First time using this company - we needed to replace our garage control because the other one got…read moremisplaced (oops). He arrived on time, was very kind and knowledgeable. He even set aside time to program my new car's garage control function. He then tested both of our garages to make sure they were operating properly. I have used the same agency for years, but now I think it is time for me to stick with New York Garage Doors whenever I need garage maintenance! Also, the price was as agreed upon - no surprises.

New York Garage Doors recently installed a Chamberlain smart garage door opener in my home. From…read morethe moment I contacted them to set up an appointment weeks in advance, I could tell that they were very professional. The installation of the unit went very smoothly-The garage door opener works well. For some reason we had an issue with the myQ app and the smart connectivity for the garage door. Guy -the owner of New York Garage Doors -refused to accept payment for the garage door until this glitch was fixed-in fact he personally came to my home to troubleshoot the problem until it was working perfectly. Certainly the customer service was phenomenal here and I recommend this business without reservation.

Responded almost immediately late at night. Job was done in less than 24hrs from the moment we…read morestarting texting. Excellent service. Price was fair.

They contacted me, though I had no idea re who they were and how they got my contact number. When…read moretexting them back re who they were and why/how they were responding to me re a garage door repair i had contacted another company about, I received no response.

I recently had a new garage door system installed, and I couldn't be happier with the service…read moreprovided by Eli and his team. When I was collecting quotes, I called several garage door companies. Eli immediately stood out because he was the only one who identified a crucial issue that the other estimators missed. His expertise gave me confidence that I was choosing the right company for what was a complex installation of an entirely new system. I specifically requested a HIGH LIFT track system. I was told by others that the necessary tracks are often not in standard stock, but Eli quickly secured the parts and ensured the job was scheduled promptly. On the day of installation, the technicians were thorough, professional, and meticulous in their work. The entire system was installed perfectly. I am extremely satisfied with the result!

Called A N A Garage Doors to service my garage door. Eli showed up ready to work. He quickly…read morediagnosed and shared his findings. Approximately 30 minutes later, my garage door was back to optimal operation. Quality work done by a professional.

Designed/installed a new garage door for us. Very happy with the process from…read moredesign/quote/plan/install. Very clear and upfront. A happy client!

Have a renewed experience with Mike from Regina. Misunderstandings happen in life and things gets…read morestraightened out which is the case with Regina. I am happy with the results of Reginas work and would recommend their services.

Professional. Knowledgeable. Personable. Honest and reasonable. Definitely recommend Jaro and his…read morebusiness.

They came exactly when they said they would. They were a pleasure to deal with (not to mention they…read morecame in with the lowest quote by far). Someone hit the sensors during a global pandemic yet he came out to my house free of charge when he had every excuse not to. Couldn't be happier!!

Kenn is a pleasure to work with. He came over and assessed the door issue. He made the necessary…read morerepairs and came back when I had a follow-up issue with the door. Now it opens as smooth as butter, is weather proofed and I couldn't be happier because I know if there's an issue he won't leave us hanging. I appreciate knowing he stands by his work.

Stay Away. Ken provided used door opener and used equipment. Pieces did not match and kept saying…read moreit was an upgrade which was false.

In the past, I used a particular garage company that I was generally satisfied with. However, for…read moresome reason, I decided to shop around for the latest upgrades I wanted for my garage. I was interested in upgrading to a Wi-Fi-enabled garage opener because there are times, I need my car shipped from another location, and I might not be home when it arrives. Additionally, I like the Amazon delivery program, were, in inclement weather or by request, they can access my garage to deliver packages. What impressed me most about the individual who came to replace my garage door motor was that he recognized other potential problems that could cause me to lose my garage door. He wasn't trying to upsell me; he simply noticed issues that should be addressed. My initial request was to replace only one garage door motor and track, but he pointed out that the other opener was 12 years old, something I wasn't aware of and he offered what seemed like a fair deal for replacing both. The only thing I wasn't aware of was that I am responsible for disposing of the old garage motor and track. That was not a problem at all. Sanitation had no trouble disposing of the old garage motor and track. Overall, I highly recommend the company, and I will take responsibility for the garbage.

Smart Garage doors came out to install a new opener I had purchased. The price quoted was fair and…read moreconsistent with other quotes I received. When the tech arrived, I asked how much it would cost to install new rollers on the doors. His original quote of $300 per door was outrageous-- 2-3x other quotes. Thankfully I was an informed consumer and negotiated down to $160, a premium price but I just wanted it done. As for the install, the tech installed the opener but had difficult pairing the opener with my vehicle. After some time he said the opener was defective, but he eventually figured it out. However, during the process he erased the pairing with my other two doors which he also had extreme difficulty pairing. On of the doors he literally could not pair and, again, said it was a problem with the opener and tried to leave me with this problem. I had to intervene and lookup the instructions for this opener and found it had a rolling code system from the 90s, something this tech had never heard of. With my instructions, he was able to pair the door to the car. He spent over an hour on pairing the doors to one car. In the process, he left grease marks from his hands on the headliner of my vehicle. When he replaced the rollers, he bent the metal door sails to slide out the old ones and slide in the new ones. All the DIY videos I had watched said this was a bad practice as it's literally bending your rails which will never Ben perfectly back. Of course, this is the fastest way to do it and took home 10 minutes per door, which at the price I had negotiated was outrageous and would have been borderline criminal at the original quoted price of $300 per door. He bent the rails back as best he could when he was done. Finally, the tech mounted the opener button to my wall obviously crooked. He also did not know how to connect the opener to a second button, something that another company had no issue in doing for a different door. To add insult to injury, the installer did not take the older opener with him. The old opener had one solid 10' steel rod which made it challenging to dispose of. Overall, my experience was substandard at best and feels like a hack job. There was nothing "Smart" about it as their name suggests. I am leaving two stars instead of one because the opener does function, but even that I think is generous.

Would absolutely recommend! Jason was a pleasure to work…read morewith, and most importantly the garage door is working! Thank you!!

From the owner: With years of experience in the garage door industry, our dedicated team of experts at Saul's…read moreGarage Doors is committed to delivering reliable solutions tailored to every and all your garage door needs. We understand the importance of safety and functionality in your home. Whether installing a custom garage door, replacing an old one, or performing numerous repairs, our team ensures a seamless, professional experience through the entire process.

I've been experiencing an intermittent issue with my garage door--it wouldn't open, and after 20-30…read moreattempts it would finally work again, then the problem wouldn't return for months. Yesterday, it happened again, but luckily I was home and able to have a technician come out to inspect it. After just one press of the button, the technician immediately identified the issue, and within a few minutes everything was fixed. Customer service was especially helpful--I didn't have to get bounced from one person to another, which really made the whole process smooth and stress-free. Great service--truly a standout company.

In 2020, my garage door torsion spring broke, and I hired Precision Garage Door to replace it…read more Unfortunately, the replacement spring lasted only six years. After recently having the door evaluated, I was informed that the spring installed in 2020 was undersized for the weight and specifications of my garage door, which likely contributed to its premature failure. What concerns me most is that when I scheduled the original service call, I was never asked for basic information about the door, such as the manufacturer, size, insulation type, or weight. Those factors are critical in selecting the correct torsion spring. Based on my experience, I would recommend that homeowners ask detailed questions about how the proper spring size is determined before authorizing a repair. I can't recommend this company.