We had a leaky dishwasher and also wanted to have our 25 year old built fridge looked at because…read moreit's been acting up some. Viktor and the team responded super fast to my quote on Yelp. Viktor showed up on the early side of the 3-5pm window and shot me a call and text when he was about 20 minutes away. He is super friendly and knowledgeable, as soon as he saw it was KitchenAid he said he was 90% sure it was a common issue but not serious one that he sees often in KA units and sure enough it was! He gave me some great tips on how to maintain the dishwasher as well and also suggested a couple of dishwashers to consider in the future. He then took a look at our fridge and gave me a couple of pointers on maintaining it, but also shared because it's a built-in replacing it will be $10-$15 for a new unit and suggested a couple of refurbish services they can do for much less but also said it's not needed yet. Pricing was upfront and more than fair, highly recommend Hi-Tech and Viktor is great!

Viktor just finished repairing our high end LG Washing machine - drain pump and also "seeding" the…read moreinterface unit, and it was absolutely stellar. Impeccable cleanliness, neat, orderly. Diagnosed the problem quickly, showed me the faulty (broken) old drain pump, he had new ones in his truck (at all times)! Complete the replacement repair quickly, tested and confirmed, and fixed the UI connector at the same time. If only every repair was this easy and successful and affordable! Viktor in particular is great. I have if any other appliances ever need attention, I have peace of mind now with Viktor and Hi-Tech appliance in my contacts.

I called multiple local appliance repair companies and Kelly's was the most accommodating. The…read moreperson that answered the phone to schedule was very pleasant and efficient. Shane who came out was on time and resolved our problem quickly. I will definitely use them again! I love supporting a small local company! Good job Kelly's!

Two months ago would have rated a 5. Used several times with great satisfaction. Most recently…read morethough big disappointment. New Bosch dryer reinstalled incorrectly although not known at time. (Ventless heat pump dryer) problems with water leaking. Kelly's came back again and couldn't find anything wrong. I paid for both service calls. Ultimately Bosch came out; discovered hoses were installed incorrectly; they corrected. I spoke to Kelly technician and requested they reimburse me for 1 of the service calls. No response. Too bad I thought they were great. Time to move on.

You'll learn a few things in this review:…read more #1 - Never use the "self cleaning" feature on your oven. #2 - If you already did, and the excessive heat has blown out some small part hidden behind your oven, don't just assume you need a whole new oven. Everything is disposable these days but it's not yet time to replace your oven. #3 - Call Mikhail, owner of MC Appliance Repair. He can diagnose and fix your oven (and probably any other large appliance that isn't operating as it should). I have a double oven so one non-working oven wasn't a deal-breaker but I missed broiling salmon while roasting brussels sprouts. I priced double ovens and learned not only are they expensive, but there's so many different sizes that replacing what I've got likely also requires some costly carpentry work. It was easy to book an appointment with Mikhail. He arrived on time and readily diagnosed the problem. He stated a repair cost and said he could return as soon as he had the part (which was ordered that day). A couple days later he was back and my oven - both halves - are now working. And, he seconded the notion that one should never use the "self-cleaning" feature of an oven. MC Appliance Repair was neither cheap nor expensive but rather, far less than the cost of replacing my entire double oven. The cost of the visit is rolled into the overall estimate so, unless you fail to move forward with a repair, you're not being charged any additional amount. MC Appliance Repair operates in my neighborhood. The owner is smart, knowledgeable, timely, and gets things back to working as intended. Just knowing about Mikhail leave me feeling like my appliances - all of them - have a much longer shelf life than I'd otherwise assumed.

Great communication. Efficient when working on our refrigerator. Very knowledgeable and…read moreprofessional. Will use again.

The technician preformed his task in a most professional manner and his care was beyond my…read moreexpectations. He was very polite and expeditious in his undertaking. Thanks

Wonderful and prompt service. I ended up replacing my wall heater thermostat. My old one would not…read moreclick on. My new one is digital. So happy. I have used Ross HVAC to replace heating elements in my Wolf oven. Very friendly and knowledgeable staff. I recommend this company. Lou Ann S.

In my opinion, Good service, but overcharged on 2nd repair for labor…read more The part was reasonable & the technician was very experienced & pleasant.

Great service! Jay was responsive, knew exactly what was needed, and made sure we had our fridge…read morepart before the weekend. Definitely recommend!

Vladimir is a great resource for the community, honest, timely service and all reasonably priced…read more I highly recommend his services .

Vladimir came out to look at our dryer that was having a problem. It is a unique installation that…read morerequires access through a crawl space. Vladimir did not want to work on the machine because he didn't want to use the crawl space due to his bad back. That is fine, totally understand. The problem though is that he pulled the machine out enough to apparently disconnect the vent which we didn't realize until the next dryer load we ran. When I called back to have Vladimir reconnect the vent that he disconnected, he refused and simply said 'this is not my problem'. This was a highly unprofessional response. I recommend you search elsewhere with the many reputable repair companies in the area.

10/10 experience with Mansur @ Tomans. Our GE Monogram dishwasher is only a year old and covered…read moreunder warranty. After taking forever to get on the GE repair schedule, the repairman came, took the entire dishwasher out (scratching the cabinetry around it), installed a new part, said it was running, and left... An hour later I started a load and water came gushing out all over the floor. Couldn't get back on the GE schedule for another 3 days and found Tomans in desperation. Mansur arrived first thing the next morning, easily discovered that the GE "expert" installed the part backwards. He fixed it (turns out, you don't need to pull the entire dishwasher out to replace the part...thanks again, GE), tested it, and also gave us guidance on some other pipes that weren't installed correctly by our contractor. Efficient, calm, and knowledgable. Wouldn't waste my time with anyone else again - straight to Mansur!

Called up for a refrigerator repair, got an appointment the next day with a 2 hour window, he sent…read moreme ETA and was on time. Mansur was very organised, well equipped, got to the problem quickly and fixed it, happy to have found him and will use him again in the future. Thanks again

I had an immediate response back. Juan came out the same day and had the parts to fix it! Dryer…read moreis back up and running!

I needed to have my stacked washer/dryer unstacked and moved…read more Juan arrived on time and ready to do the work. Everything was taken care of in a remarkably short time, Juan tested the machines after they were reinstalled, and cleaned up afterwards. I think the price was fair for the work; more so because I could not have done it on my own. I'm impressed by Juan's professionalism. He got right to work and stayed focused until everything was completed. Highly recommended. I was also reminded that Juan had done work for me about nine years ago at a condo I manage. The quality of his work was excellent then and remains excellent today.

March 26, 2025. The tempered glass on the interior of our oven fractured after running the oven's…read morehigh heat cleaning cycle. We called Mikhail, sent him the model number and he was able to order and receive the new part in 2 days and then came over and installed it. He works thoughtfully and thoroughly. He has a great deal of experience and knows exactly what he is doing. This could have been a real mess with lots of broken glass, but he worked carefully and there were no issues. He vacuumed the area just to be sure there were no little pieces of shrapnel left behind. We've had Mikhail repair a washer and a dryer in the past and his performance has always been fast and clean. We will continue to call Mikhail whenever an appliance needs repair.

Unprofessional and in a rush…read more On 11/11/25, my landlord provided me with the contact information for Absolute Appliance Repair. On 11/14/25, I called the business and spoke with technician Mikhail Roytman. I explained that the baking function of my oven was not working. He said he could repair it and scheduled a visit for the next day between 9-10 AM. On 11/15/25, he arrived on time. I greeted him and offered a mask and shoe covers, which he declined, stating he couldn't work with a mask due to breathing issues. I allowed him to proceed. He inspected the oven for a few minutes using a wire tester and stated that he identified the issue. He said he had the replacement part in his vehicle and quoted a total repair cost of $345. I told him my landlord would cover the full repair cost. He then asked, "How much do you have right now?" I told him I could provide $75 immediately. At this point, he stated: * The service call was $115, then * The service call would be $75 + tax ($95) The stated amount changed multiple times. I repeated that I only had $75. He wrote a handwritten receipt for that amount. When I asked how he preferred to be paid, he said, "Anything." After confirming Venmo, he displayed his QR code, and I sent $75. I asked when the repair would be completed, and he said he needed to retrieve the part. As he left, he added that he would finish the job "when you have the rest." After he left, I called to clarify the next steps. He said the $75 "barely covered the service fee" and that he would return when the remaining amount was available. I explained that the service fee had not been stated beforehand and that my landlord was prepared to pay in full; I only wanted a clear explanation of charges. During this call, he yelled "Cancel payment!" repeatedly and hung up. I immediately requested the return of the $75 through Venmo, Zelle, Cash App, and Apple Pay. Shortly after my partner posted a review summarizing the incident, he texted me from a different number, saying he would refund the $75 if the review was removed. He later left a voicemail stating that the Yelp review was inaccurate and reaffirming that the $75 was a service-call charge. At no point did he wait for me to contact my landlord for payment, despite being told they would cover the full repair cost. The repair was not completed, and he did not return the $75 after telling me to cancel the payment. This review documents the full timeline of events and the communication between both parties.