Had a flat, used my pancake compressor aired the tire up to 30 psi and after a couple miles drop to 15 psi. Put my spare tire doughnut on and went home. Found metal in the tread . Went into Hibdon the next morning, manager asked if my tire dad been slashed? Obviously, I said no! He took me into the bay with the manager showed me a slash in the sidewall of my tire. I could put my finger in to the hole. Unbelievable, this occurred in their shop, they slashed my tire to cause me to replace it. It cost me $475 to replace the tire to get out of the shop. I will not be returning ever. The manager has great customer service but evidently is clueless of the actions of his employees. read more

Way too expensive. Compare to brakes plus. Over $400 at hibden, compared to under $200 at brakes plus.

Had my brakes done here. No issues and brakes no longer making noise. I'd recommend them.

I had Joseph help me with my services. He was very helpful and communicated well throughout the whole process and made sure we were up to date with everything happening. After a bad experience with service at a dealership, he made sure the service was top notch. He made sure everything was tightened down and double checked before we got it back and was very informative with all the info picking it up. Would recommend him to anyone with concerns with their vehicle! read more

Had an oil change done and they put my drain plug on so tight it stripped the threads causing a permanent leak. Customer service wasn't great to begin with but this caused me to start doing my oil changes on my own. read more

The store is a very clean repair facility! The customer service and the guy out in the shop work really hard to take care of everybody's car in their needs read more

Please, for the sake of your own sanity and time DO NOT EVEN THINK ABOUT TAKING YOUR VEHICLE to this place! The primary complaint is horrible communication skills. We wasted an entire morning & afternoon dropping off the car, waiting, getting the phone call that is was almost ready then arriving to pick it up only to sit and wait another 2 hours! Ridiculous. Their lack of properly working equipment was the culprit but that was not at all communicated until we went and asked what was taking so long. When it came time to actually pay, there were no apologies at all. What we did get however, was questioned over a promised rebate. And, the "man in charge" was the one doing all of the griping. We will not be visiting this location again, ever. read more

I called ahead and asked if they looked at tires that were leaking air because I couldn't find out where it was coming from. The lady I spoke with was very professional and knowledgeable. I went in and they checked and sure enough there was a nail! They patched it for free and everyone I spoke to there was very nice and understanding:) Another thing I'm going to add is the level of professionalism this store has. Jozeph was dealing with a very unruly customer who was rude and disrespectful and cut another customer off while speaking with Jozeph and Jozeph handled him with nothing but kindness even though the customer was still being disrespectful. (If it was me, I would've told that customer to F off). read more

Took our car in to repair a tire.. drove in fine, left vibrating & shaking. They told us it was the car not the repaired tire. Went back again, they said it was cupping on the tires. Went to a different Hibdons for them to say it was the car not the tires. Today we replaced the tire and the auto shop we went to couldn't figure out why it was rattling.. until they took it apart. This is a "noise reduction" that no longer exists and damaged the interior of the tire, and the wheel housing. This is what happens when you try to save a few bucks on the tire. Don't. Just stay away. read more

Hibdon Tires Plus - This was inside the tire. - Tires Near Me - Edmond, Oklahoma

See all

The guys were jerks and it took 4 hours to finish a rotation and balance. They said "oh it'll be a bit" not committing to any timeline. Four hours later and they were still not done. I looked out in the garage and nobody was doing anything several different times. Do not, absolutely do not use this hibdon. read more

DO NOT GO THERE! I don't think they are honest at all. We agreed on something then the manager made me sign on something different stealing from me 60$ I wish I will know who the high supervisor is to tell on him. He wanted me to fix things that are working very well in the car. Charging thousands of dollars for an old 2009 Volkswagen van. I wish i read the review before. The manager is a scammer. DO NOT GO THERE!!! read more

This use to be an honest location but now all the management and employees have changed and just another rip off repair shop. Took my truck for an alignment and they wanted to charge my over $3000. Took it to my own mechanic and had a $225 bill. Hibdon did put on 3 tires and sway bar link. So Hibdon/Firestone/Bridgestone you just lost another customer after 12 years loyalty. Wish the Hibdon family still owned it. read more

I have come here to 3000 S. Broadway twice for car trouble while on a road trip to Oklahoma. To me, they seem to be honest, polite, considerate, fair, and trying NOT to sell you anything you don't need. Their technicians may be a little wet behind the ears, but that goes along with being young and earnest. They seem to take longer to do things than my regular car shop back home. They may be a little pricey, but they probably have steep overhead from their central location in a pricey town. Last week they managed to fix my minor engine malfunction on short notice in just a few hours so I could feel safe starting my drive back home. On a previous trip they fixed a flat tire for me for no charge. I think that shows the kind of people they are. read more

Great service The Hibdon team at 3000 S Broadway is the best out of all the stores I have ever been to. And been use Hibdon for over Sixteen years or more. Kevin Brown operates a team of guys. You should have all store mangers follow Kevin Brown Lead ship read more

I want to be completely honest and I'm hoping I can also call Hibdon's and speak to a manager. We went in to get the tires realigned. And they said they couldn't because the tie rods and struts needed to be replaced. It was going to cost $2,000. So of course we take it to two other auto shops and there is NOTHING WRONG WITH IT. The car just needed to be realigned, which Hibdon's said they could not and would not do. They were scamming us BIG TIME. I'm so glad we got a second opinion. Hibdon's Tires are SCAMMERS and they always will be. $120 fix instead of a $2,000 fix. I want to talk to a manager. I would never tell anyone to go there if they have issues with their car. Disgusting. read more

Disappointing experience all around. It felt like they tried to gouge me for hundreds is extra dollars at each step in the process... 1. For the original quote, the cheapest set of tires they even quoted was a set of Firestone's for $700 installed. I had to know enough to tell them to go back to the computer and look up some decent-rated Korean tires for under $500 2. Called me shortly after I dropped the car off to tell me I needed new rear shocks for $450 - I declined (will get a second opinion and price from my normal mechanic) 3. After tires were installed tried to push a $180 lifetime alignment package when I ALREADY owned one Also, they "close" at 6 but my car wasn't ready until 6:45; after leaving the car with them all day, 9 hours, I had to sit and wait for read more

I came in to get my tired plugged around 8:40am. I was told they had to finish up 1 service and I was next in line. I asked them about how long it would take and they said an hour. A hour and 40min later I asked what was going on because my vehicle had not been pulled in yet and people who got there after me were being cycled through. They then inform me they had some complications with some other vehicles and now that other appointments were showing up that it was now gonna be another hour and a half at least. I understand stuff happens but you should inform people on arrival that they're gonna be passed up if appointments come in. I didn't have a problem scheduling an appointment if you would've let me know the situation. read more

They had my car for two weeks and stayed in touch every other day letting me know the status of my vehicle. There were snowstorms coming left and right and some miscommunication at times, but they did their best. read more

Very rude and condescending. Although the parking lot was empty, the had no time to fix a flat. First they told us they could probably get us in in the afternoon, 5 minutes later they told us to come back tomorrow. We went to the Hibdon's on Danforth instead and were treated professionally. My sister also informed me this location is very disrespectful of women... read more

DO NOT TAKE YOUR CAR HERE. They don't care about you or your car. they just want money. i went in, asking them to fix whatever had my check engine light on. $900 later & the light is STILL ON. very livid with this place. read more

Super disappointed with the work that was done on my car. I got my brakes done back in January and I noticed about 4 weeks later my brakes were making a loud grating noise plus squeaking. I took it back and the mechanic said he did not hear anything. Here it is 3 months later and my brakes are still squeaking and grating. The squeaking is really bad when I reverse. The grating is annoying. I won't be returning. read more

The rudest employees I've ever dealt with. Made an appointment and after an hr of waiting they still didn't get me in. Told them I had an appointment to go to and the service writer was rude as hell about it and couldn't have cared less. Wouldn't even look at me when I was trying to talk to him. White stocky guy with a huge attitude has no business dealing with the public. Hibdon used to be my go to tire store, never again. The worst of attitude from this guy. read more

So looking on Apple Maps these reviews on here almost made me not come here a week or so ago - but I needed air in my tires and every gas station around has an inop air pump. Eddie is the guy I worked with - very personable and welcoming. All the guys here I interacted with were nice and professional. I told them I thought I had a nail in my tire and they happily told me that they could patch it right then for free - but alas my tire had been plugged shotty by the dealership (or previous owner) I bought it from I suppose - and I needed a new tire. They even brought me back so I could see the inside of the tire as proof which was nice Bc I'm weary of car related services pulling the wool over ignorant car owners. They got me in and out during my lunch hour. They even bring out a plastic seat cover and paper mat for your car before they drive it into the bay. They've got a deal rn 100 bucks off 500 on tires Pro tip keep your old tires ( if they've still got good tread ) and sell them to a used tire shop . read more

They are SO SLOW!! Called ahead to ask if they were busy and if I could get in and out with a simple tire patch and they told me they weren't busy and could get me in ASAP . The tire was already off the car and I've been here for and hour and a half. A tire patch takes 5-10 minutes tops. They aren't busy at all. Don't waste your time. read more

Very unprofessional. They should considered hiring professional "employees" who can actually admit when they have made a mistake and find ways to improve their mistakes, instead of hiring arrogant and incompetent employees who want to justify themselves. Went in for an alignment only to find out the next day from my mechanic that no work was done at all. They failed to even include all the necessary documentations showing the type of work that was done to my vehicle. Long story short, I now understand why there are more negative reviews than positive reviews. Very disappointed. read more

I took my car in on December 1st to check on my front right tire. I noticed a slow leak. They checked the tire and said they fixed the leak. On the morning of the 3rd I attempted to go to work and my tire was FLAT. I then had to buy a portable air compressor to get my car to a neighboring Hibdon. I told them of my issue and they took my car in. They said there was a hole in my tire and when they dunked it in water it started to bubble immediately. This oversight cost me a day of work and major inconvenience. I will never go back here again . I understand this is a free service but I had planned to drive to Lawton on that day on a tire that was not fixed. This could have been much worse. Use caution when trusting them with your car and with your safety read more

They said my car needed lower control arms, and they could not align the car. We continued to drive the car for about a year, without issue. When it came time for new tires, we replaced the lower control arms at a competitor's shop, bought new tires, and then headed over to Hibdon for an alignment (the competitor's shop did not do alignments). Guess what? Hibdon said my car needed lower control arms -- despite the fact that we just changed them that very same day! Always the skeptic, and not 100% sure the competitor's shop actually did change out the lower control arms, I took the car to a DIFFERENT competitor's shop for an inspection (specifically calling out the lower control arms). That competitor's shop said THERE IS NOTHING WRONG WITH THE CAR! I took it back to Hibdon -- again, they said my car needed lower control arms, and they could not align the car. I have been a loyal Hibdon customer for 30 years -- they used to be a reliable, reputable store... Yet, in the last 5 years, they have become far less reputable -- and in business, your reputation is EVERYTHING! BEWARE! read more

I've been a long time customer with Hibdon tires. I like a company that keeps track of my warranties. I don't like that they will not rotate your tires as directed and won't use a plug to fix your tire. I would not purchase a tire without the road hazard warranty because usually when I have a flat it's to close to sidewall for a patch. I then have to plug the tire myself. The rotation service typically goes like. Sorry we can't rotate your tires because their to worn in front. I end up rotating them myself. I will continue to purchase tires from this store. I would also recommend this store as a good place to buy tires. read more

Do not go to the Tires Plus location in Edmond, OK at 3000 S. Broadway. Took a vehicle in for a alignment and they totally messed up the vehicle. Had to return to them the next day to fix the alignment. This second trip we thought was successful until later that evening when we heard a pop then the vehicle pull hard to the left. So now we are on try three to get this vechicle aligned. The third time will not be with Hibdon Tires Plus. read more

I took my 2010 Mazda 3 to this location to have my rear axle brake pads looked at and get an oil change. The next day I start hearing a rattling noise coming from the back of my car. I took it back to this location to have Hibdon check out the noise. They called me after a few hours and told me that my rear shocks needed to be changed and it would cost me $388. I took my car to a local car shop in Edmond for a second opinion and the man and I looked at my car together for the rattling noise. 10 minutes later we found my old brake pad sitting on the base of my rear shock coil. A Hibdon employee had left it there after changing my brake pads a few days earlier. We removed it and the rattling noise immediately stopped. The local car shop employee also told me my shocks did not need to be replaced and that the brake pads that Hibdon changed could have lasted me several more months. I wish Hibdon had the integrity to refrain from performing a service if they thought for even a minute that I might not have needed it. I never received a call from them about this. Only a call saying my car was done. I am angry because I took my car back to Hibdon to search for the source of the rattling noise and a Hibdon employee looked me in the eye, told me he checked out my shocks personally, and thought they needed to be replaced. My local carman and I found the real problem in 10 minutes. I find it hard to believe that this Hibdon employee somehow missed a brake pad sitting on top of the base of my rear shock coil. If he was looking at my shocks, he would have seen the shock coils directly below the shocks and would have seen the brake pad sitting there. I will not be returning to this location or this company. read more

Relaxing atmosphere while you wait. Sadly waiting is exactly what you will do here! This is the ONLY place I have ever been to that has 1 (or two if you are lucky) low profile tires for purchase. We needed new tires and came here because it is where my bf wanted to come and they had to "order them" from the warehouse and that would take 1.5 hours to have that done, so we waited. Actually we came back after we got a call about 1hr 45min later. Then it took a good 20min to be helped and we got to watch a guy who had no clue how to move the seat or start the car finally give up after 10min and walk back to ask a co-worker to take over (it was comical really), finally we got our car serviced and was out of there after spending a total of nearly 3.5hrs in and around this place. I don't understand why they don't just stock 4 tires at a time, at a minimum. It would make the customer happy, but I am not certain why they don't. Regardless this was a pure pain in the butt. read more

Honest service and good price! I've read a lot of negative reviews and heard them from friends. One guy says he's gone there 20 years with no problem, next guy says they forgot to put oil in his car! I guess the best advice I can give is to go in with your facts straight, and buy their tires. Don't let them do any other mechanical stuff like oil, brakes - etc. These guys were the only non-dealer who knew how to align my 2010 Subaru, and did a great job with a great price. I got 4 Bridgestone tires with road hazard and an alignment for just over $600 - a realistic price for the tires I wanted. the front desk guys were very friendly as well, but honestly if you go to an auto repair facility wanting to be treated nicely you're in the wrong place. These guys work on cars, and if they're honest I'm good with that. Call them up, get your prices up front and let them do their job. No body can throw tires on a car right in less than an hour. They're as good as any other tire store in Edmond. I went to the one at Danforth and Kelly if that helps. read more

Traveling from Topeka to Dallas. Had and emergency and needed a tire replaced. They honored Firestone's roadside warranty. They replaced it and we were in and out in 30 minutes. They were very friendly. read more

Jessica and Kelly seriously made my terrible day so much better! Volkswagen is where I always take my car and after the 10th call with no answer I gave up on them! Hibdon was just down the street so I came here and the worked with me and got me the best deal and seriously made my crap day so much better! Thank you guys so much I'll be back for sure for my tire needs!! read more

I've been a longtime customer at this location. Recently, my husband took my car in for checkup & got 3 new tires as the other tire had been replaced within the year. When I got the car back it was out of alignment. I called to bring it in to have that corrected & the Mgr Dwane, grilled me: why did you only get 3 tires, which ones & proceeded to tell me they didn't do an alignment even though they wrote that they did. I brought it back in and it was pulling even more than than when I got it back the first time. I am appalled at the customer service & the service received. I WILL NEVER GO HERE AGAIN...WORST experience. Corporate referred us to Danforth location and bc they did it for FREE my husband received the same attitude from whoever helped him there. Congratulations, you just lost a customer & I will be letting anyone & everyone know that inquires. WOMEN BEWARE...the mgr talked down to me because he assumed I had no idea what I was talking about. BIG MISTAKE. read more

I never write reviews I feel its a waste of time . Yet I decided to write this for the potential customers thinking about taking their car here ( DO NOT DO THIS ) THIS PLACE IS A BAIT AND SWITCH ACCOUNT !!!!!!!!!!!!!!!!!!!!!!!!!!! I had an appointment for 10:00 am. This place was not busy and other than standing around chatting they finally took my car back at 10:45 Am. This was an online appointment and a confirmed price. At 10.58 am I was informed that they needed to get another tire . Apparently two tires was not within their grasp after telling me they had 2 TIRES !!! They wanted to know if I would like 1 tire REALLY ! After telling me they would call me when the tire arrived Nope couldn't even grasp that either I CALLED them back !!!!!!!!!!!!!!!!!! I Reentered this fun house and after another hour 3:45 PM my car project was complete That's 10:00am to 3:45pm Then the confirmed price went from 388.00 to 587.25. The manager DEWIAN a piller of integrity . Told me that price was an estimate !!!!!! And after I showed him that it was a confirmed price from HIBDON HE---- Now mustering up ALL his managerial and customer service skills INFORMED ME ........ I could pay this price or he would take my tires off and take my business else where !!!!!!!!! AHH that true customer service experience Well I believe there is a legal term for that and ..... it is called extortion and since I am a lawyer I can confirm that as a LEGAL FACT The outcome to this story is ..... I will be pursing this in front of the Edmond BBB and Small business claims court and Edmond city council Certified letters have been sent to the District office and Corporate headquarters and HR I would not allow this place to fill my washer fluid !!!!!!!!!!!!!!!!!!!!!!!!! Because they would put it in the brake fluid compartment and then try to charge my with a BRAKE AGLINMENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I've always had to wait no less than an hour and a half for my oil change no matter what time or day I go and was told I can't make an appointment. When I called today to get a quote on an oil change I was given it and as I was asking a second question about my sensor, I was cut short, told to have a good day and hung up on. Apparently they're too busy, so save your time and go to the one down the street. read more

I took my car in because my brakes were squeaking. Got charged $110 and THEYRE STILL SQUEAKING but they WERE NOT before the problem occurred. They DIDNT fix anything obviously or they wouldn't be squeaking. They had my car for TWO HOURS and DID NOT call with ANY kind of update. I had to call myself MORE THAN ONCE to find out ANYTHING. If I could give less than one star I would. This place SUCKS. WOULD NOT recommend. read more

I will never take my car to Hidbons again. They have told my family 3 times that we needed to have a tire replaced due to a nail puncture. We have declined 3 times and other tire stores will fix it at no charge. Poor service when you need it the most. read more

Love this place and the road hazzard warranty. They do good work but they are slow as molasses. While waiting here I was kinda surprised to hear them working over some customers who don't know better for services. $55-75 for a headlight replacement when they are already spending $500 with you, cmon guys. You are better than this. read more