High Sierra Taxi is the absolute worst. Never reliable, any season, cars are filthy old Ford Expeditions, body odor, old food you name it. They NEVER EVER keep reservations. Dirt bag business should be reported, you could get stranded due to their total lack of professionalism and care. read more

A TERRIBLY, FRIGHTENING, EXPERIENCE!! RESERVE A TAXI ELSEWHERE. We booked a van to drive 3 couples to/from a fundraiser at the top of Donner Summit a couple weekends ago. The ride there was pleasant and uneventful. But the KID that picked us up around 10pm for the ride home was unprofessional and UNSAFE. 1. He took 3 calls on his cell phone promising to "have someone there in 20 minutes." Not only is this illegal in California, but I wondered how that could possibly occur since it didn't seem he was taking note of addresses (thankfully!). 2. It had snowed while we were at the party. The drive down Old Hwy. 40 to Truckee from the summit can be challenging--and even more so with fresh, wet snow--and this kid DROVE WAY TOO FAST, even passing the snowplow! 3. No surprise that we SKIDDED OUT OF CONTROL, HITTING A HUGE ROCK, ALMOST FLIPPING THE VAN. There were no seatbelts in the middle row of the van where I was sitting, so we all got bounced around quite badly. The snowplow tried to tow us out of the ditch, but the front of the van was totaled. 4. The worst part was the kid was unapologetic. He was very flippant, rude and showed no remorse. Not once did he ask if everyone was ok! At least 2 of my friends called and left messages with the company but to date they received absolutely no response or follow up from anyone. Ultimately, two of our husbands hitched a ride down the hill and drove a car back up to pick the rest of us up (defeating the whole purpose of hiring a taxi to begin with). Thankfully the accident occurred at the top of the road. With this irresponsible driving we could easily have gone off a cliff if we were further down the road (this is not an exaggeration for anyone who knows this road!). I will take some bumps and bruises over death any day! But I will certainly NEVER USE THIS TAXI COMPANY AGAIN. Accidents happen. This one could have been avoided--but even so, at the very least the company could respond and apologize. Unbelievable....!! read more

Do you value your life? If yes, DO NOT USE this taxi company. Our lives were endangered by the driver. My boyfriend and I got a taxi to go from Truckee to Reno. While driving on the freeway, the taxi driver kept picking up calls, writing down addresses of other people who were calling for taxis and then dialing on his phone to pass the call to someone else. 50% of the drive time on the freeway, his eyes were off the road. My hands stated sweating because I feared we would crash. I asked him: "Sir, I don't feel comfortable with you doing this while driving." He replied: "it's okay, I do this all the time." And proceeded as before. He also had huge anger management issues. When he couldn't find a pen to write down an address (while driving on the freeway!), he started swearing. When one of the callers couldn't hear him well, he basically started yelling at her. I was afraid to speak up because he clearly had bad anger management issues. He was rude, condescending and incredibly irresponsible. He should be arrested for how he was driving. read more

We were recently visiting Truckee over the week of Christmas. Sadly my car didn't drive without skidding all over the road even with chains. Thanks to this awesome taxi service we were taken everywhere we needed to go, all of the drivers were awesome! They were polite and we even shared a few laughs with most of them. They weren't always on time but given that it was Xmas week we knew it was a busy time. I would highly recommend this taxi service if you are in the area. Hopefully they will continue to stay in business as long as Uber stays away. Support local! read more

Got in at midnight tonight on a long flight from NYC. Was pretty disappointed to learn that although I had called and booked a car earlier that day and spoken with Patty, it had not been "written down in the book." I recommend this service frequently to friends coming to town. Next time will think twice. read more

I live in Truckee and have seen taxi companies come and go. I was floored when I heard they were getting bad reviews on yelp. They have always been prompt and reliable and safe with me. These folks know how to handle the weather, the terrain and any special requests I have. I called the other day because I needed a ride from my airplane hangar at the Truckee airport. A big storm was coming in and I needed a ride quick. My driver was able to find me and get me out of there. Only a dedicated local could've shown me the expertise and the hustle to get it done. Thanks Nick! You guys keep rocking it out! read more

Definitely agree with others. Though the drivers are very friendly, the prices are ridiculous. I don't know how they get away with these prices. 2.36 miles cost us $40 really??? it was after 11pm, but still wow. I was in shock. read more

I called the taxi service...a lady said she would be there in a few minutes...true to her word I then asked her how much it cost. I was told a price that seemed doable. Especially since I had my 2 Scotties and it was getting hot. So when we traveled the .9 of a mile to our home and pulled in the driveway I asked how much I owed. She replied I didn't turn the meter on how about $10. I replied that I didn't think it was quite a mile. She said pay me less then. Now her total was 3x the amount she originally told me. I felt disrespected. I handed her the $10 and maybe slammed the door. It has set poorly with me all day. So this is my review...im getting it off my chest. Letting it go. Thank you lady for the ride. read more

Mike, our driver, recklessly pulled over on a narrow airport on-ramp, called me "the biggest bitch in the world," and threatened to throw us out to walk when I asked to see a rate chart and ID to later contest the discrepancy between the $180 meter charge and our quoted flat rate. He had declined to honor the flat rate when he picked us up at 4:30am, leaving no alternative but to get to the airport and attempt to address the issue later over the phone. Upon arrival he couldn't produce a taxi license or rate chart, refused to give me any name other than "Mike," irrationally threatened to call the police, then ultimately charged us a fair $140. I travel extensively and am rarely surprised by this type of taxi nonsense abroad, but in the Tahoe area it is unconscionable. Furthermore, calling a female customer asking for a fair price a bitch is never appropriate. read more

High Sierra Taxi - Driver Mike ignores our flat rate quote calls me a bitch and threatens to throw us out of the cab when we ask to see the rate chart. - Taxis Near Me

Wished I could give 5stars because they were so nice on the phone. However, our reserved ride was canceled 30 minutes prior to the time due to traffic conditions that seemed predictable. I had called multiple times to confirm, and we had to make a scheduled train which made this late cancellation particularly frustrating. I wouldn't recommend this service if you need a reserved ride on a busy day. For what it's worth, there wasn't nearly as much traffic as they quoted us when we finally found another taxi that was available. As an FYI for those trying to catch a taxi on a busy day, it did take us an hour to get another available taxi with a different company. read more

Amazing Company! If you ever need a taxi I would definitely recommend High Sierra Taxi! SUPPORT OUR LOCAL TAXI DRIVERS!!!! read more

Stephanie saves us! Woo hoo thank you for not opting to cancel us. Loved stephanies service and commitment to excellent service

I did not use their service only quotes and advice that's why only the four star rather than five star rating. Their customer service went out of their way to first taylor to my scheulde, help me find alternative to the still high rates from Reno Airport to Tahoe North Shore. And also first offered discounted rates compared with the average cost from other providers. Highly recommended to at least contact them and get a quote. read more

I was a little hesitant based on some less than kind feedback on here, but I went ahead and booked last minute anyway. We were coming in on the train and I emailed ahead, I got a prompt reply, booked a driver and even though our train was a good half an hour late, our driver waited for us and made sure to call us before leaving to make sure we were still coming. He was nice and greeted us warmly when we arrived, helped with our bags and was a perfect gentleman. Took us to Northstar from Truckee train station at the price we were roughly quoted. They did a great job! No complaints! read more

These guys are the real deal not like the Covidiots at North Lake Tahoe Express. Russ picked me up in Truckee and high tailed it to Reno Airport. They get the job done. read more

I have recommended High Sierra Taxi to many of the guests at the resort that I work for. This past weekend I arranged for them to pick up 2 guests that were staying with me from Mexico City. They were in Tahoe for the Spartan Race. High Sierra was right on time, which was expected as they are always prompt. When my friends returned from their race, I asked how the taxi service was. They were surprised at how rude the driver was. They were not accustomed to tipping and did not have enough to tip. The driver berated them for not tipping and used foul language. I was embarrassed an shocked by this. This was not good representation of our area. High Sierra has always been courteous and friendly. I hope that this was a one off. read more

Horrible service! Guy picks me up but doesn't have a square and can only take cash so he drops me off in a completely different location and says another taxi will come get me. I ended up having to call another taxi service. Avoid ! read more

Was in truckee on Friday for memorial and used high sierra taxi - amazing service and my driver Ian was so courteous and kind- recommend to anyone! read more

I have never seen someone be so rude in my life. This red headed driver constantly honked at people and screamed in the car. This guy has problems and should not have a job where he interacts with anyone. read more

They get slammed especially when we are busy in town they always try and get you home safe. Sometimes they are overwhelmed so make sure to give them time. read more

I was at Tahoe Biltmore Thursday, February 20th and spoke to a driver about 1:30 a.m. He said he would pick me up in 15 minutes. I was headed to Tahoe Vista. I texted him back and then called and no answer. He was a no show. I ended up having to walk 2.6 miles to my hotel that night. I would never use this company again. There was no Lyft or Uber available at that time. read more

CUT OFF A BLIND MAN. I'm sitting at an intersection waiting as a blind man w/ his long white stick is crossing the street, in slushy snow. This taxi comes along, makes a left hand turn, swinging wide so he can get around blind man. Blind man has to turn around & get back on the street corner he just left cause he can't figure out what the heck just happened. OUTRAGEOUS, RUDE DRIVER!!! read more

Great service and the driver Ian was very helpful and friendly. Thanks for the lift! Will be calling you guys from now on, very dependable!

I have used High Sierra Taxi a few times and every time has been a good experience. They are fast and the cars are clean, and the prices are fair. Dan is a great driver too, really friendly and a safe driver. I feel like you can always trust their drivers to take the fast way to where you're going too, which is a huge plus for me, as I don't like telling my driver which way to take. Def recommend them! read more

Wonderful experience with a professional and responsive company. I was in a jam and they went out of their way to serve me. Nick was my driver and I could not have been happier. Thanks again Nick! read more

Terrible snow storm and the 80 is shut down. Roads up to Tahoe Donner are nearly impassable and our car with cable chains can't get up the hill. High Sierra was booked for the next 90 minutes but promised to come get us and take us up the mountain. Our driver showed up as promised, helped us load our bags and got us back home in good time. He was polite and had helpful advice on how to get back on the road the next day. Wonderful service on what I'm sure was a very busy day for our driver. Thanks! read more

Ride from Truckee to Squaw cost double an Uber ($80 vs $40) and the driver walked off with our cash without giving change, i.e. assumed the change was his tip. Based on this experience, I would caution others to get a fare estimate in advance and be clear on your tip *before* you hand over any cash. Or just use another company...! read more

The guy was not very friendly and neither helped me get my bags Inside or out of the car... It's the least he could have done for a 55 dollar ride that was only 9 miles from Soda Springs to Truckee and lasted 15 minutes... It would be a better option to hitch hike than to go with this service. Completely unsatisfactory and way overpriced. Not worth it.. An Uber car from Reno Nevada would be more reasonable, nicer and provide snacks and water... Also this guy seemed to not want to take me to where I originally requested because roads were too curvy ... Yeah dude, we're in the mountains . Overall, this place/service was horrible. read more

Best experience every time! Ian is the most trusworthy driver and always ahead of schedule- I've ridin with this service many time and ian is BY FAR the best, conversation, punctual and always kind as can be. read more

The most reliable and courteous taxi service in the Truckee Tahoe area. They were on time, if not early, and called beforehand that they were on their way. If they were unable to get through to me, they called back and made sure i still needed their service. I highly recommend them. read more

Our driver was an awful driver. Texting while driving, swerving from lane to lane. Cut off a semi truck. Amazed we made it to our destination safely. Get an Uber if you can, not worth the stress and doubt of surviving your trip, especially if it costs considerably much more for such wonderful company. Will never recommend this service to anyone. Shockingly bad read more

Want a TAXI! Call High Sierra Taxi as they are professional, reliable and courteous. Their vehicles are spacious and 4-wheel drive safe. My ride to the airport was smooth in all ways as they showed up as scheduled and got me there on time. Thanks, High Sierra Taxi. I'll call you when we are back in the Tahoe area. read more

Unprofessional. I arranged a week in advance for them to pick me up at the trail head for the Pacific Crest Trail, about 8 miles outside of Truckee. Rather than go to the parking area, they went to the freeway off ramp for the PCT and decided I did not show up and left. I would have left it as a miscommunication, but they left an insulting voice mail. After asserting I was not in the right place the operator said: "you are probably not hiking today because there is a little bit of rain. I notice you are from Santa Barbara and there are a lot of softies in Santa Barbara so I'll take it for what its worth and that you are probably a softy." WTF? At least this guy from the Santa Barbara area knows where the damn trail head is for the Pacific Crest Trail that is EIGHT MILES FROM THE OPERATOR'S HOME TOWN! Go with someone else. Herb read more

If you like body odor and horrible service choose High Sierra. $20 tip and they can't arrange to take you back home. Piss poor! read more

I always get good service from High Sierra taxi . Just today Nick gave me a ride right on time. I have read some rotten Yelp reviews for High Sierra taxi that's why I continue to use them. read more

Really nice folks, but $81 + a tip from Tahoe Donner to just past Alpine Meadows-one way-in the day time-calling ahead for a pick up time-on a weekday-to get my car at the mechanics-leaves me feeling ROBBED. DO NOT get in this cab without a set price. read more

These guys were clutch in our Tahoe outings, not to mention the knight in shining armor when a friend flying internationally was getting in to the airport much later than expected and missed all the choreographed pickups. Their airport rate is $120, which is a about $30 less than the rate offered by other local taxi/car services. They always answer the phone (and don't hesitate to do so while you're in the car, which is a little dangerous and distracting, but great when you're on the other end of that call, obviously since it means you're being helped), are friendly, and all their vehicles are SUVs, which is perfect for large groups and/or if you're traveling with all your ski/snowboard gear. They do charge a minimum of $30 for Squaw Valley pickups, so if you're in Squaw Valley and only going a short distance, they may not be the best choice. Shout out to Mike for handling all our transportation needs! read more

Arrived on time and got me to the airport. Cheaper rate than competitors-yet still pricey. Nice driver.

Called Saturday to book a trip from Tahoe city to the Barker pass trail head on the Tahoe rim Trail. As we only wanted to drive one car up from Sacramento the gentleman answered the phone was pleasant and stated he was in Reno and would call me back. Which he did and made arrangements to have a taxi pick three of us up in Tahoe city at 7:30 AM on Sunday morning. On Sunday morning as we were waiting for the taxi I received a call from the taxi company. Ian the driver stated that he would not be able to take as. he then stated he was given the wrong information and he would not take us . Well that created a huge problem as we had planned a 16 mile hike that was not a loop trail but a you need to be dropped off on one end kind of hike. Ian said he would try to find us another cab but that didn't happen.iI would never use High sierra taxi ever again!!!!! Why book a reservation if one is not going to honor it thank goodness for truckee River cab company they picked us up and took us to our to our destination.. No thanks to the stress caused by high sierra we almost had our day ruined. read more

I was in a bind - I did not know that there was no way to safely ride my bike from Truckee to Reno. I had been bike touring from Portland down to Truckee along the Sierra Cascade mtns. Needed to get to Reno REI to ship my bike and allow me to fly back Colorado. Google maps showed a route but when I started on it, it turned into a dirt road. Some Forest Service Rangers I ran into said they did not recommend me taking my touring bike with panniers on the road. Now what? One of the Rangers recommended High Sierra Taxi because of their Suburbans that would carry my bike and all my gear. Called them up and Ian,the driver, was there within within 20 minutes to pick me up. Drove me down to Reno without a hitch. Was really impressed with Ian when he turned off the meter after making a wrong turn due to construction. I thought that showed a lot of integrity. They helped get me out of a bind quick! read more