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    High Point HVAC

    5.0 (1 review)
    Open Open 24 hours

    Services - High Point HVAC

    Air duct cleaning

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    10 months ago

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    Total Service Heating Air Conditioning & Refrigeration

    Total Service Heating Air Conditioning & Refrigeration

    2.0
    (6 reviews)

    I wish I could give 0 stars. Don't hire this place, call R Buck or anyone else…read more My AC unit stopped working, Total Service came well recommended. I called to make an appointment. The women who took my info sounded very busy during that call. I was told I was on the next days "list" and to please be home "all day". The heat in the house has me up at 6am, so I make some breakfast for the kids and start waiting to hear from Total Service. And I wait. And I wait. I hear nothing from Total Service. at 3:00pm I call and again talk to the same grumpy women who assured me "I am on the list for today" though her tone told me I was never going to see a tech. 4pm comes and goes. Then 5pm. At 5:15 I call and get voice mail. I spent 9 hours waiting on them and they can't bother with a phone call. They stood me the FK UP! it's 85 degrees in my living room. We have a hotel booked for the night. The hotel wasn't cheap. Called R Buck at 6pm tonight, they had a tech here at 7:30pm who was able to diagnose my problem and will be back with parts tomorrow.

    My new furnace was under warranty from the manufacture. Pat (the owner of the company) came out and…read morecould barely move or breathe. I could tell right away his attitude was horrible and did not want to be here or work. Pat still charged me even though the parts and labor were covered under the warranty. He told me he was charging me because he had to "walk to his truck" to get the part he needed to repair the furnace. He then turned to me and made a veiled threat stating "you would be surprised how much this little part could cost. I should have charged you more." Basically he kept the manufacturers money and over charged me anyway. I have several rental properties and would never use this company again. Pat owns the company. Mark A

    High Point HVAC - hvac - Updated July 2026

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