Amazing Rip off!!! I…read moream booking a sprinter van and SUV for my daughter's wedding. Initial quote for the sprinter from S. Reno to a location up Mt. Rose Hwy, one way..... a three hour minimum for a 30 minute trip per Google Maps. After the wedding, an SUV to take the bride and groom from the Mt. Rose location to S. Reno, again, 20-30 minute trip with a two hour minimum for the SUV. Okay, I can deal with this as I understand minimum, so I add one stop in Incline village for both the sprinter and SUV. Total trip time per Google Maps, 58 minutes. I just received a new quote that now for my TOTAL 58 minute trip, they have to increase the sprinter minimum time to 5 HOURS and the SUV for 3 HOURS!!!!! For a 58 minute job!!! If that is not a complete rip off, tell me what is.

Reno-Tahoe is really the best. Don't let a cheaper company ruin an otherwise good travel day!…read moreEdgardo arrived before time-always a relief! These drivers are highly trained in all aspects of driving and customer service. A wonderful office team keeps things running smoothly and communication was excellent.My deepest thanks and appreciation for such a great group!!!THANKS!!!!

Excellent ride! Larry, cabR710, runs a smooth cab ride. He also found my phone and left it in safe…read morehands where I was at after I accidentally left it in his backseat. Rosie from dispatch was also phenomenal for booking Larry for my ride home and ensuring I was able to retrieve my cell phone. Thank you Mr. Larry and Miss Rosie for keeping a wonderful day exquisite with love, honesty and compassion. Sven, from the customer line, is always excellent as well! Plus, almost every ride I've received has always had friendly, respectful, professional drivers. Respectfully, Leslie

Don't waste your time / money on the company . I reserved a cab 12 hours in advance to take my…read morefamily to the airport on 7/16 at 6:45 am. Never showed . I called asking status and they claimed they didn't have my reservation . Needless to say, I barely made my flight and was forced to pay $200 to park at airport. After 3 calls to speak with ownership, I received a call back from the opps manager Brittany, (3 days later) who claimed she saw my reservation and would get back to me within 2 days .. (I gave her the names of all people I dealt with at the company) 1 week later, after several follow up calls, I still have not received a call back . No wonder their ratings are so poor !!

We used Sunset Limo today for transportation from RNO to South Lake Tahoe, and I wanted to take a…read moremoment to share how wonderful the experience was. Our chauffeur, Jade, was absolutely amazing. She was professional, friendly, and made the entire trip smooth and enjoyable. I would definitely request Jade again and highly recommend her to anyone using your services. While I'm sure all of your chauffeurs are great, Jade truly stood out. Thank you again to Sunset Limo and Jade. We look forward to using your services again in the future.

I've used this company several times and they are always on time. Extremely reliable. The drivers…read moreare friendly and accommodating. I would highly recommend them for any of your transportation needs.

It's not ok that there is only two wheelchair taxi cabs for the entire city of Reno, Nevada…read more That's a safety problem big time! I'm a former naval officer and disabled wartime veteran. I missed my flight now twice because of the cab not showing up and they told me I can't make a reservation. Wow reno has really gone down the toilet bowel when it comes to disabled access to get to the airport .

The ride itself was fine, but the overall experience didn't feel as professional as I expected…read more Communication could have been better, and the service felt a bit inconsistent from start to finish. I reached my destination, but I'm not sure I'd choose this company again unless things improve.

I love Hot August Nights! My husband works on old cars and every year we spend time at the Atlantis…read morecar show so he can tell me all the cars he has worked on! All of the cars are so beautiful. I added a couple of photos in my post of my favorites this year. For over 20+ years Brian has been coming to the Atlantis car show with his Corn Dog Stand! It's is the very best corn dog I have ever had! He has a family secret recipe that makes his corn dogs so amazing! I usually have at least three during the week!!! If you're at the HAN Atlantis car show be sure to stop by and try one, believe me you will thank me later! This year the summit racing move their booth over to the Atlantis, if you're looking for it. The Atlantis has show & shines with great prizes money, cruising, bands and entertainment always great! Fun things for the kiddo's and craft booth's galore. If you're in the area the first week of August stop by and check it out!

Stayed at the Atlantis this weekend. Came to Reno for a family reunion…read more The rooms are very nice and look somewhat new, however for this price I would expect a lot more. My cousins picked this location because they are members of a group who used this chain of hotels and casinos often. I personally am not attracted to gambling , so I don't frequent this type of hotel. As I said the rooms were nice, but this hotel caters to the gambling crowd. My cousins got their rooms on comp, because they gamble here so often and that is great, but if you are not a heavy gambler and you are not getting a free room I cannot recommend the Atlantis.

My friend recommended sierra west to me for my next business trip, I gave them a call and…read morescheduled a pick up time where to pick me up and to my destination, the driver showed up on time in a nice fully loaded SUV , the car was very clean and detailed very nicely. The driver was very polite and helpful getting my luggage into the car. He knew his way around the area very well and didn't have any problems getting me to my destination on time. I highly recommend this company for any of your travel needs in the Reno Tahoe , and surrounding areas, I want to thank Roger Wilson the owner and the rest of sierra west for the great service They provided me, Benjamin Bryant.

service ever. Picked up at my home and driven to the very clean limo great service. The driver…read morewas very polite and me water with my bags. I wouldn't use any other service.

Good day,I had Mr. Duray(driver,I think misspelled)please he transported me from Renown to Alpine…read moreskilled nursing facility. On I think Thurs at 2:00pm He was very polite and very patient. Thank you for having him as an employee,please give him some sort of recognition. Thank you My name is Diane L Townsend Email: chungyanghi@gmail.com Phone#775-954-6862

GMT transferred my husband to a care home on short notice when he suddenly could not sit or stand…read moreup one morning. The gurney could not make the sharp turn into our bedroom but Rochelle and Tonya were able to carefully and gently transfer him to the gurney in the hall. I'm very happy with their care.

Have used many times, but no more. I arranged a pickup at Reno airport, and paid in advance by…read morecredit card. My flight arrived on time, but nobody from the transport service was there to pick me up. Had to take an Uber to get home. Biggest complaint is that the company refused to refund the charges. It is one thing to show up late or not at all, but to charge for services not provided is very unprofessional.

This is not a party bus/limo! Completely false advertising. This is a transit van that appeared the…read moredriver was living in, two of us were sitting on coolers and a makeshift bench. He claimed he sent photos of the van to us before time, ABSOLUTELY never did that. Driver had very odd communication and arrived late. After taking us to our first stop he tells us he's taking the van to a mechanic and will be back.... At our next stop he got out of the van to try to take photos of an intoxicated girl that was not in our party. We booked based on other positive reviews but please be careful booking (especially ladies). He charged our card 4 different times and had numerous uncomfortable interactions with us all night.

Yan and his perfect limousine service is by far the best that the Tahoe has ever seen in at least…read morethe 58 years we have been full time residents. The timely pickup and communication prior to picking us up late on Sunday night with an absolutely clean and safe vehicle was so welcomed . We will definitely use this service in the future. Bruce and Molly Olson