Sandra is the best! Easy to work with, communicates really well! I needed some help, and she came…read moreto the rescue, I wouldn't recommend anyone else!

Went into this store , nobody knew anything of what I was speaking about...mentioned updating a…read morebathroom and tub area and spoke to a total airhead that was fixated on closing the store down for the afternoon and had no clue of what my inquiry was...BATHROOM renovation....aka...KSI...don't waste your time at this place...very rude customer service...

I highly recommend Complete Kitchen Design. Bill, Joe, and the rest of the team were great to work…read morewith. When we moved into our house, the kitchen was outdated. It had the original cabinets from the 1970s. The shelves weren't even, and there was barely any counter space to work with. We knew we wanted to replace all the cabinets, get quartz counterop, and upgrade the layout to be more functional. We called another competitor first, and they quoted us that the bare minimum of what we were asking for would be over $45,000, which was more than twice our budget. When we met Bill, he wasn't pushy or salesy. We told him our budget and what we were looking for, and he was able to meet every expectation. It took about 8 weeks for our cabinets to come in/be made. Immediately after that, Joe and the crew came and completed our kitchen renovation within 2 weeks. My partner and I work from home, and the renovation did not disturb our workflow at all. We'll definitely be working with them again in the future when we update our bathrooms!

I have to say CKD and their staff are awesome. So precise, friendly and efficient. Nothing was…read moretorn apart until they were ready to start and finished the job right away. Had our kitchen done 25 years before and it took months to be completed (a true nightmare). Joe Allen was so patient with us because we had no idea what we wanted plus he designed a perfect change that we needed. Every morning he showed up to check on the job and even helped with moving out all our old appliances. I enjoyed working with his son who also help in picking out backsplash and colors. We were so pleased with them that I would call them again and highly recommend them. Whats nice you can tell they love what they are doing and their work shows it. Another quick note CKD was so fast at coming to give us a quote and very reasonable. Eileen S.

Laura Potter at the Kurtis Utica location is amazingly helpful. I came with so many questions about…read morehandles and knobs for my kitchen and bath remodel and Laura was so patient and helpful in explaining just what I needed to consider when making my choices. She helped me visualize the options in several different ways and by the end of my meeting with her I was confident with my decisions and armed with information to make the installations go perfectly. Laura Potter was simply marvelous.

Very disappointed with the workmanship. Shower tile slanted away from the drain. Had to rip out and…read moredo over. Now after shower water drains into main bathroom floor. Call for repair and told shower door installer will not come out to repair until after COVID. They had no issues to install last summer but now they won't repair.

Chris and Lucky did a beautiful job installing our quartz countertops. They were very professional…read moreand took the time to explain how we should take care of the countertops, which we appreciated. I highly recommend this business! Thanks, guys.

Our experience started off well. The showroom staff was friendly, knowledgeable, and helpful during…read morethe selection process. Unfortunately, everything after that was frustrating. The installation process was long, disorganized, and full of unnecessary delays. The person who came out to measure forgot to template the riser for our basement bar, which immediately stalled the project. Later, (after one rescheduled install due to staffing issues), an installation crew refused to enter the house after being instructed to use the basement entrance in the back. They left without completing any work. That decision alone pushed our remodel back another two weeks and disrupted the schedules of our other contractors. When installers finally returned, it was around 5:00 p.m. just before the Fourth of July weekend. Instead of simply completing the job, they immediately started making excuses about why they couldn't install the riser and suggested another reschedule. Fortunately, my painter was there and called them out, making it clear there was no reason the work couldn't be completed. They ended up installing it, allowing the rest of the project to finally move forward. If you're coordinating a remodel with multiple contractors and working on a timeline, I would not recommend Hard Rock Stone Works. The lack of communication, poor project management, and repeated delays turned what should have been a straightforward installation into a frustrating experience.

I couldn't be happier with my experience with Phoenix. I decided to update my kitchen just prior to…read morelisting it. Faced with a very short window, I was fortunate enough to squeeze in between jobs. They hit it out of the park. The quoting and pricing process was perfect and quick with Francesca. She knew of my timeline and made sure to call or email me during every facet of the project. The install team was friendly and helpful - way more than I could have imagined. The job was fast and the work was great and they cleaned up. What more could you ask for?

A real pleasure doing business with this company. I replaced old laminate kitchen countertops with…read morenew & they are perfect. I thought just because I didn't order "granite" I might "sort of" get lost in their system, not so. Francesca was always keeping me up to date and everyone who was involved are very well experienced. P.S. their cabinets are beautiful as well.

This place is awesome. They have every cement stamp project in their showroom. The service that…read moreSherry gave me was outstanding the next day. Joe came out and did the measurements so I have a quote already for my project. I can't wait to see the final results. I am so excited.

We are extremely happy with our new stamped concrete patio. They exceeded our expectations from…read morestart to finish. Very affordable and competitive with the pricing from quotes we received. We recommend them very highly. Very easy to work with and they even followed up after to make sure everything is ok and to see if we had any questions or concerns.

Excellent professionalism and span of multiple services and selections. Staff is excellent.read more

Great experience working with Ultra Floors. They installed new hardwood floors in April 2021…read more Removed old carpet and flooring and disposed of it. Two installers finished the job in just over 3 days. Fantastic work! We will definitely be using Ultra floors to purchase and install new carpeting this fall for the upstairs in our house.

The customer service is terrible they didn't seem to be interested in helping me. I went there…read moretrying to find a sink in the original color, but they only had white or off white. I only went there because I had special ordered original colors in the past. Then they wanted to sell me a cabinet, I seemed to be the "a big joke" to the three men.

Forgot to review a few years ago! Ordered shower doors and custom made counter tops. Showroom can…read moretake some time, to get a salesperson, but after that - most was decent. After 2 years shower doors were leaking a bit at bottom of door. Needed a replacement strip for the bottom. Went in, they found the part - couldn't find the price for it , after looking for a while - they just comped it ! Nice !

I would like to say I used this company really one guy company to work on some bathroom electrical…read moreupdates. Apparently he just hires anyone to do work as nothing and nothing was done correctly or up to code. I had to hire someone else to redo all the work I had him to and fix the fire hazards he did. I posted this on next door but apparently he has the option to remove anything about him does not like. his company has been open less then a 2 years. I should have done more research on this company before using him. Its very shameful what he does. Also not to mention that he made a huge mess cutting into drywall and it got all over the house and he did not care. So we had to have a cleaning company come out to address that dust everywhere.

Peter just finished a trex deck for me. It looks amazing!!! If you have any projects done I would…read morenot hesitate to contact him. You won't be disappointed.