Verizon has always been known for their strong network with decent customer service but their rates…read moreand utter lies are beyond pathetic. First, it's the only carrier when you initially sign up you will have a bill in hand or emailed within 48 hours. They attempt to justify this as being for the "first month and a half of service" yet within the next upcoming month you will receive another billing. This is a practice that I have yet been able to find a Verizon Rep to be able to provide a logical explanation. Next, THREE (3) YEARS AGO my wife and I were looking into switching from AT&T to Verizon. We called Verizon Corporate and after spending an hour on the phone with "Gary" he advised us (we have the recording) that if all we wanted were SIM cards as we were being our devices over, if we didn't use the Sims or changed our mind we could simply call to disconnect and throw out the sims. The cards were delivered and we never opened the box. However, within two (2) days we received a bill for $630. I called immediately and advised what we were told, provided the recording along with copies of the chats and emails from Verizon. This took close to two (2) months to straighten out and it was tough as hell due to their absolute bullshit but it was "fixed". After many back and forth a week received emails advising us that the account was closed with a $0 balance. Fast forward three (3) years to yesterday. We are still with Big Blue (AT&T) but called Verizon to look into our options. Immediately they advised us we owed them $130 from three (3) years ago and advised that because WE CALLED THEM LOOKING FOR SERVICE WE HAD BROUGHT IT TO THEIR ATTENTION. They had no information from our prior interaction and threatened us that we had "72 hours to convince them we owed them nothing or they would send us to collections ...". (They sent us to collection three years back but THEY IMMEDIATELY REMOVED THE MARK WITHIN TEN MINUTES OF MYSELF CALLING IN AND DISPUTING IT. They apologized at that time and it was over, I thought. Yesterday I immediately sent them copies of their emails dating back to late 2021 showing the account was closed with an actual credit (somehow) on the account of $12.78. I sent them images of the chats, emails et-cetera. What other proof or information is needed other than EMAILS COMING DIRECTLY FROM YOU ADMITTING YOUR ERRORS AND SHOWING A ZERO BALANCE WHILE CLOSING THE ACCOUNT? I'm aware of a pending Class Action Suit against Verizon for very, very similar circumstances. This doesn't surprise me in any way. These ass-clowns are crooked, and so large the left doesn't know what the right is doing and they document nothing. I'm extremely interested to see how they respond. I'd love to join the CA. Funny thing, when my wife explained the situation to these shit-cyclones reminding them of the fact they are owed NOTHING but we are paying AT&T close to $1k a month and would prefer Verizon's network the Rep actually stayed on a recorded line "we don't care what size of account you could bring to us. $1k is nothing to me and if you switch or not this doesn't affect my employment...". Oh, really? This egotistical corporation with its employees needs brought to its knees.

The only reason I'm giving a 2 over a 1 is that ONE of the managers was extremely helpful. I bought…read morea new Iphone from the OFallon store after being an Android user. I was treated like I would be too stupid to figure it out. There are definite differences and more steps to achieve the same thing you can achieve on an Android in one. But when attempting to download a ringtone from Itunes, the phone locked up 18 hrs after I purchased it. I took it back hoping for a solution and the idiot that sold it to me and the manager on duty laughed and told me to go to Best Buy. "It's not the phone's problem. It's an Apple problem". Luckily I came back later that day when a different manager was there and he fixed it. I will never buy from OFallon again. Terrible attitudes. Terrible customer relations skills and they only care about upselling you on stuff you don't need.

The customer service is horrible at this location. My family has been a customer for 25 years and…read moreno upgrade, purchase, ect has ever gone smoothly. The agent helping us was obviously new, she needed assistance and the other two workers were just cackling with each other, and not with any customers. It was pure chaos.

This is a new location for the Closing location on Veterans memorial Dr…read more I recently started going to the Verizon store out in St. Peters because I work out here and my work wanted me to have a phone. I met a sales person that has taken care of both my personal account and business account very well. Her name is Tess and she is on her game every time I need help with our plan or phones. I would recommend both this store and Tess as a sales person. I know most people that are trying to get you to buy a phone really pressure you into something but she really answered all my questions without making me feel like I needed to walk out with a phone. I was torn between the droid options and the iPhone 4. she helped me with all the issues I had and helped me figure a way to save money with our account also. When I went back to my boss I had a real list of positive reasons to add my line and move to a different account. I will be upset if she ever transfers or leaves Verizon. It is hard to find someone that actually looks out for you and gets you what you need.

Did a great job getting my computers cleaned up after a bad virus problem.read more

From the owner: When you need help setting up a new computer system or require repairs to an existing laptop or…read moredesktop, My Savvy Tech, the foremost computer services, desktop support, and IT company in O'Fallon, MO, can get you up and running in a flash. Locally owned since 2008, this computer maintenance firm has been helping customers in greater St. Louis solve Mac and PC issues for nearly a decade. They handle issues such as virus removal, data backup, and computer screen repair quickly andefficiently at affordable rates. My Savvy Tech offers computer repair and system administration services to support both business and residential needs. For instance, they provide networking support, Internet security solutions, and software support for QuickBooks and Microsoft Office to help you maximize your business efforts. They remove viruses and malware, and perform system cleanup to increase yourcomputer's speed. Their data recovery services ensure your valuable information will not be lost in the event of a power surge, damaged hard drive, or system implosion. They also can help with hardware issues, like computer screen repair or laptop keyboard replacement. My Savvy Tech offers on-site repairs for businesses with three or more computers, as well as in-store service...

Christian at Spectrum O'Fallon is awesome! He is professional, knowledgeable and kind. He works…read morevery hard on the behalf of the customer and that is why Spectrum is the best!

Hands-down the worst mobile coverage, of any carrier I've ever used. If I could give it less than…read moreone star, I would. Save your money, go somewhere else. There is zero coverage in the St. Peter's, St. Charles, St. Louis Mo area on this pathetic network. Spectrum should be ashamed to even call themselves cellular provider.

HORRIBLE INTERNET!!! Slow internet speed, loses connection constantly and even after being a loyal…read moremember for over 5 years, they still jack up my monthly cost every 6 months. Called to cancel service and was given the run around. Transferred several times. Customer Service Rep named Sara wouldn't even let me speak...she continued reading through her script and then stuck me on hold for an additional 10 mins. DON'T USE THEM!!! GO WITH CHARTER COMMUNICATIONS!!!!

From the owner: CenturyLink offers a complete suite of broadband communication and entertainment services for…read morebusiness and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DIRECTV - all on one monthly bill. For businesses, CenturyLink has a comprehensive range of flexible and integrated telecom and data communication services designed to help home offices, small businesses, medium sized businesses and enterprise business clients be more productive and communicate with their customers. Telecom solutions include local phone service and equipment, data services, long distance phone plans, Business-Class High-Speed Internet (DSL), mobile phone plans, satellite TV from DIRECTV, high capacity data network services, voice and data communication equipment and Managed Network Services (MNS). CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. We operate in 33 states, with more than seven million access lines and more than two million broadband customers. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home.

I've had ATT for cell phone service many years but this is horrible what they are doing and they…read moredon't care about customers. They put my cell phone account under U-Verse. BIG MISTAKE. I HATE U-VERSE. I'm going to have to go shopping now and drop ATT service because they are f'd up man, I mean it. I have to pay them $550 for 2 months time. Does this sound right. when my bill was used to being $130/month. I used to love Directv until ATT bought it out. BREAK THEM UP. TOO EXPENSIVE AND awful services

AT&T keeps charging me for wifi service and non-return of equipment that was sent back MONTHS ago…read more They have sent my account to collections for something they should have received already received. I have called their support line and been assured by whatever agent I spoke to that the issue was corrected before I started getting daily calls from a collection agency where I have been charged for wifi service I had no way of even using as I had no AT&T wifi modem to use this service with as the replacement never arrived to me, just like the faulty wifi modem somehow got lost on its way back to AT&T. What an absolutely horrible company with godawful, lying customer service agents.

****BEWARE-Don't use this site for UTAH** This is not Utah…read morejail service. Their name is almost exactly what the real inmate calling service is. You want to use Securus Technologies. Not this one, they will charge you $50 and only refund a portion of your money back even if you cancel and request a refund within minutes of realizing you paid the wrong company. It has been 10 days and I still have not seen my money returned.

From the owner: SecureTel is an authorized DISH Satellite television Retailer specializing in Satellite television…read moreand Internet. We are your local choice for DISH service. We have served Wentzville, MO since 2001 and are honored to be a part of this local community. DISH is the best choice for value, technology and customer service. Call or stop by today.

Matt M came out to check my modem etc. Upgraded installed beautifully…read more Excellent service Debbie B

If I could give negative 10 stars I would. Socket is the absolute WORST utility provider I have had…read morein 50 years. I cancelled my service 2 days into a billing cycle and they charged me for the entire month. I returned 2 routers and they charged me for one that was "dirty". 5 months after a service call they billed me $200. with my monthly bill without notifying me. If you need internet service and SPECTRUM is available in your area, I would highly recommend SPECTRUM!