Absolutely the best dental office.Dr.Graves and her entire staff are kind,caring and professional…read more For a very apprehensive patient Champlain Smiles is the place to go.You are always seen on time and never rushed when you have questions about your care.

Very professional group. I feel very comfortable with the job they do keeping my teeth healthy…read more Would not go anywhere else.

Always seems to want to add something new to your regular cleaning…read more which will add $$$ to your bill almost 30 years of going there , Not the same practice it use to be Time to look for New

Couldn't have asked for better service !!!! NO ONE dislikes going to the dentist more than me ! Yet…read morewithin minutes of my first appointment there I felt extremely comfortable with the staff. They made going to the dentist a much easier place to go to. HIGHLY RECOMMEND !

Great place to go, staff is so friendly! and Dr. Feinberg has a way of making you feel at ease…read morebefore your procedure. Great Atmosphere, the only thing I wish is that I had more teeth so I could go back! 5 STARS!!!

The dentists Are fantastic with all ages of patients. Hygienists, assistants and office staff are…read morepleasant and efficient. The building is clean and nicely decorated. When I have needed to get in urgently they go out of their way to accomodate me and my family .

The dental care itself is fine. But the billing is such a problem that I have steered multiple…read morepeople away from this office. The billing department made a mistake with my birthday. If they had called the insurance company this could have been fixed instantly. But they have a strict policy of never ever calling insurance companies. So it took literally more than a year to figure out why the insurance company wasn't paying, hours of my time... By then it was so long that the insurance company wouldn't pay, and they still won't just call the insurance company and straighten this out, spending much more time calling me. I had to go somewhere else because of this bill.

This place is just horrible. Go anywhere else. The dentists never look at patients notes. The staff…read moreis kind of rude and they keep making you sign off the wall stuff that is incorrect. They are just awful.

The staff here is excellent, they are very personable and customer service is top notch. They have…read morealot of newer equipment including a neat digital x-ray technology that shows your x-rays instantly on the computer screen. They also have another instrument called a diagnodent which is a laser that they put on your tooth to determine tooth decay that might not show up on the x-ray. I did not like the fact that they have to set up a consultation visit before the actual cleaning that took about 4 hours out of my day and seemed like a way to get extra money out of me. Alright now why the 2-star review, well I understand that the economy is bad but they tried to tell me I needed 4 fillings and I had NO cavities! Because there might be the chance that I can get a filling in this spot because it is starting to show signs of tooth decay....needless to say I will be getting a second opinion.

After waiting several weeks to get seen, which is expected. I had a full exam with a travel…read moredentist. She and the tech were wonderful. She then left the practice unexpectedly and my follow up procedures were canceled. We were able to reschedule with Dr. Hines. On the morning of I notified the office right away that I was sick all night and had an elevated temp. I was told not to come in. I then called to reschedule when feeling better and was told I could not schedule my procedures because Dr. Hines considered my illness a no show. Very disappointed on the lack of empathy and rudeness of the associate when I was explaining as she was not the associate who handled the call. Very disappointed in the Dr who allows his patients to suffer and basically punish someone for being sick. When I said I would have to go elsewhere for care as I am in pain, his associate stated "okay, good". So professional, so caring. Just disappointing.

From the owner: At True North Dental we've taken two great dental practices and combined them into something even…read morebetter. Our goal is to help our patients understand what modern dentistry has to offer and to use that knowledge to decide what treatment is right for them. We are dedicated to creating a strong, trusting relationship with our patients that lasts for years to come.

When caring for my 92 year old mother, they to excellent and exceptional care of her.. they were…read moregreat with her considering her hearing and wishes.. I highly recommend them.

I had my first visit to Gentle Touch. The friendly way I was welcomed felt sincere. The intake was…read morequick and efficient. I was guided to the treatment space. Everything looked clean, and the design of the place was warm and not intimidating. Emily Plumadore, the friendly hygienist, explained calmly what was going to happen. The taking of X-rays went fast (additionally, the equipment used was new and definitely seemed the latest). The cleaning was painless, with Emily regularly checking in on me to see that everything was OK. Dr. Maria Szmigiel, a warm and friendly professional, introduced herself. We talked about things just to get to know each other. What really stood out to me was that Dr. Szmigiel asked Emily, the hygienist, for her findings, thereby showing that she trusted Emily's professional input. Following her examination, Dr. Szmigiel patiently shared her findings with me, outlining potential treatment options. I never felt that I was "pushed" to accept an expensive treatment, something I have experienced often with dentists. I felt that Dr. Szmigiel accepted and respected my "conservative" approach to treatment. Nevertheless, I place my trust in her when necessary. Upon check-out, I observed that the clinic's administrative system, including finances, demonstrated a focus on supporting the patient, not just the clinic. All in all: a very positive experience...and this for "going-to-the-DENTIST"!

I had several teeth extracted at the same time. I was very impressed with the kindness and…read moreprofessionalism of Dr. Ray and his staff. Dr. Ray took time to answer all my questions and ease my anxiety. I highly recommend Dr. Ray and his staff. Bonnie W.

Dr Brad is amazing! I had a sideways impacted wisdom tooth, and the removal was easy! didn't get…read moreput to sleep, and opted to try with just novacaine because of my panic disorder, and it was less painful than a root canal! it was definetly worth going out of network and paying out of pocket for the best in plattsburgh