Beautiful facility staffed by an amazing team. Took good care of my very sick dog. And of me! So…read moregrateful that Bend has VRCCO as a valuable community resource. Dr Korgaonkar was able to get to the root of the problem quickly and explain each step along the way. Serena tended to Wrigley's ongoing mess and helped me contain it from spreading further. Ashley went above and beyond to kindly put me in an open exam room -- with a blanket and a pillow! -- so that I didn't have to catnap in my car after a long and wakeful night and before a long drive back to Portland. Truly remarkable thoughtfulness, greatly appreciated!

Caring and compassionate staff! A difficult experience made bearable by people who not only cared…read morefor our cat but for us as well,

We have never had anything but absolutely 100% plus plus plus excellent, outstanding care. We've…read moreseeing a few vets there and they are all extremely outstanding. The office staff is friendly and they are always following through in a timely fashion. I cannot recommend this group enough.

I had to put my dog down recently and of course I was dreading the whole process, but from…read morebeginning to end the staff were amazingly kind and thoughtful. We were able to get in next day for the procedure so I didn't have to wait too long knowing what was going to happen (Thank you Callie) They had a special private entrance for us which was nice because I had already started sobbing. My vet, Morgan Helfrich, and her tech were very kind and made sure we could say goodbye at our pace. They had plenty of anesthetic so she could pass not knowing what was happening. My vet said some very gentle words as my dog was passing to gently say goodbye, words I was unable to choke out at the time, but were important to say. Thank you Riverside Animal Hospital, you were so wonderful to have on my side during such a painful moment. I will never go anywhere else!

Had appt for 1:30 pm sat in room with dog for 40 minutes before a tech even came in to greet me …read more Literally cancelled wellness check up ,, left and had records transferred to East Bend Animal Hospital! They are great !

We've been with COAH since moving here three years ago, but over that time it's gone downhill…read more There's been a tremendous amount of vet tech turnover -- we rarely see the same people more than once, and during that time we've had three different vets. At our last wellness visit (early in the day at 8:30 a.m.), we waited 30 minutes before seeing anyone and another 30 minutes for a simple blood draw. Our senior cat was brought back to the room stressed, wet around the neck, bandages on both feet and no explanation what happened - a first for a wellness check. We've decided to take our cats elsewhere.

I cannot say enough nice things about this pet hospital. My cat needed his anal glands expressed…read more I'm new to the area so I don't have a vet yet. Even though it wasn't urgent, my little guy was in discomfort and they got me in with a vet tech the very next day. I appreciated that they cared and made it a priority. When I arrived, I was greeted right away. They asked about Bagheera (my kitty) and brought him a calming pheromone blanket to cover his cat carrier while we waited. Once we were brought to the exam room, the employee laid out some cat treats for Bagheera and let him get settled. Everybody genuinely wanted him to be as comfortable and stress-free as possible. There was even a pheromone plug-in in the exam room. After a short wait, Erin and another vet tech arrived to express his glands. I've seen uneasy videos of this procedure, and he's had it done once before. It wasn't anything like that during this visit. One tech held him snug while the other was gentle and efficient. And it was done! Bagheera didn't make a peep. Everybody who interacted with me seemed like a sincere animal lover. I could tell everyone cared and enjoyed what they do. I will definitely be coming back for any future vet needs. They even treat reptiles in addition to cats and dogs. Thank you so much for taking such good care of Baggy!

Horrific treatment, condescending Vet, under THE worse possible time of an animal partners…read morelife...they assumed the worse in my decision to have my beloved cat released of pain and misery, instead wanted to accuse me of not giving my cat worm medication, absurd accusation...he was elderly, failing more everyday & in misery...instead they repeatedly asked me over & over the same insinuating questions as if I was an idiot, or a person nonchalantly putting my cat down...they offered " options"...testing, medication for tgeir own financial gain. I originally supported this clinic b/c I assumed it was Woman owned & run..instead these are cruel, humanoid devoid of empathy or common decency. AVOID THIS CLINIC WITH ALL AWARENESS!!!

We took our girl to her because of a suspected urinary tract infection. Dr. Anez was so helpful,…read morethorough and knowledgeable and took time to review the health history of our dog. Her follow up was excellent as well. Nicky is doing much better after antibiotics treatment. Thank you!

We were surprised at how much time the veterinarians spent with us explaining a surgical procedure…read moreand other concerns we had. Each of them were great with our two dogs ! The charges seemed fair . They spent more time with our dogs than our own doctors spend with us. The surgery went really well and the follow up was great. Office staff too were very professional

I called the vet and asked to speak with the manager. The receptionist said she was busy, so I left…read morea message with the following information. I have been happy with them over the 3.5 years I have been taking my dog there. However, the last time I was in, I was unhappy in a few ways. I had told the person with whom I spoke to make the appointment that I didn't want to come in several times a year, so could we please do the annual exam and all the vaccines my dog needed at the same time? But when I got there, the tech said the appointment was for vaccines only. I was frustrated, but okay, do the two vaccines. The real pisser for me was that the tech never asked me if I wanted the 1- or 3-year rabies shot. They had given my dog the 3-year vaccine 3 years ago and I always get the 3-year one, so I was not happy bc, again, that means I have to take my dog in MORE times than I want to! Isn't it basic to ask which version of a vaccine you want OR default to the version they last gave her? Also, they kept me waiting 15 minutes past my appointment time. No big deal, but no one else was in the waiting room and no one from the business came out to tell me they were running late. I did ask past way through my wait and was not given accurate information, nor any explanation as to why they were not keeping the appointment time they had set. So, they missed on common courtesy. Lastly, the manager never called me back! Does this business even care???? I'd like to hear from the owner, but doubt I will. I'll be looking for a new vet.

1-Star Review - Lauren Thorson, DVM - Bend Veterinary Clinic…read moreVisited: Oct,29,25 | Dog: taz, Shepherd, 7 I moved to Bend specifically to follow previous vets' recommendations: steroid therapy + water therapy to rebuild muscle mass after surgery. Every prior clinic supported this plan. Dr. Thorson: * Refused to discuss or prescribe steroids for muscle rebuilding * Refused to refer for water/swim therapy * **Refused to provide neurologist referral card** despite request * Stated "I don't know you" and "I don't know if it will work" * Provided only basic pain meds and sent us home When I asked, "Don't you want to try every avenue to save him?" she said no. No written treatment plan, no diagnostics beyond a quick exam, no records released. Red flag from the start: $35 non-refundable deposit just to book--never seen at any other clinic. Disappointing for a dog who still has fight left. Seeking second opinion elsewhere. UPDATE 10/29/2025: After I CC'd the Oregon Veterinary Board in my records request, the clinic quickly provided: * Full medical records (download link) * The neurologist referral they refused in-person (541-209-6960 - Veterinary Referral Center of Central Oregon) Still disappointed in the initial dismissive care and refusal to discuss steroids or hydrotherapy, but at least we can now move forward with proper treatment. UPDATE 10/29/2025: Records finally released (after CC'ing Oregon Vet Board) confirm: * Las Vegas neurologist (Dr. Fitz, DACVIM) prescribed STEROIDS + underwater treadmill post C6-7 surgery * Bend Vet refused both, claiming "don't know if appropriate" * Taz is now WORSE: zero front limb withdrawal, new pressure sores Neurologist re-check scheduled. Thank you for the records -- but initial care was dismissive and contradicted prior specialist plan. UPDATE 10/29/2025: Records + neurologist referral (VRCCO 541-209-6960) finally provided **after CC'ing Oregon Vet Board**. Las Vegas surgeon prescribed steroids + underwater PT -- Bend Vet refused both. Taz now has neuro appt this week. Thank you for eventually complying. UPDATE 10/29/2025: After CC'ing the Oregon Vet Board, Bend Vet finally: * Sent full records * Gave neurologist referral (VRCCO 541-209-6960) Las Vegas surgeon prescribed steroids + underwater PT -- Bend Vet refused both. Taz now has neuro appt this week. Done with this clinic.

I used to love this vet clinic but since it's changed ownership/vets I am very unhappy. I waited…read morefor 15 minutes past my appointment to be taken to a room. After the assistant did a few checks I waited another 15-30 minutes for the vet to come in. All of this was for a yearly exam and vaccinations. I loathe to think about poor cats and dogs that are sick. The vet was really great though.

We have used Westside since we moved here. Brian Loudis is our vet. We have a complicated dog with…read morea history of cancer. Brian has responsive and proactive in his approach. He is knowledgeable and creative, considering different strategies as his needs evolve. It means a lot to us seeing that our dog is as happy to see him as he is to see long time friends or family. We are grateful that he is serving Bend.

I brought my Sami in this morning. The staff was amazing once again! From Samantha at the front…read moredesk, to the amazing vet tech, ( i don't remember her name) to Dr. Katie. What a wonderful compassionate group of professionals! They treated Sami so well and even told me that he was very cooperative with them. That told me he had trusted them and felt safe in their care. I wish I could bring him here for all his non emergent visits as well. You all are amazing and I thank you so much !!

Best VET ever. Serious…read more We were traveling on vacation in Bend when my corgi got acute hemorrhagic diarrhea. Dr. Stone was so caring, patient and listened to all my questions. We never felt rushed to make a decision and he explained everything to us. He was also upfront about the fees. He's also very knowledgeable. The staff was so nice and made our traveling so much easier. They even took pictures of our dog and emailed them to us since we had to leave her there. We mentioned we were flying back in 3 days so they even prepped us with diapers and pee pads ... amazing service. I really wish we had a vet like Dr. Stone in Los Angeles. I am sad that our dog had to go to the ER while we were on vacation but I'm glad we found Dr. Stone to take care of her.

If I could give 10 stars I would!! My cat got into some kind of fight and got a big gash on his…read morehead and it abscessed. Blue Sky got my kitty in right away rather than going to an emergency vet. They took great care of him and he needed a follow up 3 days later bc he literally had a straw coming out of his head for drainage. However, I was to fly out the next day and didn't have someone that could take my cat back to the clinic for the removal of the "horn" Jenn at Blue Sky volunteered to make a house call and remove it!! She went above and beyond to save the day! Thank you Jenn!

Staff is great. We have been with them for years. They have treated our elderly dog, and our…read morepuppies. We are very grateful for all they have done for our dogs. All four of them.

Everyone here is so kind, compassionate and knowledgeable. They really care about their animal…read morepatients and treat their owners with respect. My 11 year old Weim had to have several tooth extractions and Dr. Reed stayed late and helped me load him into my car. A year ago Dr. Barton helped him with his bad hips and he's walking so much better. They also have been there for two tragic emergencies over the last 10 years and have been like family to ours. I can't say enough kind things about the doctors and staff!!

I love Ark! I have been taking my boy into Ark for 6-7 ish years now. Dr. Long was absolutely…read moreamazing! We now see Dr. Reid, and honestly I couldnt be happier with the care we get! I am definitely a helicopter mom when it comes to my boy. Vet staff is amazing too, Ashley makes us feel like family We had our first dental surgery yesterday, Dr. Reid went above and beyond making sure I knew how everything went. I even got a picture once he woke up