We are so pleased with our experience here! We had our truck at another local mechanics that was…read moregiving us the run around. We called these guys and they said they could get us right in! We had our truck towed there and it was fixed in one day! Great communication and great customer service! Highly recommend!

First time using these folks and we plan on using them in the future. Tamara was super nice and…read morehelpful. Trying to keep the 16 year-old Volvo running is a challenge but they did a great job on the repairs.

Open app Your location…read more Goodyear Auto Service 7620 Wornall Rd, Kansas City, MO 64114 Tire shop Rob Tremble 124 points 28 minutes ago Do not take your car here.I wouldn't have them work on a tricycle. I do business with Goodyear because I expect a certain degree of competence and integrity. I can buy tires anywhere (even a Walmart). So I go to the Wornall location to BUY A SET OF TIRES. I am quoted a multi tire price. Amd promised an alignment if I need it. First problem when I pick it up it's 37 degrees out of alignment and they want me to take it like that, saying they can't align it. So I have to wait an additional three days for the manager to fix that. Then after I get home I notice the spare is NOT even the same size as the tires they put on. I don't like that and call to get my spare tire matching what they just put on. He says he'll do it for the same tire price as the $800 of tires I just bought a few days ago. A multi tire purchase. But when I get in there he's up charging and charging me to mount the tire. NOT WHAT WE AGREED TO. And he claims free mounting is only for multi tire purchases. I just bought $800 worth of tires in this same location a couple days ago. Not to mention he said he would do it for the same price. These guys are incompetent and they DO NOT honor their agreements or responsibilities to customers. They have seen my last dollar! Purchase here at your own risk. SHAME ON YOU GUYS. How short sided. I own 7 vehicles. And buy a lot of tires. BUYER BEWARE!

Had a great experience with this location! The manager that helped me, Michael Kramer, was very…read morehelpful in giving me details about my car and was a very straight up guy! Highly recommend!

I normally take my car to the dealership for service but took a chance on jiffy lube and i am so…read morepleased! Super friendly, and i was in and out pretty quick. Just a routine oil change and some fluids topped off but I'd definitely come back. :-) the guy who helped me out was informative and helpful with all of my questions, and i will be returning for my next services!

Just had my oil changed here for the first time and it was great! Brad and Megan were very…read moreaccommodating and were upfront about them being a little slow because someone had called in. I thought the process was stress free and in my experience fast! I actually live closer to another jiffy lube but I'll probably come back to this one.

If I could give 0 stars I would. I recently took my 2015 BMW 328i to this Valvoline location, and I…read morestrongly advise others to go elsewhere--especially if you drive a European vehicle. I waited nearly 2 hours to get into a service bay. Once I finally pulled in, I was not informed by the worker named Micah that they didn't have the proper oil for my car. Instead, someone (Caitlynn) left to go pick it up while I continued waiting--without explanation. I only found out 30 minutes later when they returned. If I had been told upfront, I would've gone somewhere else. That alone tells me they don't have the equipment or experience to properly service BMWs and were just trying to make a sale. Worse, my receipt claimed a full checklist of services was performed--checking tire pressure, fluid levels, air filters, windshield wipers, lights, etc. None of those were actually done (ex. The reciept claims my tires were aired to 32, I ran my tire pressure monitor to find one was at 34, one at 39, one at 31 and one at 32). I watched the entire time from inside my vehicle, and none of those tasks were performed. That's dishonest and misleading. Then, as I drove away, I heard a clicking noise under my car. I returned immediately, and the manager Kris had me wait in line again. Eventually, I was told by Kris my skid plate was damaged and couldn't be reattached because they didn't have the hardware. Before my visit, the skid plate was secure and silent. After their service, it was detached and left in their shop because it wouldn't fit in my trunk. Now I have to return a third time just to get it reattached--and that's assuming they even get the correct parts. Update: When I came back the next day, Kris the manager who claimed he would be there to make it right was in fact NOT there and they still did NOT have the proper hardware to reattach my skid plate that they broke, resulting in me leaving the third time with my skid plate in my back seat. No one took responsibility for the damage. No apology. No offer of a discount or refund. Just delays, deflection, and a subpar experience. If this location can't stock the right oil, can't provide basic service checks, and damages parts without accepting responsibility, they have no business working on BMWs--or any car, frankly. - They didn't stock the correct oil or inform me. - They claimed to do safety checks that were never done. - They broke my skid plate and couldn't fix it. - They failed to communicate at every step. I was had to return three times just to correct what should've been a routine oil change. I do not recommend this location. Also avoid the three employees KRIS, MICAH, and CAITLYNN at all costs. I'll also be filing a formal complaint with Valvoline corporate.

This team has improved greatly, Lacey, DeAnthony and Joshua or Jonathan (I can't remember) were all…read morefantastic, very detailed and quick. I highly recommend this crew!

My car battery died in sub-zero weather. I was ready to go to an auto parts store and do it myself…read morein the freezing weather, but Firestone had my battery in stock. They got me right in, and by the time I finished lunch at the Taj Mahal less than 200 feet from the Firestone garage, my car was ready to go with a good battery with a good warranty for a good price. It doesn't get any better than this.

Never take your car to this location or as far as I'm concerned any Firestone. I took my car in and…read morehad the brakes replaced on July 6th approximately 6 1/2 hours later I was told the car was ready to go. I drove the car home without incident parked it in front of my house the next morning my left front tire was completely flat . My family and I were going on vacation that day so I decided to pack my my wife's car for the family vacation. When we got back I inspected the tire and noticed that the wheel/rim was broken. I was able to take the car back to Firestone that SI do not know much about cars so I thought the issue was taken care of. That Sunday tire was flat AAA and spoke with a number of mechanics and they told me that it was not safe for me to drive in that car, especially since I

I've felt so compelled to write 2 reviews in my entire life. This is number 3. I've been here…read morebefore and it's a little more expensive than your typical auto shop, but it's a local business and I like to support them when I can. I recently took my car to get its oil changed because I don't have time to do it right now, and it's the middle of winter so I thought this would be more convenient. Long story short, I go to pick up my car for just an oil change and they tell me it's gonna cost $108. I'm in disbelief. The oil and filter is $40 tops. I'm like, "why in the world is it so expensive??" They tell me they put additional antifreeze and windshield wiper fluid in my car. My car is brand new. It didn't need additional fluids, nor did I ask for them. I said, "so you guys just surprise customers with additional services and charge them more?" They say that's part of their service. That's insane. They upcharged me for things I didn't want, didn't need, without my permission. THEN the guy tells me "it turns out I didn't charge you for any oil last time..." Are you kidding me?? That's not my problem! Can you imagine? "I didn't do my job last time, so I figured I'd screw you over this time around." Absolutely insane. I love Brookside. I go out of my way to support local businesses. But this local business is one that I hope goes out of business.

Brookside 66 You could start with a 50% refund! Doubtful so…read morehere are the facts. I requested new plugs and wires, an oil change and to check the breaks. Brookside 66 charged me over $1,300. They wanted to do diagnostics that were not needed. It specifically says in the summary further diagnostics are needed for the breaks. On newer cars the brake pad life Is listed, and I requested they take a look at them while they had it. I was informed about what I already knew and declined their further diagnostics request. They also said break fluid had traces of moisture though I gave no instructions for this test. I could tell from the phone calls it was quickly turning into a rip-off. Also, according to the write up they said the back plug was striped out and they could not get it back all the way and did not have the equipment to fix that. It's highly likely they striped it since the vehicle has 70k miles and has never had plugs put in or worked on, so Brookside 66 is the only one that has touched the plugs since the factory and is thus likely liable for damages. I was charged $600 for 4 hours of labor. Oil change and break inspection might take 30 minutes which leaves 3.5 hours for plugs. In no universe does it take 3.5 hours for a professional mechanic to change 8 spark plugs. Per the internet the higher end of mechanic wadges is $40 per hours but it appears to me like $150 per hour at Brookside 66. Finally, they did not even reset the oil life on the vehicle.

I have worked on cars since I was 14.. and am very picky about not only what gets fixed but how…read moremuch. I no longer want to get dirty .. I suppose people change.. and they are the best place I have found! They tell you want is wrong, what needs fixed/replaced, and if there is something they see that is optional. They price fairly and treat you well.. going back in a couple days to get my AC recharged. Would recommend them to anybody who is looking for a good mechanic.

Great service, fair prices, clean waiting area, and walk in appointments available! Not much else…read moreto say about an oil change spot but I'd highly recommend.

Exceptional service. London Motorworks is run by a truly genuine and honest mechanic. I will be…read morerecommending all of my family and friends and will continue to bring our cars to him. Thank you so much! Teresa S.

Engine was misfiring, was told it needed new coils. Picked up and a few days later the same problem…read morehappened. Took the car back to London Motorworks and was told the coils had failed again. To their credit, they were replaced for free. However, it happened 2 more times after that. This last time the car sat there for 4 weeks. No phone calls, zero communication other than when I would call for an update. Each time they said they will get to it next day. Nope, nothing for a whole month. I finally went to pick it up (unfixed) and was lied to about the car. They said they'd been driving it to keep it running, but the battery was completely shot. Now the car still isn't fixed, had to buy a new battery since they let it sit for so long. 0/10 would not recommend if you actually want a solution to your car problems.