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    Higher Ride

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    7 years ago

    Excellent dealer for used cars! So honest ! Ty higher ride we love are Jeep !!! I'd so recommend them

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    Smithtown Nissan

    Smithtown Nissan

    1.0
    (8 reviews)

    Where to begin with this dealership. I've purchased/leased many cars in the last 25 years from…read moreHonda, Toyota, Audi.....this is the most shady, dishonest dealership I have ever encountered. To begin, do not trust any price that is listed on their website. I purchased a 2023, preowned Kicks with 17,500 miles on it for my soon to be college student daughter. The price listed was $19,887, not including the $1995 down and $695 dealership fee. So, $22,577 listed for a car whose Kelley Blue Book resale price is $18,500. But we all know that prices are meant to be negotiated at car dealerships. Only when you arrive at the dealership, will you be informed that there is a $2495 "reconditioning" fee added on to the price of the car. This cost is not listed anywhere on their website. $2500 to "recondition" a 2 year old car, bringing the price of the car to $25,072. This is more than the original sale price of the car, which was $24,740. I know this because I found the paperwork for the original sale in the glove compartment after taking possession of the car. Despite my reservations, I proceeded and we agreed upon a price for a certified, pre-owned vehicle. I was told that I would also receive free maintenance for a year. This price REQUIRED that you finance the car through Nissan, and I left a deposit for the car. Imagine my surprise when I went in the next day to sign paperwork for the car and there was a fee of $1995 for loan origination. At no time did anyone from the dealership call to discuss financing options with me. $1995 is absurd for a loan origination fee for someone with an 800 credit score. Yet here we are because Nissan gets a kick back from that bank for using them to finance their vehicles. Everything is a shell game with this dealership. In a last, FU, after getting the car home and removing the paper that was on the floor of the front seat from the car wash......there are no floor mats in the front seats of the car. When I called about this, I was told the car was returned without the mats and so the car is sold "as is". And I guess because I negotiated the "reconditioning fee", I also received no paperwork stating this is a certified, pre-owned vehicle and I receive no "free" maintenance for a year. If I wanted anything more than basic power train warranty, that's also "extra". Do not make the same mistakes I made here. My daughter loved this car and that clouded my judgment. You will be nickled and dimed to death, and have all sorts of "fees" that are not stated upfront added to your purchase. What they say (promise) at the start, is not what you will end up with if you negotiate the price down. I have never experienced this with ANY car I have purchased before. Expensive lesson learned by me, but I will not set foot in this dealership again. Hopefully, this review will help someone else. DO NOT buy from this dealership. I'm not a crazy person, just a nurse who is a single mom and feeling VERY ripped off by the complete lack of transparency from this dealership. Do yourself a favor and buy a Honda or a Toyota. You'll get a better deal, for a better made car, and they tell you upfront if there are any fees associated with your purchase. I should have known better.

    if I could give this negative 10 stars I would.... the worst! I've leased a from Competition…read morepreviously, which became this dealership....had I known how shady and deceitful they were...I would have walked away.... from the sales people to the manager... never again. I plan to take this further than this review..... STAY AWAY. now I see all there reviews are poor.

    Smithtown Nissan

    Smithtown Nissan

    2.0
    (129 reviews)

    Bait and switch. Deceptive and dishonest! I got a quote that I liked from TrueCar so I scheduled an…read moreappointment. I attached the TrueCar quote as a photo. Ava left a message on my phone and I tried to reach out 3 times to verify but she never called back. The next day, I drove 1.5 hours to the dealership. I brought my quote to show the salesman. The salesman said that Smithtown Nissan does not do business with TrueCar and that someone acted independently to post this deal on TrueCar. That is complete nonsense. Here is Smithtown Nissan's TrueCar page: https://www.truecar.com/dealership/smithtown-nissan-414996/listings/?newness=u . I asked to speak to a manager (older Latino man). He reiterated what the sales associate said. He was arrogant and stopped the conversation to casually speak to a friend asking me to repeat myself. Being that I drove 1.5 hours to get there and the same distance to get back, they wasted my time. IF THIS HAPPENS TO YOU: There are ways to fight back. Take them to small claims court. AI will guide you through the process. I have only done small claims once before but the dealership has to send a representative after they are served and that is a nuisance. You won't get repaid for your time, but you will earn your gas/toll money back as well as any fees that you pay to file in court. Most importantly, if they mess with you, get them back! It is easy! Most importantly, don't do business with dealers who don't honor posted prices. I walked out of there, called TrueCar customer support (they picked up almost instantaneously) and today I will file in small claims court for 20 dollars in gas. My time will never be repaid, but at least I will be a thorn in their side. PLEASE VOTE THIS UP if you had a similar experience.

    The salesman khriy budd is very deshonest - after i signed all the paperwork he told me there was…read moreonly one key and said he would get me one, but never did . Called the used car manager and he told me he couldn't help and wouldn't do anything to help me and that i would have to pay for it. Overall Very Dishonest used car sales department and Very Poor Customer service.

    Higher Ride - car_dealers - Updated August 2026

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