Not all glasses stores are the same...and I'll prove it:…read more I have very bad astigmatism in my right eye (+7.25) and have been using the higher quality progressive lenses for my frames. About four years ago, my glasses were getting so worn out, so I opted to get all-new specs. I have a good friend who is an optician, and he always does my measurements and creates my prescriptions for me. I brought my current prescription to the LensCrafters at Northgate Mall (or what's left of it), who promised me their lab could handle my heavy astigmatism. So I picked out a new frame and placed the order. Then they informed me I could get a second pair for 50% off, and I had been wanting to get prescription sunglasses anyways, so I opted to do the promotional offer for those glasses. I left the store feeling good that I had finally paid some attention to getting better eyesight. However, the result was horrific. First off, the lenses they gave me started to scratch up like crazy after the first month, despite my meticulous efforts to use only glasses-approved cleaning solution and microfiber cloth wipes to clean them. I mean, I was religious about it because I didn't want to scratch my beautiful new lenses. Turns out that didn't matter...they continued to get scratched up at a very fast pace. Secondly, they never produced my sunglasses. When I went in to pick up my regular glasses, they told me the sunglasses would take a little longer, which was fine with me. Two months later I called them wondering where my new sunglasses were. They told me the order had been cancelled. When I asked why, they couldn't produce a clear answer. They told me they would "look into it" and would let me know what they found out. They never, ever returned any of my calls, texts, or emails. I had to go back into the store a third time and demanded to know what was going on with my sunglasses order. They again told me the order was cancelled without any explanation as to why. They did not give me any option for honoring their promotional offer, which was the entire reason I decided to get the sunglasses in the first place. It was so infuriating, disrespectful, and negligent. Eventually, they reluctantly refunded my money, and I told them they had lost a customer for life. I was left searching for a new resource for my eye care that wouldn't treat me like a commercial pawn or just another consumer to scam. I live in Shoreline, so I took a chance and gave a call to Shoreline Eyecare. They were very understanding of my predicament and suggested I come in so they could see the glasses, my prescription, and give me their overall assessment of what would be a good next step for me to take. I immediately felt like someone actually gave a shit about my eyesight...which was very refreshing given the hellish experience at LensCrafters. My experience got even better after my first visit. I was offered a free check-up to verify the accuracy of my prescription, and then I met with a nice employee named Ally to review lens options for my existing frames (I wanted to keep the frames). When I showed her the glasses I got from LensCrafters, she looked them over for about twenty seconds and said my lenses were very likely defects because of the nature of the scratches and the fact they were so bad after a short period of time. As my blood boiled about being taken for a ride by yet another consumer-preying corporate entity such as LensCrafters, my conscience was slowly being convinced I had come to the right place at Shoreline Eyecare. It was exceptionally clear to me that Ally was thinking and acting upon my best interests. As she made suggestions, she checked the system to see if my insurance gave my discounted or covered options, she shared alternatives, showed me the supply line items for total transparency, and just made me feel like she was now my eyesight partner, as opposed to someone trying to sell me new glasses. When I decided to pull the trigger on the new lenses, I also decided to get the sunglasses as well since this seemed like a place that would be able to fulfill such a request. Ally informed me that, based on my insurance policy, it would behoove me to wait until after the new year because, at that point, she could apply a vision discounting to my order and save me close to $200! So I chose to do that for my regular glasses and went ahead with the sunglass order in the meantime. Ally helped me get the new lenses for my glasses ordered, they fit perfectly, and I'm now enjoying amazingly sharp and clear eyesight. Even being out of network for my insurance couldn't keep my business away. If you want real help for your eyesight, make sure you go to Shoreline Eyecare.

I enjoyed my experience here. I thought the eye doctor did a good job and she was a good…read morecommunicator. Eyeglass selection could be better but they did let me order a pair of frames they did not have

Best service you could ask for in eye care also they have a wide selection of stylish framesread more

If you have astigmatism, consider a different place since Dr. Wong will charge an additional $135…read morefor fitting contacts. Our insurance did not cover this part of the routine eye exam. My wife's doctor before did not charge her for this, and my eye doctor also will not charge for it. Kaiser Permanente's eyecare will not charge for it either.

1 Star - Very Disappointing Experience I visited Dr. Bell…read morefor an eye exam, specifically needing a prescription for seamless bifocals, which I have relied on for over 15 years for close-up work. Unfortunately, the first prescription was completely off -- my new glasses were unusable for my daily tasks. When I contacted the office to report the problem, they asked me to come back for a second exam. I did, hoping for a better outcome. A second pair of glasses was made with the new prescription, but that also failed to meet my needs. In 15 years of wearing bifocals, I have never experienced this with any other eye care provider. The entire process was time-consuming, frustrating, and ultimately left me without functional glasses -- twice. I cannot recommend this practice for anyone with specific or complex prescription needs, and I will not be returning for future eye care.

Dr Elizabeth Bell did my most recent exam. She's just the best. Explained how my vision is…read morechanging. Explained differences between bifocal and progressive lenses. Talked thru different strategies, eg separate pair for computer and driving. Highest recommendation. Also: Staff are super courteous and efficient. I'm a bit thick and they patiently explained the paperwork to me. (Maybe add a link from soundeyecare.com to this profile? Because this profile is too hard to find. Because Yelp is just the worst.)

Had an eye - foreign object in my eye. They told me they…read morehad no time to see me - next appointment was later in the week - go get your urgent care elsewhere. Would have taken them 5 minutes to fish the thing our of my eye. Very dissappointing.

I went in hoping I wouldn't be upsold like Visionworks on Northgate. These people are DELIGHTFUL!…read moreThe front desk people were nice, concise and expedient. Dr. Hoffman was very nice, supportive, and great to work with. I had had a bad experience at Visionworks up the street in being upsold again and again and having to pay $300 more than what I had been prepared to pay. When telling him I was just being honest in saying I needed to get my glasses on Zenni, he was polite, understanding, and friendly. The exam was quick, we talked about how the new glasses would help neck pain and eye strain. I told him I would love to have one place I go back to again and again for eye care as I don't have insurance for it and am paying time of service. I cannot recommend Seattle Optical and Dr. Hoffman highly enough.

We went to K's to get glasses for my 7 year old daughter. Kay was very warm and welcoming, which…read moremade my child feel immediately comfortable. She is very knowledgeable and helped us pick out great options for frames that made my daughter very happy. About 10 months later, we had an issue with the frame and went back to Kay. She loaned us an awesome pair from her own line, completely free of charge, until we got the replacement frame. When we came back to pick up the new frames, Kay surprised us with her generosity and kindness by letting my daughter keep the loaner frames since they looked so good on her! We offered to compensate Kay for them but she turned us down. It was such an unexpected and wonderful gesture that will be hard to top. We can't recommend Kay highly enough!

I have been wearing glasses for a very, very long time and never have I gotten a pair of glasses…read morethat look so good on me, that are such good quality, and provides such crisp vision as I have with a new pair that I got at K's. In addition, it was such a fun, satisfying, andwonderful shopping experience. Kay treated me like an old friend, made recommendations, was so supportive and acknowledging throughout the process ofchoosing something that will grace my face for years.

Each time I have come into their store, I have been greeted by friendly professionals. I have…read moreobserved each of the folks working there being very respectful of their customers. They have an amazing selection in their store and their value is comparable to some of the best that I have seen. They have helped me with each of the problems that I have had quickly and clearly so that I understood what the problem was and how and if they could fix it.

Sherman Optical offers the best eye glasses that you will find anywhere! I am so pleased with my…read morenew glasses from there! I'm especially impressed with how good the lens are. I'm 79 and have worn glasses since I was 6 years old. I know good quality in glasses when I find it. Having been in business since 1939, Sherman Optical offers that good quality. They also offer a warranty on your glasses and lens and free cleaning fluid. Plus when you go to Sherman Optical you are welcomed by nice, friendly people who know exactly what they are doing. I won't go anywhere else for my eyeglass needs!

I was in dire need of finding 4.0 magnification reading glasses. After calling seven (!) other…read moreshops, I called College Place Optical. Success! Eric had a pair that were perfect for my friend scheduled to fly overseas the next day. While we were at the shop picking up the readers, I saw many interesting and attractive frames for prescription glasses. I am always on the hunt for great looking frames and they have a super wide variety from Plain Jane, Wild Child, Sport Court, School Kid and Corporate Ken. If it weren't enough that they have great frames, Eric and Evan are the nicest and most helpful people ever, so I can't wait to go back with my next new prescription. Great people, great selection, super reasonable prices.

Amazing service, very prompt and communicative! I definitely recommend them for eyeglass repair or…read morefor buying a new pair!

Superb customer service and quality !! Truly above and beyond! The offer an excellent selection…read more What they don't have in store they can order online like my Rayban Sunglasses and the process was seamless. I got 3 glasses, cause a girl needs options, and the price was great!! Highly recommend. Great people (with excellent taste should you have a hard time with options) and gorgeous glasses!! need I say more.

Great personnel, great doctor, and stellar glasses stylist. They were friendly and professional and…read moreexplained everything in detail. Recommended!

I've been wearing hard contact lenses for over 40 years. Soft contact lenses can't correct my bad…read morevision. About 6 years ago, my long time optometrist retired and a young doctor replaced him. Apparently, fitting GP hard contact lenses isn't something that all optometrist are skilled to do. After struggling to fit me, the young optometrist recommended that I see Dr. Patricia Keech at Highland Vision. Her office was a little further than I wanted to drive, but since she was recommended by my optometrist, I took that as validation that she must be good; and it turned out that she is very good. Dr. Keech has been my optometrist since then. She's very good at correcting vision and fitting my hard contact lenses. Since I don't have vision insurance, I pay cash (credit card) on the day of the service so I get a discount on the exam cost. The profit margin is too low for them to give a discount on the contact lenses.