I've truly enjoyed my experience living here! The management team has always been polite,…read moreprofessional, welcoming and willing to help whenever needed. A special thank you to Steven & Chelsea for their outstanding exceptional assistance and genuine care for residents, truly makes me feel like i deeply belong here! The dedication and willingness to help truly made a remarkable difference in my experience here, It's clear that they take pride in what they do, and that care and attention really matters a lot for me. I feel meaningful and uplifted for the memorable experience and would highly recommend this wonderful community to anyone who is looking for a place to call home.

I didn't end up living here due to logistical reasons but I've heard lots of great things about it…read moreonline. I worked with the leasing agent Steven, and he was so thorough in answering my questions and looking through my application. Even though things eventually didn't work out, he tried his best to accommodate me. They have an amazing policy as well of refunding the deposit within 72 hours of applying + a 30 day guarantee after you move in to end the lease if you are not satisfied. It's a rare and awesome policy

I wish I could give 0 stars. Majority of these reviews on Yelp are from current tenants, which if I…read moregave a review while I was still living here I might have given a higher review as i had minimal issues while living here. Its after the fact that the true colors of this company come out. We moved in on a short term lease, only ended up staying 10 weeks total. We are meticulous when it comes to cleanliness but somehow they felt the need to not only charge us a $200 carpet cleaning but an additional $240 apartment deep cleaning. Mind you, we were only living in the apartment for 10 weeks, but we spent alot of time throughly cleaning after we had fully moved out and feel we actually left the apartment in better condition then before we moved in. I asked why I was charged these amounts and i was provided a few pictures, 1 was from some cat hair they collected, 1 was from a dusty top of the refrigerator and 1 was from what looked like juice splatter in one of the pull out drawers inside the fridge itself. They also sent a picture of a previous issue with the stove that we had requested to get fixed because it was dirty when we moved in that was never fully fixed, basically they tried now saying it was dirty because of us when we have documented with them that this was an issue before we even moved in. They also charged us $400 dollars for 3 broken glass sliders. We did in fact crack one of the glass doors which I had zero issue with paying, but then they tried billing me for an additional set of 2 doors. They provided no proof of the damage they claimed, I've requested multiple times and still nothing. I requested a walk through before we left but because of covid they told me they wouldn't be able to (how convenient). Not only did they keep my entire $600 deposit, but I was billed an additional $375 on top. Total amount was nearly a full months rent which is crazy. Any cleaning needed at most was normal wear and tear, any damaged glass I was never provided proof of, I'm forced to go to small claims over this matter but I wanted to let anyone interested in moving here to be very very careful and make sure you document every little thing before you move out. See attached pictures which was what they claimed was the reason for a $240 deep cleaning fee.

I went to go visit a friend of my last weekend! I was soo taken back in how clean and beautiful…read morethis place is. I also would like to express the customer service that I witnessed when visiting my friend.. she had some issue with the stove, and it was late towards the end of the day. She was able to get a hold of Conrad, and even though it was late in the day, he was eager to address and fix the issue. He was so polite and explained why her stove was not working properly what to do to prevent it happening again, but did say, please feel free to call anytime if the her stove was not working again. I wish my place that I live in now, was prompt and not made you feel like you are a burden, would be like him. If I ever move out here, this would be the place to be! Thank you Conrad for making the tenant feel comfortable and fixing her stove.

I had intended to stay only a couple months, but now I've been here for almost a year...and I can't…read moreimagine a better place to live. The Crest apartments are lovely with great windows, warm gas fireplaces, and perfectly arranged kitchens. The location is superb...within five minutes of the American River Trail and Old Fair Oaks Village. You can hear the summer concerts in the park from my balcony. If you don't want to swim in the river, the Crest has a pool and hot tub. On top of all that, Tammie, Irene, and Ken, the property managers, are incredibly helpful and friendly. Due to selling my house more quickly than expected, I signed up with the Crest within 24 hours of deciding to find an apartment. So I've looked around a little bit since I moved in, just to check my decision. I can't find anything comparable to this great apartment...with respect to price, community, amenities, and location.

This place is the best! Every time I need an apartment they have no vacancies. Understanding so.read more

I have to be honest. I have meager expectations when it comes to assisted living situations. I…read morethink that we have all heard horror stories about these places before. NOT THE TERRACES OF ROSEVILLE. This location is beautiful, the staff is caring, and I have never heard anything short of loving, caring comments from the team. Don't get me wrong, a couple of staff members are aloof, but most do not have regular contact with those currently housed here. My GG is 102 and has been here for years. I firmly believe that the assistance of the Terraces Team, up to and including their stringent rules on COVID-19 visitations, made this a very safe place for all elderly loved ones. I can only hope that when I am old and gray, I will have a group of people who love their job and the people they work with so much that I am taken care of like this.

My grandpa moved in here a month ago, and the staff has been wonderful. Everyone from management,…read moreto the dining staff, and even the shuttle driver have all been extremely welcoming and have made this transition easy for us. My grandpa loves the food, and there is always activities and social events happening. Everything from monthly road-trips to special music guests. They really put forth the effort to make things fun for the residents. We toured other homes, but The Terraces stood out to us because of their clear communication and transparency. They have gone above and beyond for my grandpa since day one, they even sent someone out to West Sacramento to meet with him when he was in the hospital for physical rehab. It was very stressful looking for a new home for him, but we are very happy we chose The Terraces for this new chapter of his life. They encourage him to be independent, but are still right there in case he needs assistance. Couldn't ask for more!

We worked with Jaime Kingston at Olani Properties and couldn't be happier with her as our real…read moreestate agent. Not only was she very knowledgeable, responsive, and skilled in all aspects of her trait, she put also a very personal touch on all communications ​and we wouldn't miss this super positive experience for nothing in this world. Jaime is just a Jewel and every potential home buyer should have her for sure by their side. Forever thankful for her services! Norman & Diana Mac Leod

After having my home on the market for three months with another well-known real estate company, I…read moredecided to reach out to Kiana for assistance. She was prompt in responding and meeting with me, and she suggested that staging the house would enhance its appeal for a sale. Throughout the entire process of listing and selling my home, she kept me informed and supported. Thanks to her help and a lot of prayers, the house sold exactly on the day I needed to purchase my new home. Kiana is an excellent businesswoman, and her team is extremely competent as well. I highly recommend her company for selling a home.

Work order was Completed thank you. Appreciate the response time....no other feedback at this time!read more

We lived here a few years ago and although it was a beautiful and quiet home we ran into issues…read morewith pests. We had wasps/yellow jacket nests in our garage and on our balcony door. No idea how they got in our garage and ended up making a home in there, as we do not leave the garage open for extended periods of time. The most concerning was actually the balcony, which my husband had noticed when he went out for a jog one day. There was apparently a HUGE nest right outside the door. Basically if I opened the door, we would've gotten it. I had the hardest time explaining this to maintenance/property management. Even trying to coordinate when they'd remove it. When they sprayed the nest (unexpectedly), some desperate wasps/yellow jackets came into the house through the small gaps on the side/below the door. I was horrified since I had my children in the home. We also had an incident where our dog tore the carpet in the master bedroom. We admit, she did tear it. But we got charged an insane amount and were told they had to replace the WHOLE carpet. This was in the master bedroom, which needs a HUGE, SINGLE run of carpet to repair. It is a nice place, but honestly, could've been a better experience. If we return to California, we wouldn't go back here.

I've been here about a year. Honestly the staff is what won me over. They are so professional and…read morepolite. They made me feel at home from the start. They are patient, understanding and extremely helpful and kind. Maintenance always comes out so quick with any issue. They communicate well. Neighbors are nice and friendly. My next door neighbor is amazing! I love her! I absolutely feel safe and can call this place home! Absolutely no complaints! I appreciate the excellent customer service, safe and friendly environment. I've had zero problems and I'm extremely thankful.

Been an amazing living here so far. issued here and there but all were resolved by Anthony and…read moreAlfred From the maintenance team immediately. Legitimately a very quick turn Around time and are very accommodating with timing. amazing

I've moved 5 times in the past 4 years and have lived in a lot of different types of homes. For a…read morecorporation-run complex, this was probably one of my favorites as far as apartments go. Grab some popcorn, this might be a long review! - Garage connected to the unit, as well as a driveway and guest parking. Laundry in unit, fireplace in most units, ceiling fans in bedrooms, & at least 1 storage closet outside of the unit (I had one on my porch and one in the garage) - The pools and hot tubs (there are 2 of each) were very nice; probably the best I'd seen during my apartment hunt. They were always clean and well kept. There are also padded lounge chairs, lawns, and bbq areas to utilize as well, which is awesome during the summer. The second, smaller pool was renovated during my time there and became my favorite of the two, since it was typically quieter. You can only bring a certain amount of "guests" to the pool, so it kinda sucks that you can't host a BBQ with a handful of friends. - There is also a sauna, a gym, and showers in the leasing office that were new and clean! There used to be a tanning bed as well, but it was revoked during my time living there. They installed a firepit at the smaller pool and it was SO nice to sit around at night. - Stainless steel appliances and granite countertops were great, but the cabinets are a little outdated. There were a few times when my drawers fell out of the track unexpectedly. - It is located nearby a Target, Walmart, Kaiser, and lots of restaurants/shops - Pricey! My unit's rent was raised each time I renewed the lease. Depending on how long you commit, the rent will fluctuate as such. It was an improvement in rent to me considering I had just moved from the Bay Area, but the longer I lived there, the harder it was to justify. - Very thin floors/ceilings!!! I was on the bottom level, and I don't know if I had continuously horrible upstairs neighbors for years, or if the floors are just prone to attract noise. If the upstairs bedroom window was open, I could hear EVERYTHING from conversations to snoring to music (including intimate times, if you catch my drift). Even if the window was closed, I could still hear conversations as if I was in the same room, and footsteps reverberated like an earthquake. There were a few upstairs tenants that lived there for a few months each, and their footsteps were so horrendous that I had paintings fall off the walls and trinkets fly off shelves. The leasing office ladies were always very quick to send out notices to these tenants for repeat offenses, and the security crew would sometimes come to do a wellness check. - Alarm systems in every unit. I ended up enlisting Protection One for mine, and I loved it. - Maintenance crews were quick and timely. Dave is THE BEST! I always had good experiences with the crew... until my move out day. I received conflicting information about the carpet from each crew member, which caused me a lot of stress. The maintenance man who did the final inspection was EXTREMELY rude and condescending. I was under so much stress about moving out that I couldn't find the energy to argue anything, but I felt as if he was being a bit ageist because I was young & lived alone. - I had ants 3 or 4 times when I lived here that came from my previously mentioned *wonderful* upstairs neighbors each time. The pest crew was very timely and professional in treating my unit, even if I was out of town! Once, they even left me a very nice note explaining where the ants came from (upstairs), and wished me a great holiday season. - Comcast is the ONLY internet service here. - The apartment complex hosts cute little events every now and then. My favorite was the fall festival and the wine down Wednesday. The leasing office gals are always nice and professional, and even fun to talk to during these events ;) Overall, I would definitely recommend this place to a friend. The location is great, the employees are pleasant, and the grounds are beautiful. The biggest cons for me were the price & my upstairs neighbor issues, but I was still very happy here during my time in Roseville :)

Terrible communication, office is closed even at business hours. I put in a contact card online no…read morecall backs

the office staff is so friendly and helpful. the complex is always so clean. the property is well…read moremaintained.

It has been a miserable experience living here. When I first was given the apartment, there were…read moredead wasps all over the floors and the place wasn't cleaned. The balcony had a wasps nest. I had to remove the wasps myself and request the place be cleaned. Even after cleaning the counters in the kitchen and both bathrooms were heavily stained black and yellow the maintenance crew couldn't even get out. The toilet seat was stained black. The lights didn't work and are still very dim. The dryer door was broken. The cabinets wouldn't open. The smoke alarm didn't work and still after requesting maintenance for it, nobody ever showed up to fix it till this day. Theres always stray cats all around our building. Our door lock isn't aligned and doesn't work properly. The ice maker had stopped working. The flooring was also coming apart. It was always over a week or my wife finding the maintenance people working in the complex to get them to come help fix our place up and even then still nothing really done. We feel like we were given a very old and dirty unit that wasn't ever maintained and doesn't justify the monthly price. We have paid cheaper for a brand new apartment in miami. I absolutely recommend nobody stay here. There are far better places to live in Roseville. Don't make the mistake we did. Most of the positive reviews are likely paid for.

Best landscaping company I've ever used. Everyone is always taken care of. The team is always on…read moretime and communicates well and my flowers have never looked better

I ignored the 1 star reviews, here's why you shouldn't:…read more Unless you are willing to double check every plant they plant, and clean up after them, find someone else. I trusted them with my hard earned money. It wasn't enough to motivate them to do a decent job. We spent thousand and got the laziest, most low effort job I've ever had done on anything in my house. Kevin seems to know what he's talking about, and is easy to work with. But when it came time for work to be done, all bets were off. Do not be fooled. Here's what happened. A couple of years ago we paid a lot of money to have a lot of plants planted and our watering system overhauled because we were having watering issues. Planting - many of the plants died because they were planted in unsuitable spots (spots they chose) and many plants have never really died but never grown or looked healthy. I finally decided to dig those ones up and I KID YOU NOT, many of them weren't even planted in the ground. They were planted in the mulch, sitting on top of the weed barrier (see picture). One had half the root ball just exposed. More than one plant was planted with the large plastic plant label in the ground blocking the roots. At the end, they said they couldn't bury the new drip lines because there wasn't enough mulch, so I went out and spent 45 minutes doing it no problem. They were so lazy that if they couldn't dump a bunch of new mulch to cover the lines, they weren't interested. Worst of all, they didn't even fix the irrigation system I needed them to fix. The Watering - A huge concern we had was the watering system since many plants were being over-watered and dying from rot. Once they finished their work I doubled checked with the foreman that the problem areas where fixed and he assured me they were. Guess what, they didn't even touch it! They just left the system I put in and all the plants died due to over watering. I have since found many more issues. Please be warned. Like I said, I trusted them with thousand of my hard earned money. Money that meant a lot to me. I guess it wasn't enough to get them to do a respectable job. EDIT - Kevin's response is typical and should worry customers. Its: 1. I'm so sorry you weren't more aggressive about being on top of our numerous mistakes. You expect some mistakes but when the errors are so incompetent (plugging in emitters backwards so they drown you plants) its absurd to put it on the customer to double check ALL work. 2. He clearly didn't read the review because that would have answered the questions he is asking. 3. I mention why it took me so long to respond. I mention the watering problem and that it had nothing to do with equipment failure. And I mention that the problem wasn't plants being planted for proper drainage, but rather not even planted in the soil. Literally on top of weed barrier and buried in mulch. 4. Finally, I didn't say I buried the irrigation in dirt, I was able to easily bury it in the mulch that his team said was too difficult. AND I did have him come back to replace plants that died immediately. He worked hard to convince to leave the sickly ones still in to give them more time. BE CAREFUL. Seems like he has a few teams and some are great. But his response to my complaints should concern everyone. He should have said, "I am so sorry we missed the mark here, can I call you to discuss?" Pictured below, a plant planted in mulch and ON TOP of the weed barrier A tree stake that was planted about an inch in the ground and gave no support An emitter plugged in backwards and drowned our plant.