it ourselves, so we called Hi-Tech. Viktor was great. He arrived on-time, was very polite and friendly, quickly diagnosed and fixed the problem, and clearly explained the repair and cost. Thanks, Viktor and Hi-Tech! We're glad to have our dishwasher working again! read more

Outstanding communication, fair value, prompt service, excellent all around. We definitely recommend and use again.

These guys were awesome! Very responsive, terrific communication, on time, very knowledgeable, and clear about the options available to me. They were totally professional, pleasant to deal with, and their rates were completely fair. Should the need arise, I will use them again. Highly recommended. read more

My LG washer/dryer combo had been leaking. They sent a young man named Viktor. He was polite and professional and he knew what he was doing. After running diagnostics on the machine, he determined there was nothing technically wrong and that the drain on the gasket was clogged, causing water to come out through the door. Anyone who has Viktor as their repair technician is going to be in good hands. read more

I can't recommend Hi-Tech Appliance Repair enough! They were prompt at scheduling, identifying the problem, and doing the actual Repair. Oleg knew what was wrong with our oven within minutes of arriving. They also were reasonably priced and kept to their bid even though the repair took quite more time than expected. He also looked at a little thing bothering me about our refrigerator and understood what was happening there. Again, use these guys for your appliance repairs! read more

Viktor was great-- arrived on time, diagnosed the problem-- had the part even though the dryer was ancient-- very friendly & professional. Highly recommended. read more

My gas oven suddenly failed and and a call to Hi-Tech made it easy to schedule a technician. Viktor arrived on time and was able to get the oven going with a part he had with him. In addition, he rehabbed my stove burners that were lighting poorly and had the spark parts for that with him as well! Viktor was very knowledgable and efficient. The price was reasonable, too. Altogether a pleasant experience. read more

They were available quickly, respectful and honest. Also reasonable pricing. My washing machine flooded half of our first floor. Unfortunately the washer was cooked as it was very old and the repair would be more expensive than what would be worth it. I appreciate the honesty so much and also they didn't try to upsell me on a new appliance as some companies do! I'll definitely reach back out next time I have an appliance nightmare, thanks guys!!! read more

One burner on stove not lighting easily for years. Finally decided to get it repaired. Viktor determined the burner had a manufacturing defect, it was not clogged. He looked up part number so i could order from amazon. Nice guy, very efficient, punctual, reasonable price. I would definitely call Hi-Tech again. read more

I cannot rate Hi-Tech highly enough. They responded within 24 hours to my initial phone call. (Unfortunately I could not respond as quickly, having just had an emergency surgery.) When I returned their call, they were able to schedule a repair visit within just a few days! Finally, the repairman, Viktor, was able to repair the problem with our Samsung stove/oven very, very quickly. And it was a pleasure to speak with him. Highly recommended! I would phone them first if the need arose again! read more