I called and left a message and within a few hours I had a return phone call. I spoke with Jake…read moreregarding a very large stump on my elderly mother's property. He was very polite and professional both on the phone and in person. He drove over to the property later that afternoon and called me with a very fair price. I gave him the go ahead to dig out the stump and the whole process was over within 15 minutes! He made sure to go well below the ground to grind up the roots too. As he warned me about , there was a large amount of wood chips after he was done. We simply shoveled them up and placed them under the nearby bushes. I called several other places previous to this one and the estimates were sky high or they didn't even bother to show up. Overall , I couldn't be more pleased with Clark's Stump removal!

A rep came over a few weeks to get a model number from our fireplace in our new house. When he…read moreopened it up, he saw that it had never been cleaned (10 yrs old). He also saw that a clip was not in place and if we had turned it on, we could have had a carbon monoxide issue. I was very grateful for his insight. Two weeks later I had our 2 fireplaces cleaned and the 2 guys were great. I would highly recommend Black Hat.

We recently had our 27 year old fireplace replaced with a new one from Black Hat. It is gorgeous…read more The entire process was seamless. Paul our salesman was absolutely fantastic ! He was really helpful,knowledgable and a true professional. Bob and Brian the installers exceeded all expectations. The quality of their work and attention to detail was incredible. They truly are the very best at what they do ! The entire Black hat team was absolutely fantastic, and we would highly recommend them. They did an outstanding job !!

From the start of the project to the end they under promised and over delivered! I had them do my…read moresiding in Amherst NY on my home and garage along with soffit repair. There were no surprises and they communicated throughout the process from the Bid which I got same day to project completion. They were able to start my project sooner than promised which really helped me out. The worksite was left clean and the work was top notch. Highly recommend this team.

I had this company installed gutters on a home that I remodeled, I need to do a good job and did it…read morewhen they said they would. This winter, an ice build up caused severe damage to my own home by pulling down the letters and much of the facia in a certain part of the house. MavBrant not only had the lowest estimate, but they did a beautiful job. Looking at it, you would never know there was damage.

We decided to replace our 35-yr-old patio doors and windows but had no idea who to choose to…read moreinstall them. We knew we wanted an Andersen product, so we contacted the Andersen rep for our area. He recommended Jeff Klein Construction, and Jeff and the representative helped us select the best product for our needs. It took a while, but it was worth the wait. We ordered the materials from LenCo Lumber, where Kevin (owner) was terrific and told us that Jeff was a "solid guy." Jeff and his partner, Mark, we more than that. They did an excellent job and exceeded our expectations. We strongly recommend Jeff for any home improvement project.

Wayne and Mike showed up on time, prepared the area with drop cloths and got right to work on…read moreinstalling my new gas insert fireplace. I couldn't be happier with my new fireplace and the job the guys did. You would never know they were in my house. Their work was perfection. Highly recommended. Wayne gave me a very fair quote and I quickly agreed to hire them. Thank you.

Wanted an estimate of a cleaning, they stated it was $89 just to come out. That would be applied…read moreto cost of cleaning if price was acceptable. After stating if the estimate is outrageous, I am not paying $89. They then said they could come and give free estimate and the technician would be out between 1:00 and 3:00 on set date and would call 1/2 hour prior to coming. The day came and went, no call, no show. Called company and scheduler knew exactly who I was and asked if I received a call. I advised no call was received and she said the technician actually called her and said he had a family emergency and had to leave. She then advised me to find another company because he was the only technician and she has no idea when he's coming back. Absolutely awful.

Tried to get a quote out of these guys for months after they visited my property. Never got it…read more Don't waste your time like I did.

I've had McAllister plumbing as my main servicer for well over 10 years. Since they've been sold to…read morea big concern and now your calls go to some data call center it takes forever to set up appointments. You can't even discuss with them what services you need because they know nothing about the plumbing business or even where Buffalo and the Southtowns are. I used to call their office directly , explain my problem and get an appointment quickly and with the right parts etc. and the plumbers were fine. But now it takes me longer to make an appointment and get the message across as to what I need done than the actual plumbing appointment takes. I'm going elsewhere with my business.

We were having trouble with our heating system turning on. We called Armor Heating and they gave us…read morean estimate on how soon they thought they could service our home - they got over to our place and diagnosed the issue and were well on their way to fixing it pretty quickly. They had to replace a few parts and part of doing so meant they had to go around to every baseboard and let air out. It was a big job that took a couple hours but they were friendly and respected our home by taking off shoes, etc. we felt the price was spot on. We'd definitely call these guys again.

We lost our furnace at lunchtime on Christmas Eve due to a failure of a circuit board. The furnace…read morewould turn on but the blower would not. Armor looked for a new board for us that evening then sent a technician out on Christmas morning at 9AM to check the unit. They were able to find a new board on Thursday morning and installed it at 10AM. We can not say enough about the level of service as well as knowledge of the unit. Mark and Nick at Armor were genuinely concerned about our access to heat and due to two space heaters, we were able to stay at home and made our Christmas dinner. The warranty was accessed electronically, and we were left with only installation charges. Thank you very much Armor, Mark and Nick. The King Family at 35 Hamlin in East Aurora....

Reached out for an AC install quote, fast response. Very reasonable prices (in line with a quote I…read morereceived from another company 2 years prior that he did not know about). Installation scheduled ALOT sooner than I expected (less than a week!)! Installed in less than a day... a cold house in July is a great thing! About Mike: Knowledgeable. Personable. Friendly. Professional. Competent. Meticulous. He took the time to explain things. He took the time to do things correctly (like sealing openings he made for the various pipes and connections). I would highly recommend him. My place is a pre-manufactured home... not alot of the companies work on those. To counter some of the negative reviews I saw: he is a small business owner and a family man. He is allowed to take family vacations once in awhile. He has always kept me updated on the status of my install. I will be using him again, and recommending him to everyone I know.

I have called them, texted them and no response. This has been going on for months. 9 texts from…read morerequesting simple maintenance to now my machine is throwing out a code. No callbacks. My parents are elderly and can not do this on their own. They said they would be available and they have not been. Install was great. Since then, crickets.