I went to go visit a friend of my last weekend! I was soo taken back in how clean and beautiful…read morethis place is. I also would like to express the customer service that I witnessed when visiting my friend.. she had some issue with the stove, and it was late towards the end of the day. She was able to get a hold of Conrad, and even though it was late in the day, he was eager to address and fix the issue. He was so polite and explained why her stove was not working properly what to do to prevent it happening again, but did say, please feel free to call anytime if the her stove was not working again. I wish my place that I live in now, was prompt and not made you feel like you are a burden, would be like him. If I ever move out here, this would be the place to be! Thank you Conrad for making the tenant feel comfortable and fixing her stove.

I wish I could give 0 stars. Majority of these reviews on Yelp are from current tenants, which if I…read moregave a review while I was still living here I might have given a higher review as i had minimal issues while living here. Its after the fact that the true colors of this company come out. We moved in on a short term lease, only ended up staying 10 weeks total. We are meticulous when it comes to cleanliness but somehow they felt the need to not only charge us a $200 carpet cleaning but an additional $240 apartment deep cleaning. Mind you, we were only living in the apartment for 10 weeks, but we spent alot of time throughly cleaning after we had fully moved out and feel we actually left the apartment in better condition then before we moved in. I asked why I was charged these amounts and i was provided a few pictures, 1 was from some cat hair they collected, 1 was from a dusty top of the refrigerator and 1 was from what looked like juice splatter in one of the pull out drawers inside the fridge itself. They also sent a picture of a previous issue with the stove that we had requested to get fixed because it was dirty when we moved in that was never fully fixed, basically they tried now saying it was dirty because of us when we have documented with them that this was an issue before we even moved in. They also charged us $400 dollars for 3 broken glass sliders. We did in fact crack one of the glass doors which I had zero issue with paying, but then they tried billing me for an additional set of 2 doors. They provided no proof of the damage they claimed, I've requested multiple times and still nothing. I requested a walk through before we left but because of covid they told me they wouldn't be able to (how convenient). Not only did they keep my entire $600 deposit, but I was billed an additional $375 on top. Total amount was nearly a full months rent which is crazy. Any cleaning needed at most was normal wear and tear, any damaged glass I was never provided proof of, I'm forced to go to small claims over this matter but I wanted to let anyone interested in moving here to be very very careful and make sure you document every little thing before you move out. See attached pictures which was what they claimed was the reason for a $240 deep cleaning fee.

This community is amazing, wonderful people and wonderful floor layouts. I have lived in two…read moreseparate units since living at the Phoenicians (one bed and a two bed) both were awesome. Currently in the two bed floor plan and I am LOVING IT. Centrally located, calm and quiet community/neighbors, nice amenities (pool and gym) and overall a very lovely complex. 5 out of 5.

Serious Security and Maintenance Issues…read more Very disappointed with Phoenicians Apartments. In just the past couple of months, five garages have been broken into, and on one night, two brand-new cars had their wheels stolen. The security cameras appear to be fake or nonfunctional, and the gates are constantly broken. Despite these serious security issues, management continues spending money on cosmetic projects, such as painting buildings and replacing pavement that was already perfectly fine, instead of addressing residents' safety and security. Owners also pay close to $400 in HOA fees, yet many basic problems remain. The windows are old and leaking, making apartments harder to keep cool in the summer and increasing energy costs. Rats are also a recurring problem every year, frequently appearing around balconies. For what residents pay, the lack of security, maintenance, and proper management is extremely disappointing. Safety and essential repairs should come before cosmetic improvements.

Gerardo is amazing! He was soooo incredibly friendly and helpful. He did my tour, was patients with…read moreme, and made the application process so easy. Tbh he is one of the reasons I decided to move here. Having great leasing staff is huge. And Gerardo was just that. So far this review is based on first impressions. I applied for an apartment today, so I will be updating the review after I've lived there for a couple of months. But so far the first impressions are great. Clean grounds, nice apartment, great amenities, and friendly Gerardo! 3 weeks later: I got the apartment and been in the process of moving in. I love it so far. Every request I've had for the maintenance has been resolved super quickly. They literally would call me just a couple of hours after I posted the request. I met the new maintenance guy. He is so nice. Went above and beyond to help resolve some of the smaller issues so far. I also got to meet Angela as well. She was just as nice as Gerardo. In fact we ended up chatting for awhile and she recommended an eye Dr to me and just was a sweet soul. Absolutely zero regrets about moving in here so far. Very excited to fully transition my life to this complex next weekend and start enjoying the quiet I've been experiencing so far every time I've been there. I will update the review after I've lived there a couple of months.

I figured I'd review since the reviews are a bit older and a new manager apparently is here now…read more Angela is the property manager and really takes pride in this community. It's well maintained. Quiet neighbors, clean amenities and my place was perfect prior to move in. Maintenance is really great about getting orders done in 24hrs which I love. Usually no problem finding parking but the occasional cars that are just parked in the same spot here and there but other than that a great place to live. I'm a homeowner still and still fairly new to Roseville. Older well kept communities tend to be more quit not so much traffic and affordable which I loved about this community! FYI: This is an honest review from someone with previous property Mgt industry experience as well so I'm a bit picky!

Love how nature focused and peaceful this community is. During fall you get all of the different…read morecolors in the trees and it's tucked away into the neighborhood but still within walking distance to grocery stores and Quarry Park. Great location

I was promised at move in that my patio was in process of repair and would take at most a few…read moremonths... I was given "an inspection" in March, and it took until August for even word of a construction bid. Now these are their "finished repairs" and Erin has told me they're not coming back to finish them I was also sent a lease renewal offer at hundreds of dollars more than a similar, already REPAIRED unit is currently posted for rent at within this complex... the audacity is truly astounding. I love a LOT of things about this place, but, this is unacceptable. They just really don't want to keep good residents, I guess ‍

We have truly enjoyed living here at Coventry Park Apartments and Condominium's. The office staff…read moreand maintenance team are highly efficient, always friendly, polite, welcoming and fun. They literally go out of their way to make residents feel appreciated. and are very helpful even if staff happens to be down. They love organizing fun holiday activities throughout the year, including a wonderful annual luau that brings the community together. They are also excellent at communication for all work that needs to be completed on the premises. This team does what needs to done to accommodate their residence! We particularly appreciate how quickly they respond if or whenever there's an issue with our unit. Whether it's an urgent repair or simply scheduling regular maintenance, they are prompt, professional, and dependable. They also enforce a low noise tolerance which is also appropriated through the surrounding neighborhood. As well, my family really likes that the location of this complex is surrounded by a multitude of places to shop for virtually everything. It's refreshing to live in a community where the staff genuinely cares about their residents. Our interactions with Ashley, Les, Galena and Johnny have always been warm and supportive. Again, we sincerely appreciate the entire office and maintenance team for wverything and all that they do and applaud them!

I love this place! I am new to the area and this is my first time living and renting an apartment,…read moreso I wasn't sure what to expect. I've been living at Coventry for two years now and can say it's been a positive experience. The property has about 200 units and is about 20-ish years old. It's on the smaller side and conveniently located in a nice neighborhood with shopping and parks you can easily walk to. I feel very safe living here. I appreciate that the property is clean and well maintained. Yearly inspections and maintenance are performed in the units to ensure safety and compliance. While I haven't had many maintenance needs, but when I do, Johnny and his crew respond quickly to resolve the issue. Love these guys! The gardeners aren't your typical mow and blow guys. They come once a week, sometimes twice in the fall to pick up leaves. They also trim and prune as needed and maintain the sidewalk area outside the perimeter of the complex. The staff at Coventry is warm, friendly and attentive. They make me feel welcome and know me by name. Ashley and Les knew that I was new to the area and that it was first time living and renting an apartment and took extra steps to walk me through the process, what I can expect from their management and staff and my expectations from management and staff as a renter. I haven't had much interactions with Galena but she always greets me with a smile and is very helpful. Lastly, the residents are quiet and seem to observe the rules of the complex. Again, it's my first time renting and living in an apartment. I don't have anything to compare it to but it's been a wonderful experience and perfect place for me!

Apartment management does not care if residents who have moved in within a year can cause…read moredisruption to residents that have lived here for over a decade. They make excuses & ignore the complaints of long time tenants. Noise infractions don't seem to be an issue to management. It's such a nice complex, but management doesn't seem to care as long as they have units rented. So buyer beware.

Parking is a disaster if you live in an end apartment .signs say cars only, but no one reads the…read moresigns. Our fireplace never worked right. AC in the Summer was hit and miss (as are all the apartments in Sacramento). Biggest issue was the garbage areas. Garbage was always overflowing, the dumpster garages were always disgusting and dirty. Probably could do with an every other day garbage pick up. It was a lot of money for such small and old apartments. Time for a refresh! On a positive not staff was pleasant to work with. They had food trucks come in monthly. Communication between management and the community was non existent. All in all we moved out of the area found a really spacious 3 bedroom 2 1/2 bath with a massive covered patio for less than the rent at Stoneridge apartments. lol, moved out off state!

I recently moved out of Rocklin Ranch and I have been very impressed with my experience…read more Debbie Robinson was attentive and very helpful when any issues or questions came up. The staff is always very friendly and willing to help residents. I chose Rocklin Ranch because it was safe, well-maintained, and had gorgeous greenery around the complex. It's a perfect spot close to plenty of shopping and restaurants while remaining quiet and peaceful. If you are looking to rent in Rocklin, Rocklin Ranch is the best!

My fiancé and I have been living at Rocklin Ranch for about 7 Months and we absolutely love it…read morehere. We just welcomed a baby and when looking for apartments wanted somewhere that we felt comfortable bringing her home to and this place checked all our boxes. The amenities like the pool, gym, kiddos and dog parks have all been amazing. The staff is so kind and attentive as well! Debbie helped us find our perfect apartment and when our dishwasher wasn't working properly we got a new one within the week. We are in a Tahoe and it fits our family perfectly. Every person that has come to our place has said how nice the complex is and we agree! I would 10/10 recommend this place to anyone looking for a nice, quiet, and comfortable place to call home.

Would never recommend this place to anyone else, When we first were asking about the apartment they…read moreoutright refused to show us the apartment and "claimed" they were "cleaning" it - When we moved in it was absolutely filthy, the carpet had a lot of black stains, the chandelier had a lot of black dust and so did the fans along with spider webs everywhere, its like it was included in the apartment package, the tub was clogged and so was the sink and they never ever fixed, and this without mentioning the extremely noisy water faucets in the bathrooms - The bathroom floors were disgusting, and the A/C was non functional, the only thing it was good for was a waste of electricity and money, $650 PG&E bill in July/August - When we asked them to fix it they never repaired nor replaced it - When we moved out we gave them the apartment in a cleaner condition then when they gave it to us - And After ALL THAT they still charged us around $800+ that's $300 dollars more then the $500 deposit. If i could give them 0 stars i would, management are a bunch of liars - They will come up with anything to scam you - Would never recommend, Save your money and spare yourself the headache of dealing with these people.

Horrible place to live. If you review the reviews from over 5 years ago it was a great living…read moreenvironment and I agree but as of the past five years HORRIBLE STAFF, HORRIBLE MANAGEMENT, HORRIBLE INFESTATIONS, HORRIBLE TIMELINESS ON REPAIRS everything is hurry up and wait unless it's for their rent or them harassing you over how they feel about you as a person . They are racist and they try to disguise and cover it up. They lie and try to get over on you financially. And to top it all off there is ALWAYS someone missing in the office. For it to be a "high society" rural area it is bottom of the barrel living!