Great first experience and largely do to the amazing work by the hygienist!! Office is nice and convenient but a tad loud while in the exam. Either way, still a great experience. One area of concern was the confusion on scheduling my appointment. They initially told me the wrong time, told me to call the office cause they had earlier openings (which they didn't) and then when I called to confirm my appointment I wasn't even on the schedule. They snuck me in that day so very grateful but seems like this is a trend from other reviews. Long story, some rough admin pieces but for the important pieces of the actual dentistry this place was great! See you in 6 months!! read more

Great place to trust for your dental needs. They are gentle and kind even with folks like me that freak out. The only thing is their communication could use some work. I was sent for a costly procedure. For my follow up, I thought the thousands of dollars I had already forked out covered that appointment. They somehow "forgot" to let me know that because my dental insurance had been maxed for the year I was responsible for $3K more. The receptionist acted put out when I asked how much would be covered. I am confused why they didn't mention this when they booked and then called to confirm my appointment. #baitnswitch read more

First of all, I am phobic about dentists. Born a redhead, I don't go numb easily. Let's just say I've had some bad experiences. I came here because I didn't fully trust the advice of another dentist I'd gotten nearby. It's a long story, DM me if you want details. A second opinion was my point in coming here. Dr Wilkin is the kindest, most patient man. Every person in the office, from front desk to hygienist to dental assistant is top notch in professionalism, patience (they need it with this chicken) and On to my experience...I have gum disease and am on the 4 month cleaning and had two crown preps on Thursday. Can I tell you I never felt a THING? Not even the shot, because the assistant did such a good job with my topical? Amazing!!! read more

Excellent Care, Horrific Billing Practices, Accounting Office, Phone Service, and Call center personnel. My family has been going to Highlands Ranch Billing Group since 2015. In 2020, my wife and Daughter both had some work done. The care received is second to none. The billing and accounting processes are horrific. They charge you one thing at the time of service, and then come back at you after the fact with additional fees after a few weeks. I asked them to make it right or lose my family as patients and they decided 164.40 is worth more to them than my continued business. Buyers Beware. I asked to speak with a practice owner or decision maker and was declined. read more

I had the pleasure of having Jackie as my dental hygienist for many years. I couldn't tell you who the dentist is, the practice changed hands while I was going here, but Jackie was amazing. Unfortunately, I moved 30+ minutes away and have grown tired of the drive. I continued to make the drive for a couple of years, but after the Covid break, I think I'll try to find a dentist closer to where I now live. But Jackie is amazing. read more

I am rarely home, so I called and asked for an appointment for a cleaning and how much it would be since it was outside insurance. I was told it would be $153 for a cleaning and exam. I thought that was high just for a cleaning, but agreed to the appointment for the cleaning and exam. The hygienist cleaned my teeth and took X-rays while I was in the chair with a hand-held gun. Then the dentist came in after the cleaning and looked at the X-ray images as the hygienist flipped through them on the screen. There was not prodding or poking on the "exam" as I was used to from every dentist I had seen since being a child. And I had no issues I needed or wanted to address. (And the dentist found none in the cursory "exam"). When I went to check out, the bill was for $289! I was quite upset and said that I was told it would only be $153. I was then told that the X-rays were extra. This was never disclosed. And had it been disclosed, I would never have agreed. I just wanted a simple cleaning. And I assumed that the X-rays were simply a necessary part of the "exam" and were contained within the exam fee. And given that the "exam" took place after the cleaning, the exam was obviously not "necessary" for the cleaning. The receptionist told me I could pay it and she would have the dentist call me. He never did. They then sent me a text link to provide feedback, which I did and explained the above. I still never heard back, and do not see where that feedback was ever posted. Miscommunications and mistakes happen. But the cowardice in failing to address the issue is very disturbing. It is miscommunication when a mistake happens (which was on the dentist office by stating a fee, and then adding and billing undisclosed additional services). But it is difficult to view this as anything other than deceptive conduct when it is not addressed as the office said it would be. read more

Will not be using this establishment again. Had to get a crown for my implant. Came in for a consultation and they reviewed everything set up the actual appointment to put on the crown. When I came in for the crown they did not have the right tool so I had to wait over an hour for them to get it from another Dentist. They never offered to reschedule, did not call me to let me know of the issue before I arrived. They did nothing to rectify the situation. Terrible customer service. read more

I have had a great experience with this office so far! I hadn't had dental insurance for over five years, so when I finally got insurance with my current company, I immediately sought an office that accepted my insurance. HRDG was very near my home, so the ease of access was an immediate plus. My initial visit ended up being more of an imaging-exam consultation; no cleaning. As a new client, they take full x-rays and hi-res dental photos of your teeth. Then you get a dental exam and consultation about your history, and the next steps for any treatments needed or general cleaning procedures. In my case, because I needed more extensive cleaning, they then booked another appointment to actually get my teeth treated for the years of tartar buildup. I went back in a week later, got the treatment done, and Kayla did such a phenomenal job making sure I was comfortable, giving me a heads up on what might feel sensitive, and doing a thorough job on the treatment. I will be going back in 3 months to get further cleaning done, since my teeth would have been too exposed and sensitive for a polishing after the treatment I needed. I have had a great experience here and would recommend this office to anyone! read more

My coworker referred me to this place. So I figure I'd try it. Went in for a cleaning after about 10 years of not going to the dentist! I know gross! Jackie did my cleaning and she was great. Very gentle and comforting. The dentist was very friendly. I'm not sure what his name was but he was a tall man with a beard. While at my appointment for my cleaning the dentist informed me I had three cavities. I had told them I would no longer have dental insurance at the end of the month. They were so nice to fit me in the same day to have my cavities filled. That way my insurance would cover everything. Becca filled my cavities and she was also great! All and all I had an amazing experience and would definitely recommend this place! read more

Awesome staff, facilities, and fast, reliable dental work. I started going to Highlands Ranch Dental Group last year as part of a $59 deal for a cleaning, exam, and X-rays. Though it's not close to my house, I've kept coming back for checkups and today a crown, and have referred my husband here as well. Every staff member I've worked with has been friendly and gets work done quickly and painlessly. Highly recommend! read more

I went here today for a check up and cleaning. I was pretty nervous and embaressed, this was my first trip to a dentist in 13 years. After my x-rays, and pictures (no cavities, yay!) they gave me a good cleaning. Dr Aleman and staff were very understanding and surportive. Nothjng but smiles from the momment i walked in. I have already told friends that this is where they need to go from now on. I have a follow up for a deep clean in a few weeks. read more

Horrible experience - the office manager Donna is very rude. She will not call me back with my billing questions from 2019. I've left her several messages to call me but she did not. My insurance rep has called and left several messages but she would not call them back either. She refused to send my bills to my primary and secondary insurances, which she now insists that it's their policy, however, I was never explained that to. I would not recommend anyone with this dental office. Very unprofessional. read more

I had to go in today for some emergency dental work as a new patient. They got me in (on a Saturday) as quickly as possible. The check in process was easy and the receptionist was extremely friendly. Once I was called back the assistant asked me the general questions and assured me they'd get my problem figured out and hopefully taken care of. They did. It was surgery. The doctor went over each and every step and made sure I understood and was comfortable with what was going to happen. He was extremely friendly (and funny) so it made the operation less stressful and it went by so fast! I recommend this place to anyone who's looking for a new dental office. read more

Ugh. This place is seriously terrible. I bought a Groupon for a cleaning & exam for this office. First of all, they never called to confirm my appointment - I had to do this myself. On the day of my appointment, I left work early and drove out of my way to get to this place only to arrive and discover that the doors were locked & they were closed! I called the number & eventually got hold of a guy who was little to no help to me at all. Apparently, the number is not even for their office, but some call center for a group of offices (?) After a while, he finally tells me that they did not have a record of my appointment & they had closed early since they had no scheduled appointments (Hmm, I wonder why that is...) So I had to reschedule and leave work early again for my next appt. I get there and no one ever apologized for their mistake. I will say that the dental hygienist did seem to do a good enough job. The dentist did not strike me as super professional though. She looked & sounded like she was about 15 years old. She poked around in my mouth for a minute, confirmed what the hygienist had told me was wrong & left. I was told that I needed a root canal and eventually made an appointment with another dentist that was going to be able to do the work for a fraction of the going rate. I called this office to ask if they could send my X-rays to the new dentist - whoever I spoke to just said ok and nothing more. When I called the new dentist the day before my appointment to see if they received them, they said no & informed me that I would probably need to sign a release form in order to have that done. So I called this office back & asked them about it & this time they said that I did in fact need a release form. Oook... not sure why I wasn't told this to begin with. But they emailed me the form & I signed it and sent it back with information on where to send the x-rays. I called and spoke with someone who said they would send them. The next morning (the day of my appointment), I called back to confirm that they were sent to the new dentist and once again, the call center person I spoke to did not seem to know very much at all, but eventually tells me he thinks they were sent. Before I left for the dentist office, I called to check and they said they never got them, so I called this place again & the person i spoke to this time apologized & said that the Office Manager never sent the x-rays, but that she would do it then. I then got to the office, which was about 45 minutes away, & the new dentist said they still hadn't gotten them! I waited for about 10 minutes until I couldn't any longer because the dentist had other appointments. Because of this fiasco, I was not able to have the consultation appointment. Luckily, I did not need to schedule another consultation - they allowed me to come in for the root canal itself on the next appointment. It was still such a waste of my time though. The office did end up receiving my x-rays shortly after I left their office, but it was too little, too late. read more

All the staff, assistants and the dentist were super friendly and extra gentle while caring for my 6 year old with an injury. This is our office for regular visits and we were able to be seen right away Monday when I called about my daughter falling off her bike. The dentist and assistants are really good with the kids and the girl that has cleaned my teeth in the past is extremely careful and gentle, which is a relief with my super sensitive teeth! I will continue using this office for myself and my 3- and 6-year-old. read more

Been coming here for 1.5 years and like the staff. Everyone is friendly. I enjoy the way they provide care and the music they play while they are cleaning my teeth. My husbands comes here too. What i like about this dentist is they have Saturday appointments every month. read more

I went in for a cleaning at the first of the year. Gave them my insurance info and noticed they charged my card for my visit. I called in to see why and they said it's because my insurance was not accepted. When I scheduled my appointment I confirmed with them that my insurance was accepted they just typed the info in incorrectly. I have been trying to get refunded and nobody seems to help. It has been almost a year and I have called in every week and someone tells me so and so will call you back. Nobody has once called me back. Instead of a call back they say they'll email someone to get this taken care of and go figure that didn't do anything. Finally got in touch with someone who I thought would help and they said a check would be mailed out. It's been two months. Called in last night and they said someone would call me in the morning. Nobody called. Called in again today and was told the office manager is out sick and has been for two weeks and also told me that they don't mail out checks. My wife also went here to have them look at her TMJ issue and after the visit they made her TMJ worse. Do not go here. They are unorganized and nobody knows what they're doing. read more

Wow!!! What a great experience!!! I have been to several dental offices, but this one takes the cake! They were able to fit in the whole family for cleanings and exams. The doctor was so nice and explained everything. They were very friendly, gentle and caring. I felt right at home. Highly recommended. read more

Decided on this location due to proximity of home and insurance recommendation. They were able to get me in quickly! Dr Hallinan was professional and informative. Definitely will be staying here. read more

Offer on Groupon was for a teeth cleaning and X-Rays for $48. After the dental hygienist took the X-Rays, she informed me that I needed a "special" $160 cleaning and that she was legally unable to clean my teeth unless I agreed to the new higher charges. Very misleading advertising and in my opinion a SCAM. read more

Excellent dental office. I see the dentist every three months and I pass a lot of other offices to go to this one. My DH Shawna is the best I've ever worked with! read more

I have feared the dentist for sometime now and Highlands Ranch Dental Group made all my worries go away. Dr. A, Jackie and Becka were very considerate and pleasant in my cleaning. The office was very clean and efficient (I wasn't waiting long and they were fast). All in all a great dental experience I wasn't expecting because of my fear of dentists. Thank you so much! read more

I have not been to the dentist for awhile, admittedly due to my high anxiety involving shots or needles in my mouth. I came into the office and was completely honest with Jackie, the wonderful hygienist who cleaned my teeth and prepped me for the dental work I needed. She was so friendly and kept me informed every step of the way. Dr. A and Mercy handled my serious cavity and took care of a smaller issue as a preventative measure. Those two actually had me laughing through the procedure I was terrified of when I walked in. I cannot suggest this team enough. Jackie explained how everything would work in the future and helped me pick a plan specific for my dental needs. In the past I have cancelled many appointments due to my anxiety, that will not happen now. My family will be using this team in the future and I am very grateful for them. I went in in pain and walked out feeling great! Jackie, Dr. A and Mercy are great at what they do and made me so comfortable going to the dentist will not be something I dread anymore. read more

I visited the dentist for a cleaning. They were very thorough while taking X-rays and doing a cleaning. The dentist also provided a recommendation for my jaw pain! Reasonably priced as well. read more

Awful! I should have read the most recent reviews posted before booking an appointment with this office. My appointment was on a day when the front range had a snowstorm. I had it scheduled for 8AM. Once I arrived at the office no one was there! I called the number they had listed- it reached a customer service office somewhere else and the man who I spoke with said that they were trying to get a hold of some one from that office and but couldn't. I decided to wait in the car for an hour to see if any one would show up later, since it there was a snow storm, and no one did. I called the customer service office again and they told me again that they couldn't get a hold of any one. They asked if I wanted to reschedule and I said yes, the appointment was moved later that day at 4PM. Before driving out there again, I decided to call the office and make sure some one would be there. I called four times and no one answered. I decided not to drive out there which would have taken me an hour driving in winter storm conditions. I never got a phone call from them that day to confirm or reschedule. Three days later I got a call from the office to reschedule my appointment. Seriously?! A waste of time. read more

Dr Hallinan and Jackie the hygienist were outstanding. I haven't been to the dentist in a few years but just moved to Denver and found these guys on Yelp. They took extra time to perform my exam and cleaning and explained their recommendations in really easy to understand and respectful ways. I will be sending the rest of my family to this practice. read more

Great experience with a crown. Was able to get in quickly. Dr Hallinan has a good demeanor and is knowledgeable. Highly recommend.

Dr. Vanderven did two gum graphs for me. I have had some pretty major dental surgeries. He was great, no pain and healed fast. This was 2 years ago and everything is still great! Would definitely recommend him! read more

Great dental work at competitive prices. Professional and friendly service. Knowledgeable staff. In-house financing is a plus!

awful! bad service in the chair and bad billing. stay away! i don't get the other good reviews, must be friends and relatives.