I went in for a 30,000 mile service for my F-150…read more Good: I was able to book online though I never did get a confirmation via email or phone call. When I arrived, the service manager was good at talking with me and understanding what I needed. He arranged for a shuttle back to my house and I only had to wait about 15 minutes. When I picked up the truck the service manager was able to take my payment without me having to stand in line at a cashier. They removed all their paper floor mats and tags when they gave me the truck. Improve: I am always surprised that they do not do a better job on their out briefings. They just take my money, and send me on my way. I would expect that they would review the work order and the result of their inspections, as well as go over when my next service will occur. They also did not have my tire air pressure set identically though this was on their checklist, but the service manager fixed that when I brought it to his attention.

I used to work here for 17 years I was going to buy a car cash but they wouldn't sell to me so I…read morewent to the competition

This place has *excellent* customer service. They are honest and will explain everything in a way…read morethat makes sense to the average person. They fixed my car when it had a manufacturing error in the engine. I had my car towed to several dealerships and local shops before deciding where to get it serviced and I'm so glad I chose Midwest. They did a great job explaining the problem and why it was happening, and they fixed it for a fair price. The repair is under warranty too which is always reassuring.

The love the people that work there and the service. Dan has helped me a lot. I certainly recommend…read morethis place.

Went here for a routine inspection. they said it would take 30 minutes or so. after a 90 minute…read morewait, they said "welllll there's a couple things we need to get taken care of before you can get passed" and slid me over an $1800 quote. the actual reason for failing the inspection is completely vague "excessive play" with no accompanying measurements. it appears strongly to me as a grift as I took it to a second mechanic who promptly passed the inspection the very next day. I got an inspection done, titling and tags installed on the car in less time than waiting for what clearly appears to be a grift here. I wouldn't even take my cars here now for air in the tires.

I needed a nail removed from my tire and have it patched. The call was made late in the afternoon…read more The got the job done quick. Well done. Thanks for working me in.

I bought a used car and took it to this mechanic to get it checked out, they did a great job and…read morehad excellent customer service! Definitely would recommend!

It's INCREDIBLY unfortunate that this location has changed management…read more I was going to type a lot more but then thought... what's the point? Let's just say that we miss Marcus. He was fair with pricing and GREAT at customer service. Does anyone know if good, fair priced auto repair shop?

Rob's Auto is the best shop in town, hands down. I've taken my vehicle in to them a few times and…read morethey never disappoint. Always correctly diagnose & fix the issue(s). Always communicate clearly. Always fair and honest. Your vehicle will be in good hands here. Top notch mechanics. THANK YOU Rob's Auto.

Called in over a week in advance and was told to try and come in on the following Wednesday. Never…read moregot a call or confirmation from them on when to bring in my vehicle. On the day of, I called at 9:15 AM to make sure I still had an appointment. I was told that when I didn't show up by 9AM they gave my scheduled spot away to someone else... no attempt was made to assist me in finding a new spot that day or week, only the next available spot 10+ days out.

Fantastic service. Reasonable price. A different garage suggested that it would cost about $1,000…read moreto fix my Honda sliding van door - that did not slide well. But, New Concept fixed it for only $54. I was surprised. Door now works great. I will go back here! Strongly recommended.

I came in for a quote on a rear main seal and valve adjustment for my Acura MDX. While I expected…read morethese to be labor-intensive jobs, I was disappointed by how I was treated during the visit. The interaction felt dismissive and insulting, especially for a first-time customer simply asking for an estimate. If the shop was not interested in taking on the work, I would have appreciated them saying so directly rather than speaking down to me. Professionalism and respect matter just as much as technical skill. Unfortunately, that was lacking here.

When looking for reputable repair shop, it's all about the reviews. Love that this is a family…read moreowned business. The quality and care is like I am family. The oil change coupon mailer is the best deal for $ 49.95 for oil filter and 5 quarts of Full Synthetic Oil. The technicians here are not high school kids like some quick lube places. They are experienced and trained (ASE Certified). They can pretty much fix any mechanical issue. It is easy to call or book an appointment online, typically they will get you in same day or the next. Happy to have found Keeton Auto Repair !!! They worked on my Toyota Highlander and Toyota 4Runner and saved me hundreds.

First time customer. Brought the car in due to a noise coming from the front end, they charged $70…read morefor a diagnostic, said it was the brakes, replaced the front pads and rotors for almost $1000, and the noise is still there. Only authorized the brake replacement because the estimate said in writing that this was the source of the noise. So they're either dishonest or incompetent, and possibly both. I deeply regret bringing my car here.

THE BEST IN TOWN and likely the best automotive shop I've ever had, I don't say that lightly…read more Completely transparent with no desire to "up sell" you on products of services. This company truly just wants you to be safe and happy with your vehicle. They do incredibly reliable work and back their services. Joe and Zach are two of the nicest people on the planet and treat you like long time friends every time we come to see them. Fantastic shop, fantastic people. I couldn't recommend Quest enough. If you have ANY car related questions, give them a call!

Every time I have an issue with my car, they go above and beyond. The owner Joe, his son Zack, and…read moretheir mechanics are professional, helpful and fair in their prices. The services are top quality. I will never go anywhere else.