Got my Livescan fingerprinting for the Board of Nursing done here. Quick. Easy and only $69 for the…read moreservice. The guys knew what they were doing and got me out in less than 10 mins. 3 minute wait time. So efficient!

went in for passport photos. great service! appreciated the friendly greeting upon entering the…read morestore. they weren't busy but the customer service and completed photo service was highly efficient. much better prices than the corporate chains! we will be back for sure!

Service was prompt, efficient and friendly There was a short wait but the clerks were very…read moreprofessional

They're always very accommodating, helpful and thorough. They assist you randomly and very kind. I…read morehighly recommend their services to anyone.

Proud Community Customer Service Alert! I want to send a…read morebig thank you to Valeria and Sahara at my local FedEx in Rancho Cucamonga. These amazing ladies patiently helped troubleshoot my technical issues and provided truly outstanding service. Your professionalism, patience, and kindness did not go unnoticed. Thank you for supporting the community and going above and beyond to help! Grateful for great customer service right here in our neighborhood. Team Smiley

This place is great! The store is clean, well stocked and organized. It's also bright and…read morewelcoming. I've been coming here for years--whether to just drop off a FedEx package, to purchase shipping supplies, or for printing--both regular and large format jobs, and I've never been disappointed. Their prices are also very reasonable. They have designated parking spots for their business since they share a lot with a several other businesses. There's a relatively new package drop box in the center. You can simply scan the barcode on your package to get a receipt and drop your package in the container. They have signage that better explains the process now because where you actually drop the package is a large black box that doesn't even look like there's a dropbox there. LOL! I was laughing with an employee the first time I saw it and she said everyone has issues seeing it, so I didn't feel so bad lol.

I needed a workspace to do a research project and get things printed. I was able to work in a…read morecubicle efficiently and quietly. I received friendly assistance from the staff. The printing process went very smooth. I got exactly what I needed at a very reasonable price.

To that chubby guy in the morning shift That couldn't let…read moreme borrow a blue pen To sing an important document . Having a bowl full of pens behind him Your service absolutely sucks . You should reconsider working with customer service

YOU MAY HAVE READ THE REVIEW BELOW. I received a follow up from the Owner/ Operator of the UPS…read morestore. He acknowledged that recent changes were not yet updated and offered a full refund of the Rolling Fee and that an envelope with cash refund will be at the office should I stop by to pick up at my convenience. I went to the store on 3/23/26 and the owner happened to be there I introduced myself and had small talk. A Young man at the cashier handed me an envelope and introduced himself as the one I spoke to that day. He apologized and thank me with a genuine smile. I want everyone to know that sometimes a mishap takes place and it's Okay but when management correct it and acknowledge the downfall is commendable. I will continue to do business at this local location and appreciate their responsible actions

Very thankful for the UPS Store! I rely heavily on this location for my Amazon returns. This…read morelocation isn't defaulted in my Amazon app, but I always search for it because of their hours, the convenience of the their location, and their helpful staff. Just have them scan the QR code provided by Amazon, obtain my receipt with tracking number, and I'm out the door. I've also used their fax service several times over the years. Some of their additional services include document shredding, passport/ID photos and notary. I've also used this location to send cable receivers back to Spectrum and most recently to turn in my iPhone after upgrading. I had the boxes for the Spectrum cable receivers, but again I didn't need any shipping materials for the iPhone to be sent back to Verizon. The parking lot can be tricky and busy especially with Trader Joe's being right next door.

I will go here again Again…read more And Again. Quick , efficient, kind service with peaceful music & a smile, I always take photos of the encouraging words for the day that she writes on the whiteboard . It's overall such a breath of fresh air & pleasant space to be in. So unexpected when I just needed to mail something or grab a money order

I needed a notary republic and wasn't having much luck. Saw this location from across the at Del…read moreTaco. Went in and got my notary task done and mailed out in one stop. These ladies are great great customer service. A++ Great location.

They never answered and to me a business that doesn't answer their phone is sending the wrong…read moremessage-

The staff at Post Arena are really nice and easy to work with. Every time I stop by, they're…read morefriendly and quick to help. It's super convenient having everything in one place--shipping, notary, and printing--so I can get things done fast. Definitely my go-to spot in Rancho!

RACIST OWNER! I only…read morecame here because I needed to get something done after hours. Was treated so RUDE! The prices for basic shit is through the roof. Certified mail, 10+ dollars. Couldn't be friendly enough to tell me that there would be additional charges to pay electronically. I told her she could have given me a friendly notice of that. "We don't do that here, we aren't charging you that, it's the bank so we don't have to tell you, it's posted on our door", was said in a rude tone. Apparently this lady has a problem of basic manners. Demeanor was beyond disrespectful, just someone beyond autopilot, she talks down to you. I was already in deep, she had already printed and slapped on the label before even telling me the price and had already finished throwing it in the box. What a mind fuck. I only write reviews when it's Extremely good or REALLY BAD!

I came in to ship a package to Oahu. I frequently ship to Hawaii and typically pay $20-$25 at the…read morepost office. This shop is closer to home, so I figured I'd support a local business. They quoted me $56 to ship -- more than double what I usually pay. When I asked why, I was told it was just because the package was going to Hawaii. The package was already packed, taped, and labeled, so it couldn't have been to cover materials or any "extensive" labor to do those things. I mentioned my typical costs and I wasn't provided any more explanation. I went to the post office instead -- and sure enough, it shipped for $22. I don't mind paying a few dollars more to support small business, but a $30+ markup is crazy. It comes across as either dishonest or completely out of touch with actual rates. Unfortunately, this won't be my new place to ship things.

I had a mailbox at this location for five years but canceled it after the new ownership drastically…read moreincreased prices. Unfortunately, The new ownership not only has a bad attitude but will also take advantage of customers. I was charged $114.50 to send a three-page document to Asia using their USPS service. When I checked USPS.com at home, I discovered that the actual Priority Mail cost was only $45.40. I returned to question the $69 overcharge, and their explanation was that $45.40 is the price if you go directly to the post office, while the additional $69 was their "service fee." They further admitted that they add a service fee to every transaction--even for the purchase of a single stamp. While I understand reasonable service fees, charging $69 on top of a $45 transaction is excessive, deceptive, and exploitative. This is not a fair business practice; it is price gouging. I strongly caution anyone considering this location: always ask for the exact service charge in writing before agreeing to mail anything. Otherwise, you may end up paying double or more than the actual USPS , DHL or FedEx prices . I would rate it ZERO stars if I could

Just left this location and I should've known that the same rude guy that answered the phone would…read morebe just as rude, or even more in person. Not helpful at all. Needed to do a livescan AND FBI check and he told me I needed a "different paper" for the FBI, I asked him what I needed and he proceeded to show me some fingerprint cards. I'm not familiar with this at all and asked him if I could use those and he just gave me a look. At that point, I didn't want anyone with THAT attitude to have my personal information to I left, very unhappy and disappointed. The man who used to work here before was pleasant and professional, this man is the complete opposite; also it is super hard to understand him-not a great combination.

Shout out to Anthony…read more I came into this UPS store on a Wednesday evening during rush hour, and even though the store was busy, Anthony was calm, welcoming, and incredibly efficient. He didn't seem stressed at all, in fact, he genuinely seemed to enjoy his job, which immediately put me at ease. Returning packages can be stressful, but I felt a real sense of relief and trust knowing I was being taken care of with the utmost care. Never have I experienced a more respectful, patient, and professional interaction at a UPS store. Customer service like this is rare and very much appreciated.

Warm greeting! Immediate service as in 3 seconds…read more Ensure my big box is taped and taken care of at no extra charge. ( Retail US Post Offices will make you buy that $4.99 small tape even if you need a 1/2 inch sliver ;) Smiling while informing me about the in house notary service, shredding, fax service , shipping and other packing options, computer services and rental and special greeting cards coming soon. THE MOST IMPORTANT THING- - this was the level of customer care on a return. Receipt in my hand before I can say UPS Store. The same, consistent warmth and passion with the two customers after me. Welcome to this UPS Store on Milliken Ave and 4th St in Rancho Cucamonga. Excellence in every phase!