Terrible customer service. It's almost impossible to cancel your service once you have signed. And…read moreif for instance your CC gets lost and you miss a payment, they are quick to ruin your credit!! I cancelled them as SOON as I had an alternative. They are a shady group of con artists.

We had an outage about 7 weeks ago. Since that time we have experienced constant up and down with…read moreservice. And when I say constant, I mean it changes every few minutes. I'm working at home due to Covid and can't afford this grief. I've spent numerous hours in the queue, waiting to speak to a CSR, and they make you run through the same process. Technicians have been out numerous times to only put a band-aid on the problem, then when they leave, back to the same problem. It's not just me, all our neighbors are experiencing the same problem. We are told that the station we are all connected to needs to be replaced with more updated equipment, but CenturyLink won't spend the money, they won't do what it takes to keep us up and running. How can they charge for a service that doesn't work??? I've started making complaints to other entities. Hoping someone will help us. If you can avoid going to CenturyLink for your internet service, please do. Save yourself the grief! I've read many Facebook comments and other reviews, and it seems to be the same story everywhere.

Long lines and slow service! I left after waiting 30 minutes just to return equipment to them…read more Ridiculous!!! My time is valuable!!

I was referred to Sat-Com by my Home Owner's Association management. This was my first time using…read moresatellite services. The installation was very professional; they had to run some new lines through my garage, but everything they ran was tied up and tucked away neatly. I had the Genie DVR installed, and Dan (owner) sat down with my wife for about 10 minutes explaining all of the features of the remote, DVR service, and DirecTV offerings. All-in-all, it was the best installation experience I've had from any provider. The DirecTV service itself is working great right now as well.

If I had to rate this store, I would give it a 0 out of 10…read more This was an awful experience. I went into AT&T to get a new phone and was met with pushy, slimy sales tactics instead of actual customer service. The staff focused entirely on upselling unnecessary add-ons, avoided giving clear answers, and rushed through the important details. It felt misleading and dishonest, like they cared more about screwing me over and money in their pockets than helping a customer make the right choices. I have been on the phone with AT&T for several hours trying to clean up the mess they made. Since it has been over 14 days everyone is saying they cannot help the situation. I went back up to this store to see what their explanation was behind all of this and all he said was "I don't know, I guess it was a mistake." I left feeling frustrated and uncomfortable. Buying a phone should be simple, not something that feels manipulative. This experience completely destroyed my trust for AT&T. I would not recommend this AT&T store to anyone. If you value transparency and respect, GO SOMEWHERE ELSE.

I am posting an update to my complaint. I have been contacted by the corporate office by the name…read moreof Vandon D. He worked with to recent issue with AT&T. Very much appreciated and gave some hope back in "humanity". He fixed the problem that I had with the AT&T store in St. Louis. This shows me that AT&T really does want our business. With that being said, thank you Vandon for your help in fixing my issue. You went over and beyond what Verizon would have ever done. Thank you.

Great Sales and Service on DIRECTV Satellite that I purchase from Mid America and they were…read morewonderful to work with. I feel that we got they best deal for the money and they installed the Satellitte and DIRECTV equipment the following day! Thanks MidAmerica Satellite for my new Directv

Christian at Spectrum O'Fallon is awesome! He is professional, knowledgeable and kind. He works…read morevery hard on the behalf of the customer and that is why Spectrum is the best!

This company is sooo freaking frustrating. We spend a small fortune monthly to have TV and…read moreInternet. When I record a show, the recording timing on the Spectrum system cuts off the last 2 minutes of EVERY show. We had a really nice technician come to our home and fix the old refurbished box of equipment that they use. We pay full price and we get used/refurbished equipment. The DVR is out of sinc for the show times that are on the channels. They don't want to fix this issue for whatever reason. Why can't they get the shows sinced up to work with the recording of the the DVR?????? Spectrum get your SH*T together and FIX THIS ISSUE.....Sick of paying for a SH*TTY service.

I want to commend the excellent service and support provided by ABF Security. The personal service…read moreprovided by Amanda Cullen is simply best in class. I came to ABF from a Ring monitoring subscription and the difference in protection and service is substantial. I recently was traveling and a storm knocked out my system and caused some strange behavior. I was able to engage ABF support via text message using the plane WiFi and with their help enable the cleaning people to access house without tripping the alarm. Remote diagnostics were run and Josh from ABF was out the next day with a fix and also some additional insight on what my ABf system can do with advanced smart home tech. ABF does so much more than simply provide monitoring and they are worth their price. If you are using inexpensive and basic alarm systems, I highly recommend upgrading with AbF and gaining enhanced protection and peace of mind. They are part of the Alarm.com ecosystem which means it's the most advanced and always evolving in its simplicity. Thanks Amanda Cullen for going above and beyond!

I used this company solely because my landlords at the time had them install a fire monitoring…read moresystem. The installation and equipment were significantly overpriced, roughly triple the cost of other providers. From the outset, we encountered ongoing issues: technicians were dispatched multiple times to fix problems, but the issue remained unresolved. I was billed for an invoice and for a monitoring service that did not function. My calls to obtain results went unanswered. As a result, I stopped paying for a service that was not working. The account was subsequently turned over to collections, despite my continued attempts to contact both the company and the collection agency. I am now facing a lawsuit for over $6,000. This dispute could have been avoided if the installation and service had been performed correctly from the start.

Went in to ask a couple questions and possibly buy two new iPhones. The dark haired man working…read morethere (we were the only customers in the store) was not at all helpful and told us that if we have questions about the phones we should go to the Apple store!!!! Wont be back there!!!!

Avoid this location at all costs. I had a really bad experience with their reps. I left my phone…read moreon the bumper of my truck, which was totally my fault. I used Life 360 to locate the last time it was pinged which was in the median of the interstate. I spend 40 minutes looking for my sim card which was terrifying as trucks were flying by going 70+ MPH honking at me. I was able to locate my case and my screen protector but never found my Sim card. I then headed straight to the AT&T, which was the worst decision of my life. I still had 10 payments on my old phone and the rep told me that I couldn't buy out my old phone, to be eligible for the upgrade discounts. I asked several times why I couldn't, but he made up some non-sense. I was pretty frazzled and wasn't thinking straight knowing that I was only going to be able to recover some of my data. The rep told me that the best thing for me to do was to add a new line so I wouldn't have to pay $600+ due to my cell phone credits I received when I traded in my old phone. I finally broke down and let him add a line to the account which was against my better judgement. I left the store feeling like I got hosed. I used my new phone to lookup some information on my account and found that I just needed to pay $335 to be eligible for the new phone discounts. I then called AT&T customer service who also informed me that I had insurance on one of the phones on my family plan which made me eligible to file a claim. The customer service rep told me to cancel the line, I needed to return the phone, and have the rep cancel the line he just added. I went back in and returned the phone and the rep refused to cancel the line he just forced me to purchase. I then called customer service again and they told me that they couldn't cancel a line over the phone. Now I have no phone, and an extra line that I didn't want or need. Please join me in boycotting this location so that this doesn't happen to anyone again.

"This has been my store now for 10+ years and the staff is ALWAYS great. I can go in with the…read morestupid "what did I DOOOO???" questions and they will help me. Yesterday was no exception. Couldn't get phone to pair with Bluetooth. Sorry didn't get young man's name but he helped me set it up."

Great service! Good value and friendly staff.read more