You get what you pay for, low price but customer service, on mobile anyway sucks. The people,…read moreespecially the woman is a bitch.

What a clown show. We came in here NINE times trying to get our phone upgrade…read more They gave us a replacement phone because the new phone "didn't work". we dropped off the replacement phone and a few weeks later were charged $1500 for that phone. we headed back into the store and they noticed the error and fixed it. "oh yup! we see right here you did return it. looks like someone forgot to click a button". (....what?) they refunded us. THEN instead of giving us monthly installments for our new phone, they charged us the full anount up front. $1100. We went BACK into the store and their response? "oh how odd...yup this has never happened but unfortunately our store manager isn't in today and you need to come back Monday" avoid this store at ALL cost.

They apparently open when ever they please. myself and several others waiting a half hour in the…read moresun to get in, including two seniors. employees were in the parking lot then the store just stayed closed

Went in to activate new phone. We old timers need help sometimes with new features. T-Mobile…read moreassociate, Jessie, was so patient and knowledgeable that it made our visit painless and educational. We ended up buying a couple of items that I'm glad not to have had to order online. Thanks for being so great Jessie!

We have been using Rocky Mountain Tel-Tech for our Avaya Partner Mail System that is ANCIENT! If…read moreyou have any experience with Avaya then you know how convoluted the codes can be to crack to get into the system's back end and maneuver your way around. Jack has made himself available in many pinches to come over to YAO Clinic and help us out sometimes on the same day. He has been here to coordinate upgrades with Comcast and helps us out by phone with things we can't possibly seem to figure out on our own. He will usually fix things in less than 5 minutes after our hours of struggling. Additionally, he is friendly and up beat and a great guy to be around. We highly stand behind the work of Rocky Mountain Tel-Tech!

I've have used Jack for my telecom and data needs. He is reasonably priced and very prompt. He is…read morealso accessible for emergencies. Highly Recommend !!

I went to get a new phone and their products. I spent about an hour and I ordered a new phone,…read moreinternet, and data. As I was checking out they asked for a photo ID. I don't have a driver's license, I provided my Passport Card. They refused to accept my passport. Complete morons.

No one knew how to order a new phone. Incompetent sales staff couldn't follow simple instructions…read more They kept blaming system saying it didn't work... store manager was incompetent also