I needed a light for my pickup and the Manager William was excellent. He sold me the right lights…read moreand put them in for me with no problems. He was polite and professional. O'Reilly on Coffee Road is now my auto parts store for now on and they are lucky to have William as an employee!

Lupe got me the part I needed and was friendly ! Would definitely go back to this location again.read more

My rating: 3/5 StarsThis situation started out as a clear 1-star experience, but I am moving it up…read moreto a 3-star rating solely because the issue did get resolved. I ended up having to call 22 times just to get through. To make matters worse, when the guy finally answered the phone, he sounded completely annoyed to be helping me.While the actual issue was eventually fixed, the customer service was extremely frustrating. I really wish I could have given them a 5-star review, but because of the poor communication and the hassle it took to get a resolution, a 3-star rating is the absolute highest I can go.

Time management and customer service really need improvement. There were only two people in line,…read moreyet I waited about 20 minutes without being helped. The employee kept walking in and out and never asked if we needed anything. I eventually left and took my business elsewhere. I've been coming here for a long time, but the quality of service has gone downhill. The staff are often rude when you ask questions or request assistance. Management or corporate should definitely look into this.

Bad auto pars not recommended I bought a carburetor didn't work they do not replace or reufand…read more bad customer service

Barts is always my first call when needing any parts for my vehicles. Fast and Honest service. If…read morethey do not have the part in stock they go out of the way to get it in as fast as possible.

Love the guys at the shop really know what they are doing, knowledgeable, and cool. I plan on…read morebringing all my cars here for battery needs and my friends and family as well.

Fair prices and knowledgeable folks. They always have batteries in stock for my quads and dirt…read morebikes and they seem to be pretty good quality and are standing the test of time.

Got a scam I brought something and it didn't fit and they didn't let me return it don't recommend…read moregood thing its closing

Great service, couldn't find a specific lug nut part in auto zone or OReiles in Arvin or Lamont,…read moreSantiago didn't find it in the computer ether but he knew that they did have the piece even if the computers say they don't have it. He had astonishing knowledge on what I needed. Definitely going back.

I had a great experience today at Napa, the employee was very patient and helped me find everything…read moreI needed to get my car on the road safely again ! I really appreciate the employee for ensuring i was satisfied with all the items I purchased. I received great quality products at a great price !

I went online to look for a part ...I tried 3 other companies beside NAPA...not only did they have…read morethe part, it was cheaper than the other stores. So, what did I do? I ordered the price. When I arrived at the store, I walked up to the counter, I gave them my name, they pulled the part and I payed for it. Fast and easy. Within 5 minutes (if that) after walking in, I was out. A very satisfied customer. This NAPA store is a mom and pos store that caters to everyone including the crowd who shops from home. Customer service - great, customer satisfaction - great.

Great job, they had me in an out quickly…read more The staff was very professional, clean waiting area. Highly recommend, not my first time there.

Too expensive and want to nickel and dime you for repaid and diagnostics. Over $127 for a 4qt…read more synthetic oil change. Then add in a $200+ diagnostic fee that IS NOT applied to any repairs they perform. Unknown if there would have been more diagnostics that might have been needed as they might have charged you more

Great company and friendly staff. I found the parts that I was looking for and be very pleased to…read morebe able to order

Higgins has always been good to me anytime I needed anything, most recently I needed some parts for…read morea Ford Fusion and they got right on it! I also had a 16 F150 they got the parts for after I got in an accident. Very responsive, reasonable and easy to deal with.