Lucy is very sweet and welcoming. Just moved here and she was able to transfer all my…read moreprescriptions quickly and get them filled just as quickly! Happy I found her!!

Don't waste your time sending your prescription to this vacant pharmacy. Doors always locked…read more Called from 9 am till 530 pm no answer. I looked thru the window a lady clearly saw me I guess they're not interested in serving black customers. The business has office hours posted online and in front of the store. don't let this small unresponsive business fool you

I've been with Burns pharmacy for over 13 years they are so polite nice people wouldn't change for…read morenothing I love this place.

They seem on it. Just this crazy rule they have about a dr being within 50 miles of them. Seems…read morestupid since there is a DEA drug list every class 3 drug has to be input into so no one can shop drs or prescriptions these days. Just another way to mess with hurting sick and disenfranchised people. But the store is clean and the customer service seemed very on point. I can only give 3 stars because I don't fill a script I just visited and asked a ton of questions.

Horrible customer service! As a 20 year medical professional their customer service is horrible and…read morecauses severe delays in patient care needs! They need to get ride of representative Nicole and the other rep she tried covering for because they're delaying patient care and a bad look for the company! Will keep losing your multiple faxed doctors orders! Orders that have been sent with faxed confirmation! just now New Beware! My doctor and I both have tried multiple times to fax orders and contact office for DME. I've contacted office 3 times. Person who answered was beyond condescending and pushed it back in my doctors office when I was right here when he contacted the Lincare and faxed ordered weeks prior. The lady on the phone didn't want to help and just rudely hung up the phone. Not once was I rude to her and just needed help in trying to figure out why my doctors office have spoke to them on the phone, faxed with confirmation and they still can't find orders. The Lincare representative was rude and unhelpful. I called back and spoke to Nicole. I asked if the calls are recorded because I was appalled at the way the first representative handled the call and customer service. I asked the representative that answered for the person name and to speak to a manager. The representative put me on hold and came back and said that the original person that answered the call was the only manger they had and there was no other bosses that could help me. I told her that I found that hard to believe and it sounded as though she was covering for her rude co worker! Will be taking my business some where else! Way to go Lincare! Do use this company!

After Lindcare denied my request for a portable oxygen generator I contacted Medicare who told me…read moreto get a prescription for an oxygen generator from my pulmonologist. At my appointment with my pulmonologist he gave me a prescription for an oxygen generator. Once the paperwork goes through I expect Lindcare to again deny the order. At that time I will contact Medicare and explain what's going on with Lindcare after all they are a Medicare approved oxygen supply company. In the meantime I remain a unsatisfied customer of Lindcare. They have been providing me with oxygen bottles but how far can you go out of town when you have 2 hour supply of oxygen and 2 bottles, not far.

If you have any problem at all with items that don't need to be shipped or bills that were in…read moreerror, good luck correcting the issues. They will bounce you around to people all over the company and seemingly all over the world. No one will take responsibility and when you try to get a working local number to reach someone empowered to help, they will ask you how you got it and act like you did something wrong. Sales will refer to billing. Billing will refer to sales. It's the classic "right hand doesn't know what the left hand is doing". As a result, it can take months to resolve receiving supplies for a device you don't actually have, meanwhile the insurance is paying claims on those supplies. Physicians: Run, don't walk, away from this place. They have no concept of customer service. Patients: If your doctor wants to set you up with durable medical equipment, ask who they have in mind otherwise this company will just dump stuff on your doorstep without any prior effort to confirm when or what. As long as they get your insurance to pay, they don't care.

This company is horrible in general .hospital probably saving money and gave me this contact for…read moreequipment order that never came they said they ordered it and then they lied to me. Customer service is horrible they'll just hang up on you sounds like they're from another country . If you're not forced into doing business with this crap company then please don't bother and waste your time and if you do have to I suggest you warn other people with ratings.