Highlands-Eldorado Veterinary Hospital

(80 reviews)

After a long night at the ER and still no answers besides the emergency surgery they wanted to…read morepreform. I walked in here feeling defeated and my kitty still sick. The ladies at the front desk gave me a warm welcoming. I felt a sense of hope. The technicians are all very kind, the doctor is acknowledging and listens to what I am saying and actually hears me. He takes my words into consideration. As he should have because I know my pet best. He sat down on the floor with me and my kitty and he truly cared about her health and my sanity. We have a plan! Although we don't know what is going on we actually have a plan and this plan was discussed with me as I was a human being and not a dollar sign. Left her in their care until this evening and we will discuss her future health and what is to come. Thank God for this hospital! They gave me compassion, patience, and understanding. This is how all veterinarian practices should be!

This practice is incredible! I've been a client for 3.5 years (since relocating from out of state)…read more--first with our late Aussie, and now with our new puppy. They recently moved to a beautiful new facility, and their service has only gotten better, if that's even possible (It was pretty darn amazing before the move). It's incredibly easy to get appointments, and you never feel rushed. When it was time to put our older dog to rest, Dr. J.M. Stalling provided such compassionate care, truly treating our pet like a valued, very-loved family member - as she was to us. He explained every detail, gave us options, and allowed us all the time we needed to say goodbye before, during & after the process. All of the vets here treat your pets with the same importance as human patients. Their follow-through is stellar, with doctors personally calling after hours to check on test results and health issues. I will never go anywhere else as long as I have pets & live within 30 minutes of the location! P.S. I was compelled to leave a review because I am surprised by some of the negative comments posted here. I have only ever witnessed the staff being kind and respectful to clients/patients & co-workers. Also, it's unfortunate, but it seems some people dealing with the stress of a pet who is ill or the heartbreak of a pet loss may be misdirecting their emotions towards the practice.

Mckinney Animal Hospital

(84 reviews)

The person that responded is not the owner. The owners name is Janet. Continuing to not take…read moreaccountability or refund us is typical of this business. Additionally, we requested our digs medical records and they will not provide them. On the morning of our appointment, we dropped our dog off at 8:00 a.m. for grooming. We were not informed at that time that grooming would not begin until approximately 2:00 p.m., nor that he would remain crated the entire day. We picked him up at 4:00 p.m. Our dog is a recently adopted rescue who suffers from severe anxiety and abandonment issues. We have only had him for approximately three weeks. The veterinary team at McKinney Animal Hospital is fully aware of his background and emotional condition, as we brought him in for a veterinary visit immediately after adopting him. Given this knowledge, it is extremely concerning that he was left in a crate all day without food and separated from his family for an extended and unnecessary period of time. Had we been informed at drop-off that he would not be groomed until 2:00 p.m., we would never have left him there for that length of time. In addition to the prolonged crating and lack of feeding, our dog was completely shaved. While he did have some matting, I had already removed several mats myself, and there was no justification provided for shaving him to the extent that they did. When we arrived to pick him up, we were genuinely unsure whether the dog presented to us was ours. His appearance had been altered so drastically that he looked like a completely different dog. He was also acting extremely timid and withdrawn, as though he did not recognize us. The entire experience was heartbreaking. When we expressed our disappointment and concerns, the manager on duty, Pamela, brought the groomer into the discussion. While we were calmly explaining that our dog has anxiety and abandonment issues and that he should not have been left crated all day, the groomer responded by stating that it was "probably because of us" that the dog has anxiety and abandonment issues. This statement was inappropriate, unprofessional, and deeply disrespectful. Although the manager immediately told the groomer she could not say that, the damage had already been done and the situation unnecessarily escalated. Throughout the conversation, there was no meaningful ownership of the situation. Instead, we were told that we had authorized a complete shave, which we absolutely did not. If we had been told that shaving him entirely was the only option, we would have declined the service and groomed him at home. Additionally, we were required to purchase flu shots and a fecal test before grooming could be performed, totaling approximately $120. The overall bill was approximately $250. When we requested a refund for the grooming service due to our dissatisfaction, we were offered only 10% off and a $60 credit. A credit is not acceptable, as we will not be returning. Given the circumstances, this resolution is inadequate. The lack of communication, disregard for our dog's known anxiety issues, prolonged crating without food, drastic grooming without proper consent, and the unprofessional and disrespectful behavior of the groomer reflect a serious failure in customer service and animal care standards. Due to this experience, we will not be returning to McKinney Animal Hospital. I urge other pet owners to carefully consider their options before entrusting their pets to this facility for grooming services. The manager Pamela and the owner Janel took no ownership or accountability for how our dog was handled nor their disrespect or unprofessionalism of their dog groomer. They simply did not care.

We love the vets here. Truly top of class…read more But, the practice overall has so clearly become a "profit first" business. It's appalling and absolutely unacceptable. EVERY single interaction is them pushing unnecessary services that are obscenely over priced. Even the vets will quietly tell you about more reasonably priced services, to seek out. That tells you a LOT about the management. Clearly the new owners had one thing in mind. Cash profits over animal care.

Stonebridge Family Vet

(17 reviews)

If I could give this vet 100 stars, I would…read more I just moved to the area and my dog started having stomach problems. Not knowing any vets in town, I called Stonebridge Family Vet and was relieved to hear the genuine desire to help even from the phone call. They scheduled me as soon as they could which was the first thing the next morning and took such amazing care of my pup. They were so communicative, thorough, and provided me with the best prices I've ever experienced at a vet. They genuinely cared about my dog as well as my own understanding of her care plan and happily answered my many questions! I can't recommend them enough!!!

Go south! We came here purely for a free wellness visit that was offered through Collin County…read moreAnimal shelter. That visit was over $200. We were recharged a fecal exam that was roughly $135. Our kitten had an upper respiratory infection. We paid for the first round of antibiotics and eye drops then had to return for more. The clavamox 15ml (a tablespoon) $63.75!! My other kitten ended up with the same URI, I took her to our vet in Anna, received 50ml (3 tablespoons, plus 1 teaspoon) Clavamox $24.45. We will not be back.

Anna Veterinary Clinic

4.6

(9 reviews)

I called them at 3pm on 12/23 and told them my dog was having a seizure and I was thee miles away…read more Girl told me that I needed to take my dog to a vet ER, which with traffic would be an hour away. They could have at lease told me to bring her in and stop the seizure then send her out, but instead she pretty much said to drive an hour and let your dog seize the whole time. Very bad look for them.

Dr. Walker correctly diagnosed my cat and prescribed the right medications after a different vet…read morehad completely missed the problem and prescribed the wrong medication. The other vet wasn't even going to see him again for another eight days after the Rx he gave him wasn't working and he had continued to decline for a week. I don't think he would have survived another eight days. When I called Dr. Walker, he said to bring him in immediately. I have no doubt he saved my cat's life. The tech was super nice and helpful too.

Total Care Animal Hospital

4.4

(62 reviews)

Dr Kline is so incredibly knowledgeable. I trusted him with my sr dog (10 yr ) of teeth cleaning. I…read moreknew teeth needed to be pulled and such. I picked him up and you couldn't even tell he was bothered by the teeth surgery and cleaning. My heart was relieved. Ty Dr Kline

Total Care Animal Hospital has been taking care of our fur babies for many years. From our English…read morebulldog, Jojo, to our three Dobermans. The doctors and staff are great! Hilda, our newest rescue, was seen by Dr. Mira and was very happy to get some snacks for being a good patient!

The Shot Spot

4.1

(57 reviews)

Update: thank you Kelsey dog nurse for successfully treating and kindly explaining everything…read moredespite our mistakes as dog owners. I can't thank you enough for your professionalism and patience. I goofed on scheduling (totally my fault) but reception was very forgiving and rescheduled us again. The vet tech let us know costs upfront. Our dog was nervous and almost skittish, when the tech did some crazy dog magic with her hands, getting her to calm down and trot to the back. Dr. patiently answered all my questions since the breed is new to me. Great and affordable experience for dog health

"LOVED". This the best word to describe EVERYONE on staff at the Shot Spot…read more My dogs and or family are so lucky to have found this wonderful veterinarian practice. In addition to being the most wonderful vet and staff they also give back to the community with a weekly Mobile team where they offer free wellness exams and discounted affordable care. Danny Cox and team cares and will love your pets.

Animal Medical Center of McKinney

(26 reviews)

Excellent staff and doctors treated my Charlie with loads of care and love, and when he passed they…read morewere so loving and kind through the entire process

Love this veterinary team. We have utilized this team for my family dog when I was in high school…read moreand I use them now 10 years later for my dog. Always warm and welcoming people and they always over communicate and clarify. Can't imagine ever going to another vet.

Lake Forest Animal Hospital

(60 reviews)

This was our 1st visit. We were greeted as we entered by the receptionist. The assistant weighed…read moreour dog and took us to a room. He was very kind and sociable. Dr Singh saw our dog and did his examination. We were impressed with his knowledge and diagnosis. We had a great experience and will definitely be using them again!

I decided to give Lake Forest Animal Hospital another chance, even though I honestly didn't have…read moreto. The last time I was there, the receptionist was extremely rude, and that experience alone left a bad taste in my mouth. On top of that, with their prices continuing to go up, we were already questioning whether it was even worth coming back. We seriously considered taking our business somewhere else. But I decided to give them the benefit of the doubt. I figured maybe the previous experience was just a bad day, and I was willing to walk through the door again and give them another chance. Unfortunately, it didn't take long for things to start going in the wrong direction again. I brought my dog in because I wanted to have his paws done. I was immediately told that they would need to put a muzzle on him. I asked why, because I had never been told that my dog had bitten anyone. They tried to tell me that he had bitten someone previously, which was news to me. Every time I had brought my dog there before, I had never been informed of anything like that. That is a pretty serious thing to claim about someone's dog, and if something like that had actually happened, I would expect the owner to be told immediately--not to find out later when they suddenly want to put a muzzle on the dog. What bothers me most is that I was willing to overlook the previous rude treatment and the increasing prices and give this business another opportunity. I didn't have to. I chose to. And once again, I walked away feeling like I had made the wrong decision. A business can charge whatever it wants, but when customers are paying increasingly high prices, the least they should be able to expect is respectful communication, professionalism, and transparency. After these experiences, I have a very difficult time recommending Lake Forest Animal Hospital. There are plenty of businesses that understand that their customers--and their pets--deserve to be treated with respect. Unfortunately, this has not been my experience here. We gave Lake Forest another chance. They gave us another reason not to come back.

Summit Veterinary Hospital

5.0

(15 reviews)

Extremely caring staff. First visit we had was for our dead yorkie/maltese mix Ava. Ava died in the…read moreearly morning hours before anyone in the house had woken. She was 14 and we have always taken great care of our dogs but I guess sometimes it's just their time to go. The staff was very supportive even having never met my family or Ava before. Second visit, our 10 year old shepherd has constant pain due to her joint. The vet there is now helping use figure out pain management for our otherwise healthy and happy girl. I couldn't be happier with this practice.

The staff and doctor are very attentive and compassionate. While results are given to you in a very…read morefactual manner, you can tell they have a true passion for the animals and proper care. Rest in peace my sweet Pete

380 West Animal Hospital

(80 reviews)

After a long night at the ER and still no answers besides the emergency surgery they wanted to…read morepreform. I walked in here feeling defeated and my kitty still sick. The ladies at the front desk gave me a warm welcoming. I felt a sense of hope. The technicians are all very kind, the doctor is acknowledging and listens to what I am saying and actually hears me. He takes my words into consideration. As he should have because I know my pet best. He sat down on the floor with me and my kitty and he truly cared about her health and my sanity. We have a plan! Although we don't know what is going on we actually have a plan and this plan was discussed with me as I was a human being and not a dollar sign. Left her in their care until this evening and we will discuss her future health and what is to come. Thank God for this hospital! They gave me compassion, patience, and understanding. This is how all veterinarian practices should be!

This practice is incredible! I've been a client for 3.5 years (since relocating from out of state)…read more--first with our late Aussie, and now with our new puppy. They recently moved to a beautiful new facility, and their service has only gotten better, if that's even possible (It was pretty darn amazing before the move). It's incredibly easy to get appointments, and you never feel rushed. When it was time to put our older dog to rest, Dr. J.M. Stalling provided such compassionate care, truly treating our pet like a valued, very-loved family member - as she was to us. He explained every detail, gave us options, and allowed us all the time we needed to say goodbye before, during & after the process. All of the vets here treat your pets with the same importance as human patients. Their follow-through is stellar, with doctors personally calling after hours to check on test results and health issues. I will never go anywhere else as long as I have pets & live within 30 minutes of the location! P.S. I was compelled to leave a review because I am surprised by some of the negative comments posted here. I have only ever witnessed the staff being kind and respectful to clients/patients & co-workers. Also, it's unfortunate, but it seems some people dealing with the stress of a pet who is ill or the heartbreak of a pet loss may be misdirecting their emotions towards the practice.

CityVet - McKinney

4.5

(4 reviews)

Before boarding my dogs at this facility, I scheduled a visit and was shown one of the larger…read moreboarding areas. Based on that tour, I felt comfortable leaving my dogs there because I believed they would have adequate space during their stay. However, when the facility sent me photos of my dogs while they were boarding, I noticed they were being kept in a much smaller kennel than the one I had been shown. The space appeared significantly more confined and did not provide much room for them to move around comfortably. When I asked about the discrepancy, I was told that dogs may be placed in smaller kennels when the facility is full. While I understand that capacity issues can arise, this information was never disclosed during my tour or when I made the reservation. Had I known there was a possibility my dogs would be housed in a much smaller space, I would have appreciated that transparency upfront so I could make an informed decision. My main concern is not that the facility was full, but that the expectations set during the tour did not match the reality of my dogs' accommodations. Transparency and honesty are important when entrusting a facility with the care of our pets, and unfortunately, this experience left me feeling misled.

We took out pup here this morning after he was injured. We typically go to EasyVet in Melissa which…read moreis only a 5 minute drive for us but they were closed today. It is such a freaking bummer that our pup got hurt but we are so thankful to find this place. They were so welcoming and you can really tell they do care so much about their furry patients. We had such a good experience we are going to be driving out of our way to come here for all our pets needs. No shade towards EasyVet but CityVet in McKinney is on another level.

The Casual Cat Cafe

4.8

(67 reviews)

This was a fun stop. We spent an hour there-it is $16 for an hour of play time with the cats…read more Remember cats sleep a lot! They were not all that active and had to be coaxed. Plenty of toys to entice them. The place was very quiet, I think soft music would be nice. The furniture is all plastic -best for cats but not all that comfy. These cats are up for adoption-I feel like adopting info should be posted on wall to entice you to look and consider. Small store with cute cat things. Even a purride button! Loved it. We enjoyed but for the price -I probably would go back. It was a one time thing for me. It smells -but you get used to it.

What a cute place! Well, I love a cat cafe. This spot lands a little more firmly on the "cat…read morerescue" side and much less on the actual cafe side. Very friendly staff and you pay ~$15 to enter a room full of cats ready to play with and adopt. The gift shop out front is wonderful! Cat toys, cat nip, cat-themed jewelry and t-shirts. There's a little bit of everything. The coffee set up, due to health regulations, is just a small Keurig machine, and you can't bring your drink into the cat visiting parlor. This place is dangerous, if you love cats, it may be almost impossible not to walk out with a new feline member of your family.

Legacy Grooming

(171 reviews)

If I could give Legacy Grooming 100 out of 5 stars, I would!!!…read more I spent2yrs after moving to Texas trying groomers. I took our dogs all over McKinney, Allen, Plano & Frisco trying to find a groomer who could SAFELY AND PROPERLY handle TRULY deshedding winter coated dogs before I found Legacy Grooming. I love that the owners are husband & wife and that they are the ones grooming dogs too so it's not just a rotating door of "lightly experienced people who wash dogs" but experienced owners & a very small staff who remember you, your dogs and most importantly your dogs personality. We have been seeing them for almost 4yrs and have brought in a total of 11 dogs. 5 of my own dogs and 6 foster dogs. PERSONAL DOGS & with winter coats 3 of the 5 of my dogs are winter and/or long coats that require special attention and should NEVER, for the health and safety of their coat, be trimmed or shaved. EVER. 2 Siberian Huskies and a Great Pyrenees Which multiple previous groomers "who specialized in winter coats" suggested be done. So finding Legacy Grooming was heaven sent bc I HATE hair (ya I know) & waisting money on poorly de-shed dogs was super frustrating. They also took care of my senior dog with amazing care. At about 8-9yrs old grooming can become very hard because of the stress on the dog so they were amazing about scheduling him on quieter week day appointments so it would be less stressful, and though we have lost our oldest pup since, I'll always be so grateful to them for handling him care bc I was always so dang fearful of trimming an older dogs nails especially since he had black nail beds. FOSTER RESCUE DOGS Because we had had such amazing experiences with our personal dogs once we started fostering I had a chat with the owners about bringing in my foster dogs for just basic washes and nail trims. Not so much bc they needed it but bc it is so important to get dogs acclimated to those services so as they grow older their fur-ever homes would have an easier time continuing them. Thankfully they have amazingly good prices so I was able to do that for our fosters. Of course just like our personal dogs, when I picked them up, there were zero signs of fear or anxiety which means they were on the right path for the future thanks to Legacy's entire staff. This is definitely my fur-EVER groomer!

They did great! This was my first time coming here and they did amazing with my dog. Recommendread more

The Cozy Catfe

4.5

(25 reviews)

Catapaloza was a fantastic event! Thank you for hosting something that brings the community…read moretogether!! I've never been to a cat cafe before but I loved this concept and am impressed by the idea of socializing the cats with people and encouraging adoptions! The staff was friendly and knowledgeable! Check these guys out if you are looking for a new feline friend!

This is such a great, well run small business! It was very clean and smelled great noticeably. They…read morewalk you through the process very well. I was impressed. They have a calendar of cute events. Would highly recommend

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Bar F.

0

4

0

10 years ago

Dr Taylor is a sweet caring man. His credentials are wide ranging and impeccable. You can truly see he cares and always says after giving a diagnosis and recommendation on treatment "Let's do that for him/her okay?" He recently took my appointment on short notice for an ultrasound since emergency services were not available at my other local vet and they had exhausted their resources with their ability to treat our dog. Unfortunately my dog went into crisis just as we arrived. Fortunately they were able to make her comfortable. Sadly we had to say goodbye to our sweetie that day. Dr Taylor cried with us and his staff was super caring throughout the process. It was the first time we had to go through an experience like this but I am so thankful Dr Taylor took that appointment and was so caring and considerate throughout the process. A few weeks later we were able to adopt another dog and he again took us in right away due to some swelling in the dogs ankles we noticed. He was able to walk me through the x-rays and show me the arthritis the dog was suffering from and immediately offer a good treatment plan for us to make her comfortable. Dr Taylor is a great man and excellent veterinarian. It's not the cheapest place to get your pet cared for but like they say you get what you pay for. We highly recommend him for any special treatment for your dog. If you need just routine shots or something like that there are clinics that charge much less for some of those things but we definitely wouldn't trust our dog to anyone else for more than a routine round of shots. In closing Dr Taylor and his entire staff have been a blessing to our family and we are very thankful to be his clients. read more

Nick D.

92

3

7 years ago

Dr Taylor and his staff have been so helpful in this stressful and scary situation with our dog Destiny. We came home from a week long vacation and she was limping pretty bad (she was out running a lot at my parents ranch). Initially we thought maybe she was kicked by one of the horses but was informed she ruptured her puppy ACL in both hind knees. Of course she's like our child and is my husbands comfort animal so instant fear set in that we were going to have to put her down. Thank God that wasn't the case. Dr Taylor explained several different types of procedures and which one would best fit our young, healthy and energetic pup. All the pricing was laid out and her surgery was two days later. We opted to do one knee at a time to make it easier on her. Dr Taylor says she will be back to her old self in no time, just no more chasing the horses! We've not gotten her home just yet from her surgery but rest assured she's in great hands and was excited to see the staff again the morning we took her in for her surgery. I'm sure it's been worse on us than her! Thank you HEVC!! read more

Jean S.

0

1

0

7 years ago

We have been going to Dr. Taylor 5 years now. Recently, our 1 year old Maine Coone became very lethargic and running a high fever. We took him to Highlands as soon as they opened that morning. Our cat had a fever of 105 and had passed a bladder blockage in route to Highlands. His blood sugars were also very elevated. They kept him over night on fluids, gave him antibiotics for the infection, and monitored his blood sugars. It was discovered that my cat had diabetes. They were very patient with us and showed us step by step how to take care of our diabetic cat. Yes, the care and overnight stay was costly, but it did save my cat's life. They were up front with us regarding costs and gave us choices. Everyone was very professional and friendly. Dr. Taylor and his nurse took the time to work with us and answer all of our questions. I would recommend Highlands and Dr. Taylor. read more

Ryan B.

208

1

0

5 years ago

Dr. Taylor supposedly came all recommended for working with larger dogs. turns out he is a COWARD. Complete COWARD! Our dog is having issues and we TOLD them that. When Dr. Taylor came in our dog barked at him, and he told us to leave and refused to see us? We heard that he trains police K9's. To get all scared when a dog barks at him is ridiculous! He did not lunge at him or tried to bite him. Just barked at him. We are trying to get our help for our dog and figure out what is going on and instead we were shown the door and kicked out. Really? I suppose if you have a cat, Dr. Taylor might be the vet for you, but if you have a dog that barks too much STAY AWAY!!!!!!!!!!!!! read more

Terry M.

1

3

0

5 years ago

Dr. Taylor was a breath of fresh air. As a dog (and cat) mom you not only want the best care for your fur baby, but you want to feel that the provider truly cares about your animal. From the first phone call it was though Hank's comfort and well-being was the most important thing! Questions were answered, options were offered and surgery was scheduled with ease. Highly recommend Highlands-Eldorado Veterinary Hospital! read more

Marsha H.

0

1

0

9 months ago

Our dog ingested rat poison yesterday afternoon. We called Highands and took her in. Dr. Feltrin and staff were waiting for us. Told them the kind of poison and how much she ate and they immediately started treatment. I so appreciate the caring they showed as they were treating our dog. Dr. Feltrin explained every step they took and what we should expect. They saved her life! read more

Margie Y.

0

1

0

9 years ago

Highlands ElDorado Veternirany Hospital is the best! Wonderful doctors and a great staff. We have complete confidence in them caring for our dogs. Dr. Taylor correctly diagnosed one of our dachshunds with Cushings disease several years ago and the medication he prescribed has kept her in good health and living a normal life. We appreciate everything about this Veterinarian office. read more

Carol F.

6

15

1

7 years ago

I love Doc Taylor and so does Sofie. I met him when she tore her ACL and had to have surgery. Their entire staff is kind and loving. Sofie knows when we turn onLake Forest off 380 she is going to see her friends here. Sofie had a great outcome! We are excited to bring Sofie's new brother to see him next week. Finest vet I have ever had read more

Sarah R.

0

1

0

7 years ago

We love HEVH! Had two dogs get dentals a week ago (one with a TON of extractions) and both have been feeling great! Great communication, friendly and knowledge staff, and they make you feel like family! read more

Elisa S.

161

4

8

7 years ago

I love this vet clinic!! The doctors are wonderful, the staff and vet techs are amazing as well!!

Victoria S.

165

40

1

6 years ago

They got us in very quickly for an issue and were very helpful, professional, and gave great care

Rebecca Y.

74

1

0

8 years ago

Really Like Dr Taylor and his staff. Very sweet bunch.

Mauri O.

0

12

5

6 years ago

Great vet

Highlands-Eldorado Veterinary Hospital - vet - Updated August 2026

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380 West Animal Hospital

(80 reviews)

After a long night at the ER and still no answers besides the emergency surgery they wanted to…read morepreform. I walked in here feeling defeated and my kitty still sick. The ladies at the front desk gave me a warm welcoming. I felt a sense of hope. The technicians are all very kind, the doctor is acknowledging and listens to what I am saying and actually hears me. He takes my words into consideration. As he should have because I know my pet best. He sat down on the floor with me and my kitty and he truly cared about her health and my sanity. We have a plan! Although we don't know what is going on we actually have a plan and this plan was discussed with me as I was a human being and not a dollar sign. Left her in their care until this evening and we will discuss her future health and what is to come. Thank God for this hospital! They gave me compassion, patience, and understanding. This is how all veterinarian practices should be!

This practice is incredible! I've been a client for 3.5 years (since relocating from out of state)…read more--first with our late Aussie, and now with our new puppy. They recently moved to a beautiful new facility, and their service has only gotten better, if that's even possible (It was pretty darn amazing before the move). It's incredibly easy to get appointments, and you never feel rushed. When it was time to put our older dog to rest, Dr. J.M. Stalling provided such compassionate care, truly treating our pet like a valued, very-loved family member - as she was to us. He explained every detail, gave us options, and allowed us all the time we needed to say goodbye before, during & after the process. All of the vets here treat your pets with the same importance as human patients. Their follow-through is stellar, with doctors personally calling after hours to check on test results and health issues. I will never go anywhere else as long as I have pets & live within 30 minutes of the location! P.S. I was compelled to leave a review because I am surprised by some of the negative comments posted here. I have only ever witnessed the staff being kind and respectful to clients/patients & co-workers. Also, it's unfortunate, but it seems some people dealing with the stress of a pet who is ill or the heartbreak of a pet loss may be misdirecting their emotions towards the practice.

Virginia Parkway Pet Hospital

(23 reviews)

Dr Reno has been nothing short of great with my dog Potato. Id highly recommend if you ever need a…read morevet in the Mckinney area. She is professional and fair, and the nurse Amy is so kind!

How hard is it to return the call of pet owners? Apparently for Virginia Parkway Pet Hospital is a…read morechallenge. Called 5 times to ask for a prescription, called 3 times to schedule an appointment and after they forgot to give us the second prescription i have called 3 times to remind them that I need it and promise to call back and never did. We are done as soon as we get the last prescription which we still dont have.

Anna Veterinary Clinic

4.6

(9 reviews)

I called them at 3pm on 12/23 and told them my dog was having a seizure and I was thee miles away…read more Girl told me that I needed to take my dog to a vet ER, which with traffic would be an hour away. They could have at lease told me to bring her in and stop the seizure then send her out, but instead she pretty much said to drive an hour and let your dog seize the whole time. Very bad look for them.

Dr. Walker correctly diagnosed my cat and prescribed the right medications after a different vet…read morehad completely missed the problem and prescribed the wrong medication. The other vet wasn't even going to see him again for another eight days after the Rx he gave him wasn't working and he had continued to decline for a week. I don't think he would have survived another eight days. When I called Dr. Walker, he said to bring him in immediately. I have no doubt he saved my cat's life. The tech was super nice and helpful too.

Stonebridge Family Vet

(17 reviews)

If I could give this vet 100 stars, I would…read more I just moved to the area and my dog started having stomach problems. Not knowing any vets in town, I called Stonebridge Family Vet and was relieved to hear the genuine desire to help even from the phone call. They scheduled me as soon as they could which was the first thing the next morning and took such amazing care of my pup. They were so communicative, thorough, and provided me with the best prices I've ever experienced at a vet. They genuinely cared about my dog as well as my own understanding of her care plan and happily answered my many questions! I can't recommend them enough!!!

Go south! We came here purely for a free wellness visit that was offered through Collin County…read moreAnimal shelter. That visit was over $200. We were recharged a fecal exam that was roughly $135. Our kitten had an upper respiratory infection. We paid for the first round of antibiotics and eye drops then had to return for more. The clavamox 15ml (a tablespoon) $63.75!! My other kitten ended up with the same URI, I took her to our vet in Anna, received 50ml (3 tablespoons, plus 1 teaspoon) Clavamox $24.45. We will not be back.

Cedar Creek Animal Hospital

(26 reviews)

I will never forget how sweet and caring they all were while they found cancer in my 13yr old…read moreYorkie and a month later he passed and they were just so heart warming sweet. Never have I trusted a vet so much. She was very transparent, professional, and caring. I will never forget how sensitive and warming they were the day we put my yorkie down. If you feel like you can't trust most vets, you can definitely trust this one!

I made an appointment for vaccinations and exam for my cat. I was very nervous because we hadn't…read morebeen to the vet in years, but Dr. Johnson was so patient and kind with my cat and everything went super smoothly. It was such a great experience!

Cold Springs Animal Hospital

(19 reviews)

Had an emergency need with our dog. We had been customers for years. Calling them from ER vet and…read morethey were 100% not helpful. Acted like we were a pain. Did not get back to us in timely manner. They did not come through when we needed them. We will be changing vets.

When you call and tell them it's an can't use your dog can't use her back leg they say sorry we…read moredon't have any appointments available until next week. They obviously don't care about animals just money

Princeton Veterinary Clinic

4.8

(4 reviews)

This is a wonderful clinic. The best Vet and staff. They get to know you and your pet. I've been…read moretaking my animals here for 28 yrs. Dr. C has the biggest heart and is a vet for her love of animals. She has always taken care of my pet before worrying us about cost. We worked it out. Shawna G

Took our dog to the vet this morning. Everyone was very friendly and professional. Found out new…read morevet.

Windmill Veterinary Center

3.1

(16 reviews)

Had a terrible experience on the phone with a lady named Bella. She was extremely rude.read more

I love these people here! They're so kind and you can tell they all have a big love for your little…read morebabes. Their appointment scheduling system is easy and reliable and they will make sure your little family members get the best care! I'm so glad this place is literally 2 minutes from my house. Highly recommend.

Summit Veterinary Hospital

5.0

(15 reviews)

Extremely caring staff. First visit we had was for our dead yorkie/maltese mix Ava. Ava died in the…read moreearly morning hours before anyone in the house had woken. She was 14 and we have always taken great care of our dogs but I guess sometimes it's just their time to go. The staff was very supportive even having never met my family or Ava before. Second visit, our 10 year old shepherd has constant pain due to her joint. The vet there is now helping use figure out pain management for our otherwise healthy and happy girl. I couldn't be happier with this practice.

The staff and doctor are very attentive and compassionate. While results are given to you in a very…read morefactual manner, you can tell they have a true passion for the animals and proper care. Rest in peace my sweet Pete

Animal Medical Center of McKinney