Really pleased with this mechanic. Gary was super helpful and understanding about my situation with my fiat... and everyone else who works there is very kind and friendly. It was really awesome to find a mechanic who services my vehicle and I will definitely be coming back for future services . Thank you ! read more

I suspected that my car AC had a leak so I came here to get it repaired. I dropped my car off at 8am and they ordered me a complimentary uber home. I had to call at 1pm to get an update and then my car wasn't ready til 4pm and I had to find my own ride. They did an overall car inspection while they had my car and included a few notes for me. They were nice and did a good job explaining the work. It cost me $550 for the AC recharge and repair which was more money than I was hoping it would cost. read more

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As a woman, it can sometimes feel intimidating dropping off your car for service. I've been bringing my car here for over a year now, and I can confidently say this team is trustworthy and professional. Gary is always so kind and helpful, and the quality of their work is excellent. I'll definitely continue coming here--thank you all for the great service! read more

I recently had an issue with a broken visor hinge on my Jeep Wrangler. I contacted Jim and he quickly and professionally assessed the issue and ordered the parts. Once the parts arrived a time that worked best for me was scheduled to bring my Jeep in and the issue was fixed right the first time at a great price while I waited. There are lots of places to get your car fixed but Hi Tech is levels above the rest. Started 3 generations ago in 1948 this family run business has been a Top Shop for over 2 decades running. They do right by people, know cars, and believe in community. This needs to be your new shop! read more

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I would not bring my car there I would not have anybody bring that car there I was a girl by myself and they took a total advantage of that I put my 2007 Jaguar there because it was overheating they said it was the motor the head gaskets garbage $2,000 for a motor I almost paid for it until I said no I can't do this I took it and got to the second opinion it was a simple hose for $150 they're kind of they take advantage of women totally DO NOTBRING YOUR CAR HERE read more

They perform good work here, but on two occasions they have quoted us a price when we bring it in and then tell us the actual bill for the service is going to be several hundred dollars more than the original quote. After our last service, I was charged double the amount is typically charged for an a/c recharge. They said the price was so high because they needed to get a new machine to complete the recharge on my vehicle. I would be wary of this place in the future. read more

It's been several years since I have commented on Hi Tech. Suffice it to say, their service is unbeatable. If you want to keep your vehicle maintained and running forever, this is the place. If you want someone that will fight with the insurance or warranty company, they will do that also. On the rare occasion I had a follow up issue, they made it right. Honest: they will tell me that I don't need to fix something right now, but to keep an eye on it. read more

I recently found Hi-Tech Car Care and I had them work on 2 of my cars. The service manager, Gary, is friendly and very professional. It is so nice to be able to use a locally owned and operated auto shop and the owners are extremely helpful. They did a great job on servicing both of my vehicles! read more

Jim, Karen, Gary and the crew yet again did an excellent job. For my 2018 4Runner, Hi-Tech is the go-to for all repairs and maintenance. Jim (the owner) is a 5th generation Phoenician. His reputation for quality work and trustworthiness started almost 100 years ago. He has simply carried on the legacy of his family name and deserves all the accolades of being named one of Phoenix's top businesses; as well as just being a great human. You'll see him on the news as a "trusted car guy" and authority. He also teams up with local authorities to make sure car seats are installed properly to protect your little ones. If you want to protect your little ones (or older ones) with a safe and reliable mode of transportation, Hi-Tech is the place to make that happen. read more

AVOID HI-TECH AT ALL COSTS! Hi-Tech was in possession of my vehicle for nearly 3 weeks for what should have been a straight-forward repair, but instead turned it into an absolute nightmare. They continuously lied to me about the status of my vehicle-- each day it was a different story: they broke something, the wrong part was sent, they need to order a specialized tool, etc.; all the while I am paying exorbitant amounts in rental car fees and my vehicle was not any closer to being drivable. They ended up driving my vehicle (with an improperly placed timing chain/engine light on, risking complete engine failure) to my manufacturer's service center and subsequently abandoning it there because they could not properly diagnose why the engine was rattling (even though even a quick google search will prove it's an issue with the timing belt, which they did not tighten enough due not having the proper tool do so). I was then forced to pay substantially more for the job due to all the "repairs" made by Hi-Tech having to be completely redone and parts replaced (which they submitted a warranty refund request for?). Meanwhile, Gary and Jim had the audacity to harass and scold me, as well as the service department at my dealership for providing me updates on MY vehicle. Not once have I received an apology or even an ounce of remorse for the absolute waste of time, resources, and sanity this business caused me. They have zero business working on luxury vehicles (or perhaps any) because they do not back the knowledge or expertise to do so. It would have saved me a lot of time/money if they would have been honest from the beginning that this kind of repair is out of their scope of practice. Perhaps fine for an oil change-- but anything more than that they simply cannot handle. read more

I didn't actually get service done here yet, but I definitely will in the future if needed. I had a horrible past experience with Fiat Tempe, with an intermittent issue that was supposed to be fixed when my car was still under warranty but was not fixed. Anyways fast forward, I looked on Yelp for good rated shops and found this place. I called and explained my issue, the guy (so sorry I forgot his name) was super helpful and informative, he looked into the issue and even called me back. He told me to swing by so they could take a quick look at it and we'd go from there. I came by, all the guys in the front office were helpful, read the code on my car, and told me what I needed to do. So far my car has been fine. So if the problem returns I'll likely be coming to them, they were helpful and seem honest. read more

PROS: * Very clean bathroom for customers * Employees seemed clean cut and extremely neat and organized (like "OCD organized") CONS: * Parts & Labor way overpriced * Suspect them of dishonesty CONCLUSION: Neat, clean & organized doesn't NECESSARILY also mean honest... BACKSTORY: We are selling our 21 year old well-maintained and very lightly used Mustang with under 100K miles. Although having been repainted the factory color twice, the Arizona sun had taken its toll on the paint job because it was starting to peel on the hood and roof. We had bought a brand new Subaru Ascent that was more useful for our planned trips after retirement, and so rather than repaint the Mustang AGAIN, we are selling it. Some longtime customers of Hi-Tech Car Care (a dad & daughter) were very interested in buying it. I'm not sure of their main connection with "Jim" at Hi-Tech Care Care, but maybe they are members of the same church? She ran the CarFax and then wanted to meet. Her dad looked it over for 45 minutes and grilled my husband about every detail. He Test Drove it and then, without asking or any warning, GUNNED it HARD on a surface street while my husband was in the passenger seat. I hope he didn't do any damage. I was back at the park, keeping his daughter cool in the A/C of our new Subaru (103° at the time). Despite many emails back and forth with the daughter about setting up a viewing and test drive at a nearby park, she NEVER asked whether we would allow them to get an Inspection done UNTIL we were at the park... I said fine. She offered to pay the $100 for "HER mechanic," (i.e., Hi-Tech Car Care). We made the appt, and I mentioned to the shop that I was aware that there was some relationship between their shop and the dad/daughter, and that I hoped I could TRUST their shop to give a FAIR assessment. I also mentioned that any supposed work that the car might need should not be commenced, because we would have it done either by my husband (who is an excellent genius backyard mechanic and has been dutifully maintaining the car for 20 years), or that we would take it to our OWN shop for any work that would require a professional. I explained that the car had very low miles, I was the Original Owner, had only lightly driven it to run local errands for 20 years, and that there shouldn't be anything major wrong with it because my husband has taken excellent care of it. I even asked if there was a window in the waiting room where customers could see the Inspection being done. His tone quickly went sour, but he made the appointment. (From reading other reviews here, I knew they also keep video of all work that is done in the garage, ALTHOUGH it didn't sound like they have always been willing to SHARE it with customers, and at least 1 reviewer here claimed they monkeyed with the video they eventually shared with HIM.) We arrived on time and went shopping/lunch nearby in the new Subaru (trying to trust them). When we returned to a side parking spot at the shop, we saw that they had moved the Mustang out of the garage and we waited in our Subaru for them to call us. After about 10 minutes, I called THEM and they said it was ready... The Inspection Report was extremely overblown and falsely negative. One particular critique was about a leak at the transmission pan. For a goof, I asked what that would cost to replace (parts & labor). It took about 5 minutes to print out an estimate of about $562. This informed my husband of "everything he needed to know about them." (Later, when we got home he said he could replace it himself for $20 (if he kept the new tranny fluid that was already in there)). To give them even more "rope" to show their true colors, I asked the shop about what it would cost to fix ALL the gigs on the Report, and he said about $4K (which is exactly our asking price for the Mustang -- I wonder if that's just a coincidence because we never told him our selling price, although the dad/daughter surely did). It seems he wanted to PUNISH us for my questioning the shop's honesty at the outset by trying to ensure the dad/daughter would buy another car they were considering instead, which in ITSELF is also dishonest. IOW being dishonest bc your honesty was questioned. Once we got home, I went over ALL the "problems" on the Report with my husband and they were mostly similarly wildly overstated, EXCEPT about the paint job, which everyone already knew about. You can PROBABLY trust this shop IF you have some pre-existing personal or business relationship with them. But I'm not so sure about anyone ELSE. UPDATE: A few days later we sold the Mustang to an enthusiastic buyer for cash. The husband and wife also treated us to lunch. They drove all the way down from Prescott. They didn't even want to test drive it. They drove it home to Prescott. read more

Very friendly, quick, informative and good communication. Was referred to them by Precision Imports.

As someone who doesn't know that much about cars, I can trust High-Tech Car Care to take care of all of my vehicle needs with honesty and fair pricing. Plus this place has been in the family for three generations!! They even went above and beyond to give me a ride while they worked on my car. I would recommend this place to everyone! read more

Hi-Tech Car Care - Lobby - Auto Repair Near Me - Phoenix, Arizona

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I own a rare 2004 Chrysler Crossfire. The Chrysler Crossfire was the result of a merger between Chrysler and Mercedes in 2003. The Crossfire engine, transmission, chassis, and power train were created by Mercedes. The body and electrical system were created by Chrysler. The Crossfire had a very limited production ending in 2008. The diagnostic tools and expertise required to work on Crossfires are rare and difficult to find. Fortunately. I was referred to Hi-Tech. Jim and Justin of Hi-Tech were professional and knowledgable about all matters related to Crossfires. They explained what needed to be done, quoted a fair price, and completed the work on time and under budget. I will continue to rely on Hi-Tech for the maintenance and repairs to my Crossfire. read more

Hi-Tech Car Care - 2004 Chrysler Crossfire - Auto Repair Near Me - Phoenix, Arizona

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This place was so great to me! Brandon fit me in same day and had everything replaced and taken care of by the end of my shift at work! They just gained a loyal customer! read more

I've been a regular customer of Hi Tech Car Care for 11 years now. I drive the same car I had on my first visit there and I run it hard. I appreciate the attention and honesty I receive every time I take my car in. They do outstanding work, track warranties on parts and make sure you I pay for unnecessary repairs. This latest visit I had the pleasure of dealing with Gary. Gary was extremely professional in person and on the phone and didn't waste any time. I'll be coming here again. I recommend Hi Tech Car Care to my friends, family and clients on a regular basis. read more

I needed an oil change, 4 wheel alignment, 90K Maintenance Inspection... The customer service was incredible, the service to my car was excellent! & the price was very fair & reasonable! This will be my new go to! read more

They always make the experience of automotive repair as comfortable as possible. They get to know your needs and driving habits and give recommendations based upon what you truly need. While others seem to make up items and only interested in their bottom line, they always work as though they put the customer first. And who doesn't like a mechanic that has a strong warranty and puts in the good stuff that lasts instead of the cheap thing and only giving 90 day warranty. Personally, I will take Jim and Hi-Tech Car Care any day. Thanks guys! You are always there for me. read more

I highly recommend this company. They are very professional and have great prices. I chose them because they are certified repair dealer for my car. They got me in and out quickly. Had to order a part. The whole process went smoothly and the guys are great. I felt pricing was also fair. read more

As a young adult, I find it difficult to find trustworthy car care or even find recommendations. So I want to leave my feedback here for others like me. My mom took her Volvo convertible here for maintenance and received excellent service. The quote was half the cost of other places, customer service was timely and friendly, car care excellent and the final cost was less then estimated. They have won over a lifetime customer! read more

Found this business by way of Yelp and they lived up to their strong reviews. Highly professional, competent and a clean customer area. They did what they said they'd do in a timely manner. We had a pre purchase inspection which was thorough and almost half of what competing groups were quoting. I'll be back for service as needed and prefer this group to overpriced dealers. read more

This car repair shop is awesome! When I came in to get my oil changed, they looked at a lot of things in my car and let me know what my car status was. They were very polite and friendly, and they even gave my car a bath! I took it in for a scheduled service, and they checked my fluids and everything! You have got to check them out. read more

I have a RV with a "Check Engine " that two other repair shops were unable to fix, plus it would not start. I was about to give up when l came across Hi-Tech Car Care on 2924 East Thomas Road, Phoenix.They fixed both problems at a reasonable cost. I am " back on the road again" Thanks to the team at Hi-Tech Car. read more

Our son is due here very soon (like I could have him today if mother nature wanted..I'm 37 seeks), and I needed to get our new car seat installed ASAP. I called and spoke with Jim at Hi-Tech yesterday and had a 3pm appointment all set up on the same day. Jim was AWESOME in teaching me how to install a car seat, in multiple locations within a vehicle. Very informative. The only thing it cost me for the install lesson - 40 minutes of my time! I'm confident that our baby boy will be fully secure in his car seat, and that makes me a happy mommy (to be)! read more

Great business! Super helpful, honest, and always do a great job without being pushy or coercing you into more work. Super great team there.

For any Tesla owner DO NOT take your car into this establishment for service. I was drawn to the site as they advertise as a working on Tesla's. I went in for a simple wheel alignment they clearly were not knowledgeable on the car. Went to say i needed over 3k in parts to adjustment camber when it really only calls for rear camber adjustment and those parts are less then 400 dollars and its only for the rear NOT all for tires as I was told. A few things that should have raised red flags 1.) While there pictures of my car was taken while on the lift w/o any approval 2.) . This is taken directly from their website "The engine oil and oil filter must be changed at least once a year in your Tesla. We at Hi-Tech Car Care recommend changing your engine oil and oil filter every 3000 miles. This will keep your Tesla Car running at its best? Tesla's DO NOT HAVE AN ENGINE OR OIL FILTER!!! I cannot speak for how they work on other cars, but they should not advertise as working on tesla's and make video's about tesla's as if they are experts. Do not get ripped off. Better play it safe and schedule an appt w/ Tesla or go and find a list of certified Tesla service shops read more

Excellent customer service and communication. Honest too! Thank you will definitely be back! Also excellent towing service!

I'm giving this 2 stars since I had a planned appointment 2 weeks in advance just to diagnose (and hopefully fix) the ignition which was turning over intermittently. They informed me they contract this out and so it's important I keep my appt since they're scheduling with the contractor for the day I'm supposed to bring in my vehicle. My BF brought my vehicle in on the scheduled date (Friday) and they told him they won't even be able to look at it until Tuesday and that it will probably take 3 weeks to fix. Seriously? Even if they had to replace it after ordering the part it should only take a few hours. The fact that they said it wouldn't even get looked at for 4 days when I scheduled 2 weeks in advance is ridiculous! My BF popped the hood and saw the anti-theft wire connection was dirty and he cleaned it out and got it to start but called someone that was going to replace it and the ignition on a house call. It was going to be my first time coming to this place but I'll never call them again. read more

Really enjoyed working with Gary and his team. Had a shifter error light in my Jeep Cherokee that they were able to diagnose and fix quickly. Price was much cheaper than the dealership, and Hi-Tech was a lot easier to deal with too! Very clean office, sanitized and professional. I'd highly recommend to anyone in the neighborhood, or looking for a reliable and honest mechanic - it's worth the drive. read more

The guys at Hi- Tech Car Care do a great job and are extremely professional! When it comes to car repair I sometimes feel at a loss. I'm not sure who to trust or what I really need to have done. The team and Hi-Tech is honest and will tell you what you really need to have done and what you can save for later. Their prices are reasonable and I highly recommend them! read more

Had a very bad alignment for my 350z hi-tach did the job feel my car better even told me what's needed best place plus my car was kinda low they did it will go again for sure thank you hi tech car care read more

Just got my car back after a year of daunting repair work. I'm not over exaggerating when I say it's been over 5-7 visits to different shops... 1st time talking with him and dropping car off at the shop. Every ghost issue that was haunting this car has been taken care of will be doing a lot more work on this car so this will be the shop to help me get this car up to great condition for resell in the future. Thanks for the great business guys, I love the transparency and integrity which is very rare with a lot of Phoenix mechanics... thanks again. read more

I have been here twice in the past month, and both times they were great. The first time my car was making a really weird noise on starting but it would go away when the car was warmed up and I had no clue what it was. A few friends suggested some fixes, but eventually I had tried them and the noise was getting worse. I had no clue how to describe the noise, so I said something weird, and they were very understand and able to get my car in quickly. When I played a recording of the noise Justin immediately went, "Oh, I know what that is." I was called later that day with a quote. Even though they don't offer loaner cars, they had an employee drive me to my rental car agency. When I went to go and pick my car up, the rental car agency was a bit late dropping me off, but Justin stayed late so he could explain everything and show me pictures of what had been wrong. They even saved me the parts in case I needed them for my warranty since another shop had replaced the timing belt kit just under two years before and it was still under the nation wide warranty. Hi-Tech's warranty is better than the previous one, too. After I got my car back, they contacted me to get my transmission fluid flushed, and they were able to schedule an appointment for me and had it done that day. But the thing that really stands out is that I have anxiety. Mildly stressful or annoying situations for most people like needing a car repair and not having a ride to the rental car agency can become really stressful for me and Justin was so understanding and calm, even when I was attempting to describe the issue and making absolutely no sense. read more

The Hi-Tech team is professional to the bone: courteous, knowledgeable, and not ones to recommend unnecessary services. Their prices seem fair. They are my go-to for all major services on my Tacoma, as they are especially great with Toyotas. read more

They took care of me at my appointed time. They charged me $99 for an alignment and the previous shop had quoted me $139. They had it finished Inside of the one and a 1/2 hour time frame that they estimated. They gave me information on before And after condition of my vehicle With visuals. They were very courteous and professional throughout and I'll definitely return. read more

An honest hard working shop. I've been coming here for years. Recently, Justin helped me out with a cross threaded axle shaft on my 2016 Jeep Wangler Rubicon. I was in a jam and he went above and beyond. Good people doing great work! Thanks Hi-Tech! read more

Hi-Tech Car Care - Front axle seals. - Auto Repair Near Me - Phoenix, Arizona

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By far the best shop in the valley. My husband and I have brought every vehicle we've owned in at some point or another since we found them about 4 years ago. They operate with honesty and integrity, and their pricing is very fair. They're generous with their time and expertise. As long as we live in the Valley we'll be taking our car to Hi-Tech, and we're always recommending it to friends and family! read more

Thank you for servicing my Acura you guys do a great job and save me a lot of money and a quick honest convenient only thing I wish is you had a shuttle service or something read more

After searching for a car care company to work on my 1997 BMW for repairs, Hi-Tech was first result in the search. The website and outstanding reviews hooked me. My experience at Hi-Tech was exceptional from the moment I was pleasantly greeted by Alexis, frequent status updates by Justin and keys handed to me by the owner himself Jim. I wouldn't recommend any other car care company other than Hi-Tech Car Care! BEST VALUE IN TOWN! BEST SERVICE IN TOWN! read more

Hi-Tech Car Care - Busy day at Hi-Tech Car Care - Auto Repair Near Me - Phoenix, Arizona