Got me in right at my appointment time & negotiated a price to fit my budget. They're very honest & will not take advantage of you. High recommend. Very accommodating!!! read more

This dealership is a pain in the butt I went it to get 2 recalls done and a check engine light issue fixed so they fixed the recall and told me the engine light was fixed it came on for a pump oil leak and a cylinder issue so they did it pretty quick keep in mind that service wasn't free the recalls were it was 1,600 dollars in repairs so I drove home after and it was good 2 days later it broke again the light came back on and the car was having the same problem that I spent 1600 on I hate this dealer obviously someone didn't know what they were doing and I need a experienced mechanic it's currently back there now I want my 1600 back if they won't do anything maybe have to take it somewhere else or do other measures 0/10 read more

I took my car in for the check engine light being on and to get a diagnostic test. they called me and said they couldn't find anything but they would continue to check it out. the next day they called and said it was fix and I could come pick my car up. I picked my car up thinking everything was fixed and as I was sitting in the parking lot the check engine light came back on. I didnt even have to time to pull off the lot. they agreed to look at again which I was confused because you said it was fixed but whatever. so the very next day they called telling me I need to fix the transmission. a 200 dollar job turned into a 6500 dollar job. I am so confused as to how this even happened read more

I just have to say that for the first time in my adult life after leaving an auto repair shop, I feel I was taken care of instead of being taken advantage of. I was given the best customer service and was treated better than I could have expected. They didn't try to sell me services that I didn't need, but actually tried to find the most affordable option for what did need to be fixed. The Store Manager was professional and beyond helpful. The Service Manager was extremely patient and explained everything. I highly recommend going there for any brake services needed! read more

These guys are REAL mechanics!! They know what they're doing and explain everything to you. Most repair shops talk to women like they don't know anything about their car but these guys talk straight to you and show you the same respect they do men and I appreciate that! They are honest and charge a very fair price. They even do a diagnostic at no charge. Best place for brakes, tire rotation and wheel balance. I highly recommend!! read more

Blake is one hell of a brake mechanic was very good to me and helped me get my car fixed at a reasonable cost. One of the best employees y'all got here at the Nolensville road location.So I just had to give him a 5 star review.His politness and customer services skills were exceptional as well.I would recommend him to anyone that needs-brake work done. Great job Blake keep it up brother I will definitely be back if I need work done again and thanks for being such a wonderful young man.Kuddos to you for being awesome.Thanks a bunch y'all should definitely consider this man for a higher level position as well he deserves it very much. And it should definitely not go unoticed.Thanks again. read more

Brake service was fast, way cheaper than the dealership, and taken care of not just in one day but under 2 hours. Friendly staff.

Not cheaper, faster or better. My main complaint is the grinding as I was driving away, and one of the guys said that was normal for when you replaced the rotors and pads. Fortunately another guy knew that wasn't true, so he checked it out and fixed it.Price wa swhat you'd expect ajnywhere elose: 4 rotors and all pads, $800. read more

Have you ever been to a business and can instantly tell by the attitude and the way you're treated that this person helping you doesn't own the business - b/c you know that an owner would not treat his customers like this? Well.... this place must be employee owned b/c all the people here treated me as if I were their most important customer. Their service was courteous, competent, quick, and competitively priced. They even used a $60 coupon to lower my bill that I didn't even know about. Even the neighborhood raccoons and squirrels love these guys b/c they eat from their hands! Haha. (They really do.) Thanks again, guys. You Rock. read more

Fast, honest, great price. Highly recommend! Friendly service as well. I made an appointment for 9:30 and was out in under an hour.

Awesome, awesome service. Came in the morning with no appointment--expert staff quickly evaluated my Ford and communicated various options, couldn't have gotten a better price anywhere else. Great communication, super friendly, could tell they really care about the work they put in. Will definitely be coming back to support this family-owned business! read more

Once again,Extremely impressed with the customer service and the work done. Five stars all the way. Dustin is the man! read more

Budget Brakes - Happy camper!!! - Auto Repair Near Me - Nashville, Tennessee

I had to visit your facility twice. Firstly, when my 2015 toyota highlander was diagnosed by your experts - having rotor issue as I got vibration on steering while applying brakes even at the speed of 45~50mph on highway. You said only resurfacing is needed and I was sent home with a charge if 185$/-. To be fair it also included alignment price as well. Problem was not solved and I had to call you guys and revisited your place, had an expert drive with me on interstate and he diagnosed that rotors need replacement (both front and rare). I agreed and again I was charged for a freakin 253.42$/- then sent home with a go-green signal, saying Wait till 500miles to get the rotors adjusted. Got it! But guess what I drove more than 650 miles since then and vibration has NOT GONE YET. MAY I ASK what's wrong now??? oh! please don't say that I am too harsh on brakes as I showed you 600+ excellent driving trips within my insurance company's tracking app (means no hard brakes, no speeding, no rush). I think I'v paid my hard earned money to get an anticipated quality service after reading all the good ratings and reviews, then trusted to do business with you but honestly I am not satisfied. Would you guys like to explain... read more

Honest. Free inspections. Great service. Fast. No upcharge. Do the right thing for right reason. .

I wouldn't count on being serviced at your appointment time. My fiancé made a 7:30 appointment and we were the first people there. As we were waiting for the place to open other people showed up. When they finally opened the doors a couple minutes late he let others enter before him to be courteous and as he was waiting in line he heard that two other people also had a 7:30 appointment. And even though the workers knew that we were there first they serviced others before us. There were only two workers and one of the lanes already had a car in it when they opened so we waited until 7:50 before we decided to leave as they could not even tell us how long it would take to be serviced or how long until they even started to work on it. read more

I can't say enough good things about the people at Budget Brakes. My girlfriends car needed brakes and they did top notch quality work for an excellent price. I took my Mercedes there because I heard some brake noise but Dustin showed me what was causing the noise and explained that I didn't need new brakes. I hit a massive pothole with my car and was in need of an alignment which was quickly taken care of. In this day where consumers struggle to find honest service work Budget Brakes stands far above the rest for exceptional work and even better service!!! read more

I had control arms installed here about 2 years ago. They failed to adjust the sway bar under the weight of my truck resulting in it riding on the bump stops with absolutely no front suspension travel whatsoever. I took it back to them and was told "it had settled" which I know was a flat out lie. They also failed to address busted tie rod ends while they were working on my truck. I understand that it was a simple mistake made when adjusting the sway bar and I'm fine with that. However when you try and cover a mistake with a flat out lie it makes one question the integrity of the shop you're giving $2,000+ of your hard earned money to. If you want to be lied to this is the place for you. Michael, you guys had your chance to make it right when I returned but instead your guys tried feeding me some bs making me further doubt your "services". read more

Just Make sure you shop around before you let them work on your car. not in my budget brakes They tried to fix things on my car that were not broken but after getting a few different quotes I realized they were not so honest read more

Yelp 2015 challenge Buyer Beware...took my work van in said I needed all this stuff wanted close to 1 thousand dollars the pin was missing from the back drum etc..etc.. I looked down from the back drum and the pin was laying in between the brakes and the housing I asked the guys to put the pin back in and let me leave. .The guy insisted I wait til he got a estimate took about 20 minutes kept on telling me how dangerous it was to drive that way 18 months later the brakes caliber etc. Are fine glad I didn't allow this Rip-off read more

They were knowledgeable and honest. They are upfront about their pricing and will let you know if a service they provide is not in best interest. Overall a good shop. read more

Budget Brakes - Auto Repair Near Me - Nashville, Tennessee

Well I just love that place I'm 37 I've had 10 cars in my life all I've bought to them they are always fair honest lifetime warranty and they're all so damn nice great place an I guarantee you feel the same. read more

Had an employee make some disparaging remarks due to my disability (I'm a wounded Afghanistan combat veteran) as well as in regards to my being gay (I have. Human Rights Campaign sticker on my car). The Mgr witnessed this, yet said nothing. I'm pretty sure was sold services I didn't need but had to get my car back. I will never come back & will make sure my family and friends avoid this company if their going to let their employees speak to customers like this. read more

I had more than $500 worth of brake work done at this business. While driving 35 hours for Uber last week, I still heard frequent grinding noises when I applied my brakes. Today I went in and told the owner-manager about the problem. He had one of his technicians check the brakes by driving the car around the block, and said there was nothing wrong with them. When I told him I planned on taking the car to the Kia dealership if the brakes were still grinding a week from now, he accused me of having an "attitude". I thought that was highly unprofessional and represented very poor customer service. If I still have a problem with my brakes a week from now, I'll take my car to the Charlotte Pike location because I don't want to be insulted by anyone again at the Nolensville Road location. read more

Went to this location around 10:30 on a Saturday morning, they took my car right in, inspected it and came back within 20 minutes with recommendations. Ended up getting what they recommended and was out in about an hour total! Super nice, easy to understand and efficient. Will certainly be back! Thanks! read more

I called and asked about the price to get my front brakes done and I was told it would be $89 with parts and labor. I made an appointment at 4:30 the next day and when I arrived early, I saw a long line of people. I asked if they were going to get to my car that day since they close at 5 but they said they wouldn't leave until the job was done...ok. So around 5:30 they pull my car back to take a look at it. They guy comes back with 2 quotes for repairs, one for $570 and the other for closed to $500. Now, because I had just gone to firestone and gotten my back brakes done, replaced a hose, caliper, fluid flush and gotten an oil change all for $700, and because I was quoted over the phone $89, I was shocked. I told him I wasn't going to be able to pay either price and he said well tell me what your budget is and I'll work you. At first, being tired and hungry as I had just left work and hadn't eaten that day, I thought the offer to work with me was sweet but now that I think about it, why are your quotes so high if you can "work" with people and whatever amount of money you have. Seems like you're overcharging people. I told them I needed to think about it over the weekend and come back. He kept trying to pressure and scare me into getting the work done. They waitress until everyone else had left and after I told them I'd thing about it he said ok, I'll tell them you're going to come back and we will get your car back out to you. In the meantime he left the building and another guy, a black man (Im a black woman so I assume that's why they sent him) came in and said "hey sis, what's going on with your car today? What are you having done?" I explained the situation and he proceeds to tell me he's a customer of theirs and brings his car there all the time. That he almost hit a building because his front brakes stopped working. He kept trying to say you should get the work done today and not to wait. I told him no and then I got a phone call. The whole time my car was still in the air with the tires off. The guy went back outside and said something to the people working there and then they brought my car around. I feel as though they were being extremely shady sending a man in that called me sis, trying to scare me into getting the work. That is not how you earn a customer. It that wasn't enough, on the way home my car sounded worse than it did when I brought it in, not only that but they didn't close my hood all the way. While driving home I noticed the hood coming up and going back down when I was on the interstate. Thank goodness it didn't completely come up. I will not be bringing my car back to this place as they are careless with the work they do and employ unethical business practices. No thank you! By the way firestone quoted the price for $300, not $500. I will gladly pay that amount somewhere where I know they work won't be careless. read more

I would like to shout out Mark from budget breaks, he was awesome! I was a new customer and was skeptical in going into repair shops because I'm a girl and fear getting ripped off but Mark was very professional and informed me exactly what was going on with my cars breaks and fixed my breaks on my 2004 Saturn. My breaks feel like a new car and the pricing was reasonable. Definitely returning if I ever need breaks done. read more

Stopped in and had my brakes inspected here. Staff was very helpful and knowledgeable. They were very honest in that my brakes didn't need to be replaced and let me know that there was still plenty of life left in my pads. I was very impressed with their honesty. I will be returning here when I need service on my breaks again. read more

Garth was so kind while I was waiting and nervous about taking in my car! They are so honest with the prices and what your options are! (They give you two options) I feel very confident that my car is in excellent hands bringing it back to get worked on here! read more

I might be changing this post. My brakes have never been the same. Mark did not sound as happy to hear from me as he had been. I'm taking it in tomorrow so we will see. I will update this post once I see how I am treated and if they fix my brakes this time. This is two visits in just a month or so. So I made an appointment after having used them a few years back. I understand it's hard to keep a "brake pad" appointment. But I did wait a good two hours or more. It was very close if not after closing time before my car was ready. The next morning on my way in to work, my car started squeaking and shaking. I was worried a tire might fall off. I called Mark and he offered to have it towed free of charge. He was super nice and handled the whole matter so professionally. He re-did the brakes (free of charge) added the premium ceramic pads that I had originally opted out of due to the price. It took about an hour. They drove it. It was fine. I paid nothing. My car is like brand new. These guys are the real deal. I was worried at first that I had been taken to the cleaners but that was not the case at all. I 100% recommend them and ask for Mark. Awesome guy - very honest! read more

I recently took my Navigator & Toyota p/u in for service. While both cases were more costly than expected (due to specific needs of each vehicle) Dustin & crew did an excellent job of explaining the needs and providing advice. They're straight shooters. Both repairs were first class. I definitely recommend these guys. read more

I've found these guys to be honest, quick and friendly. Twice I've taken my car in thinking it needed new brake pads and they found another issue, fixed it and sent me away for free. That's great customer service. read more

I visited Budget Brakes, Nolensville Rd. on 2-8-18. Dustin was excellent. I told him that I was selling my car but was told by my (former trusted) local mechanic that I needed about $500 worth of break work. Dustin got my car on the rack within 10 minutes, pulled the tires off and within 15 minutes came out and told me I was good to go. My breaks were fine, 60% remaining on fronts and 70% on rear. No charge! Now I can sale my car with no fear of it needing new brakes. Thanks Dustin! read more

Saw the great reviews online and decided to take my car to them for brake repair and these guys didn't disappoint. They have competitive prices and their service was excellent as well. The staff were also very helpful and courteous. read more

Manager stalked my number in the computer and called and chastised me for my post. This place is ridiculously shady and I won't be using them for any brake service I might need in the future. read more

Thanks Budget Brakes, I normally never leave reviews, however, my experience this morning at Budget Brakes deserves to be documented. Last week I took my Lexus to the Lexus dealership in Cool Sorings for routine service. I have been using them since buying my car in 2013. They informed me that my brakes had to be replaced immediately. They quoted me a very high price so I decided to get a second opinion. I called Budget Brakes and their quote was half the Lexus dealership using the same pads. This morning I took my car to Budget Brakes expecting to replace front and back pads. Within 15 minutes they informed me my brakes were fine. They even showed me my pads verses new pads. At least a year or two wear left. They could have replaced the brakes, earned a fee and I would have been perfectly fine because that is what I expected. Instead, they did the right thing, told me the truth and earned my future business. Thank you Budget Brakes for your honesty. To top it all off they did not charge me. read more

Save your time and money and just go here for brakes. I shopped around and the other places wanted more than double for the same work. All the guys are nice, and if you're hungry while you wait TNT's around the corner has a huge and tasty Fried Bologna sandwich. (Ask the guys about it, they'll tell you.) My car now stops and doesn't sound like a spaceship. I'm happy with it. read more

Dustin the manager of this place was a god send for my fiancé and I. Our brakes went out when we got into town and we live in Indianapolis. Dustin took great care of us and our vehicle. The business is extremely professional and all the employees are friendly. Amazing service. read more

Called 5 times and every time they would hang up on me hard to make money when it seems that the customer is working beside you just to get their car serviced read more

Garth was an excellent example of great customer service. I came in expecting the worst, but was pleasantly relieved to find out that things were not as bad as I assumed. The guys only did work that was necessary; I never felt that I was being taken advantage of at any time. I will definitely be back in the future! read more

These guys are amazing! Marc and the crew went above and beyond in their customer service! Highly recommend!