We scheduled an appointment with Dr. Spangle for a well visit because our paralyzed dog had…read moredeveloped symptoms within the last month that we were concerned could be an infection, yeast, or both. He has been paralyzed for over a year, and these issues are new. We arrived with Scooby on his gurney. Although we were only about 5 minutes late, we never even made it to an exam room. Dr. Spangle spent approximately one minute with us in the entry area while staff gathered around staring at Scooby and whispering amongst themselves. After what felt like a 9 second observation, Dr. Spangle immediately concluded that Scooby's problems were chronic inflammation and bed sores. He then began offering unsolicited opinions about Scooby's quality of life without asking questions about his daily care, home environment, or medical history. Scooby is a pampered prince who is deeply loved and cared for, and it was frustrating to hear assumptions being made without taking the time to learn anything about him. What was especially concerning was that Dr. Spangle identified areas as bed sores that he never properly examined. He even referred to an old scar from a previous dog altercation as a bed sore when it was not one. The area we were actually concerned about, which is pictured in the attached photo, was not examined before conclusions were reached. In my opinion, it was clearly more than a simple bed sore and deserved a more thorough evaluation. Scooby can not even sit on his butt. The appointment ended with Dr. Spangle abruptly walking away and having staff check us out. We were sent home with antibiotic cream that felt more like it was given to humor us than as part of a thorough diagnosis or treatment plan. I do not know how much experience Dr. Spangle has with large paralyzed dogs, but he certainly cannot add Scooby to his list of patients that contributed to his experience or critical thinking skills. We left feeling dismissed, judged, and no closer to understanding what was actually causing our dog's condition. What was most frustrating was that we were never given the opportunity to discuss additional diagnostics. There was no offer of blood work, no skin scrape, no skin culture, no cytology, and no testing of any kind before conclusions were made. Dr. Spangle appeared to determine the cause of Scooby's condition from a brief visual observation alone. If a veterinarian can diagnose skin conditions with complete certainty from across a room in under a minute, then he must have microscope eyes.

We Absolutely Love Farmersville Veterinarian Clinic…read more This has been our Vet for the nearly 30yrs my husband and I have rescued dumped dogs and cats. Starting with Dr Carter, Dr Lane, Dr Spangler, and now Dr Wise! These men have been the Very Best of the Best!! My husband found an elderly dog, in very bad condition, wondering down. After about 3hours of bathing, cutting mats, feeding, treating fleas and a serious skin issue we were finally able to make him comfortable enough to sleep. The next morning I called Farmersville Vet, per usual they were so busy, but squeezed me in. I had also made a post in our community fb page. Just before I was to leave for the Vet, an older neighbor lady, called to say she thought that was her old boy, Boston. Boston had accidentally gotten out a few weeks earlier, while she was gone. She search for days but could not find him. I picked her up and off to the Vet we went. The Most Amazing Dr Wise, even in the midst of his busy day, was so thorough. Checked his ears, his eyes, his skin, his mouth, his feet and teeth, all for infection. Dr Wise treated his ears, gave him an injection to help with the itchy skin, gave us an antibiotic, tested his old eyes for ulcerations. He took the time, he spoke so kindly to my neighbor lady, he was so very good to her poor old wandering boy. And today, Boston is so much better and happy to be home. I am so very thankful for Dr Wise, he is the very best, so kind, very thorough. I could not speak more highly of Dr Wise and Farmersville Veterinarian Clinic.

After a long night at the ER and still no answers besides the emergency surgery they wanted to…read morepreform. I walked in here feeling defeated and my kitty still sick. The ladies at the front desk gave me a warm welcoming. I felt a sense of hope. The technicians are all very kind, the doctor is acknowledging and listens to what I am saying and actually hears me. He takes my words into consideration. As he should have because I know my pet best. He sat down on the floor with me and my kitty and he truly cared about her health and my sanity. We have a plan! Although we don't know what is going on we actually have a plan and this plan was discussed with me as I was a human being and not a dollar sign. Left her in their care until this evening and we will discuss her future health and what is to come. Thank God for this hospital! They gave me compassion, patience, and understanding. This is how all veterinarian practices should be!

This practice is incredible! I've been a client for 3.5 years (since relocating from out of state)…read more--first with our late Aussie, and now with our new puppy. They recently moved to a beautiful new facility, and their service has only gotten better, if that's even possible (It was pretty darn amazing before the move). It's incredibly easy to get appointments, and you never feel rushed. When it was time to put our older dog to rest, Dr. J.M. Stalling provided such compassionate care, truly treating our pet like a valued, very-loved family member - as she was to us. He explained every detail, gave us options, and allowed us all the time we needed to say goodbye before, during & after the process. All of the vets here treat your pets with the same importance as human patients. Their follow-through is stellar, with doctors personally calling after hours to check on test results and health issues. I will never go anywhere else as long as I have pets & live within 30 minutes of the location! P.S. I was compelled to leave a review because I am surprised by some of the negative comments posted here. I have only ever witnessed the staff being kind and respectful to clients/patients & co-workers. Also, it's unfortunate, but it seems some people dealing with the stress of a pet who is ill or the heartbreak of a pet loss may be misdirecting their emotions towards the practice.

Update and happy to report!!! 10 days and.....the cone is officially off! Ziggy has recovered…read morespectacularly. No doubt due to this All Heart crew. If Thank you again!

Dr. Meier is amazing!! Our boy is semi-feral so we were a bit nervous taking him in for his first…read morecheckup. All of the staff were super sweet and welcoming, giving our boy the genuine care he needs!! Absolutely recommend this vet to anyone, especially anyone with cats in Farmersville. It doesn't compare to the other vet office here!

I called them at 3pm on 12/23 and told them my dog was having a seizure and I was thee miles away…read more Girl told me that I needed to take my dog to a vet ER, which with traffic would be an hour away. They could have at lease told me to bring her in and stop the seizure then send her out, but instead she pretty much said to drive an hour and let your dog seize the whole time. Very bad look for them.

Dr. Walker correctly diagnosed my cat and prescribed the right medications after a different vet…read morehad completely missed the problem and prescribed the wrong medication. The other vet wasn't even going to see him again for another eight days after the Rx he gave him wasn't working and he had continued to decline for a week. I don't think he would have survived another eight days. When I called Dr. Walker, he said to bring him in immediately. I have no doubt he saved my cat's life. The tech was super nice and helpful too.

The person that responded is not the owner. The owners name is Janet. Continuing to not take…read moreaccountability or refund us is typical of this business. Additionally, we requested our digs medical records and they will not provide them. On the morning of our appointment, we dropped our dog off at 8:00 a.m. for grooming. We were not informed at that time that grooming would not begin until approximately 2:00 p.m., nor that he would remain crated the entire day. We picked him up at 4:00 p.m. Our dog is a recently adopted rescue who suffers from severe anxiety and abandonment issues. We have only had him for approximately three weeks. The veterinary team at McKinney Animal Hospital is fully aware of his background and emotional condition, as we brought him in for a veterinary visit immediately after adopting him. Given this knowledge, it is extremely concerning that he was left in a crate all day without food and separated from his family for an extended and unnecessary period of time. Had we been informed at drop-off that he would not be groomed until 2:00 p.m., we would never have left him there for that length of time. In addition to the prolonged crating and lack of feeding, our dog was completely shaved. While he did have some matting, I had already removed several mats myself, and there was no justification provided for shaving him to the extent that they did. When we arrived to pick him up, we were genuinely unsure whether the dog presented to us was ours. His appearance had been altered so drastically that he looked like a completely different dog. He was also acting extremely timid and withdrawn, as though he did not recognize us. The entire experience was heartbreaking. When we expressed our disappointment and concerns, the manager on duty, Pamela, brought the groomer into the discussion. While we were calmly explaining that our dog has anxiety and abandonment issues and that he should not have been left crated all day, the groomer responded by stating that it was "probably because of us" that the dog has anxiety and abandonment issues. This statement was inappropriate, unprofessional, and deeply disrespectful. Although the manager immediately told the groomer she could not say that, the damage had already been done and the situation unnecessarily escalated. Throughout the conversation, there was no meaningful ownership of the situation. Instead, we were told that we had authorized a complete shave, which we absolutely did not. If we had been told that shaving him entirely was the only option, we would have declined the service and groomed him at home. Additionally, we were required to purchase flu shots and a fecal test before grooming could be performed, totaling approximately $120. The overall bill was approximately $250. When we requested a refund for the grooming service due to our dissatisfaction, we were offered only 10% off and a $60 credit. A credit is not acceptable, as we will not be returning. Given the circumstances, this resolution is inadequate. The lack of communication, disregard for our dog's known anxiety issues, prolonged crating without food, drastic grooming without proper consent, and the unprofessional and disrespectful behavior of the groomer reflect a serious failure in customer service and animal care standards. Due to this experience, we will not be returning to McKinney Animal Hospital. I urge other pet owners to carefully consider their options before entrusting their pets to this facility for grooming services. The manager Pamela and the owner Janel took no ownership or accountability for how our dog was handled nor their disrespect or unprofessionalism of their dog groomer. They simply did not care.

We love the vets here. Truly top of class…read more But, the practice overall has so clearly become a "profit first" business. It's appalling and absolutely unacceptable. EVERY single interaction is them pushing unnecessary services that are obscenely over priced. Even the vets will quietly tell you about more reasonably priced services, to seek out. That tells you a LOT about the management. Clearly the new owners had one thing in mind. Cash profits over animal care.

I will say location wise, this place is it if you live in Melissa. If you have a puppy or kitten…read morethat first visit is affordable if you don't tack on everything else. The Vet herself was nice, the guy that was helping and at the counter was nice, but my kitten did not care for him. He seemed stoned, and I've never had her act this way. They said she was agitated, but after we left she was fine. I did start going to the Allen location because they're open on Mondays, and they have a great staff and my cat isn't agitated over there.

They were attentive, considerate and conscientious!…read more I have a new puppy who had an ear infection! They got us in very quickly and provided excellent care! Great Tech and loved the Vet!

Our animals are treated so well there and everyone in the office has been great. We've been going…read moreto them for decades. Their new office is beautiful. I highly recommend them!

I have been a patient parent of Allen Animal Clinic since the 90's and have always thought they…read morewere the best! The entire staff are kind and considerate. I've had MANY pets, - dogs, bearded dragons, goats, donkeys, they have always helped me with all of them. But it was a most recent horrible decision I had to make to put one of my dog babies to sleep that will ALWAYS stand out as the most important I have ever had with Allen Animal Clinic, specifically with Dr. Balie White. I've known Dr. White through this clinic for about 15 years. Jagger was 14 years old and was having many problems, but the worst were with his legs and calluses on his elbows. Dr. White always helped Jagger (and me) with competency, kindness and compassion that you need for your pets. But It was during her visit to my home on the last day of Jaggers life that I will remember with affection and gratefulness forever. Dr. White was compassionate, considerate, loving and caring to my baby and she really helped ME during this awful time by taking her time to just make a bad situation not as bad. There is nothing that can take away the pain of losing a beloved pet and family member but having someone who really does care makes ALL THE DIFFERENCE IN THE WORLD! Thank you, Dr. White, I am forever grateful for you.

Friendly and competent staff. Took great care of both of my dogs. I highly recommend.read more

Where have you been the three years I've suffered without this type of compassionate care. I am…read moreZiggy Stardust. I had a rough accident that required stitches and on First visit they treated me like a queen. I got first rate care quickly, and my bill was less than expected. I think my Parents are happy.