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    Promenade Park

    4.3 (6 reviews)
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    Updated 1 month ago

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    The Bridges at Woodcreek Oaks Apartments - Exterior Lawn and Building Exterior

    The Bridges at Woodcreek Oaks Apartments

    (27 reviews)

    I went to go visit a friend of my last weekend! I was soo taken back in how clean and beautiful…read morethis place is. I also would like to express the customer service that I witnessed when visiting my friend.. she had some issue with the stove, and it was late towards the end of the day. She was able to get a hold of Conrad, and even though it was late in the day, he was eager to address and fix the issue. He was so polite and explained why her stove was not working properly what to do to prevent it happening again, but did say, please feel free to call anytime if the her stove was not working again. I wish my place that I live in now, was prompt and not made you feel like you are a burden, would be like him. If I ever move out here, this would be the place to be! Thank you Conrad for making the tenant feel comfortable and fixing her stove.

    I wish I could give 0 stars. Majority of these reviews on Yelp are from current tenants, which if I…read moregave a review while I was still living here I might have given a higher review as i had minimal issues while living here. Its after the fact that the true colors of this company come out. We moved in on a short term lease, only ended up staying 10 weeks total. We are meticulous when it comes to cleanliness but somehow they felt the need to not only charge us a $200 carpet cleaning but an additional $240 apartment deep cleaning. Mind you, we were only living in the apartment for 10 weeks, but we spent alot of time throughly cleaning after we had fully moved out and feel we actually left the apartment in better condition then before we moved in. I asked why I was charged these amounts and i was provided a few pictures, 1 was from some cat hair they collected, 1 was from a dusty top of the refrigerator and 1 was from what looked like juice splatter in one of the pull out drawers inside the fridge itself. They also sent a picture of a previous issue with the stove that we had requested to get fixed because it was dirty when we moved in that was never fully fixed, basically they tried now saying it was dirty because of us when we have documented with them that this was an issue before we even moved in. They also charged us $400 dollars for 3 broken glass sliders. We did in fact crack one of the glass doors which I had zero issue with paying, but then they tried billing me for an additional set of 2 doors. They provided no proof of the damage they claimed, I've requested multiple times and still nothing. I requested a walk through before we left but because of covid they told me they wouldn't be able to (how convenient). Not only did they keep my entire $600 deposit, but I was billed an additional $375 on top. Total amount was nearly a full months rent which is crazy. Any cleaning needed at most was normal wear and tear, any damaged glass I was never provided proof of, I'm forced to go to small claims over this matter but I wanted to let anyone interested in moving here to be very very careful and make sure you document every little thing before you move out. See attached pictures which was what they claimed was the reason for a $240 deep cleaning fee.

    Terraces of Roseville

    Terraces of Roseville

    (14 reviews)

    I have to be honest. I have meager expectations when it comes to assisted living situations. I…read morethink that we have all heard horror stories about these places before. NOT THE TERRACES OF ROSEVILLE. This location is beautiful, the staff is caring, and I have never heard anything short of loving, caring comments from the team. Don't get me wrong, a couple of staff members are aloof, but most do not have regular contact with those currently housed here. My GG is 102 and has been here for years. I firmly believe that the assistance of the Terraces Team, up to and including their stringent rules on COVID-19 visitations, made this a very safe place for all elderly loved ones. I can only hope that when I am old and gray, I will have a group of people who love their job and the people they work with so much that I am taken care of like this.

    My grandpa moved in here a month ago, and the staff has been wonderful. Everyone from management,…read moreto the dining staff, and even the shuttle driver have all been extremely welcoming and have made this transition easy for us. My grandpa loves the food, and there is always activities and social events happening. Everything from monthly road-trips to special music guests. They really put forth the effort to make things fun for the residents. We toured other homes, but The Terraces stood out to us because of their clear communication and transparency. They have gone above and beyond for my grandpa since day one, they even sent someone out to West Sacramento to meet with him when he was in the hospital for physical rehab. It was very stressful looking for a new home for him, but we are very happy we chose The Terraces for this new chapter of his life. They encourage him to be independent, but are still right there in case he needs assistance. Couldn't ask for more!

    Rosemeade at Olympus Pointe Apartments - 3 apartment 1st floor - 3 2nd floor..

    Rosemeade at Olympus Pointe Apartments

    (87 reviews)

    I'm honestly very impresed with this mobile detailing service. They did an amazing job-my car looks…read morelike new inside and out. Everything was done carefully , professionally , and faster than I expected. Highly recommend if you're looking for quality detailing in Roseville area.

    PLEASE READ! If you don't read any other review please read…read morethis one. This is my first ever Yelp review and for very good reason. Current date (7/25/25) In desperate times of scrambling for a place to live as a young adult upon finding the Rosemade Apartments the process of moving in was very quick, they took my desperation into their hands and ultimately took advantage of my situation. The apartment unit, once seen, looked clean and kept from the beginning. They had made sure it was spotless while leaving out major details about how living here would be for the residents. Throughout the first 2-4 months I started noticing how unkept the Rosemade Apartments were. Trash was always over spilling out of the dumpster, the common area (entering your apartment) was never cleaned leaving bugs and spiders everywhere. Over time these apartment homes felt more and more depressing ultimately affecting my mental state of mind. Come May-July is when the ants came and from that day on never left. Prior to the ant infestation inside of my apartment, I noticed little by little ants trailing the garage and common area of the building. At first this didn't seem like much of a problem until they were later found in my apartment. I had to evacuate each article of clothing, bathroom product, and even food. Without having food laying around it didn't matter, the ants came either way. After taking the next few days to completely deep clean and bleaching absolutely everything including setting up home, remedy traps to hopefully stir them away from my apartment, I thought that that they were gone. The same night I find out that they had come back the next day and were inside of my clothes, shoes, purses, blankets, etc. Including my bed set that cost thousands of dollars, pairs of shoes with endless trails of ants crawling around. I now live out of boxes otherwise, my belongings will become infested and there are not many places I can leave my stuff laying around or hung up in the closet. The carpet is absolutely disgusting ever since the day. Ants the whole of the fridge and slowly made their way inside the freezer and fridge. I have had to make physical adjustments in my life just to try and cope with living in this apartment. My property is now damaged due to something that is completely out of my control. I am at my wits end and just want out, I am not paying about 2k a month to have my property absolutely ruined and my mental state to be at an all-time high. After discussing my nearby neighbors I learned that this has been an ongoing issue that has yet to be resolved. A neighbor I spoke with who has lived here for 3 years mentioned the countless battles it has been keeping these ants away. Not to mention he has a daughter that he has had to protect her toys etc cleaning endlessly for only a little bit of hope that they would leave for just a few days. He had mentioned to me even going out of his way to buy a professional ant sprayer and still nothing resolved. Apparently, there is a colony that the apartment complex is well aware of and has done nothing but "maintain" the ant infestation problem instead of ultimately resolving the issue. I let them know each, and every thing that was going on, including where the ants were showing photo and video proof of where they were inside of my apartment and outside of my apartment. I had even mentioned that they were crawling around my nightstands and my headboard, and I was fearful that I would be sleeping in ants the rest of my time here. I was informed that pest control comes and sprays on Thursdays only when requested and signing documents. I was forced to turn away without being able to receive a new unit or leave this complex unless I broke my lease and paid them over 2k. Their own maintenance worker claimed and quote "this happens all the time" meaning nothing has been done to successfully get rid of the ant infestation that is terrorizing their residents. I see it everyday how depressing this place has made each and every person here only to find out that they don't care. Rosemade Apartments won't do anything more to care for their residents who are all having this recurring issue. Here is a list of a few other issues: -dark depressing small apartments -dirty/stained unkept carpet -shower curtain rods fall randomly -dumpster always overflowing -AC unit broken for days on end (remaining over 78 degrees) -cabinet paper peeling -sink leaks Overall I have only lived here for 6 months and it has been the worst 6 months of my life, a nightmare. Save yourself the money and mental/physical stability of living here. Also READ THE REVIEWS, not sure how they have any positive ones. I wish I never moved in I am ultimately depressed because of it and need to get out.

    Pearl Creek Apartments by FPI Management

    Pearl Creek Apartments by FPI Management

    (60 reviews)

    the office staff is so friendly and helpful. the complex is always so clean. the property is well…read moremaintained.

    It has been a miserable experience living here. When I first was given the apartment, there were…read moredead wasps all over the floors and the place wasn't cleaned. The balcony had a wasps nest. I had to remove the wasps myself and request the place be cleaned. Even after cleaning the counters in the kitchen and both bathrooms were heavily stained black and yellow the maintenance crew couldn't even get out. The toilet seat was stained black. The lights didn't work and are still very dim. The dryer door was broken. The cabinets wouldn't open. The smoke alarm didn't work and still after requesting maintenance for it, nobody ever showed up to fix it till this day. Theres always stray cats all around our building. Our door lock isn't aligned and doesn't work properly. The ice maker had stopped working. The flooring was also coming apart. It was always over a week or my wife finding the maintenance people working in the complex to get them to come help fix our place up and even then still nothing really done. We feel like we were given a very old and dirty unit that wasn't ever maintained and doesn't justify the monthly price. We have paid cheaper for a brand new apartment in miami. I absolutely recommend nobody stay here. There are far better places to live in Roseville. Don't make the mistake we did. Most of the positive reviews are likely paid for.

    Olympus Pointe Landscape

    Olympus Pointe Landscape

    (61 reviews)

    Best landscaping company I've ever used. Everyone is always taken care of. The team is always on…read moretime and communicates well and my flowers have never looked better

    I ignored the 1 star reviews, here's why you shouldn't:…read more Unless you are willing to double check every plant they plant, and clean up after them, find someone else. I trusted them with my hard earned money. It wasn't enough to motivate them to do a decent job. We spent thousand and got the laziest, most low effort job I've ever had done on anything in my house. Kevin seems to know what he's talking about, and is easy to work with. But when it came time for work to be done, all bets were off. Do not be fooled. Here's what happened. A couple of years ago we paid a lot of money to have a lot of plants planted and our watering system overhauled because we were having watering issues. Planting - many of the plants died because they were planted in unsuitable spots (spots they chose) and many plants have never really died but never grown or looked healthy. I finally decided to dig those ones up and I KID YOU NOT, many of them weren't even planted in the ground. They were planted in the mulch, sitting on top of the weed barrier (see picture). One had half the root ball just exposed. More than one plant was planted with the large plastic plant label in the ground blocking the roots. At the end, they said they couldn't bury the new drip lines because there wasn't enough mulch, so I went out and spent 45 minutes doing it no problem. They were so lazy that if they couldn't dump a bunch of new mulch to cover the lines, they weren't interested. Worst of all, they didn't even fix the irrigation system I needed them to fix. The Watering - A huge concern we had was the watering system since many plants were being over-watered and dying from rot. Once they finished their work I doubled checked with the foreman that the problem areas where fixed and he assured me they were. Guess what, they didn't even touch it! They just left the system I put in and all the plants died due to over watering. I have since found many more issues. Please be warned. Like I said, I trusted them with thousand of my hard earned money. Money that meant a lot to me. I guess it wasn't enough to get them to do a respectable job. EDIT - Kevin's response is typical and should worry customers. Its: 1. I'm so sorry you weren't more aggressive about being on top of our numerous mistakes. You expect some mistakes but when the errors are so incompetent (plugging in emitters backwards so they drown you plants) its absurd to put it on the customer to double check ALL work. 2. He clearly didn't read the review because that would have answered the questions he is asking. 3. I mention why it took me so long to respond. I mention the watering problem and that it had nothing to do with equipment failure. And I mention that the problem wasn't plants being planted for proper drainage, but rather not even planted in the soil. Literally on top of weed barrier and buried in mulch. 4. Finally, I didn't say I buried the irrigation in dirt, I was able to easily bury it in the mulch that his team said was too difficult. AND I did have him come back to replace plants that died immediately. He worked hard to convince to leave the sickly ones still in to give them more time. BE CAREFUL. Seems like he has a few teams and some are great. But his response to my complaints should concern everyone. He should have said, "I am so sorry we missed the mark here, can I call you to discuss?" Pictured below, a plant planted in mulch and ON TOP of the weed barrier A tree stake that was planted about an inch in the ground and gave no support An emitter plugged in backwards and drowned our plant.

    Promenade Park - apartments - Updated June 2026

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