I don't wanna let the cat out of the bag for fear that they will change. I can't believe this level…read moreof honesty and kindness and integrity still exists in this day and age. I have found an auto mechanic I can trust and will use for the rest of my days. I could not recommend them any more highly. Go and tell friends.

Great honest shop! Good pricing and they got me in and out same day ! Will be back !…read moreWohoooooooooooooo

Ok this is one of those 'didn't use the service but have something to say anyway' posts:…read more Called looking for a shop Friday 2:30pm that could do a pre-purchase auto inspection same day on a used car I was interested in buying from a lot on Nolensville Pike. Had seen reviews and Essy seemed widely respected. Gave him a call. He answered and I asked if he could fit me in. He apologized that he couldn't because he was at his daughter's graduation that day but that if I called back Monday he'd see if he could fit me in. I ultimately found another shop nearby that also had good reviews with immediate availability and it was a good experience, but just wanted to say how much I admired Essy answering my call. I felt like he did in case it was an emergency repair situation (it obviously wasn't), which definitely reflects what his customers say about him. And to apologize about his availability bc he was attending a major event for his loved one... being gracious and generous is definitely in his nature. So just wanted to share that :-)

I went to Essy because so many of the reviews were from women with positive experiences, and I can…read moresay he did not disappoint! I went in to get an oil change and a second opinion on $4,000 worth of repairs I was quoted from another mechanic. He checked everything and said there wasn't any issues. He had the chance to upsell me and he didn't. Not only am I grateful for his honesty, the customer service was fantastic, the waiting room was nice, and the price for the oil change was very reasonable. He definitely made a recurring customer today!

I haven't had major repairs but Johnny replaced some parts a few times. The service is quick and…read morethe prices are really reasonable. Each time, he goes out of his way to help!

Okay folks, I don't know about these other reviews from some of the posts who seemed daunted with…read moreproblem after problem..SO Let's get to the point! Have a mint condition 2016 4 door Jeep Wrangler Sahara. Wifes Realtor vehicle for work. Started getting hot.. had it checked for coolant leaks.. and still running hot! Found Good Deal from word around town GREAT MECHANIC SHOP & GREAT PRICE! Well.. at 170k miles I decided to NOT GO YET with New Engine.. So Sat with Owner/Lead Mechanic Johnny.. He said Instead He'll Take off the Heads,change Timing Chain /kit, new HEAD GASKETS, New Valve Gaskets.. Replace Water Pump, Radiator. WOW..,"you can do all that Johnny!?" He showed me some of his work and very professional on detail & know how! Others for a new engine and install , I was looking at $6,500 to $8k Well bottom line I got it all done at Good Deal for $4,200 with New Refurbished Heads!! Within 10 days of meeting Johnny and giving the green light GO, I got the call to come pick up the Jeep. I was so excited, called the wife and off we went to pick up her Jeep. We herd the vehicle start up and purring LIKE A NEW ENGINE It's been 3 days and the wifes in heaven with joy! we not only saved nearly $2,500 + but we were impressed with the Professional Service you only get at the Dealer. AND for most of you JEEP lovers & other Car Enthusiasts who know HOW DIFFICULT it is to find a GOOD mechanic! We found him.. Unlike some of those high end Mechanics who'll take your keys and tell you 7-10 days before we can even take a look..Then pray it's not going to cost you an arm & a leg.. Johnny runs his service just like the Sign Reads.. GOOD DEAL AUTO REPAIR ! Thank you again Johnny! You're the best.

Got me in right at my appointment time & negotiated a price to fit my budget. They're very honest &…read morewill not take advantage of you. High recommend. Very accommodating!!!

This dealership is a pain in the butt I went it to get 2 recalls done and a check engine light…read moreissue fixed so they fixed the recall and told me the engine light was fixed it came on for a pump oil leak and a cylinder issue so they did it pretty quick keep in mind that service wasn't free the recalls were it was 1,600 dollars in repairs so I drove home after and it was good 2 days later it broke again the light came back on and the car was having the same problem that I spent 1600 on I hate this dealer obviously someone didn't know what they were doing and I need a experienced mechanic it's currently back there now I want my 1600 back if they won't do anything maybe have to take it somewhere else or do other measures 0/10

Omg! I would give this place 10 stars if I could! Their prices are competitive but their service is…read moreout of this world! Many of their team members are well tenured (10+ years) - I find this majorly speaks to how well the business treats them. I had my rear brakes replaced and a new battery put in. They have an awesome service where they will give you a ride to work/home and either pick you up when your car is done or bring it to you! The owner was the one who picked me up at work and was such a nice and polite man! I have literally never had such wonderful customer service. Y'all keep doing a great job!

It can be very intimidating getting service done on my car, because I'm not very knowledgeable when…read moreit comes to those things and I'm usually gullible when other shops try to up charge and convince me to do things that aren't necessary for my car at the time. The workers at Bass Tire were very helpful, understanding and efficient. They helped me navigate what was being done in a timely manner and were very kind to all customers during my visit! On top of the great and quality service, the price of my maintenance was half of what I have ever been charged at the dealership! It's nice to find such kind people in this industry who don't try to up charge and take advantage of their customers! Keep up the great work. They even passed out donuts and kept checking on everyone. I was there two hours for a walk in which in my experience is very quick, especially for the busy day they were having!

I would totally recommend coming to The Mechanic. They helped me out of a pinch and were extremely…read morequick. Not only were they fast, but they also tried to get me the best deals on parts. They were very forthcoming about what was going on with my car and even took the time to show me the issues firsthand. I don't know many mechanics who would do that rather than simply tell you about the problem. I really appreciated that extra step. They truly went the extra mile for me when I was stressed about unexpected expenses and repairs, especially since my car wasn't safe to drive. I felt well taken care of, and I'm thrilled to have found a mechanic I feel comfortable going to now. Not to mention, they are a family-owned business, and I genuinely felt like they treat their customers like family. While I certainly hope I don't have any car troubles in the future, it's reassuring to know that when I need my next oil change or repair, I have a trustworthy place to go.

NEVER EVER COME HERE. This Business will take your car, money, and time then lie to you. I came in…read morefor a leaking radiator and they only refilled it. After I was involved in a wreck they notified me they "did me a solid" and didn't notate any damage to the radiator. After requesting the paperwork one of the mechanics threatened violence for using words that they don't like. NEVER COME HERE. IF I COULD PUT NEGATIVE STARS I WOULD. Edit: after the owners comment, I'm sure your camera also shows your staff deciding to just walk away from me after starting a conversation. I'm not sure if it's in the training to walk away during normal conversations. After he just left I grew frustrated and said one sentence in which he was mad about " can we fix my f*ckin document". Unfortunately that "customer" you love so much works on other customers cars YOUR CAR IS BEING WORKED ON BY RANDOM PEOPLE NOT EMPLOYED, You can give that dudes entire life story and how he's a great guy, how ever one f bomb infront of two normal of age women is not illegal. Your moral and emotional integrity has nothing to do with not notating my information causing my life to suffer out of your own laziness. Please contact me as a boss instead of writing a useless novel explaining your customer life history. I requested documents that should've already been written and documented by a business, there is no place for undocumented help as it causes issues as such. I have never given a review previous to this or about this place. It seems the entire office cannot provide any ounce of responsibility for their actions. I also stand on my comments about how idiotic and irresponsible this place is. NEVER SHOP HERE.

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

After calling and emailing multiple other mobile mechanics, Jasmine was the only one that…read morecommunicated with me letting me know her husband can do the job. That's not the best part, this family owned and run business has compassion and cares about customers. They are usually closed on the weekend, but with my situation with starting a new job on Monday and only having this one vehicle, she asked her husband if he would come do a shifter cable on my truck on Saturday. Dylan showed up and got right under our truck, seen the problem, ordered the part and put it on. He was thorough and made sure it would shift with ease. I HIGHLY recommend this business. They stand by their work and their very reasonably priced.

Called to have a car towed. Was told driver would be notified and would call back to come tow it. 2…read morehours later and now they wanna ignore my calls. I mean never heard of a company not wanting to make money

called to have a car towed, never showed up and ignored my call when I did call back for a ETA. I…read moremean do they even wanna work at this place?