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    High Desert Auto Repair

    1.0 (1 review)
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    Services - High Desert Auto Repair

    Auto transmission repair

    Oil changes

    High Desert Auto Repair Photos

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    1 year ago

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    ABQ Transmission & Auto Repair

    ABQ Transmission & Auto Repair

    3.9
    (7 reviews)

    I dropped my vehicle off to have work done. Ben was the gentleman that I've dealt with, don't know…read moreif he's the owner or what but he took off before bringing my vehicle into the his yard. Ben proceeded to call me later that afternoon stating that he could not find my keys. After multiple calls I decided to have a locksmith come open the vehicle to check for keys, no luck! Knowing the area this shop is located, I could not leave my vehicle in the street so I had to have a tow truck come deliver it to my house.Ben denied ever having the keys, but 2 days later he said he found them. Ben would not pay for the locksmith or tow because I did not leave my vehicle with him to be worked on. Can't trust a guy like that who won't take responsibility for his mistake. Do not bring your vehicle here. Update after business's reply: This comment should show potential customers that this man has poor customer service and quite frankly, a lack of character. Why would I let you drag my vehicle with a uhaul trailer, that I brought in for a locked center differential? So you can then scam me for a transmission or some other issue that was not present before. I'm not going to give you my business if you can't retain simple possession of the keys. If you were unaware sir, vehicles are also broken into and stolen in our city all of the time. Your failure to pull my vehicle into your yard before your errand also shows that you have poor business practices and a lack of concern for customer's property. Mistakes happen, but denial of accountability privately, then attempting to maintain a good appearance publicly is just sad. A simple apology instead of being upset that I'm taking my business elsewhere would have sufficed. Reimbursement for the issue the you caused would have been better but you wanted to get ugly, so this review is for everyone to see, that is on you, sir.

    I called Ben out of the blue and asked him if he would change the CVT transmission on my 2015…read moreSubaru Legacy 2.5i and he said yes. At first he gave a low estimate, but after he received the used transmission, he realized that it would take a little time, but he adjusted the bill. It was a little more than I thought it would be but it was worth it. There was also a problem with my left front wheel bearing, but he only charged me for the part. Right now it's as good as new. I want to thank Ben for everything. Also, I got the transmission from an online account that went thru Swizz.com. The guys were Eric and Ken that got in touch with me from carspartus@gmail.com. My payment went to Fenix Parts. It worked out very well and I am pleased with the transmission. I had to pay for a 5 year parts and labor warranty, but it is worth every penny.

    High Desert Auto Repair - autorepair - Updated June 2026

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