Alex installed windows 11 on my laptop and addressed concerns I had about upcoming changes to…read moreGoogle Photos. Afterward, I had problems with sound. I was forced to reboot the computer every day in order to get sound. He came back and did some more stuff. I offered to pay for his time but he refused. The problem persisted. What happened next was a surprise: Alex ghosted me! Numerous calls and texts were ignored. I called Microsoft who called me back in two minutes and resolved the problem in twenty minutes by updating a driver from the Dell website. Seems a bit basic to me.

Alec is great! We had a damaged home sound system from a sloppy plumbing job. Has an extensive…read moreknowledge of Sonos and Russound components. Highly recommended! This is a legacy system so wasn't sure we would be able to get it up and running. Thanks Alex.

If I could give Manny 10 stars I would, he was so responsive, did a fantastic job. Called him on…read moreFriday, he came here today (Monday) with the TV and everything he needed to hook up our system. Manny has decades in the industry, and it shows. He is also affordable, very fair cost for the work he did (hooking everything up, taking away the old tv, purchasing and bringing the new tv and all the needed extras) His helper, Willie, was amazing as well. Everything works, and he spent time with us to make sure we understood how to make everything work together. He got our older Bose system to work (amazing sound) and picked a great tv for us as well. Trust me, if you need AV work this is who you want to use.

Another amazing and clean job! I would hire Manny and Carlos again for future installations. This…read moreis now my second AV installation and like the first, more than happy with the quality of work and setup in preparation, as shown in the photos.

Spencer was terrific! He set up the TVs and sound system, kids game stuff. I would like have him do…read moresome more but it appears he is no longer in business. If anyone knows where he is, message here

Spencer what a great guy. Got my mom's new 50" flat-screen mounted over the fireplace and hid all…read morethe wiring in a neat fashion and cleaned up after the job was done. He's our go to tech guy. Thank you so much!

Yianni was professional he worked with my schedule. Unfortunately something came up with work and…read morewasn't able to complete my job. however Yianni showed up on time and was ready. Definitely my fault but Yianni was excellent in communication.

Yianni was professional, on time, and pleasure to work with. He's an expert at what he does and…read moreaffordable.

Brien is very professional and very knowledgeable. Polite and considerate of you and your home…read more This is the second time I've had him in and he's done a great job, again!

I will join the long line of delighted customers!…read more I threw an Oscar party last year. We had two TV's, one on each side of an open area and facing in opposite directions. It became painfully obvious we had to synchronize the video and sound. We were streaming the Oscars over the ABC app, and despite our best efforts to start the stream on both TV's at the EXACT SAME TIME the feed did not STAY synchronized. We spent the whole evening stopping one feed to let the other one catch up. Not fun. I asked the company that installed my whole-home entertainment system and they quoted $3,200 to fix the problem. That was too much. I then browsed through Yelp and found Brien. He came over, understood the scope of the work immediately and examined all my Sonos and internet servers upstairs. He gave me a rough estimate from a quick and dirty fix to a Rolls Royce solution. His estimate was from $510 to $1,300. He asked me to give him some time to research this further. This is where he went above and beyond any service provider I have ever interacted with. A few days later I get an email from Brien. This is the relevant portion. (notice how he ordered a kit to experiment with on my behalf !!!) Also, the level of granularity on the Star Wars episodes he watched with his kids is endearing. -------------------------------------------------------------------------------------------------------------- "I spent a lot longer than originally expected playing with, and enjoying, the J-Tech video extender/splitter kit that I ordered. On Sunday I connected the kit to three TVs in my house. My kids and I watched a mini Star Wars marathon, episodes 7, 8, and 9. Video came from a Roku Ultra that I purchased last year. I tested the following video resolutions; 4K w/Dolby Vision (for close to 9hrs...marathon), 4K HDR (a few Apple TV+ episodes), and 1080p (about an hour of live TV from Paramount+). The whole experience was flawless, save for one minor glitch in edge definition that I resolved by adjusting settings on the video kit manually (only happened with Dolby Vision enabled...user/technician error I think). If you want a solution for under $1000 (installed), then I am recommending this J-Tech kit. Your total would be $510. I don't need a deposit. I'll take full payment after work is completed. You mentioned that you expect to return on 2/5. Can I book the installation for Friday 2/7 at 10am?" ------------------------------------------------------------------------------------------------------ Of course the solution he provided was flawless. He routed the sound over the built-in SONOS speakers (rather than through the TV speakers) and the experience was light-years better than last year. I went with the least expensive option and nobody could have convinced me it wasn't the $1,500 Roll Royce solution! I challenge you to find a more proactive and professional service professional. (I double-dog dare ya!)

5/5 Stars. Ron is terrific. He was professional (clearly answered questions/concerns, did an…read moreexcellent job wallmounting our TV), prompt (he arrived to the minute of our scheduled appointment time) and just a genuinely good guy. With regard to the wall-mount experience (60" HDTV), it looks fantastic. Wire runs through the wall so it appears to be floating. Wallmount and TV are so secure they look like they could survive a nuclear blast. Very impressive work. As a side note, I also did a price comparison and Ron was the best value I could find on Yelp. All in all, I would HIGHLY RECOMMEND Ron to anyone looking for great technical assistance and great customer service at a great price. Thanks Ron!

Ron Barnett does an outstanding job with IT issues and he hasn't been "stumped" yet with anything…read morewe have thrown at him. He is prompt and charges very reasonable rates; much better than all the other IT people we have used in the past. Bonnie and Stu Hockman

We have been using Ryan's services since 2008. The first time was for setting up a computer that…read morewas compatible and secure enough that I could do work for my job off-site at home. He did a great job and gave us a great price on the equipment. The second time, in 2009 was to replace our old Pioneer music system. There were 30 existing installed speakers throughout the inside and outside of the house, some of which had never been used. He suggested we try a Sonos bridge system, which we were unfamiliar with at the time. He educated us on the simplicity of wireless HiFi home audio streaming and told us he could organize our speakers into zones that could stream different music in different rooms simultaneously. We tried the system and were hooked right away with the ease and versatility of the system and the music quality. Most recently, he installed a high-end T.V. for us and a Sonos soundbar which gives us great audio and can be combined with the existing speakers to create a surround sound effect. We love it. Ryan has tutored us on how to use all of our gadgets and we can call him for help and he will walk you through the glitch.

In 2024, we trusted Granko Inc. to fix our unstable Comcast wifi issues and bring their…read more"professional expertise" to our network. This is a sad story of the betrayal of that trust, their underhanded ways and the hero who ultimately saved the day! With their matching Tshirts and cringey bravado, Granko descended upon our property promising a new era in internet stability; "you'll never have to call Comcast again... just us!" Oh boy... you know the type. We hoped they'd do right by us so we whipped off a positive review when they finished. PRO TIP: Never, for any reason, write a good review in the first 24-48 hours. Within a few days, the system reverted to its old tricks--dropping Sonos amps, latency issues and random WiFi shut downs. But worse...where we once had WiFi throughout our property, we now had nothing outside our homes. What? We had just paid for extenders to boost the signal and exorbitant labor fees only to make things dramatically worse. What then ensued were a flurry of emails from July - Dec, more equipment and labor charges. Granko claimed the wiring was compromised, sonos amps weren't hardwired, Sonos did software updates, faulty splitters, etc... all those fixes were implemented but surprise, surprise! Everything was exponentially worse. In 2025, medical issues sidelined us and frankly, we didn't want to deal with Granko. It was annoying, they never re-examined network wide solutions and consistently threw more equipment at any issue. Sensing a pattern here, folks? In July, 2026, we foolishly decided to call them as issues still plagued the system.Their answer? More equipment and labor. And, once again, no change. At this time, quite randomly, we found out that we were missing some equipment. We then went through the digital site map with Granko. In 2024, we had paid for 4 ULTRA 60W network switches but they were nowhere on the map. Just last month, we had paid for 2 U7s, only one appeared on the map. Granko admitted they swapped out 3 of the ULTRA 60W for a cheaper product but never told us. And they had no idea where the 4th switch was. They blamed the missing U7 on the old "miscommunication between techs". I picked up the owed U7. Granko's wife gave me a taped up box which had been previously opened with the accessory packaging opened. Classy! Thankfully we had been interviewing technicians and Diego Cid of Sonoma Tech Solutions came for a consultation! Within 40 minutes, he assessed the situation. Diego spent 2 days in 90 degree heat, modernizing and optimizing our network. He reinstalled routers and switches, corrected the network topology establishing a single gateway and end-to-end network, put Sonos under the same network and adjusted for multiroom operation. He also found that Granko never installed the U7s and other boosters properly... they had them too low, their reach was totally neutered by obstructions! Diego also cleaned up all the wiring in our boxes. See pic below. The caption function isn't working... the messy cabinet is what Granko left us. The beautiful, neat and accessible cabinet is Diego's) Within moments, after he finished, our system started performing beautifully. We had WiFi around the property, the internet speed was faster and our Sonos amps were working beautifully. It's been a few weeks now without an issue... since our problems were daily, the change was obvious!!! So this begs these questions... --Does Granko install for obsolescence? Do they intentionally build a system that will routinely fail so they can add more equipment/labor, creating an endless money stream? Did they see us, 70+ senior women, as marks? --Does Granko know what they're doing? Pretty incompetent not to know how to install U7s and boosters. Worse, Sonoma Tech Solutions took minutes to understand the network topography was completely unworkable. Intentional (see point above) or perhaps they have no idea what they are doing?? Regardless of who you hire, do a full review of what they promised and all the prepaid equipment to accomplish that. If you are interested in getting the work done professionally and right the first time, contact Diego Cid at Sonoma Tech Solutions (707) 237-4894.

We had Diego from Sonoma Tech Solutions add a Ubiquiti wireless access point to my network that…read moreinvolved outdoor wiring, plus the addition of a PoE switch. He was very responsive, always clear in his communications, and really a pleasure to work with. He was able to get our project done quickly and efficiently, and we could not be happier with the result. All of that, and his pricing was excellent - significantly less than another quote that we had gotten from a more established and higher-end firm that we had worked with in the past. To be honest, we took a bit of a chance with Sonoma Tech Solutions as it is a new business and there were only two reviews when we made the call. What made the difference for us was his earnest and transparent website that explained his background, skills, and story. Diego is 100% legit, and we would encourage anyone with an IT project to work with him as he builds his business from the ground up!

For two years my sister and I dealt w Granko Inc., a sonoma IT firm. We hired them to fix an…read moreunstable Comcast WiFi situation, latency, and Sonos issues. Instead, Granko made things exponentially worse as we poured money into more and more equipment and labor, Granko's only solution for ANY problem. For TWO years we listened to excuse after excuse after excuse. Thankfully we had been interviewing technicians and Diego Cid of Sonoma Tech Solutions came for a consultation a few weeks ago. Within 40 minutes, he assessed the situation. Unlike any of the other consultations, he told us exactly what was needed. He sent a detailed proposal later that evening. Diego spent 2 days, in 90 degree heat, modernizing and optimizing our network. He used the existing equipment we had. He reinstalled routers and switches, corrected the network topology establishing a single gateway and end-to-end network, put Sonos under the same network and adjusted for multiroom operation. He also found that Granko never installed the U7s and other boosters properly... they had them too low, their reach was totally neutered by obstructions! Diego also cleaned up all the wiring in our boxes too. (see pic below of our main box) Within moments, after he finished, our system started performing beautifully. We had WiFi around the property, the internet speed was faster and our Sonos amps were working beautifully. It's been a few weeks now without an issue... since our problems were daily, the change was obvious!!! Two years of an annoying money pit compared to 2 days of honest, thoughtful work that solved every problem. Diego is a one of those guys that exudes a quiet confidence, is focused and soooo knowledgeable. Check out his CV at his website. He's the real deal! For the first time in two years, we have not had to reboot the system, call Sonos customer service or otherwise troubleshoot a v messy system. Thank you, thank you Diego!!! If you are interested in getting the work done professionally and right the first time, contact Diego Cid at Sonoma Tech Solutions (707) 237-4894.